Jeep Grand Cherokee Complaints (1993)

555 consumer complaints on file.

#11374037November 10, 2020
STEERING
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AT HER RESIDENCE, SHE HEARD AN ABNORMAL NOISE AND SAW BOLTS FROM THE STEERING GEAR EXPLODE FROM THE VEHICLE. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT STATED SHE HAD AN INDEPENDENT MECHANIC COME TO HER RESIDENCE TO HAVE THE GEAR REPLACED. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967919March 23, 2017
VEHICLE SPEED CONTROL
I WAS DRIVING TO THE STORE ONE DAY AND I PULLED INTO A STALL AND TRYD TO SHIFT INTO PARK WHEN IT WAS LOCKED IN GEAR I THEN PULLED THE E BRAKE PULLED THE SHIFTER BACK AND FORTH WITH PRESSURE WHILE APPLYING THE BRAKES AND SHIFTED TO 1ST GEAR AND THEN TO PARK I ASSUMED IT WAS IN PARK I RELEASEED THE E BRAKE AND RELEASED BRAKES AND CONTINUED TO ACCELERATE FORWARD IN PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875964June 22, 2016
FUEL/PROPULSION SYSTEM
NHTSA CAMPAIGN NUMBER: 13V252000 MY VIN IS NOT SHOWN IN THIS RECALL. THE DANGER OF AN FIRE OR EXPLOSION FROM A REAR END COLLISION IS APPLICABLE TO ALL 1993 JEEP GRAND CHEROKEE THAT ARE NOT EQUIPPED WITH A TOW HITCH. I HAVE SPOKEN TO CHRYSLER CASE # 29553444. THEY WILL NOT TELL ME WHY THIS VIN IS EXCLUDED. HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872175June 2, 2016
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DEALER FAILED TO PERFORM THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) DUE TO CORROSION IN THE REAR OF THE VEHICLE. THE DEALER STATED THAT THE REAR FRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. UPDATED 07/12/16*LJ UPDATED 08/02/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816644December 28, 2015
ELECTRICAL SYSTEM
PRINTED CIRCUIT BOARD MODULE IN THE OVERHEAD CONSOLE BURNED UP WHEN I WAS DRIVING FILLING THE VEHICLE WITH SMOKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775350September 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WIRES IN THE BATTERY OF THE VEHICLE CAUSED THE VEHICLE TO CATCH FIRE. THE DETAILS OF THE FIRE WERE UNKNOWN. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 199,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10761594September 9, 2015
STRUCTURE, FUEL SYSTEM, GASOLINE
1993 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP AND RECALL NOTICES ISSUES. *SMD THE DEALER CLAIMED THE TRAILER HITCH WAS SAFE AND DIDN'T NEED TO BE REPLACED. THE CONSUMER WAS NOT CERTAIN, IF THE DEALER REALLY INSPECTED THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759020August 24, 2015
UNKNOWN OR OTHER
THE PROBLEM IS THAT I CANNOT GET THE RECALL WORK DONE TIMELY - I HAVE BEEN WAITING FOR MORE THAN 4 MONTHS FOR THE DEALER TO CALL AND TELL ME WHEN THE REQUIRED WORK CAN BE DONE. THIS IS TOTALLY UNACCEPTABLE . THE VEHICLE IS IN SANTA FE NM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722371May 29, 2015
ELECTRICAL SYSTEM
VEHICLE LOOSES ALL POWER - ENGINE STOPS AS WELL AS ELECTRICAL --- UNTIL YOU SHAKE MAIN WIRING HARNESS . HAVE SPENT OVER $ 5000.00 HAVING COMPLETE ELECTRICAL DIAGNOSTIC REPLACING MAIN ECM HARNESS AND TESTING AFTER REPAIRS WERE COMPLETED . STILL SAME PROBLEM AND WAS TOLD BY ELECTRICAL AUTO TECHNICIAN TO MAKE COMPLAINT AS JEEP CHRYSLER WILL NOT WARRANTY OR HAVE A REPLACEMENT ECM FOR ANY GRAND JEEP CHEROKEE'S EFFECTED BY THIS PROBLEM . JUST RECENTLY FOUND THIS SITE AND ASKING FOR YOU TO DO SOMETHING FOR THIS PROBLEM . MY WIFE AND I HAVE BOTH BEEN IN MANY NEAR MISSES DO THIS PROBLEM AS THIS HAS HAPPENED OVER A 100 TIMES AND NO THIS IS NOT AN EXAGGERATION . IF YOU COULD GET JEEP CHRYSLER TO MAKE A REPLACEMENT ECM WOULD BE GOOD !!!!! DO WE HAVE TO TAKE THEM TO CLASS ACTION LAW SUIT AFTER A SERIOUS ACCIDENT TO GET SATISFACTION AS MANY OTHER GRAND JEEP CHEROKEE'S HAVE THIS PROBLEM???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715861May 13, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
1993 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO INCOMPLETE RECALL REPAIRS AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER STATED WHEN HE PICKED UP THE VEHICLE, THE FUEL TANK WAS LEAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716268May 13, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNED A 1993 JEEP GRAND CHEROKEE. WHILE PARKED, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. AS A RESULT, THE VEHICLE CAUGHT ON FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AFTER THE FAILURE OCCURRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10715288May 8, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL PUMP ASSEMBLY FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP THAT REPLACED THE FUEL PUMP ASSEMBLY. THE FAILURE RECURRED TWICE AND THE PART WAS REPLACED A TOTAL OF THREE TIMES. THE VEHICLE WAS NOT REPAIRED AND WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION TO DETERMINE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 02V053000 (POWER TRAIN) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND WAS TO SCHEDULE THE RECALL REPAIRS WITH AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693247March 10, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676770January 20, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. WHILE DRIVING AT 50 MPH, THERE WAS SMOKE EMITTING FROM THE REAR OF VEHICLE. THE CONTACT PULLED OVER, OPENED THE HOOD AND DISCOVERED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 240,000. .. UPDATED 02/19/15 *BF.....UPDATED 03-11-15 *BF ACCORDING TO CHRYSLER, VEHICLE WAS INSPECTED BY EAA ON 12/5/14 AND THE REPORT CONCLUDED THE CAUSE WAS THE RESULT OF FLUID LEAKING ONTO THE EXHAUST. UPDATED 05/29/15 CHRYSLER CLAIMED THE FLUID COULD NOT BE DETERMINED. UPDATED 08/05/15. *JB UPDATED 9/18/2017*CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10670239January 5, 2015
STEERING
THE UPPER AND LOWER STEERING SHAFTS SEPARATED WHILE THE VEHICLE WAS PARKED. THIS WAS A PROBLEM IN CHRYSLER RECALL #604 (RECALL 93V210000) WHERE A PLASTIC PIN HOLDING THE SHAFTS TOGETHER WAS SHEARED IN SPECIFIC JEEP MODELS. THE PLASTIC PIN IN MY VEHICLE WAS NOT PRESENT AND THERE WAS NOTHING PREVENTING THE UPPER AND LOWER STEERING SHAFTS FROM SEPARATING, CAUSING COMPLETE LOSS OF CONTROL OF STEERING. THERE COULD BE A FATAL ACCIDENT RESULTING IN THIS IF THE SHAFTS SEPARATED WHILE DRIVING. THE RECALL SHOULD STILL BE PENDING FOR ALL 1993 JEEP GRAND CHEROKEES. IT IS UNREASONABLE FOR CHRYSLER TO CEASE THIS RECALL, AS IT IS VERY LIKELY TO CAUSE SERIOUS INJURY IF WOULD OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648581October 18, 2014
FUEL/PROPULSION SYSTEM
WE WERE DRIVING DOWN THE ROAD AND THE REAR OF THE JEEP BEGAN SMOKING. WE PULLED OVER AND IMMEDIATELY THE JEEP BURST INTO FLAMES. WE GRABBED A SUIT CASE AND GOT AWAY FROM IT. THE FUEL TANK EXPLODED AND THE ENTIRE JEEP WAS ENGULFED IN FLAME AND BURNED TO THE GROUND. WE WERE MOVING SO WE HAD MOST OF OUR PERSONAL POSSESSIONS IN IT. OBVIOUSLY EVERYTHING WAS LOST. THE INSURANCE COMPANY REFUSED TO COVER ANY OF THE COSTS OF TOWING. MY TOW BILL ALONE WAS OVER $700. WE HAVE NOT EVEN TOTALED THE LOSS OF OUR PERSONAL PROPERTY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10644718October 14, 2014
STEERING
BACKING UP SLOWLY OUT OF MY DRIVEWAY I HEARD A LOUD BANG LIKE A BOLT BREAKING. IMMEDIATELY LOST THE ABILITY TO STEER RIGHT AND SOMEWHAT LEFT. HAD CAR TOWED TO GARAGE AND TECH SAID STEERING BOX BROKE AND SUPPORT BOLTS SNAPPED OFF AND DAMAGED RADIATOR AS WELL. GLAD THIS DID NOT HAPPEN ON THE ROAD AT SPEED, COULD HAVE BEEN A BAD WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630154September 2, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621612August 12, 2014
ENGINE
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT NOTICED FLAMES UNDER THE HOOD AFTER THE VEHICLE WAS STARTED. THE CONTACT TURNED OFF THE VEHICLE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10621466August 11, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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