Jeep Gladiator Complaints

996 consumer complaints on file.

#11633473January 1, 2025
STEERING
Occasionally, while driving on normal roads, my steering wheel locks up completely when I am changing lanes or accelerating. This issue typically resolves only when I reduce my speed to around 20-30 mph. Details: - The problem occurs intermittently and without warning. - No warning lights or error messages appear on the dashboard when this happens. - I have already taken the vehicle to the dealership, but they were unable to identify the cause after performing several checks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633243December 30, 2024
ELECTRICAL SYSTEM
I was driving and my display screen started flickering then went black and now I can’t see any messages, speedometer or fuel level. I have not had it inspected by the dealership yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633112December 30, 2024
STEERING
The contact owns a 2022 Jeep Gladiator. The contact stated while his wife was driving 80 MPH, the steering wheel seized. The contact stopped the vehicle to regain control, and the steering wheel independently resumed normal functionality. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated the vehicle had been in the dealer’s possession for two weeks. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633047December 30, 2024
ELECTRICAL SYSTEM
Merging on to the Interstate when noticed all the gauges were not working. No speedometer, tach, information center completely black. Checked all fuses and nothing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632595December 27, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2020 Jeep Gladiator. The contact stated upon starting the vehicle, the instrument cluster was inoperable. The contact stated that the failure recurred while driving 60-65 MPH. The contact stated that the failure had been recurring intermittently. There was no warning light illuminated. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V652000(Electrical System); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 78,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632070December 23, 2024
ELECTRICAL SYSTEM
* Instrument cluster screen went black *unable to see any safety lights, fuel, mileage or anything else displayed here. My Jeep Gladiator was not part of the recall 30B but should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632223December 23, 2024
STEERING
I purchased my Gladiator in May of 2021 and the "Death Wobble" started in December of the same year. I took it to the dealership that I purchased my Jeep from and they told me that "it was due to the overly aggressive tires that were on the jeep". I told them that I purchased the jeep from them with those tires on it! Since then I have had out of pocket repairs totaling in excess of $3000.00. The "wobble" has been reproduced for them but that was the answer I got. The wobble happens every month or so but definitely happens when I hit a bump in the road or when I hit 60 mph and there is a deviation in the road (i.e. a divit, curve or sometimes even if I change lanes). The wobble is so bad that I have to immediately brake and drop my speed below 25 mph to eliminate the wobble. This has been a safety hazard where I have had cars behind me almost rear-end me because I had to slow down or I would lose control of the entire car. I don't drive my car for any distances longer than 10 miles from my home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631985December 21, 2024
FUEL/PROPULSION SYSTEM
My check engine light came on and I was told it set a code for a flash update . Dealership did the update and told me if the light came back on it was the fuel pump . Light came back on and I took it back immediately to dealership . They said perfectly safe to drive , it’s the fuel pump . My jeep truck only has 22,000 miles on it . Three days later I was driving home and the vehicle engine light was turned off by the dealership a second time and the fuel pump went out while I was driving with no light warning or nothing and my truck came to a sudden stop in the midst of me driving . Traffic was behind me and beside me . I was nearly missed . Jeep evidently has known of this same massively reported issues with previous models from 2020-2022 models. This is a huge issue driving and the vehicle just came to a sudden stop Locked down the shifter . Could not move the shifter without assistance to even put the truck in neutral to move it out out of the middle of traffic. Luckily the towing company knew how take the key and strap it into neural to move it . I pray Jeep Manufacturers are held accountable for not having this already become a safety recall . I seen many reports of this exact issue for their models since 2020 on Jeep Group Facebook community complaints for the Jeep Gladiator trucks after I experienced this possible death threat . Woe to the consumer whose lives could be at stake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631645December 19, 2024
ELECTRICAL SYSTEM
The instrument panel cluster of my 2020 Jeep Gladiator is blank, no display. Therefore, my odometer, fuel gage and several other notifications are not visible and makes it hazardous to drive my car. My eyes keep looking to a blank blacked out panel. The recall #30B for the instrument cluster panel does not include my vin #. My Jeep service center said that it is the piece I need and it will cost $2,000 to replace. I do not have the funds for the unit. Please ask them to include my Gladiator in the recall. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631367December 18, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Vehicle not working properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629963December 10, 2024
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Gladiator. The contact stated while starting the vehicle, the instrument panel was inoperable. The vehicle was taken to an independent mechanic, and the contact was referred to the local dealer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628537December 3, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving my 2021 Jeep Gladiator and stopped at a red light at a busy intersection. When the light changed to green, I removed my foot from the brake and attempted to go through the intersection. Instead of moving forward the truck engine turned off and would not restart. As this was a busy intersection this was an extremely dangerous situation for both myself and other motorists. A local police officer assisted me in pushing the truck out of the intersection. The truck then had to be towed to a Jeep dealership. After an initial diagnosis at the dealership the issue was not readily apparent, and the dealership could not get the truck to start. After multiple diagnosis attempts the dealership believes the issue is a faulty Radio Frequency Hub Module, Fuse, Relay, and Auxiliary Battery. The truck is still at the dealership awaiting the parts so it is not clear if this will correct the truck turning itself off. Also, there were no warning signs or indicator lights on when this occurred. One final note, this model truck is known to have an issue with a leaking rear window. My rear window did leak and was replaced under warranty. I have learned that the Radio Frequency Hub Module is located in the rear wall of this truck below the rear window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628296December 2, 2024
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Gladiator. The contact stated that while the vehicle was parked, while starting the vehicle, the contact became aware that the instrument panel was blank. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 82,422.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628355December 2, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The instrument panel cluster has short circuited and failed preventing the display of critical safety information such as speed, fuel levels, and engine temperature, etc. This is the same issue that other jeep gladiators have a recall for code NHTSA recall 24V652, but the service department says my jeep that has the exact same issue is not covered. There was no warning and the dash went out while driving. Please add my vin to the list that should be on the recall so that I can have my jeep repaired by the manufacturer for the safety of everyone around me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628390December 2, 2024
ELECTRICAL SYSTEM
My instrument panel cluster on my 2020 Jeep Gladiator has gone totally dark...no speed, no gas gauge, no temp, no milage, no functionality...no can drive!!! I couldn't even get the emissions tested because they can't record the milage on the vehicle. There is a FCA safety recall (#30B) issued for this exact problem for my exact make/model/year, however the dealership (Premier, Hyannis Ma) says there is not a recall, stating "there's a lot of stuff on the internet, we don't have a recall for that", then handed me a $1300 quote to replace the dead panel cluster. I then called the FCA Customer service, they confirmed the recall existed, however my vin # didn't meet the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627950November 29, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the instrument panel failed to display pertinent vehicle information. The vehicle was taken to the dealer, but the vehicle was not yet diagnosed; however, the contact was informed that there was an electrical failure observed in several electrical components, that was possibly caused by excessive moisture. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626747November 21, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Went to go leave for work and my instrument cluster was completely blank. Was unable to see odometer, CELs, sensors, fuel levels, etc. The cluster never turned back on. I was finally able to get it into a dealer to confirm that the cluster and the gateway module were locked up. The mileage on the vehicle is just over 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626396November 20, 2024
STEERING, SUSPENSION
On November 3rd, while driving on the interstate, we drove over some uneven pavement. The steering wheel and vehicle started shaking. After slowing down, the shaking disappeared. It then reappeared again after another rough patch of highway. This is the 3rd time it's happened while we've owned the vehicle. Dealer always downplays our concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626150November 19, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 65 MPH, the DEF tank message was displayed, notifying the contact to “See the Dealer”. Additionally, there was a message indicating 200 miles were remaining before the vehicle would fail to start. The vehicle was taken to the local dealer, where it was diagnosed and determined that the tank and sensor needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 165.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625892November 18, 2024
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at approximately 60 MPH, the instrument panel darkened and became inoperable. No warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and made the contact aware of NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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