Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#736071November 9, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
FEELING MISS/JERK AT APPROXIMATELY 10 SECOND INTERVALS. DEALER ADVISED IT IS THE AIR CONDITIONER CYCLING ON/OFF. CHRYSLER IS AWARE OF THE PROBLEM, BUT HAS NO FIX AVAILABLE AT THIS TIME. SAYS IT IS DUE TO AGGRESSIVE COMPRESSOR ENGAGEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736075November 9, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER SIDE DOOR HINGE BOLTS ARE BRITTLE AND BROKE RESULTING IN THE HINGE SEPARATING FROM THE BODY FRAME. OWNER TOOK PHOTOS OF BROKEN BOLT IN HINGLE ASSEMBLY AND HAS BROKEN PART TO SHOW A POOR CAST OF THE BOLT. OWNER DRILLED OUT AND REPLACED ONE BOLT UNTIL TAKEN TO DEALER. DEALER DOES NOT BELIEVE THIS IS A SERIOUS ISSUE AND WISHES TO CHARGE FOR REPLACEMENT. HOWEVER, THE FAILURE OF BOTH BOLTS OF ONE HINGE ALLOWED THE DOOR TO BE UNSAFE FOR VEHICLE OPERATION. WHAT WOULD HAVE HAPPENED IF THIS OCCURED DURING MOVEMENT OF THE VEHICLE? MY QUESTION IS COULD THIS BE A RESULT OF A BAD BATCH OF BOLTS AND HAS THIS OCCURED TO ANOTHER VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874647November 8, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
NHTSA RECALL 00V136000 AND MANUFACTURER'S RECALL#879 CONCERNING FRONT BRAKE ROTORS. THIS VEHICLE IS NOT INCLUDED IN RECALL. WHEN BRAKING BRAKES PULSATE, CAUSING POOR BRAKE PERFORMANCE. PROBLEM GETS WORSE AS CONSUMER GAINS SPEED, AND TRIES MAKE A SUDDEN STOP. CONSUMER CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874655November 8, 2000
AIR BAGS:SIDE/WINDOW
WHILE PULLING OUT OF A PARKING LOT AT SPEED OF 7MPH AIR BAG DEPLOYED WITHOUT ANY INDICATION, CAUSING INJURY TO CONSUMER. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#874662November 8, 2000
AIR BAGS:FRONTAL
CONSUMER WAS GOING 25-30 MPH HAD AN ACCIDENT. UPON IMPACT, NEITHER DRIVER OR PASSENGER SIDE AIR BAG DID NOT DEPLOY. CONTACTED DEALER, DEALER UNABLE TO DETERMINE CAUSE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#557446November 6, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT DISC PADS AND ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557436November 6, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, TIRES:SIDEWALL
THE CONSUMER REPLACED RECALL (99V-340) COMPONENT (BRAKE ROTORS) PRIOR TO RECALL NOTIFICATION, CONSUMER IS BEING DENIED RECALL REIMBURSEMENT DUE TO THE WORDING ON THE INVOICE WHICH STATES THAT THEY WERE WARPED INSTEAD OF CRACKED. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874467November 6, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER 'S DOOR HINGES BROKE. THE CONSUMER WAS NOT ABLE TO DRIVE VEHICLE. DEALER WASN'T GOING TO COVER IT UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735811November 6, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
MEMBER IN MILITARY STATIONED IN REPUBLIC OF KOREA. PHONE PREFIX: "011" NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735789November 5, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
DEALERSHIP SAID THESE DEFECTS WERE NOT COVERED FUEL SENDING UNIT SENDS WRONG LEVEL OF GAS IN TANK, BRAKES FAILED PULSATED FULL BRAKE JOB WAS DONE , REAR WINDSHEILD WIPER DOESN'T WORK AT TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735731November 4, 2000
FUEL SYSTEM, OTHER
GAS GUAGE DOES'T WORK PROPERLY GOES EMPTY AND BACK AND FORTH MY JEEP AND OTHER FRIENDS .I BELIEVE A RECALL SHOULD OCCUR ON THIS DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874386November 3, 2000
TIRES
TIRE SIZE P225/70R15, AFTERMARKET WITH 29,000 MILES. DRIVING ON HIGHWAY ABOUT 45 MINUTES AT APPROXIMATELY 70 MPH IN HOT WEATHER WHEN LEFT FRONT TIRE TREAD BLEW OFF, AND ROLLED ONTO HIGHWAY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#735655November 2, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE FUEL PUMP HAS BEEN REPLACED FOUR TIMES AND IT HAS FAILED AGAIN AND WILLBE TOWED TO THE DEALERS TOMORROW 11/3/00. THE DEALER HAS TOLD US IT WILL COST US $900.00 TO REPLACE IT AGAIN. PLEASE LET US KNOW WHAT RECOURSE WE SHOULD PROCEED WITH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609973November 1, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DEALER REPLACED THE ROTOR UNDER RECALL 00V-136 SOON AFTER THE VEHICLE BEGAN TO EXPERIENCE STEERING WHEEL VIBRATION AGAIN BECAUSE THE PADS HAD WORN, DEALER REFUSED TO REPLACE THE PADS AT THEIR EXPENSE CLAIMING THEY WERE NOT COVERED UNDER RECALL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557051November 1, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE VEHICLE BEGAN TO EXPERIENCE STEERING WHEEL VIBRATION DURING BRAKING, DEALER REFUSED TO REPLACED THE ROTOR OR PADS UNDER RECALL 00V-136 CLAIMING IT IS NOT COVERED UNDER RECALL, DEALER REPLACED THE ROTOR ON CONSUMER OTHER JEEP BUT REFUSED TO REPLACED ROTORS ON THIS VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735549November 1, 2000
TIRES
MY WIFE WAS TRAVELING DOWN I-20 IN GA, IN THE FAR LEFT LANE AT THE SPEED LIMIT WHEN RIGHT REAR TIRE SIDEWALL BLEWOUT, CAUSING HER TO STRUGGLE TO MAINTAIN CONTROL OF VEHICLE. MANEUVERED TO THE ROADSIDE EMERGENCY LANE ON THE RIGHT,THROUGH SIGNIFICANT TRAFFIC. A PASSING TOW TRUCK ASISSTED HER, AND ADVISED THAT HAD THE TIRE BLOWEN OCCURRED ON THE FRONT OF THE CAR, SHE WOULD HAVE UNDOUBTABLY LOST CONTROL OF THE CAR AND WOULD HAVE HAD A SERIOUS ACCIDENT.*AK (TIRESIZE: P245/70R16)( DOT NUMBER: TIRE SIZE: P245/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735579November 1, 2000
WHEELS:RIM
CHRYSLER IS SELLING ALL GRAND CHEROKEES WITH ALUMINUM RIMS, WHICH BEND WHEN DRIVEN OFF ROAD, IT IS A 4 WHEEL DRIVE VEHICLE. I FEEL THAT WHEN I DRIVE BACK ON ROAD, AT HIGHWAY SPEEDS, THE TIRES MAY COME OFF OF THE BEND RIMS. CHRYSLER WILL NOT REPLACE THEM WITH STEEL RIMS, NOR WAS EVEN AWARE THAT HTE RIMS SOLD WOULD NOT WORK OFF ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556645October 31, 2000
TIRES:SIDEWALL
LEFT REAR GOODYEAR INVICTA TIRES CRACKED AND SPLIT IN THE SIDEWALL (P225/75R15008). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874230October 31, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING ABOUT 35-40 MPH +, THERE IS VIBRATION EVERY TIME WHEN BRAKING WHICH MAY CAUSE EXTENDED STOPPING DISTANCE. TOOK TO DEALER 3 TIMES. DEALER RESURFACED ROTOR AND REPLACED ROTOR. CURRENTLY, THERE IS A TSB ON THIS PROBLEM WHICH DEALER NEEDS TO REPLACE ROTORS AND BRAKE PADS. *AK RECENTLY , THE DEALER REPLACED BRAKE PADS AND RESURFACED FRONT AND REAR ROTORS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735491October 31, 2000
TIRES
REAR RIGHT TIRE BLEW TWO HOLES IN IT AND SHREDDED THE TREAD FOR NO APPARENT REASON.*AK (DOT NUMBER: 102S TIRESIZE: P225/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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