Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#545688May 19, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKES FAILED PIOR TO RECALL REPAIR RESULTING IN VEHICLE ACCIDENT, RECALL REPAIR COMPLETE HOWEVER VEHICLE EXPERIENCED FAILURE AND ACCIDENT AFTER COMPLETION. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833758May 18, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD ,WHEN DRIVING, LOST COMPRESSION IN MOTOR. DEALER CONTACTED, AND STATED ENGINE MANIFOLD WAS CRACKED, STRESS RELATED, AND DID NOT MAKE A PROPER SEAL. THEREFORE, LOST COMPRESSION. REPAIRW ORK DONE AT OWNER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706631May 18, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FAILURE OF THE FRONT BRAKE ROTORS. BEGAN WITH BRAKE PULSATION. ROTORS COMPLETELY WARPED. BRAKE PADS WORN. BOTH REPLACED AT OWNER'S EXPENSE $456.86. CHRYSLER REFUSES TO ACKNOWLEDGE PROBLEM. CHRYSLER FILE/CASE # 5801654. OWNER TOLD NOT COVERED UNDER ORIGINAL WARRANTY EVEN THOUGH SERVICE BULLETIN EXISTS SB980828050398!!! CHRYSLER WILL NOT COVER ANY EXPENSE FOR REPAIR. OWNER SPOKE WITH CHRYSLER CUSTOMER SERVICE 3 TIMES IN THE SAME DAY. OWNER WAS TOLD OVER AND OVER THAT PADS AND ROTORS ARE ONLY COVERED UP TO 12,000 MILES. OWNER BELIEVES THAT THE PROBLEM EXISTED DUE TO DEFECTIVE ORIGINAL MANUFACTURER'S PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706550May 16, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT ROTORS WARPED UNDER NORMAL DRIVING CONDITIONS AT 10000 MILES, CAUSING NEAR UNCONTROLABLE BRAKING CONDITIONS, EXTREME VIBRATION IN STEERING WHEEL, BRAKE PEDAL AND DASHBOARD. DEALER'S SERVICE MANAGER STATED OTHER JEEP OWNERS WERE HAVING THE SAME PROBLEM AT 10000-15000 MILES, REOCCURRING AT EACH ADDITIONAL 10000-15000 MILES. ROTORS APPEAR TO BE OF INFERIOR DESIGN. I WANT CHRYSLER TO REDESIGN, MANUFACTURE, AND INSTALL ADEQUATE ROTORS ON MY VEHICLE AT FACTORY EXPENSE. FOR $30,000, I COULD HAVE BOUGHT A MERCEDES! PLEASE RESPOND!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545581May 14, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKE CALIPERS ARE DEFECTIVE CAUSING DAMAGE TO THE ROTORS AND PADS. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837810May 12, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKING AND DRIVING OVER BUMPS BRAKES WILL BECOME TOTALLY INOPERATIVE , VEHICLE KEEPS GOING . CONSUMER MUST PUMP BRAKES OR GET TO FLAT SURFACE IN ORDER TO STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706448May 12, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE ROTORS CONTINUE TO FAIL AND CAUSE VERY POOR STOPPING ABILITY AND GRINDING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837775May 11, 1999
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ENGINE AND ENGINE COOLING:COOLING SYSTEM, STEERING:LINKAGES
VEHICLE HAS BEEN AT THE DEALER 32 TIMES FOR A NUMBER OF PROBLEMS. THE DEALER HAS REPLACED MOTOR MOUNTS/TIE RODS/WATER PUMP AND BRAKES. MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545479May 10, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WIRING HARNESS THAT RUNS BETWEEN THE CAR BODY AND DRIVER'S DOOR FAILED RESULTING IN THE INABILITY TO ACTIVATE POWER WINDOWS AND DOORS, HARNESS HAD BROKEN WIRES. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706390May 10, 1999
STRUCTURE:BODY:DOOR
DRIVER DOOR MUST BE REPLACED COMPLETLY . THE WELD DID NOT HOLD THE SHELL AND INNER WORKINGS TOGETHER, ALLOWING THE DOOR TO SWING OUT OF ALIGNMENT AND CAUSE DAMAGE TO DOOR LATCH. THE DRIVER DOOR BROKE WHILE TRAVELING AT APPROX 40 MILES PER HOUR. DRIVER HELD DOOR TOGETHER WHILE DRIVING HOME. THE PASSENGER DOOR CAN BE REPAIRED BY BODY SHOP BY RE WELDING THE DOOR TOGETHER. THE LOCKS HAVE NOT BEEN PERMANTLY DAMAGED. BOTH ARE AT THE COST OF THE OWNER. MANUFACTURE WILL PAY NOTHING. MY CONCERN NOW IS THE SAFETY OF THE OTHER TWO DOORS AND THEIR DURABILITY. ALSO IF THIS PROBLEM HAS BEEN CORRECTED BY CRYSTLER FOR THE FUTURE, AND THAT THE AMERICAN MANUFACTURER WILL NOT STAND BEHIND THE PRODUCT THAT APPARENTLY HAS A DEFECT OF SOME SORT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545104May 6, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, SUSPENSION:FRONT:SPRINGS:TORSION BAR, STEERING
FRONT BRAKE ROTORS & FRONT BRAKE CALIPERS FAILED, CAUSING THE FRONT BRAKES TO VIBRATE & ALIGNMENT PROBLEMS. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837552May 6, 1999
SUSPENSION:FRONT
WHILE DRIVING ON HIGHWAY AT APPROXIMATELY 65 MPH FRONT END VIBRATED, CAUSING WHEEL TO MOVE FROM RIGHT TO LEFT. DEALER/MANUFACTURER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837507May 5, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKE ROTORS ARE OUT OF ROUND ANDCAUSING THE BRAKES TO PULSATE AND SHAKE. COULD RESULT IN LOSS OF CONTROL . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837451May 4, 1999
SUSPENSION
VEHICLE EXPERIENCES VIBRATION WHICH CAUSES VEHICLE TO LOSE CONTROL. VEHICLE HAS BEEN IN /OUT OF DEALER SHOP ON TWO OCCASIONS. CONSUMER WAS INFORMED THAT THE PROBLEM COULD NOT BE DUPLICATED. YOUR HELP IN THIS MATTER WOULD BE APPRECIATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833006May 3, 1999
ELECTRICAL SYSTEM:IGNITION:MODULE, EXTERIOR LIGHTING:HEADLIGHTS, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE IN REVERSE AND GOING INTO DRIVE, THE VEHICLE STALLED UNEXPECTEDLY WHICH MIGHT HAVE CAUSED AN ACCIDENT. ALSO, WHEN STARTING VEHICLE WITH THE HEADLIGHT SWITCH ON, THE HEADLIGHTS GO OFF WHEN INSTRUCTED TO BE ON. BEEN TO DEALER SEVERAL TIMES. DEALER CANNOT DETERMINE PROBLEM, THEY SAY IT MIGHT BE THE COMPUTER MODULE, BUT HAVE NOT FIXED THAT PART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837368May 3, 1999
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE SIZE WAS THE INCORRECT SIZE. WHEN THE SPARE TIRE WA USED IT CAUSED DAMAGE TO THE FRON END OF THE VEHICLE. THE DEALAER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706191May 3, 1999
VISIBILITY:WINDSHIELD
SHOWED DISTORTED WINDSHIELD TO DEALER ON 4/8/99, WHO SAID HE WOULD CONTACT CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706212May 3, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TRANSMISSION MAKES A WHINING NOISE WHEN VEHICLE IS PUT INTO REVERSE WHEN THE VEHICLE IS FIRST STARTED, REAR END REPLACED, FRONT END REPLACED, TRANSFER CASE REPLACED, TRANSMISSION TAKEN COMPLETELY APART AND NO REPAIR. SERVICE DEPARTMENT DOES NOT KNOW HOW TO REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837285April 30, 1999
STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING OVER 25 MPH VEHICLE SHAKES VERY BADLY DUE TO THE DAMPERIN THE STEERING COLUMN LOSING ALL OF THE HYDRAULIC FLUID. VEHICLE ALMOST WENT OUT OF CONTROL, BARLEY ABLE TO MAKE IT TO THE SIDE OF THE ROAD. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837271April 29, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN MAKING A LEFT TURN THE POWER STEERING FAILED, MAKING IT HARD TO COMPLETE THE TURN. DEALER CANNOT DUPLICATE THE PROBLEM, IT'S A ON AND OFF THING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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