Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#710881September 3, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLAMS INTO GEAR WHEN PUTTING VCL IN REVERSE. DOES NOT DO THIS WHEN PUTTING VCL IN DRIVE OR ANY OTHER GEAR, JUST REVERSE. IT IS VERY NOTICEABLE, AND EVEN THE ORIGINAL TECH WHO WE SHOWED PROBLEM TO AT DEALERSHIP ADMITTED IT SOUNDED BAD/WRONG. BUT AFTER WE LEFT VCL THERE FOR REPAIR, WE WERE TOLD NONE WERE NEEDED...THIS IS "JUST HOW THESE VEHICLES ARE". I DON'T THINK SO! HAVE OWNED 4/4 SUV'S BEFORE, INCLUDING A PRIOR GRAND CHEROKEE...AND NEVER HEARD ANYTHING LIKE THIS. I AM WORRIED THAT THIS SLAMMING COULD CAUSE PARTS TO LOOSEN OR BREAK, AND IF THAT HAPPENS WHILE VCL MOVING, COULD BE DISASTROUS! COULD THIS ALSO CAUSE PROBLEM OF PARTS BEING JUST SOMEWHAT OUT OF ALIGNMENT, WHICH COULD CAUSE A STRANGE WEARING OF PARTS THAT WOULD NOT NORMALLY OCCUR? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710884September 3, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WATER PUMP REPLACED 2 TIMES BY DEALER, AIR CONDITIONG COMPRESSOR CONTINUES TO FAIL. FRONT END VIBRATES WHEN BRAKING FROM 35 M.P.H. + CAUSING TO BACK OFF ON THE BRAKES AND REAPPLY. REAR WIPER MOTOR FAILED. ALL 4 INTERIOR DOOR PANELS PEELED AND REPLACED BY THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548334September 2, 1999
STEERING: STEERING WHEEL/HANDLE BAR
VISCOUS COUPLING FAILED ON TWO OCCASIONS CAUSING EXTREME VIBRATION AND SKIPPING OF THE WHEELS WHEN TURNING SLOWLY. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839808September 2, 1999
VEHICLE SPEED CONTROL
VEHICLE EXPERIENCED SUDDEN ACCELERATION AFTER SHIFTING INTO DRIVE / WHEN CRUISE CONTROL IS ACTIVATED. DEALER NOTIFIED AND NOTHING COULD BE FOUND. MANUFACTURER NOTIFIED, AND HAD NOTHING POSITIVE TO SAY. SEEKING NHTSA HELP IN THIS MATTER. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844136September 2, 1999
SUSPENSION, POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHILE MAKING A SHARP TURN VEHICLE WOULD SHAKE / VIBRATE, CAUSING LOSS OF CONTROL. ALSO, DRIVESHAFT YOKE ASSEMBLY FAILED. SEEKING HELP FROM NHTSA IN THIS MATTERS, THE POWER TRAIN DIFFERENTIAL UNIT MAKES WHINE NOISE BETWEEN 54-65 MPH. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844279September 2, 1999
STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING FAILED DUE TO POWER STEERING PUMP BRACKET BREAKING. DEALER REPLACED THE PUMP BRACKET. POWER STEERING PUMP NOT COVERED UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846464September 2, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY:DOOR
WHEN DRIVING AT ANY SPEED VEHICLE WOULDN'T SHIFT PROPERLY FROM FIRST TO SECOND GEAR, AND WAS SHIFTING VERY HARD. LOCK ON THE DRIVER'S SIDE DOOR ISN'T LOCKING PROPERLY. ALSO, WATER PUMP WAS REPLACED/ DRIVER'S SIDE WINDOW MOTOR WENT OUT, AND THERE WAS A LEAKAGE IN THE SUN ROOF WHICH CAUSED WATER TO LEAK INTO VEHICLE ON DRIVER'S SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846465September 2, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
WHILE DRIVING ENGINE EXPLODED AND CAUGHT ON FIRE. DEALER SAID IT WAS DUE TO THE DRIVESHAFT AND TRANSFER CASE MALFUNCTIONING. DEALER HAS FIXED VEHICLE 5 TIMES SINCE THE EXPLOSION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#548294September 1, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE
ROTORS REQUIRED RESURFACING AND PADS REPLACED, CAUSING PULSATION. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710786September 1, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
REAR PINION SEAL LEAKING AT FIRST OIL CHANGE -TOOK TO DEALER - THEY CHANGED OUT THE WHOLE REAR END -NOISE AGAIN IN REAR -TOOK TO DEALER THEY SAID NOW IT WAS IN THE FRONT - TOOK TO DIFFERENT DEALER - TRIED TO FIX - TOOK BACK VEHICLE TILL THEY COULD GET WHOLE NEW FRONT AND `REAR END PARTS IN - THIS HAS BEEN OVER A MONTH AGO- WHILE WAITING IN LINE VEHICLE DIED AND RESTARTED - FEW DAYS LATER VEHICLE DIED THREE TIMES AT HIGH SPEED RESTARTED BUT CK ENGINE LIGHT STAYED ON -TOWED TO DEALER- THEY SAID THEY REPLACED CRANK SENSOR - NOTICED NEW O2 SENSOR AS WELL - STILL WAITING ON OTHER PARTS - PASSENGER SIDE WINDOW DOES NOT WORK - VEHICLE SURGES AT CONSTANT SPEEDS -STICK SHIFT HARD TO SHIFT FROM PARK TO REVERSE AND DRIVE AND VISA VERSA - INTERIOR LIGHTS DONT COME ON WHEN REMOTE TURNED ON TO OPEN VEHICLE- ENGINE FEELS AND SOUNDS ROUGH- ALARM SYSTEM LIGHTS GO ON AND OFF BY THEMSELVES- ONCE THE DEALER GETS THE PARTS IN I WILL BE TAKING IT BACK FOR THE 6TH TIME WITH OUR NEW COMPLAINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710792September 1, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
JEEP HAD A RECALL REGIONAL #747 FOR DISC RUST FOR 1993, BUT NOT 1994. I SENT COPIES OF REPLACEMENT DISC INVOICE TO CHRYSLER, BUT WAS TOLD THE 1994'S WERE NOT COVERED. IT WOULD APPEAR THE 94'S SUFFER FROM THE SAME RUST PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846219August 31, 1999
SUSPENSION:FRONT
WHILE DRIVING AT 45MPH OR ABOVE FRONT END VIBRATES TO THE POINT THAT CONSUMER COULD LOSE CONTROL. TO STOP CONSUMER HASTO SLOW THE VEHICLE DOWN. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846236August 31, 1999
AIR BAGS:FRONTAL
WHILE DRIVING AT 35-40 MPH ANOTHER VEHICLE PULLED OUT IN FRONT. CONSUMER'S VEHICLE RAN INTO THE OTHER VEHICLE HEAD-ON, AND AIRBAGS DIDN'T DEPLOY. CONTACTED DEALER AND MANUFACTURER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#710734August 31, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN SHIFTING FROM PARK TO REVERSE OR DRIVE THE TRANSMISSION DOESN'T ALWAYS ENGAGE. YOU HAVE TO TRY SEVERAL TIMES. AT 55-60 MILES AND HOUR ON THE FREEWAY, THE AIR CONDITIONER BLOWS WARM AIR. YOU HAVE TO STOP THE VEHICLE AND LET IT SET BEFORE THE AIR CONDITIONER RESUMES. AND THE INFORMATION MODULE SHOWS THAT THE BRAKE LIGHTS ARE OUT WHEN THEY AREN'T. WE HAVE HAD IT PUT ON A MACHINE TO CLEAR THE MODULE AND IT STILL FLASHED AN INCORRECT MESSAGE. WHEN DRIVING DOWN THE HIGHWAY, AND YOU PRESS THE GAS TO PASS A VEHICLE IT DOESN'T ALWAYS GO INTO HIGH GEAR, IT DRAGS AND YOU HAVE TO LET OFF OT IT AND KEEP TRYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710755August 31, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, VEHICLE SPEED CONTROL
AFTER STOPPING AND RELEASING THE BRAKE PEDAL, VEHICLE LURCHES FORWARD AS IF IT HAS BEEN REAR-ENDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710757August 31, 1999
SUSPENSION
VEHICLE EXHIBITS LOUND DRONE/WHINE AND VIBRATION UNDER LIGHT ACCELERATION AT 55-75 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710758August 31, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXHIBITS HARD UPSHIFT CHANGING FROM 2ND TO 3RD GEAR WHEN ACCELERATING AT 1500RPM @ 20MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846130August 30, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKES ARE APPLIED, VEHICLE WOULD JERK TO THE RIGHT. SOUNDED LIKE TIN CANS FALLING. WOULD MAKE A LOT OF NOISE. VEHICLE TOWED TO DEALER. CONSUMER WAS INFORMED THAT BRAKE ROTORS WERE WARPED & NEEDED TO BE CHANGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846146August 30, 1999
SUSPENSION
THE VEHICLE JERKS FORWARD AFTER COMING TO A COMPLETE STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710719August 30, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I WAS DRIVING HOME ON A BEAUTIFUL SUNNY SUMMER AFTERNOON. WHEN THE TRAFFIC IN FRONT OF ME STOPPED, I APPLIED MY BRAKES. THE PEDAL WHEN HALF WAY TO THE FLOOR, CAUGHT, THE WENT ALL THE WAY TO THE FLOOR. I HAD NO BRAKES. LUCKILY, I REMEMBERED TO PULL THE EMERGENCY BRAKE, WHICH MADE ME STOP IMMEDIATELY ONLY TAPPING THE VEHICLE IN FRONT OF ME. I PULLED THE CAR TO THE SIDE OF THE ROAD. I STILL HAD A FULL PEDAL BUT IF I PUT IT IN GEAR, I HAD NO BRAKES. I HAD THE CAR TOWED TO MY MECHANIC TO HAVE HOM LOOK AT THE VEHICLE. IT HAD OLY CHECKED THE BRAKES TWO WEEKS PRIOR AND TOLD ME THAT THE BRAKES WERE FINE. WHEN HE PULLED OFF THE WHEEL HE FOUND THAT THE ROTOR HAD SEPARATED FROM THE DISC ON BOTH OF MY FRONT WHEELS LEAVING ME WITH NO BRAKES. WE CHECKED TO SEE IF THERE WAS ANY RECALLS FOR THE BRAKES AND FOUND NONE FOR THE 1994 JEEP GRAND CHEROKEE. HOWEVER, THE 1989 TO 1993 MODEL YEARS WERE RECALLED FOR THIS PROBLEM. I FEEL THAT SOMETHING SHOULD BE DONE ABOUT THIS PROBLEM BEFORE SOMEONE ISN'T AS LUCKY AS I AM AND GETS KILLED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee