Jeep Gladiator Complaints

996 consumer complaints on file.

#11637180January 20, 2025
UNKNOWN OR OTHER
Instrument panel cluster stopped working. Therefore, I do not know my speed, how much gas I have, if my car is in four-wheel-drive, tire, pressure, and many other notifications that are located in this instrument panel I went to CMA Jeep dealer in Martinsburg West Virginia, they did verify that this instrument panel cluster was the issue, but they said this my vin was not under the recall. I’m confused as to why there’s no recall on this particular vin when clearly its and issue, but other 2020 jeep gladiators there is a recall on this particular part. Why is my Jeep not part of this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636684January 18, 2025
ELECTRICAL SYSTEM
The dash instrument cluster betweeen the speedometer and RPMs has went out and stopped showing any information. I can’t tell when I am locked into 4 wheel drive, how much gas I have or anything. It’s just a black screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636045January 15, 2025
ELECTRICAL SYSTEM
The instrument cluster failed resulting in the batteries being drained. This resulted in the vehicle being unable to operate, start and inability to shift. This cause me to be stuck in the middle of traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636140January 15, 2025
ELECTRICAL SYSTEM
Instrument cluster shorted and lost power. It is at the dealership. Unable to access vital vehicle information- speedometer, tachometer, fuel, mileage, etc. Other jeeps of similar year have been recalled Component is confirmed failed by dealership where the vehicle has been for the last month. No warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636109January 15, 2025
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I parked my car in the garage. It was turned off. I left the garage door open and went inside. After approximately 5 minutes I heard a car horn sounding. I went outside to check and saw flames coming from the passenger side of the car. I got the hose to put the fire out, and my neighbor called 911. The flames grew quickly and were growing. Soon the flames were on both sides of the car. Both the police and fire department arrived. The fire report indicates that the fire started in the engine area of the car. The car is now in the possession of my insurance company. My safety and the safety of others was at risk due to the fire. I was burned on my arm, neck and head. The car was completely burned. My insurance carrier inspected the car. The fire department said the fire started in the engine area. My insurance company conducted a preliminary inspection and determined that the fire started in the engine area. The vehicle been inspected by the manufacturer (Chrysler Jeep by Bosch Automotive Service Solutions), the police, the fire department and a representative from my insurance company. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11636044January 15, 2025
STEERING
On [XXX] at approximately [XXX] I was travelling West on [XXX] , between Hamlin and Kimballton, Iowa. I had been driving with my cruise control set at 60MPH, until I caught up to an 18 wheel livestock semi truck. The semi was travelling near 40MPH due to curves in the road in this area. With no traffic coming from the West and an acceptable stretch of passing zone, I decided to pass the semi. As I entered the Eastbound lane to begin my pass, I pressed the accelerator pedal all the way to the floor and accelerated past the semi. As I was completing the pass, the road began to curve to the left, which naturally caused the Jeep to re-enter the Westbound lane, which is what was expected and is what I wanted to do, as I was well clear of the semi. What startled me, actually scared me to death, is when I attempted to steer to the left in order to remain centered in the Westbound lane. When I attempted to steer, the steering wheel seemed to be locked in the straight forward position. I grabbed the steering wheel with both hands and it took pretty much all I had to force the steering wheel to turn left at all. I had to have come within inches of dropping off the shoulder on the right (North) side of the road, while still in the left curve. The steering remained very "tight" and very hard to move much outside of the centered position. I continued driving as there was very little traffic. Upon reaching the town of Harlan, IA I had planned to stop and access the situation. However, when the vehicle speed slowed to somewhere around 30MPH, the steering system corrected itself and began to function normally. I continued to my destination in Omaha, NE without further issue. To say that this event scared me is an understatement. It could not have happened at a worse time and I believe I was within inches of exiting the roadway due to the inability to control the vehicle. I am certain that if my wife or kids had been driving, a crash would have INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635626January 13, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 45 MPH, the instrument panel went blank. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635773January 13, 2025
ELECTRICAL SYSTEM
The vehicle instrument panel went blank and would not display any information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635771January 13, 2025
STEERING, SUSPENSION
This is a known issue with Jeep Gladiators and Wranglers. It’s called the “Death Wobble”. While driving at highway speed(70mph), I hit a bump which caused the entire vehicle to shake including the steering wheel. Once I braked and got the speed below 60 mph, the shaking ceased. This happened close to ten times on the particular 3 hour drive. I knew this was a possibility to happen since my son also has a Gladiator and it happened to his vehicle. It’s so prevalent there are YouTube videos out there showing it happening. This should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635379January 11, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
Instrument panel failure when driving over any small bumps. Randomly turns off while driving. Complete loss of electrical system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635222January 10, 2025
ELECTRICAL SYSTEM
Jeep Gladiator 7" instrument panel cluster (IPC) screen stopped working. This display shows vital vehicle information such as mileage, fuel level, engine temperature, battery voltage, tire pressure, and other important information. I believe this is a safety issue because of the fact that you have no idea how much fuel you have, which could lead to engine shutting off when fuel is empty. There were no warnings. No lights, buzzers, or any messages in the screen. There is an open recall on Jeep Gladiator and Wrangler models with the 3.5" IPC screen that stopped working (Stellantis recall #30B - issued Sept 5, 2024). My vehicle is a 2020 model with only 20,500 miles, and I am the original owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635224January 10, 2025
ELECTRICAL SYSTEM
The instrument panel cluster of my 2020 Jeep Gladiator went blank a few months ago. Therefore, my odometer, fuel gage and several other notifications were not visible. The recall Campaign Number: 24V652000 for the instrument cluster panel does not include my vin #. I am looking to be refunded for the $$ I already had to spend to fix this and not sure how to go about getting my vehicle included in this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635343January 10, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, several unknown warning lights intermittently illuminated and then darkened. The failure occurred on several occasions. The contact researched and was made aware of NHTSA Campaign Number: 24V652000 (Electrical System) however, the VIN was not included. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument cluster was experiencing internal errors and there was a short circuit. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635268January 10, 2025
STEERING
My 2021 Jeep Gladiator Mojave began experiencing "Death Wobble" in early December, 2024, at highway speeds after hitting a bump in the road. I purchased this vehicle new from the dealer in 2021. I put new tires on the vehicle at 60,000 miles in September, 2024. The wobble is violent and sustained resonant shaking of the front end that continues until the vehicle speed decreases below 30 MPH. I had the front end inspected and the wheels re-balanced and rotated by Big-O, but the problem persists. Big-O indicated that the bushings, stabilizers, tie-rods, ball joints and bearings appeared tight, but the steering damper may need to be replaced. I've attempted numerous times to schedule investigation and repair with the Stoneridge Dodge Chrysler dealer in Pleasanton, CA, but so far have been unsuccessful. The dealer does not appear to take this issue seriously, and said I may need to leave the vehicle with them for a week or two until they could get around to looking at it. I've started researching this issue and discovered that there are pages of complaints on NHTSA and the blogs are full of horror stories regarding this issue. There was a class-action lawsuit settled by FCA but it appears to apply only to the 2020 Gladiator and 2018-2020 Wranglers. Service Bulletin 02-004-21 has some instruction for re-torquing the lower ball joints and Mopar Case Number [XXX] has instruction for replacement of the Steering Damper 68251580AF and outboard attachment bolt 06513445AA. Hopefully, FCA will step up and correct this issue before someone is seriously injured or killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635139January 9, 2025
ELECTRICAL SYSTEM
- Instrument panel display failure - unable to read fuel gauge, speed, and important warnings/information from the vehicle - Have not taken to dealership at this time but shows as active Recall for my make/model/year 2020 Gladiator - Only shows black screen
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634940January 8, 2025
POWER TRAIN
have a leased vehicle from ken garff dodge jeep in west valley utah service dept has offered excuses or flat denied service for the recall concerning the transmission clutch assembly on the manual transmission on the jeep gladiator ------- the 3 year lease ends on 16 march 2025 I get bombarded by emails to get it done but whether I make a appointment in person or over the phone ---- they will not do the work!!!!!I did make a complaint but to no use at all!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634476January 6, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2021 Jeep Gladiator. The contact stated that upon entering the vehicle and turning the ignition, the vehicle displayed signs of electrical power but failed to start as expected. The contact stated that the message "Service transmission - Continue to drive - Do not shift or turn the vehicle off until you reach your desired location as you may not be able to shift again" was displayed and the contact was unable to disengage the Accessory mode. The service transmission warning light was illuminated. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634211January 5, 2025
STEERING
I am writing to express my deep concern regarding a serious safety issue with my 2021 Jeep Gladiator (VIN: [XXX] ). On Sunday, [XXX], while my wife was driving the vehicle on the highway near our home in southeast Boston, she experienced intense and violent shaking that did not subside until she slowed down and pulled over. She was alone at the time, and the event was frightening and could have led to a severe accident. Upon researching the issue, she discovered it is commonly referred to as the "Death Wobble," a phenomenon widely reported online and even acknowledged by Jeep dealers, including Chrysler Dodge Jeep of Columbia. Following the incident, I contacted our local Jeep dealer, Best Jeep in Plymouth, MA, to have the vehicle inspected. Their service team identified the issue and replaced the following parts: •Damper Steering •Bolt Shoulder Square Neck •Nut Hex Flange Lock •Bolt Hex Flange Head •Nut Hex Nut Coned Washer When I inquired with Service Advisor Matthew Preston about warranty coverage, he informed me that the repairs were not covered because the vehicle is outside the warranty period. However, he also mentioned that this problem is common in other Jeeps, further emphasizing its systemic nature. From my research, I learned that Jeep has acknowledged this issue in the past. A proposed settlement in 2022 extended warranty coverage for specific models, including certain Jeep Gladiators, to cover the replacement of front suspension dampers. This settlement highlights the widespread nature of the "Death Wobble" and the manufacturer’s recognition of the problem. Numerous Jeep owners have reported similar issues, and the phenomenon is so concerning that it has been the subject of widespread media. I firmly believe that it should be addressed through a factory recall. A vehicle as recent as our 2021 Jeep Gladiator should not be experiencing such critical safety issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633809January 3, 2025
ENGINE
Oil cooler leaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633864January 3, 2025
EXTERIOR LIGHTING
The third brake light on the Gladiator is a known issue. When it goes out, there is no warning on the dash or error code. The entire light has to be replaced (LED) vs just a bulb. This is a hazard as the third brake light can go out and no one will know until the vehicle is in an accident. Wasn't the third brake light mandatory equipment since 1985?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Gladiator