Jeep Gladiator Complaints

996 consumer complaints on file.

#11618158October 4, 2024
POWER TRAIN
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618080October 4, 2024
EXTERIOR LIGHTING
Vehicle only has 18000 mile, and is garaged. The third brake light has failed. In reviewing this on line, it appears to be a common problem. No reason for just a simple device to fail prematurely due a lack of durability testing that is available. This is a safety issue in a world of bad drivers out there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617855October 3, 2024
ELECTRICAL SYSTEM
The instrument cluster panel is blank. unable to see mileage, gas level, Speed or anything the instrument cluster will tell us. We ran out of gas on the highway because we cannot see the level. We cannot see how fast we are going. I cannot see the mileage. I cannot read any warnings if there are any to tell me what may be wrong with the vehicle. It is a serious safety hazard. It was brought into Planet Jeep in Franklin Ma for a 30B recall and they told me when I got there there was no fix for the problem at this time. nothing appears. there are no warnings because it does not work it is blank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617749October 2, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the instrument panel failed to function as intended. The contact stated that the instrument panel displayed a black screen. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that a diagnostic fee would be assessed and was informed that the vehicle would be kept at the dealer for a minimum of three weeks. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 57,589.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617525October 1, 2024
ELECTRICAL SYSTEM
I had been driving for about an hour returning from a camping trip when my wife and I noticed a burning smell in the cab of the vehicle. About 5 seconds later smoke began filling the interior. I pulled over and got my family out of the vehicle, which includes my wife, two kids and a dog. I went to the front of the vehicle and saw flames on the passenger side inner fender as well as the top of the passenger fender. With the help of a friend who was traveling with us, I was able to extinguish the fire with a fire extinguisher I always carry. I think its safe to say a vehicle fire put my entire families safety at risk. I have contacted my insurance company and filed a claim, however no inspections have been performed yet. There were no warning lamps indicating there was an issue.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11617119September 29, 2024
UNKNOWN OR OTHER
In the early afternoon hours of July 5, 2024, our 2022 jeep gladiator rubicon with only 18,000 miles spontaneously combusted in our driveway after being parked there for just under 24 hours. While working in the yard, my husband noticed thick black smoke coming from the engine. The smoke quickly turned into flames then rapidly intensified as it spread throughout the engine, cabin and then ultimately the entire jeep. The jeep was a total and complete loss with Jeep claiming no responsibility whatsoever. We have over $60,000 in damages to our home, driveway, landscaping and soil (PFAS) from the fire, NOT including the jeep itself. Note *The engine light did go on about a month prior to the fire, which from what we were told by Jeep service dept, was due to multiple misfires. This issue was resolved immediately. After the fire, the jeep was inspected by our insurance company and also by Jeep. Because the fire was so intense and quickly spread, there wasn’t anything left. Jeep never returned our calls and never once tried to make things right! Our safety was at risk for obvious reasons. The Jeep spontaneously started on fire due to no fault of our own. Had we not have been home, or had the Jeep been parked in our garage, facing the garage or the fire started at night while we were sleeping, the outcome would have been quite different. The damage it DID do to our property along with the mental anxiety and stress of trying to pay for repairs is significant enough without actually having our house burn down to the ground. This is unacceptable! Jeep needs to take responsibility!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11616801September 27, 2024
ELECTRICAL SYSTEM
Small driver information screen between tach and speedometer went black, I don't know how much gas, mileage or any vehicle info.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616895September 27, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
The High-Pressure Fuel Pump (HPFP) failed while I was entering a downhill curve on a paved but narrow mountain road with no shoulder. The HPFP had been under an active recall, (Y78 / NHTSA 21V-880) but every time we went in for service our Jeep dealership said a remedy was not yet available. When I asked if it was safe to drive, they said yes, continue to drive the vehicle and that they would call us when a remedy became available. Not very sage advice. The failure happened while we were on vacation in a remote area of New Mexico, four hours away from home. An unrecognizable warning light flashed but did not remain on. The engine remained running, but the HPFP failure caused a complete loss of power to the engine and transmission. Steering became difficult. I gently braked and coasted to a safe spot. Luckily that spot was a forest service road about a quarter of a mile from where the Jeep lost power. We had the vehicle towed to the nearest Jeep Dealership. They confirmed that the HPFP failed. It took 2 months for Fiat Chrysler Automobiles N.V. (FCA), and that dealership to address the HPFP issue. At the end of 2 months, they called and said the vehicle was fixed and ready. While driving home from the dealership a check engine light came on. That was [XXX]. We had the vehicle towed to our local Jeep dealership. Our dealership checked and said that there were still metal shavings in the fuel system. Our dealership and FCA have not found a solution and our Jeep is still inoperable and setting at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616140September 24, 2024
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the contact became aware that the instrument panel became inoperable. The contact stated that the instrument panel appeared blank, no warning light was illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615903September 23, 2024
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument panel went blank. Upon investigation, the contact discovered an email that was received for NHTSA Campaign Number: 24V652000 (Electrical System). The contact called two dealers and was informed that the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was also notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614760September 16, 2024
ELECTRICAL SYSTEM, ENGINE
I was under the hood of my vehicle changing air/oil filters and oil yesterday. I noticed several wires had the insulation melted off. I found the ODI Resume Investigation: PE24024 for underhood vehicle fires regarding Jeep and thought this might be exactly what is being investigated. I took pictures. If this site doesn't allow uploading pictures I can be contacted for them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614230September 12, 2024
ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Gladiator. The contact stated that the instrument cluster was inoperable. The vehicle was taken to the dealer, where it was diagnosed with internal failure of the instrument cluster. The dealer determined that instrument cluster needed to be replaced. The dealer informed the contact the vehicle could not be repaired under NHTSA Campaign Number: 24V652000 (Electrical System); because the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613962September 11, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
My vehicle has about 17,000 miles. Both key fobs are failing to connect with the vehicle. The batteries have been checked by the dealership to determine the fobs are in working order. Without having the fob work, I am unable to unlock my doors or start the engine. Thankfully, learnng my fobs were not connecting occured while in my garage at my home. However, if this occured while away from home, or at night, I would have been stranded with no access to drive the vehicle. My Gladiator will have to be towed to the dealership now to get this resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613951September 11, 2024
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Gladiator. The contact stated that after parking the vehicle and turning the engine off, approximately two hours later the contact discovered smoke and flames coming from the engine compartment of the vehicle. The fire department was called to the scene and extinguished the flames. During the fire, the garage was destroyed and the exterior of the home was partially damaged. A fire report was taken at the scene and the vehicle was later towed away. The fire department and insurance investigator concluded that the fire had originated in the engine compartment of the vehicle. The exact cause of the fire was not determined. The manufacturer was notified of the fire. The local dealer was not contacted. The failure mileage was 1000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11613765September 10, 2024
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
Driving on hwy at 55 miles per hours complete power loss. No engine no electrical. I was able to coast to stop but was not able to activate hazards . I had just had the aux battery for auto start stop replaced by lithia Jeep dealer in corpus Christi
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613178September 7, 2024
ELECTRICAL SYSTEM
Had seen that Chrysler had a recall for electrical for the dash cluster going on/black. It had just went completely black so I was unable to tell if vehicle was in gear, the speed of the vehicle. I went to the dealer and was told it was a known problem and the part was on national back order and would take over a month to receive. I went through Infotainment with the mileage and purchase/replaced on my own. I do still have the OEM part. FCS's # 30B Infotainment order #[XXX] ordered on 8/2/2024 at a cost of $1,148.59. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612570September 4, 2024
ELECTRICAL SYSTEM
The other day I went out to my truck and the battery was dead lights clicking and wipers going. It's the original battery so I assume that I needed a new one bought one put it in find a couple days and then went out in the morning and the battery was dead. Put in another new battery, same thing drove a few days and this morning the battery is dead. So something is draining my battery? I have not done anything to it since it was new no addition. There's a lot of form on the internet with similar issues concerned about what's draining my battery??? Just went out of warranty!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611506August 29, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
This vehicle has a repeating electronic problem involving the warning lights and function of abs, traction control, four-wheel drive system, forward collision warning, and both adaptive and normal cruise control. When the steering wheel is turned slightly right, like when navigating a highway curve, those warnings illuminate and the vehicle disables cruise control. It also has a lack of power due to what seems to be the traction control system activating. Also, the brake system has a shutter in the pedal and has reduced effectiveness for a few moments until the ABS and traction control systems stop function. I have taken the vehicle into a dealer, Larry H Miller CDJR in West Bountiful, Utah when it started to show this problem as I was leaving Portland. They replaced the front left ABS wheel speed sensor. This did not rectify the problem. I then took it to Gene's Chrysler in Fairbanks, Alaska upon my return home. That shop failed to warranty the repair, and charged additional diagnosis fees on top of correcting the Z96 high pressure fuel pump recall. They advised replacing the clock spring in the steering wheel that provides electrical connection to the buttons and is integrated in all of those safety systems. Prior Jeep models have had a consistent problem with the clock spring failing and a recall was issued due to affecting airbag deployment from the steering wheel. I am concerned that this clock spring related issue may lead to reduced braking effectiveness, loss of power at speed to react to traffic, and failure to deploy the airbag in an accident. The dealerships will not warranty this repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610518August 23, 2024
UNKNOWN OR OTHER
The gladiator doors do not seal right. When I take this brand new truck through the car wash, every time I get water spraying through the bottom of the door onto my leg. It is not safe to have water spray getting into a vehicle. I am scared for what happens when I drive it in the rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610516August 23, 2024
SUSPENSION, STEERING
Several times while driving on the interstate highway, my gladiator starts shaking violently! It is just at normal highway speeds. It is not like going too fast or anything. It seems like if it hits some rough spot in the road that it begins shaking and won't stop. If I change lanes, it keeps going with the shaking. Not until I slow way down will it stop shaking. This vehicle has less than 5000 miles on it. It is scary and unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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