Jeep Grand Wagoneer Complaints

202 consumer complaints on file.

#11772482October 20, 2026
STEERING
Steering wheel disconnected from steering and kept spinning. This occured while vehicle was in motion operating at highway speeds. Driver was unable to steer vehicle and drifted to the side of the road. Dealership information is provided below and can provide more details of the cause. The driver's safety and safety of others on the road was at risk and fortunately there wasnt an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771121October 14, 2026
WHEELS, SUSPENSION
I bought my 2022 jeep grand wagoneer series 1 brand new in 2022. With less than 6000 miles on it i noticed the outer edges of the front tires were way more worn than the rest of the tread.... I scheduled an appointment for alignment and they said they "tweaked the alignment" and rotated the wheels. The issue was still there, heavy outside edge front tire wear. I took it back multiple times regarding this same issue, I even went to another dealership, the tires keep wearing heavy on the outside edge. Finally the original dealership put a new set of tires on it, but the issue still exists.... they havent fixed the abnormal tire wear issue and stellantis has yet to have a recall or a TSB on this to my knowledge. This issue needs addressed as it could lead to a catastrophic blow out if left unchecked. [XXX] is my VIN so you can look up the service records. Please let me know if this needs more information and what can be done about this. Thanks in advance INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771127October 14, 2026
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
On four separate occasions on 10/13/26, the 2024 Jeep Grand Wagoneeer experienced sudden and complete vehicle systems shutdowns while being driven. Vehicle owner and two daughters were in the car. It was early morning (5:15am), and very dark. These incidents were not ordinary engine stalls. Suddenly and without warning the vehicle's engine shut down, all electrical power ceased, the dashboard, headlights, running lights and instrument displays went dark, and power-steering assistance was lost each time. Three of these four incidents occurred while the vehicle was traveling at approximately 15 mph, 30 mph, and 40 - 50 mph on surface streets. The worst and most dangerous incident occurred while owner was merging onto the freeway at approximately 55 mph. Because of the previous shutdowns, she had deliberately reduced speed and was traveling in the slow lane out of concern that the vehicle might fail again. Despite these precautions, the vehicle suddenly and completely shut down once more. In each of the four incidents, the owner was eventually able to restart the engine, but only after several attempts. The sudden and simultaneous loss of engine power, electrical systems, lights, instrumentation, and power-steering assistance while the vehicle was moving in the dark in traffic created an immediate and substantial risk of a serious or fatal collision. Following the fourth incident, the vehicle was towed to a Chrysler/Jeep dealer for investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771176October 14, 2026
BACK OVER PREVENTION, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated that while driving in Reverse (R), the rearview camera was inoperable. Additionally, the odometer displayed kilometers instead of miles, the radio was inoperable, and the rear HVAC system was inoperable. The vehicle was taken to a dealer, where the contact was informed that a diagnostic fee was required because the VIN was not included in a recall for the rearview camera. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769151October 5, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES
The contact owns a 2026 Jeep Grand Wagoneer. The contact stated that while driving 45 MPH, the vehicle unexpectedly stopped while driving in traffic. The contact stated that there was an audible beeping sound after the brake failure. The contact stated that the vehicle experienced several electrical failures. The contact stated that the horn failed to operate, causing the contact to be forced off the road. The contact stated that there were electrical issues with the headlights and instrument panel. The vehicle was taken to the dealer, where the electrical failures were confirmed, and several parts were replaced; however, the failures persisted. The vehicle was scheduled to be diagnosed by the dealer about the brake failure. The failure mileage was approximately 13,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768128September 30, 2026
ELECTRICAL SYSTEM, SUSPENSION, BACK OVER PREVENTION: WARNINGS
My 2023 Jeep Grand Wagoneer has experienced recurring electrical/electronic failures since shortly after purchase on August 5, 2023. I first reported an electronic issue to Stellantis September 5, 2023. Problems began under warranty and continued despite software updates, module reprogramming, and replacement of an internally failed radio. Reported problems include: • Intermittent backup-camera failures • False obstacle detection and repeated/constant parking-sensor alarms • Service Electronic Stability Control warnings • Recurring 4WD/drivetrain warnings and problems • Transfer-case shift-motor electrical connection requiring repair • Quadra-Lift failing to consistently raise/lower correctly, delayed ride-height changes, and uneven vehicle height • Suspension/rubbing noises during turns • Repeated no-start incidents, battery failure, and jump-starts • Daily/near-daily electronic glitches, infotainment freezing, and system messages On May 27, 2026, the vehicle became completely unusable. It has remained at an authorized Jeep dealership since June 8. The dealership measured an approximately 880 mA parasitic battery draw. A Power Liftgate Module update reduced it to 350 mA. Further diagnosis identified a LIN-bus fault, water in the left rear taillight, and connector corrosion. Isolating that area reportedly reduced the draw to 17–20 mA. After months of OEM-part backorder, the dealership fabricated and installed a harness/connector and reports the draw is resolved. I did not authorize this as a permanent solution. Stellantis stated in writing that a workaround outside the warrantable repair process would be temporary and not covered under warranty. Repair records do not capture the full extent or frequency of reported intermittent/recurring failures. I request NHTSA review the electrical, camera/sensor, stability-control/4WD, and suspension failures for potential safety defects.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768199September 30, 2026
FUEL/PROPULSION SYSTEM
I am reporting a serious and recurring safety issue involving my 2022 Jeep Grand Wagoneer. The vehicle currently has approximately 95,000 miles. On the first incident, the vehicle became disabled and gasoline was pouring from the rear of the vehicle. Police and fire personnel responded and the vehicle had to be towed to the dealership. The dealership’s repair documentation states that the vehicle was brought in as a no-start with gas pouring from the rear and that technicians “found fuel line disconnected.” The fuel line was resecured. Shortly after that repair, the same serious problem occurred again. The vehicle again became disabled and leaked a substantial amount of gasoline. Police and fire personnel responded again, and the vehicle was towed back to the dealership. During the second repair, the dealership diagnosed another fuel tube issue and replaced two fuel-system components/fuel tubes. The vehicle remained at the dealership for approximately ten days. I picked up the vehicle on September 30, 2026. After driving approximately 60 miles, the Check Engine light illuminated again. Because both previous incidents began with a warning light and subsequently resulted in the vehicle becoming disabled and leaking gasoline, I do not believe it is safe to start or drive the vehicle. I am particularly concerned that the vehicle could suddenly become disabled while traveling on a highway or in heavy traffic, creating a serious risk to the occupants and other motorists. I am also concerned about the fire hazard associated with the repeated fuel leakage. This vehicle has already undergone two repair attempts relating to this fuel-system problem, yet a warning light has returned immediately after the most recent repair. I am requesting that this matter be formally documented as a recurring fuel-system safety issue, escalated for technical review by the manufacturer, and thoroughly investigated to determine the root cause before the vehicle is returned to service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767468September 28, 2026
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
My 2024 Jeep Grand Wagoneer has not operated properly since I purchased it (January 2025). The most significant issues have involved engine, battery, and electrical failures, along with recurring problems related to the lighting, doors, trunk, and various cosmetic components. These issues have been repetitive. Each time the vehicle is brought to the dealer for service, repairs are often delayed for extended periods due to parts availability. Even after repairs are completed, many of the same problems recur. My experience with Jeep Corporate has also been frustrating, with slow response times and limited cooperation in resolving the underlying issues. Based on reports from other owners, these concerns do not appear to be isolated to my vehicle. I am currently awaiting a repurchase offer from Jeep Corporate. Given the repeated failures and unresolved safety concerns, I no longer have confidence in the vehicle’s reliability or in the ability to permanently correct what appear to be broader manufacturing-related issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767238September 27, 2026
UNKNOWN OR OTHER
I am currently operating this vehicle as a rental car and have encountered a severe visibility and safety hazard caused by the design of the Front Passenger Interactive Display on the dashboard. The specific angle, slant, and glossy finish of this screen act like a mirror, redirecting intense, blinding sunlight directly into the occupants' eyes depending on the sun's position, creating an immediate crash hazard. Incident 1 (Driver Blindness): Earlier yesterday, while driving northbound on [XXX] through [XXX] and into [XXX], the sun was positioned in the southeast. The sunlight entered the passenger side, struck the slanted passenger screen, and bounced directly into my eyes as the driver. The blinding glare was so sudden and severe that it completely obstructed my forward visibility, forcing me to slow down suddenly on the interstate to avoid a collision. Incident 2 (Passenger Blindness): Later in the day, at approximately 4:40 PM Central Time, with the sun shifting to the west, the hazard flipped. The sunlight struck the screen at the opposite angle, bouncing intense glare directly into the front passenger's eyes, blinding them. Because this is an inherent hardware design and orientation flaw of the physical screen, the occupants cannot adjust or tilt the display to eliminate the reflection. It creates an ongoing, dangerous distraction and temporary blindness for whoever is sitting in the path of the reflected light. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766762September 24, 2026
STRUCTURE:INTERIOR PANELS:SUN VISOR, SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT, ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated that the sun visor failed to stay in place and was flopping around while driving at various speeds. The sun visor was inoperable and was a distraction to the driver. The contact stated that while making a sharp left turn at 10 MPH, the contact's vision became obstructed by the sun and the vehicle crashed into another vehicle on the opposite side of traffic. The air bags failed to deploy upon impact. The vehicle was towed to a dealer, and the front-end damage was repaired. The contact stated that the driver’s and passenger’s side third row headrests failed to remain upright and flopped backwards. The contact stated that the touch screen used to control the A/C temperature, located in both the front end and rear of the vehicle, glitched and change the temperature to an undesired level. The vehicle was taken to the dealer for repair of the screens under warranty; however, the dealer only repaired the front screen. The manufacturer was notified of the failures but offered no assistance.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11764714September 16, 2026
ELECTRICAL SYSTEM
I had to call the fire department because my the auxiliary battery in my Jeep had overheated creating a sulfur-like smell in my garage and eventually into my home. The fire dept recorded the aux battery temp over 200 degrees and the main battery was almost 150 degrees after sitting idle in the garage for over 5 hours and had only drove twice that day for no more than 20 minutes each time. I purchased the vehicle in May of 2023, I believe in Oct of 2023 the dealership had to replace the aux battery, now Aug of 2026 the aux battery failed again overheating and causing the main battery to swell and fail. The dealership was horrible about diagnosing the issue with no real answer and telling me that there is a software update in the works however; I have a friend in the business (works for Stellantis) who tells me that the automaker IS AWARE of these failing aux batteries due to them not shutting off. This known issue puts families at risk of fire and explosion. I do not feel anyone is taking this seriously. The dealership forced me to buy two new batteries, gave no reason why, and basically sent me on my way. I would like to know that someone is going to call on the automaker for a fix so that both my family and others, will not have to worry about having a dangerous vehicle parked in their garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764731September 16, 2026
SEATS, ENGINE
My 2023 Jeep Grand Wagoneer, VIN [XXX], has had repeated electrical, battery, power-loss, recall, and passenger-seat safety concerns. The vehicle was serviced for ongoing battery/electrical issues and remained at South Hills Dodge for approximately one month. During that time, I was told no loaner vehicles were available, leaving me without transportation. When the vehicle was returned on XXX, the front passenger seat was no longer operable, although it worked properly before service. I returned the vehicle the same day and was told the part would be ordered. I asked if the vehicle was safe to drive because the passenger seat was making unusual noises and sounded like it could fail further. I was told it was safe to drive. On XXX, the vehicle was towed back to South Hills Dodge because it was losing power. I contacted the parts department to check on the passenger-seat part and was told no order was in the system. I was later told the part was only then being ordered, although I had previously been told it would be ordered after the XXX visit. On XXX, I received a voicemail stating the vehicle was ready for pickup and that the power-loss issue had been addressed. However, the passenger-seat issue was still not repaired, and I was told the vehicle would need to be returned once the part arrived. The vehicle was later returned on or about XXX, with the understanding that the passenger-seat issue had been repaired. Several weeks later, a passenger noticed the seat had not actually been fixed. I returned the vehicle again, but the dealership returned it stating they still did not have the part. Around XXX the dealership was supposed to contact me once the part arrived and provide a loaner. As of XXX, I have not heard back. The vehicle also still has unresolved recalls. I am concerned the vehicle has unresolved electrical, power-loss, recall, and passenger-seat defects that may affect safe INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764540September 15, 2026
SEATS
The lumbar support in the drivers seat over inflates and balloons out past the point it should inflate and creates an uncomfortable and hazardous sitting position while driving. Ref# 11725438
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763422September 10, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
I am filing this complaint because my Grand Wagoneer has experienced repeated, serious safety-related failures involving the braking system, electrical/communication systems, and vehicle shutdown. I no longer believe this vehicle is safe to operate. The most serious problem has occurred more than once. On July 21, 2026, while driving, the brakes failed. The brake pedal went to the floor and the vehicle would not stop normally. Multiple warning lights/messages appeared. I ultimately had to shift the vehicle into Park to prevent a collision. The vehicle was taken to the Jeep dealership and remained there for an extended period while the problem was investigated. The dealership reported that it could not identify stored diagnostic codes explaining the brake failure. I was told that the brake pads and rotors needed to be replaced before the matter could be escalated further. I authorized approximately $2,000 in brake-related repairs. After an extended stay at the dealership, I received the vehicle back on approximately September 1, 2026. Only approximately two days later, on September 3, 2026, another extremely serious failure occurred. While I was driving, the braking system failed again. The brake pedal went to the floor and I was unable to stop the vehicle normally. The vehicle also experienced an electrical/system failure and shut down while I was driving. Numerous warning messages appeared, including a check-engine warning and suspension/damping system failure. There was also a loss-of-communication fault involving the Body Control Module (U0140 – Lost Communication With Body Control Module). This incident occurred near my daughter’s school and created an immediate risk of a collision and serious injury. The vehicle subsequently restarted, but the clock/time in the vehicle had changed, suggesting that the vehicle may have experienced a significant electrical interruption or module reset. The check-engine light remained illuminated. Other electrical problems
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11762625September 7, 2026
STRUCTURE:BODY
My 2022 Jeep Grand Wagoneer has been subject to an open safety recall involving the rear passenger-side window trim since I purchased the vehicle in 2025. I scheduled and attended numerous appointments with the authorized Jeep dealership seeking completion of the recall repair, but the defect was never remedied. On September 7, 2026, my husband was driving the Grand Wagoneer while I followed behind in another vehicle. My two toddlers were occupants of my vehicle. Before the incident, I observed the recalled rear passenger window trim flapping and becoming loose. The trim then detached completely from the Grand Wagoneer while both vehicles were traveling at approximately 75 mph on the highway. The detached trim entered or moved toward my vehicle’s path, forcing me to swerve suddenly to avoid striking it. This created an immediate risk of losing control, colliding with another vehicle, or leaving the roadway. The incident endangered the occupants of both vehicles, including my two young children, as well as other motorists. Fortunately, no collision or injuries occurred. The flapping trim was the only warning immediately before it detached. The dealership had prior notice of the unrepaired recall because I had brought the vehicle in approximately four times beginning in November 2025. Despite those appointments, the recalled component remained on the vehicle and ultimately failed in the manner the recall was intended to prevent. The vehicle and photographs of the affected area are available for inspection. The detached trim was recovered. Dealership service records and recall communications documenting the unsuccessful repair attempts are also available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760184August 28, 2026
STRUCTURE:BODY
There have been multiple recalls (77C and 88C) affecting 2022-2025 Wagoneers where the trimming was not properly secured at the vehicle assembly plant. Our rear window trim was affected by one of these recalls and has fully detached from our vehicle while we were driving which has yet to be replaced by the dealership. I have attached a picture to show our rear window trim that is missing. We are having a similar issue with our front passenger window trim but the dealership has stated this is not part of the recall but based off the pictures attached it is evident that the retainer clips were also not fully engaged in this part of the window trim and is beginning to detach and pose as a road hazard if it completely detaches from the vehicle while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759339August 25, 2026
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While starting to turn through an intersection after a red light the vehicle stalled in the center of said intersection. After turning the vehicle fully off and restarting the dash lights for a steering malfunction illuminated. The vehicle was difficult to steer but was drivable. After several on of cycles the steering was easier. We made an appointment and took it to the dealer. The dealer found the steering rack to have an "internal" fault and was unsafe to drive. The vehicle died in the center of a busy intersection. We could have been hit because the turn lest arrow ended and oncoming cars had the green light. We got the vehicle back about 9 weeks later. The steering rack had been replaced but the dealer had found corroded and charred wires to the fuel pump which also had to be repaired. The next evening with the adaptive cruise/Lane guidance set the steering system became erratic and the vehicle started trying to turn into oncoming traffic. I turned the cruise off and continued to drive about 1 mile where I was stopped at a red light. The green left turn arrow illuminated so I started through the intersection and the vehicle died in the oncoming lane. I had to turn the vehicle totally off and restart it in order to proceed. Once moving there were 2 steering system warning lights illuminated on the dash. I cautiously returned home then made an appointment to return the vehicle to the dealer. The warning lights went out but the dealer found multiple codes in the ECU. They had the vehicle for a while, said they reprogrammed the modules that control the steering after which the symptoms could not be duplicated. We have the vehicle and several issues still persist. I called today for another service appointment. The vehicle has an odd steering twitch in tight turns especially in parking lots or driveways. Steering effort is noticeably higher and doesn't return to on center position without input. The steering wheel is not centered during straight driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757954August 19, 2026
STRUCTURE:BODY
There were 2 recent safety recalls (77C and 88C) that affected numerous 2022-2025 Grand Wagoneer vehicles regarding the window trim. One of the recalls directly affected our vehicle where the rear trim detached and flew off our vehicle. The dealership has yet to replace this rear trim stating that the window has to be replaced as well and is currently on backorder. The bottom half of our window trim on the passenger side is also starting to detach from the vehicle but the dealership states that it is not part of the recalls associated with our vehicle. It is a similar issue where the trim was not properly secured. The retainer clips are clearly not fully engaged which can be seen in the attached photos. I have also included a photo of our rear trim to show how it has completely detached from our vehicle so clearly an issue at the vehicle assembly plant with our vehicle. If this bottom half of our passenger window trim detaches while driving it will pose a road hazard to operators and occupants of other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755231August 6, 2026
SERVICE BRAKES, AIR BAGS
On 7/17/2026 I was involved in a motor vehicle crash resulting in damage to both my Jeep Wagoneer and the other vehicle. I was informed that I have a recall on my Electronic brake assist and the brake system control module for my Wagoneer today August 6th, 2026. I'm wondering if the faulty brake system control module contributed to the crash. I am unable to complete the recall repairs until after my wagnoeer is repaired after the resulting motor vehicle crash. I had no prior warning, messages, or problems prior to the failure. Also to note--I hit my head on my side driver door and sustained significant impact to the front fender wheel (driver side) and my air bags did not deploy. The resulting damages to my car are estimated at $19,000
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11749693July 11, 2026
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
When sitting at the light my vehicle completely shut off. When I was able to restart the vehicle the power steering light came on. After driving for a few moments, the vehicle did the same thing and steering concerns continued. The vehicle was on two major roads with other vehicles around. This put myself, my son, and other drivers on the road in danger of being involved in an accident. The vehicle was taken to the dealership under the Florida Lemon Law. The aux and main battery were replaced. The representative from Stellantis denied our Lemon Law request of repurchase or replacement of this vehicle. By Jun 2026, under one year of ownership, the vehicle had already spent over 38 days at the dealership for service related issues: airbag issue, steering related failure issue, steering rack replacement, battery replacement, and now on July 9,2026 the vehicle attempted to shift into Park, the electronic parking brake engaged, and the vehicle became immobile while we were actively driving. This produced another safety concern for our family and other drivers on the road. The vehicle is currently with the dealership attempting to diagnosis this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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