Jeep Gladiator Complaints

499 consumer complaints on file.

#11497847December 17, 2022
VISIBILITY/WIPER
I turned on my defroster and a 8 inch long crack happens from the middle bottom of the windshield. This is the second time in a year this has happened. There are numerous examples online of this happening. I live in Florida so it’s not because of the extreme temperature changes. It was only 50 deg F.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497025December 12, 2022
UNKNOWN OR OTHER
While driving down the highway, the vehicle went over uneven area and sent the vehicle in a violent jumping motion. We had to slow down in the middle of the highwayand then pull off to the side. This was all in high traffic times. This had also happened in slow travel and the vehicle jumped across the lane into oncoming traffic. Apparently, this is not a new issue but one that I would consider very dangerous. We also have another 2021 Jeep Wrangler and is now having the same issue. So both vehicle will be back at the dealership again for the same issue. Something needs to be done about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496796December 9, 2022
STEERING, SUSPENSION
When driving over 55 MPH and hitting a bump, the vehicle intensely and dangerously vibrates and nearly causes me to lose control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496144December 5, 2022
FUEL SYSTEM, GASOLINE, ENGINE, PARKING BRAKE
The contact owns a 2021 Jeep Gladiator. The contact stated while driving at various speeds, she noticed an abnormal clicking sound coming from the rear of the vehicle and the vehicle failed to accelerate as needed. The contact also stated that she had received several messages from Uconnect indicating a Power System failure. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with the parking brake due to unknown components being detached and hanging underneath the vehicle. The dealer repaired the parking brake; however, the failure persisted. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 26,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495817December 2, 2022
EXTERIOR LIGHTING:HEADLIGHTS, BACK OVER PREVENTION
The contact owns a 2021 Jeep Gladiator. The contact stated that while driving at an undisclosed speed at night, he noticed that the headlights were obstructing the view of other drivers on the road, and that the drivers were flashing their headlights at him while swerving approaching the vehicle. The contact also stated that he had been pulled over due to the headlights. Additionally, the contact stated that while the vehicle was in reverse(R), the rearview image failed to display due to the reverse lights reflecting off the license plates and causing a white light glare. No warning lights were illuminated. The vehicle was taken to a local dealer however, the mechanics were unable to duplicate the failure and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 2,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495228November 28, 2022
STEERING, SUSPENSION
On Monday, 28 November 2022 I was driving on I-40 in downtown Knoxville, TN. After hitting a bump in the rode the steering wheel began to shake violently and the front-end shake and wobble. I was traveling approximately 65 mph. When I slowed down to 35 mph it stopped. This occurred on a busy interstate at approximately 0900 hrs. I was lucky to be in the outside lane. There were no warning lights before or after. This happened three (3) more times in the same fashion today. When I got back home I scheduled an appointment with my local Jeep dealer. The earliest appointment is 20 December 2022. There was no crash and no police report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494925November 25, 2022
STEERING, SUSPENSION, STRUCTURE:BODY
1) Frequent spontaneous windshield cracks. 2) violent, out of control steering wheel vibrations at highway speeds nearly causing severe collisions. Reoccurring incidents. I’m ready to file a lawsuit.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11493860November 16, 2022
STEERING, WHEELS, SUSPENSION
Vehicle is 2 years old, with only 21,000 miles. Driving on the freeway, above 65mph, the vehicle wobbles violently if you hit a pot hole or a small bump. It jerks the steering wheel very hard from side to side, making it very difficult to stay within your lane. The only way to make the extreme wobble go away is to slow down significantly (<40mph) or sometimes come to a complete stop. A simple internet search and you will find MANY complaints about this with Jeeps, and it is commonly referred to as the "Death Wobble". PLEASE help us consumers put an end to this terrifying issue. I was on my way from Austin to San Antonio (1.5-hour drive) and was almost involved in two accidents because of this. Very few drivers expect for the vehicle they are following behind of to slam on their brakes, which is exactly what I had to do on several occasions to control the wobble. I was almost rear ended on the freeway going 60+ mph on more than one occasion. For the sake of every Jeep owner, AND everyone else on the road, Jeep cannot continue to release vehicles with this well-known defect. My vehicle is currently at the dealership being looked at, but I suspect it will be an issue with the suspension parts, either worn or loose. Either way, not acceptable for a vehicle with this type of mileage. No warning lamps or messages given before the wobble occurs. As mentioned before, you hit one pothole or bump the right way and it starts to wobble very violently.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11493470November 14, 2022
STEERING
Driving down the road approximately 60 MPH and the vehicle front end starts to wobble and the steering wheel starts turning violently back and forth. Very hard to keep control. Slowed down drastically and vehicle returned to normal. This happened twice on two trips 20 minutes apart. This could have easily caused a crash, and created a hazard requiring my vehicle to slow dramatically from highway speeds to regain control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492686November 8, 2022
STEERING, SUSPENSION, WHEELS
“Death Wobble” at Highway Speeds > 45 MPH. The steering wheel begins to “Wobble” after hitting a pot hole or uneven surface such as a bridge joint. I have taken it in and was told everything is to factory specs. This is not the case and I have video. The latest incident occurred Saturday Nov 5th.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492477November 6, 2022
STEERING, SUSPENSION
Four times within 8 months of the vehicle being new and now being the fifth time I have experienced what is termed "death wobble" where loss of control due to violent pounding/shaking of the front end occurs where most times it is necessary to slow down or stop drastically from highway speeds to get vehicle back in control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492446November 5, 2022
POWER TRAIN
As I was driving my vehicle was losing power intermittently to the drive train. It was like the clutch was being engaged partially although I was not shifting gears. As I made a left turn I was nearly in a collision as power was not transferred to the drive train as it normally would have been. another 10 miles later my vehicle lost all power to the drive train although the engine was still running. I coasted to the side of the road and turned the vehicle off. I could smell something burning although no flames were evident. I waited a few minutes and restarted the vehicle. I tried shifting gears but the transmission would not engage. I left the vehicle at the side of the road and called the dealership where I purchased the vehicle as well as notifying Jeep Cares (I don’t think so). The vehicle was in the shop for 4 weeks as the clutch had to be replaced as well as some transmission cables which I understand were damaged from the heat generated by the clutch and pressure plate failure. I now understand there was a recall related to a faulty clutch pressure plate system and I am told the fix, a software modification that reduces power to the drive train when excessive heat is detected, was done prior to my purchasing the vehicle new in April 2021. The repairs done to my vehicle were done as a good will gesture according to the dealer but I have no confidence that the same thing will not happen again. Losing power in an intersection or on a major highway is a safety concern that I now have. In addition I have read of these Jeep vehicles with manual transmissions and faulty clutch / pressure plate systems actually catching fire. In my conversations with representatives from Jeep and AutoNation where I purchased the vehicle no one is willing to admit there is an ongoing problem and safety issue. This is why I am notifying the NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490911October 26, 2022
SUSPENSION, ENGINE
Under heavy breaking the rear wheels of my vehicle lifted off of the pavement. This loss of traction and shift in weight resulted in a head on collision with a vehicle in the opposite lane of traffic. After the accident I discover that the suspension for my vehicle was incorrect to the level that FCA released a TSB regarding the issue. The suspension that was equipped with the vehicle was designed for the gasoline motor and the weight associated with that motor. My vehicle has the diesel motor (approximately 600lbs heavier) along with factory equipped steel bumpers adding additional weight. This factory design failure created a vehicle that could not perform as designed and as I found out via an automotive accident, a vehicle that under heavy breaking can lift its rear wheels off of the ground.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11490904October 25, 2022
ENGINE, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
The vehicle suddenly accelerates. The rpm’s shoot up real high, the Jeep accelerates and the brakes do NOT work. This has occurred while driving at 55-60 mph and twice driving in city traffic going approx. 30-35. The acceleration increases and is stuck. I press the brakes and they do not work until whatever is sticking releases.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490661October 24, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Vehicle will give you a warning to not shut off vehicle or you may not be able to put it back in drive, it automatically puts itself in park when coming to a stop at a stop light (without any door being opened). Automatically gives itself throttle when in Four Low. This vehicle has been in the shop more than I have had it since purchasing on 3/27/2021 for all of these electrical problems and whatever other problem it is that it has (I am unsure). It has never been fixed and is currently sitting at Freemont Motors in Cody WY waiting another attempt at repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490313October 21, 2022
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 60 MPH, the vehicle started losing motive power, and then after a minute the vehicle functioned normally. The contact stated that there was no warning light illuminated. The contact stated that the failure was intermittent. The dealer was contacted to have the vehicle diagnosed and repaired; however, the dealer advised that the failure could be related to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489259October 14, 2022
POWER TRAIN
On Sept 23, the vehicle went into the dealership service department to replace an apparent faulty transmission oil pan gasket, and today October 14, my Gladiator had to be towed to the dealership because the problem was not resolved, causing the check engine light to come on and additional loss of transmission fluid, apparently coming from the main seal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486892September 28, 2022
POWER TRAIN
The start stop mechanism has stopped working The traction control keeps randomly turning off when driving as does the screen. It doesn’t come back on until I turn car off and restart The clutch has apparently burned up without getting the clutch overheating warning. It only has 28k miles on it and I am an experienced manual driver. I have been going back and forth with the dealer who acknowledged that it is rare to need a new clutch/fly wheel this early but says Jeep will not cover it under warranty. I am super frustrated with the service I have received and contradicting information given from dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486600September 27, 2022
ENGINE, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
On 3 different occasions the acceleration got stuck and increased speed. I pressed the brake over and over and the Jeep would NOT reduce speed or slow down for what ranged between 30 - 45 seconds. Had there been a vehicle directly in front of me I would have slammed into the vehicle. If I had been trying to stop at an intersection I would not have been able to stop. I had my child in the car two out of the three times this has occurred. The dealership states that they have not had any complaints of this occurring and could not replicate it during the few minutes they drove it and do not seem to be concerned that this issue could seriously injure or kill me, my child, or others. This is a SERIOUS issue that should be addressed immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486321September 25, 2022
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
The check engine light came on and said the vehicle will be shutting down and the vehicle died while driving and wouldn't restart! It said to service the power steering, vehicle not in service electronic stability control. It currently still won't restart. It has 300 miles and is one week old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Gladiator