Jeep Grand Cherokee Complaints (1996)

893 consumer complaints on file.

#8023708December 4, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE FUEL PUMP FAILED. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770351December 2, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL PUMP FAILED WHILE PARKED. PUMP REPLACED WITH OEM PART. FAILED 3 DAYS LATER AFTER DRIVING ABOUT 30 MILES. MECHANIC REPORTS THAT GAS TANK WAS CLEAN AND NO PROBLEMS APPEARED. ONLY MAJOR BRAND GASOLINE HAS BEEN USED IN THIS VEHICLE. A RECALL SHOULD BE ISSUED ON THIS PROBLEM AS IT COULD CAUSE A SERIOUS ACCIDENT IF THE ENGINE STALLED DUE TO FUEL FAILURE. IN ADDITION THIS APPEARS TO BE A MANUFACTURES RELATED PROBLEM. THIS RECURRING PROBLEM ALSO CAUSES AND CORRIDED OF CONFIDENCE IN THE VEHICLE AND WILL RELATE TO A DECREASE IN THIS VEHICLES POPULARITY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023100November 21, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MOISTURE AND BACTERIA GETS INTO THE FUEL PUMP LINES WHICH CAUSES THE FUEL TO CLOG UP THE LINES AND DAMAGE THE FUEL PUMP. THIS RESULT IN THE VEHICLE CUTTING OF WILL DRIVING. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769995November 21, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL PUMP DIED ON BUSY HIGHWAY CREATING SAFETY PERIL. POLICE HAD TO BE CALLED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769892November 19, 2002
STRUCTURE:FRAME AND MEMBERS
WATER LEAKING INTO PASSENGER COMPARTMENT ON RIGHT SIDE FRONT & REAR OF CAR WHEN IT RAINS. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022598November 12, 2002
STRUCTURE:BODY:HOOD
WHILE TRAVELING AT 65 MPH, HOOD SUDDENLY FLEW UP DISTORTING CONSUMERS VISION. CONSUMER WAS ABLE TO COME TO A SAFE STOP. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768917October 26, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
JEEP REQUIRED PLASTIC GAS TANK TO BE REPLACED IN ORDER TO WARANTEE 600 DOLLAR NEW FUEL PUMP. BILL TO REPLACE FUEL PUMP AND GAS TANK WAS 1300 WITH LABOR. THIS IS NOT RIGHT. IF GAS TANK IS FAILING DUE TO GAS ADDITIVES THIS SHOULD BE RECALL/REPLACEMENT BY JEEP. THIS CAR HAS BEEN WELL MAINTAINED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768893October 25, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
THE FUEL PUMP IS BEING REPLACED THE 3RD TIME TODAY IN 3 MONTHS. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768859October 24, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MANIFOLD CRACK OVER $400.00 TO REPAIR ALSO BALL JIONTS OVER $500.00 TO REPAIR. AUTO USED ONLY ON ROAD AND HIGHWAY SPEED. CRACK ETC WOULD HAVE TO BE A MFG DEFECT. JEEP WILL NOT DISCUSS COVERAGE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021556October 24, 2002
AIR BAGS:FRONTAL
CONSUERM STATED COLLIDED HEAD-ON W/A WALL TRAVELLING APPROX 35MPH. NEITHER DRIVER OR PASSENGER AIR BAGS DEPLOYED. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8021408October 23, 2002
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED SHE WAS ABLE TO CUT THE VEHICLE OFF, AND REMOVE THE KEY FROM THE IGNITION WHILE THE VEHICLE WAS STILL IN GEAR, AS A RESULT, THE VEHICLE ROLLED BACK. DEPRESSING THE BRAKES DID NOT STOP VEHICLE SINCE VEHICLE WAS TURNED OFF. MR *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021496October 23, 2002
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHEN THE BRAKE WAS APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. MR. CONSUMER STATED THE VEHICLE HAD 2 BRAKE REPAIRS PERFORMED ON SEPARATE OCCASIONS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020578October 10, 2002
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE
APPARENTLY SOME FAILURE OCCURED WITH THE JEEP THAT CAUSED SMOKE TO ENTER THROUGH THE VENTILATION SYSTEM. THE COMPARTMENT FILLED WITH SMOKE. THE SMOKE HAD AN ARROMA OF ELECTRICITY. EVERYTHING THAT CONSUMER HAD RUNNING SUCH AS THE BLOWER MOTOR/AC WERE TURNED OFF. MRCONSUMER FEELS THE VEHICLE DESIGN ALLOWED DEBRIS TO ENTER THE AIR CONDITIONING AIR BOX AND COME INTO CONTACT WITH THE BLOWER RESISTOR. THIS CAUSED THE DEBRIS TO IGNITE FORM THE HEAT SOURCE, ALSO THE ENGINE GASKET WAS LEAKING OIL. *JG
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#768068October 3, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
I UNDERSTAND THAT EARLIER MODEL YEARS HAVE A RECALL OR SOMETHING SIMILAR BECASUE OF A COATING USED ON THE INSIDE OF THE GAS TANK THAT GETS EATEN AWAY OVER TIME BY AN ADDITIVE IN THE GAS THAT IS USED IN THE NORTH. THIS LINING THEN CLOGS THE PUMP AND FILTER CAUSING FAILURE. THE COST OF PARTS AND LABOR ENDIED UP BEING OVER 800 DOLLARS. IF THIS IS A KNOWN PROBLEM WHY ISN'T IT TAKEN CARE OF? MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767897September 30, 2002
SEAT BELTS:FRONT:ANCHORAGE, SEATS
VEHICLE WAS STOPPED AT A RED LIGHT AND WAS HIT BY ANOTHER VEHICLE FROM THE REAR TRAVELING APPROX. 62-71 MPH ACCORDING TO POLICE CALCULATIONS. REAR END COLLISON RESULTED IN DRIVER SIDE FRONT SEAT/SEATBACK COLLAPSING TO THE REAR JUST AFTER IMPACT. IS THE SEAT SUPPOSE TO COLLAPSE FROM THIS TYPE OF REAR END COLLISON OR IS IT A DEFECT? SHOULD THE SEAT HAVE STAYED IN THE UPRIGHT POSITION? THE COLLAPSING OF THE SEAT MAY HAVE SAVED THE OCCUPANTS LIFE. DOES THE SAFETY BOARD TEST THESE TYPES OF REAR END ACCIDENTS AT THESE SPEEDS TO TEST THE INTEGRITY OF THE SEATS? MR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#767652September 24, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
COMPONENTS ARE IDENTIFIED BY NHTSA CAMPAIGN ID NUMBER:00V136000. I HAVE RESIDED IN MD SINCE APRIL 1996 AND HAD THE DEALER PERFORM WORK ON BRAKES 7/01/02 AND THEN TO HAVE BRAKE PADS REPLACED ON 9/24/02, BUT DEALER ENCOUNTERED THE CAMPAIGN ISSUE BUT WILL NOT FIX FOR FREE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767668September 24, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR WOULD NOT STAY STARTED, MECHANIC REPLACED FUEL TANK AND PUMP, DUE TO ADMITION OF JEEP'S FAULTY FUEL TANKS IN '96 JEEPS. THIS HAS OCCURRED 2 MORE TIMES WITHING 1 MONTH SINCE FIRST OCCURRANCE. ALL THREE TIMES, TANK AND PUMP WERE REPLACED WITH NO BETTER OUTCOME. JEEP SAYS THIS IS NOT A SAFETY HAZARD!!! I BELIEVE IT IS, I WAS DRIVING AND THE CAR JUST QUIT, I HAD TO FIGURE SOME WAY TO AVOID GETTING HIT ON THE BUSY 2 LANE 55 MILE AN HOUR ROAD I WAS ON. IF THEY ARE GOING TO ADMIT TO A PROBLEM, THEN THEY SHOULD FIX AND PAY FOR THE MISTAKE! NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766939September 10, 2002
STEERING:HYDRAULIC POWER ASSIST:PUMP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE BACKING OUT OF A PARKING SPACE, I HEARD A LOUD SNAP AND THE SUDDENLY LOST THE POWER STEERING. I COULD NOT MAKE IT HOME AND HAD THE VECHICLE TOWED TO A LOCAL SERVICE STATION. THE AAA TOW TRUCK MAN NOTICED THAT THE SERPENTINE BELFT WAS OFF THE PULLEY. THE POWER STEERING PUMP BRACKET SNAPPED OFF THE ENGINE BLOCK. THE HEAD TO ONE OF THE BOLTS ON THE BRACKET SHEERED OFF, LEAVING THE STUD IN THE ENGINE BLOCK (PROBABLY NEEDS TO BE DRILLED OUT OR REBORED). I PLAN TO REPLACE THE PART WITH THE SAME ALUMINUM DEALER PART, BUT I AM VERY CONCERNED ABOUT THE RELATED SAFETY ISSUE. I HAD MY WIFE, INFANT AND 3-YR OLD SON IN THE CAR. IF THIS WOULD HAVE HAPPENED AT HIGHWAY SPEEDS OR ON A SHARP TURN, THE RESULTS COULD HAVE BEEN DISASTROUS. THE DEALERSHIP CLAIMS THAT THIS IS A TYPICAL PROBLEM AND THE BRACKET CAN BREAK. THIS IS UNACCEPTABLE!. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018032September 6, 2002
POWER TRAIN
SPEEDOMETER IS NOT WORKING AT ALL. CONTACTED DEALER. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764964July 30, 2002
STEERING:HYDRAULIC POWER ASSIST:PUMP
REPLACED TWO (2) POWER STEERING PUMPS; HAVE WRITTEN EMAILS TO DAIMLERCHRYSLER WITH UNACCEPTABLE RESPONSES; THE DIFERENTIAL BEARING FAILURES COULD HAVE BEEN EXTREMELY DANGEROUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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