Jeep Grand Wagoneer Complaints

138 consumer complaints on file.

#11759339August 25, 2026
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While starting to turn through an intersection after a red light the vehicle stalled in the center of said intersection. After turning the vehicle fully off and restarting the dash lights for a steering malfunction illuminated. The vehicle was difficult to steer but was drivable. After several on of cycles the steering was easier. We made an appointment and took it to the dealer. The dealer found the steering rack to have an "internal" fault and was unsafe to drive. The vehicle died in the center of a busy intersection. We could have been hit because the turn lest arrow ended and oncoming cars had the green light. We got the vehicle back about 9 weeks later. The steering rack had been replaced but the dealer had found corroded and charred wires to the fuel pump which also had to be repaired. The next evening with the adaptive cruise/Lane guidance set the steering system became erratic and the vehicle started trying to turn into oncoming traffic. I turned the cruise off and continued to drive about 1 mile where I was stopped at a red light. The green left turn arrow illuminated so I started through the intersection and the vehicle died in the oncoming lane. I had to turn the vehicle totally off and restart it in order to proceed. Once moving there were 2 steering system warning lights illuminated on the dash. I cautiously returned home then made an appointment to return the vehicle to the dealer. The warning lights went out but the dealer found multiple codes in the ECU. They had the vehicle for a while, said they reprogrammed the modules that control the steering after which the symptoms could not be duplicated. We have the vehicle and several issues still persist. I called today for another service appointment. The vehicle has an odd steering twitch in tight turns especially in parking lots or driveways. Steering effort is noticeably higher and doesn't return to on center position without input. The steering wheel is not centered during straight driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757954August 19, 2026
STRUCTURE:BODY
There were 2 recent safety recalls (77C and 88C) that affected numerous 2022-2025 Grand Wagoneer vehicles regarding the window trim. One of the recalls directly affected our vehicle where the rear trim detached and flew off our vehicle. The dealership has yet to replace this rear trim stating that the window has to be replaced as well and is currently on backorder. The bottom half of our window trim on the passenger side is also starting to detach from the vehicle but the dealership states that it is not part of the recalls associated with our vehicle. It is a similar issue where the trim was not properly secured. The retainer clips are clearly not fully engaged which can be seen in the attached photos. I have also included a photo of our rear trim to show how it has completely detached from our vehicle so clearly an issue at the vehicle assembly plant with our vehicle. If this bottom half of our passenger window trim detaches while driving it will pose a road hazard to operators and occupants of other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755231August 6, 2026
SERVICE BRAKES, AIR BAGS
On 7/17/2026 I was involved in a motor vehicle crash resulting in damage to both my Jeep Wagoneer and the other vehicle. I was informed that I have a recall on my Electronic brake assist and the brake system control module for my Wagoneer today August 6th, 2026. I'm wondering if the faulty brake system control module contributed to the crash. I am unable to complete the recall repairs until after my wagnoeer is repaired after the resulting motor vehicle crash. I had no prior warning, messages, or problems prior to the failure. Also to note--I hit my head on my side driver door and sustained significant impact to the front fender wheel (driver side) and my air bags did not deploy. The resulting damages to my car are estimated at $19,000
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11749693July 11, 2026
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
When sitting at the light my vehicle completely shut off. When I was able to restart the vehicle the power steering light came on. After driving for a few moments, the vehicle did the same thing and steering concerns continued. The vehicle was on two major roads with other vehicles around. This put myself, my son, and other drivers on the road in danger of being involved in an accident. The vehicle was taken to the dealership under the Florida Lemon Law. The aux and main battery were replaced. The representative from Stellantis denied our Lemon Law request of repurchase or replacement of this vehicle. By Jun 2026, under one year of ownership, the vehicle had already spent over 38 days at the dealership for service related issues: airbag issue, steering related failure issue, steering rack replacement, battery replacement, and now on July 9,2026 the vehicle attempted to shift into Park, the electronic parking brake engaged, and the vehicle became immobile while we were actively driving. This produced another safety concern for our family and other drivers on the road. The vehicle is currently with the dealership attempting to diagnosis this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749227July 8, 2026
STRUCTURE:BODY, ELECTRICAL SYSTEM, POWER TRAIN
My 2023 Jeep Grand Wagoneer has experienced repeated safety-related defects involving the body, electrical, and powertrain systems despite 6 warranty repair visits. The vehicle has been out of service 72 cumulative days, and the current repair still ongoing. Before the most serious incident, the vehicle had already been returned to authorized Jeep dealerships multiple times for liftgate malfunctions. The liftgate repeatedly failed to open, failed to close properly, and exhibited intermittent malfunctions. These defects were repeatedly reproduced and confirmed by the dealer, and Wagoneer engineering was consulted to diagnose and repair the vehicle. The defects have not been permanently corrected. While driving on a multi-lane roadway with my children seated in the 3rd row, the rear liftgate suddenly opened without any warning light/message/alert/beep. This was the 1st time it had opened while driving. Personal belongings were ejected across 3 lanes of traffic, creating a risk of striking other vehicles or causing another driver to swerve or crash. My husband had to enter multiple lanes of traffic to retrieve our belongings before they were struck, creating an additional safety hazard, leaving us sitting in traffic in the vehicle. To my knowledge, the vehicle should not have permitted normal operation if the liftgate was not securely latched. Instead, the liftgate opened while the vehicle was in motion without any indication to the driver, eliminating any opportunity to react or prevent the incident. The vehicle has also experienced repeated lurching/harsh clunking when shifting into gear, and unexpected lurching/hard shifting and when on hills. Numerous warning lights, messages, and check engine lights have occurred since approx. 300 miles and have been dealer verified. Due to these defects remaining unresolved despite repeated repair attempts, I do not believe this vehicle can be operated safely. I am scared for my teen drivers and pedestrians in this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747884July 2, 2026
STEERING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Jeep Wagoneer. The contact stated that after driving over a train track, several messages were displayed on the instrument panel. The steering and brakes warning lights were illuminated. While driving at undisclosed speeds, the warning lights illuminated, and the vehicle shut off unexpectedly. The vehicle was restarted and driven to the residence; however, the failure reoccurred. The cause of the failure was not yet determined. The local dealer and manufacturer was not yet notified of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745417June 20, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
On June 18, 2026, I was driving my 2024 Grand Wagoneer on a busy city road. As I approached a busy intersection, I stopped at the red light. When I attempted to move forward when the light turned green, it moved a few feet (putting us in the middle of the intersection), the vehicle seized and became immobile. Almost every light on the dashboard lit up. Several messages flashed back and forth on the screen including "Service transmission" and then "service electronic stability control". I immediately tried to use the SOS function, and when they answered, they were unable to hear me. A person in a truck behind me told me to put my vehicle in Neutral so that the vehicle could move out of the road as it was blocking traffic. When I tried to turn the gear dial, it turned, but the P light stayed on and the vehicle would not go into Neutral. I checked the parking brake and it was not on, nor would it engage. The vehicle being stalled, with zero ability to move put my children and I in danger as there was not a safe place to even exit the vehicle as traffic was completely surrounding us. I tried to turn off the vehicle, but the vehicle stayed in the "run" function even after being pressed. Emergency services was my only next choice. One more push of the off button and the vehicle finally turned off. I waited for 2 minutes and tried to turn the vehicle on again. It did turn on, showing the check engine light. I then was able to put the car into gear, and it moved. I moved the vehicle out of traffic to the next available parking lot. I immediately contacted the dealership and told them I would be having the vehicle towed there for inspection and I do not feel comfortable driving this vehicle again. Unfortunately, this is the 3rd time my car has put me in a dangerous situation in the middle of an intersection, the other 2 being false crash alerts (turning left in turning lane and car thought I was going into oncoming traffic).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744143June 15, 2026
STRUCTURE:INTERIOR PANELS:SUN VISOR
While driving on the interstate, attempted to move the driver’s side sun visor to block sunlight from coming in driver’s side window. The sun visor became dislodged from the ceiling and was dangling by the wires that go to the lighted mirror. Was unsuccessful at simply restoring it to its correct position. Had to hold the sun visor by hand until I could pull off the road. After searching this problem online, I found that this is a common failure because of a known, and for some reason not recalled yet, defect in the design of the sun visor pivot point. In my opinion this is a serious safety issue and should be recalled to get this problem for all of these cars resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743582June 11, 2026
SEATS
I am submitting additional information regarding NHTSA complaint #11725438 involving my 2022 Jeep Grand Wagoneer Series III. The original complaint involved the front passenger seat lumbar support unexpectedly inflating to maximum firmness without any occupant input. The lumbar support became extremely hard and uncomfortable as though it had inflated to its highest setting on its own creating a large rock hard bulge in the passenger’s back. Since filing the original complaint, the same defect has now occurred in the driver’s seat. The driver’s lumbar support suddenly became rock hard without any adjustment being made to the seat controls. The change was sudden rather than gradual happening overnight. This defect has now occurred in both front seats of the vehicle, suggesting a possible system-wide issue rather than an isolated seat component failure. The unexpected inflation creates a driver distraction and can affect comfort and vehicle operation while driving. This complaint is intended to supplement and update NHTSA complaint #11725438. I request that this additional occurrence be added to the existing record. Many other Wagoneer owners have experienced this same issue as I see repeated complaints of this happening on the Wagoneer and Grand Wagoneer owner’s facebook pages. There is no way to remedy this situation on my own. The vehicle is not just uncomfortable, it is unsafe in this condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742624June 8, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
The following are issues; -Adas disables mid drive (no warning lights) at highway speeds -steering angle sensors shows not calibrated in live data feed of bscm -air ride stuck in aero mode -select terrain drive modes not functioning as intended -loses all power engine dies at stoplight and eps warning light on -
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741608June 2, 2026
SEATS, UNKNOWN OR OTHER
The second-row passenger side seat release button is non-functional. Third-row passengers cannot exit without this button — it is inoperable, and they cannot reach the manual lever due to insufficient space. Third-row passengers are physically trapped and cannot self-evacuate without outside assistance. In an emergency — collision, fire, or submersion — third-row passengers would have no ability to escape. This defect was first reported December 2, 2024, documented as unable to duplicate, and the vehicle returned without repair. Reported again January 14, 2026. Vehicle has been continuously at an authorized Jeep dealership since January 20, 2026 — 133+ consecutive days unresolved — due to repeated manufacturer parts delays with no confirmed resolution date. Additionally, a recurring key fob and door lock malfunction was reported across four separate visits spanning October 2024 through August 2025. Two open federal safety recalls — 77C (door trim detachment) and 88C (quarter window trim detachment) — show as incomplete in NHTSA's database despite being documented as completed by the dealership on January 20, 2026. Door trim was previously repaired October 29, 2024, suggesting a recurring defect. Defect confirmed by authorized dealership on multiple repair orders. Manufacturer retention team has open escalation case with no resolution. Component available for inspection — vehicle remains at dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741221June 1, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Both battery continue to drain. The dealer has replace the batteries five times. My car has been at the dealer repeatedly. Most recent incident the vehicle has been with the dealer since April 10, 2026. As of today June 1, 2026 it still remains at the dealer. They have not been able to tell the cause of the drain. It also my understanding there us another grand wagoneer at the dealer with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740480May 27, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
This issue has happened three times. I am on the highway going 70mph, the RPMs fluctuate, the headlights go out and then I lose propulsion/unable to maintain or increase speed. This is a safety concern as it has happened 3 times on the highway with no warning and limited time to pull over to safety. The dealership is unable to replicate the problem or diagnose an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740434May 27, 2026
ELECTRICAL SYSTEM, ENGINE
Car engine completely shuts down at highway speeds sudden loss of throttle/power at highway speed * RPM surging or erratic behavior * dashboard/light flickering * vehicle entering limp mode or shutting down * no-start condition afterward * then the vehicle “magically” works again later * dealership unable to reproduce it * sometimes no stored codes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739837May 24, 2026
ENGINE, ELECTRICAL SYSTEM
I was at a stoplight, waiting to making a U-turn. The light turned green release the brake and went to hit the gas. The entire vehicle shut off. I lost all power and had to restart the vehicle in the middle of the intersection with vehicles behind me. It took at least 30 seconds and I ended up having to wait a cycle on the light because I couldn’t go at the time. Once I got the car back on, I lost power steering and my check engine light came on. I was able to make it to parking lot. Once I got there, I parked in the parking space the vehicle did the automatic shut off to conserve energy once I parked I press the button to shut that feature off when I did it the vehicle shut off again. I lost power to everything and had to restart the engine. This has happened multiple times as I believe it’s related to the electrical system and the automatic shut off. I’ve also had multiple other issues with the vehicle in the electrical system. The most recent being that pulling out of a parking lot onto the highway my vehicle would not shift gears, and I had to pull over to the side of the road as I could not get out of first gear. It ended up being the electrical components of the transmission. At the time of the incident listed above, I had just picked up the vehicle from having this issue replaced and had it for less than six hours when this other issue happened. We bought this vehicle used with roughly 58,000 on March 17, 2026, I’ve owned it for just over two months and in those two months it’s been in the shop more than we’ve been able to drive it due to a series of electrical incidents that causes the check engine light to go on or the vehicle to shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739121May 20, 2026
UNKNOWN OR OTHER
Rear sunroof glass imploded spontaneously and shattered while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738926May 20, 2026
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Incident: Frontal collision with a boulder at 30 MPH. 1. Component/System failure & Inspection Availability The primary failure was the Supplemental Restraint System (SRS); the driver’s frontal airbag failed to deploy during a high-energy frontal impact. Additionally, Advanced Driver Assistance Systems (ADAS)—specifically Forward Collision Warning (FCW) and Lane Departure Warning (LDW)—failed to provide alerts or initiate emergency braking prior to impact. 2. Safety Risk The failure created a life-threatening risk. Striking a boulder at 30 MPH caused substantial structural damage, requiring total replacement of the front-right and rear-right suspension assemblies. Despite the severity of the impact, the airbag remained dormant. The lack of FCW/LDW intervention meant zero mitigation was provided to prevent the roadway departure or collision, rendering primary safety features non-functional. 3. Confirmation of Problem The fact that the airbags did not deploy was confirmed by independent inspection following the collision. Assessment of the vehicle damage shows that impact forces were clearly sufficient to trigger the SRS, yet the system failed to activate. While ADAS failure is a dynamic event, the total absence of system logs or alerts during the crash sequence confirms the electronic malfunction. 4. Inspections Performed The vehicle was inspected by an insurance adjuster and collision repair professionals. These inspections documented that the impact was severe enough to cause significant mechanical failure, yet no airbag deployment occurred. The manufacturer (Stellantis/Jeep) has not yet performed a formal data download (EDR) or physical inspection. 5. Warning Lamps & Prior Symptoms No warning lamps, SRS/Airbag indicator lights, or "Service" messages appeared prior to the failure. The diagnostic interface indicated all systems were "Normal," pointing to a catastrophic "silent failure" of the sensors or the Steering Column Control Module.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11738732May 19, 2026
SEATS
The front seat has air bags in it for massage and adjustment features. These airbags expand and cant be adjusted down pushing you into the sterering making it unsafe to drive. I took my 2023 Jeep Grand Wagoneer to the dealer on 4-7-26 and the part that failed is 68608275AB. Thisa part is on national back order. The vehicle is very difficult to drive with the seat in this condition. We are still wiating for this part however we must to continue to drive this unsafe vehicle that had a price tag of $112k. I spoje with the Mfr and they had no help except to email me weekly for a parts update. There are no warning lights when this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738549May 18, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Transmission and fuel injector malfunction: Vehicle shutters upon acceleration. Particularly noticeable driving up hill or when maintaining speeds. Vehicle is available for inspection upon request. Jeep acknowledges the issue, noted a malfunction with PICO data and a fuel injector repair was done under warranty. Stellantis deems the shuttering "acceptable." Safety is at risk as there is a hesitation and inconsistency in the transmission while driving. Yes the problem has been reproduced by 2 dealers, a Stellantis Starcase was opened and Stellantis has a SOL published for service centers but is refusing to release the fine print of the SOL to the consumer. The vehicle has not been inspected by the manufacturer despite 3 open cases requesting that a Stellantis Master Technician review the issue. Yes there were several warning lights including "Service Transmission" and "Check Engine" that began appearing at 6000 miles. The issue persists today at 14k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736489May 8, 2026
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Vehicle was driven for 5 minutes before alerting that it was overheating. While attempting to pull into a safe location off of a main road, the vehicle would not allow me to accelerate. This left our family stranded in the turn lane. I was unable to restart the engine or shift into drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Wagoneer