Infiniti QX56 Complaints (2010)

26 consumer complaints on file.

#11771971October 18, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I recently purchased this vehicle, and within weeks it began experiencing intermittent and complete failure to start. The most serious incident happened in Phoenix at a Walmart parking lot. The vehicle refused to start at around 10 PM, and I was stranded with my daughter until 1 AM in the middle of a severe storm. The vehicle would not crank, would not click, and gave no warning lights before the failure. We were stuck inside the vehicle with no ability to move it to safety. This created a dangerous situation because we were exposed to lightning, heavy rain, and unsafe conditions in a dark parking lot late at night. If the vehicle had failed in traffic or on the highway, it could have caused an accident or left us trapped in a hazardous location. The failure is unpredictable and has happened multiple times, making the vehicle unreliable and unsafe to operate. The symptoms match known electrical defects documented in Infiniti/Nissan Technical Service Bulletins, including IPDM failure, BCM communication faults, ECM relay malfunction, starter relay issues, and CAN communication errors. These failures can disable the vehicle without warning and prevent it from starting for extended periods. I am requesting an investigation into electrical system defects for this model year and VIN because this issue poses a serious safety risk to me, my child, and other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726143March 22, 2026
UNKNOWN OR OTHER, WHEELS
Hello, I am the owner of the vehicle is a 2010 Infiniti QX56. Please look into any recalls provide placement or vehicle as well. I no longer have it as a vehicle was stolen. I need I need either a reimbursement or the vehicle, but it does have recalls, and the reason why the vehicle was stolen or taken from the truckstop was because of the tire the wheels something had to do with that the reason why I have no dangerous recall on vehicle. Email me at [XXX] Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562306December 28, 2023
AIR BAGS
The passenger airbag restraint system has failed. Specifically, the passenger seat airbag sensor has failed, meaning there is no current airbag functionality for the passenger in my 2010 Infiniti QX56. There was a voluntary safety recall for (R1606) for Infiniti QX56's with years 2014-2016 for the same fault. Obviously, this is a tremendous life and safety risk and should be resolved by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454712March 1, 2022
AIR BAGS, ELECTRICAL SYSTEM, STEERING
My airbag light came on and is flashing, I also have no horn
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366911October 28, 2020
SEAT BELTS, STEERING, WHEELS
EVERYTHING RECALLED IS WRONG WITH MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241740August 5, 2019
AIR BAGS, SEAT BELTS
MY AIRBAG LIGHT AND SEATBELT LIGHTS AREON AND THERE WAS NO ACCIDENT PRIOR TO THIS COMING ON. DEALER STATED I WOULD HAVE TO PAY TO GET IT REPAIRED BECAUSE THERE IS NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220503June 16, 2019
AIR BAGS
MY AIRBAGS LIGHT ARE ONE 2 WEEKS NOW FOR NO REASON. MY CAR IS PARK IN MY GARAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189670March 18, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT MOISTURE ENTERED THE HEADLIGHTS, CAUSING THEM TO FAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024662September 20, 2017
SEATS
INFINITI HAS NO SPECS ON WHO CAN SAFELY SIT IN THE CENTER SEAT OF THE THIRD ROW OF MY SUV. THERE IS PLENTY OF ROOM FOR A THIRD PERSON TO SIT IN THAT SPACE -- AND THERE IS A CENTER SEATBELT STANDARD ON THIS VEHICLE... HOWEVER, THERE IS NO HEADREST. I'M HOPING YOU HAVE INFO ON HEIGHT AND WEIGHT REQUIREMENTS FOR WHO CAN SAFELY SIT IN THAT SEAT WITHOUT RISK OF WHIPLASH OR OTHER NECK INJURY IN CASE OF SUDDEN STOPS. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925893November 14, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE DYNAMIC CONTROL OFF SLIP ON WARNING INDICATOR ILLUMINATED AND STAYED ON UNTIL THE VEHICLE STOPPED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOUR TIMES PRIOR TO THE VEHICLE BEING TAKEN TO THE DEALER FOR A DIAGNOSIS. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES AND THEY ADJUSTED THE BRAKES BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888052July 24, 2016
STRUCTURE:BODY
I WAS DRIVING STRAIGHT DOWN WATER ST, UPPER MARLBORO, MD ON MY WAY TO WORK AND THE REAR OVERHEAD CONSOLE (CONSOLE ASSY-ROOF) JUST FELL ON MY SHOULDER AND BACK SEATS. I'VE ATTACHED IMAGES SHOWING THE UNIT BREAKING APART FROM THE SCREWS AND AFTER RESEARCH I SEE THAT THIS HAS BEEN AN ONGOING ISSUE WITH INFINITI AND NISSAN VEHICLES ALIKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885973July 19, 2016
STRUCTURE:BODY
THE REAR OVERHEAD CONSOLE FELL WHILE DRIVING. APPARENTLY IT WAS DUE TO THE HEAT ON THE ROOF THAT MELTED THE 6 CLIPS INSIDE THAT HOLDS IT TO THE CEILING, I'M CONFIDENT THIS HAS TO BE A MANUFACTURER DEFECT AND NEEDS BE CORRECTED BEFORE SOMEONE DIES. IF MY TWO SMALL CHILDREN WERE IN THE VEHICLE IT COULD HAVE EASILY KILLED ONE IF NOT BOTH. FLIMSY PLASTIC BRACKETS THAT CAN EASILY MELT, SHOULD NOT BE USED IN A VEHICLE LIKE THIS. CURRENTLY, THE ONLY THING HOLDING IT UP IS THE MAIN POWER CABLE. THIS SHOULD BE A RECALL SINCE THERE ARE THOUSANDS OF INFINITY AND NISSAN ARMADA'S WITH THE SAME EXACT ISSUE. AND TO THINK THEY WANT $90K FOR THE NEW QX WITH CHEAP CRAP UNDER THE HEADLINER. REALLY?!?! WHEN I CONTACTED INFINITY USA, THEY ACTED SURPRISED AND SAID THEY HAVE NEVER HEARD OF SUCH A THING, AT LEAST THAT IS WHAT CONSUMER AFFAIRS READ OFF THEIR SCRIPT TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852462March 30, 2016
STRUCTURE
TL* THE CONTACT OWNS A 2010 INFINITI QX56. WHILE DRIVING 55 MPH, THE CONTACT NOTICED A KNOCKING NOISE COMING FROM THE PASSENGER SIDE DASHBOARD. THE CONTACT STATED THAT THE NOISE OCCURRED RANDOMLY WHILE DRIVING AND WHILE PARKED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822848January 28, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDSHIELD ENTIRELY CAUSING THE CONTACT TO NOT BE ABLE TO VIEW OUT THE VEHICLE. THE CONTACT MENTIONED THAT THE WINDOW WAS 60% DEFROSTED AFTER USING THE DEFROSTER AND A SCRAPPER. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706120April 16, 2015
STEERING
TL* THE CONTACT OWNS A 2010 INFINTI QX56. WHEN DRIVING VARIOUS SPEEDS OVER ROUGH ROADS OR POTHOLES, THE VEHICLE VEERED TO THE LEFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,006.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692911March 9, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATING/A/C ACTUATORS MAKES AN ANNOYING CLICKING NOISE. IT APPEARS TO BE STUCK...AND TRYING TO CLOSE/ OPEN. THIS APPEARS TO BE AN ON GOING PROBLEM WITH NISSAN/INFINITY TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10666974December 17, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE AND THE AIR BAGS DEPLOYED. AS A RESULT, THE CONTACT SUSTAINED CUTS BY GLASS FRAGMENTS FROM THE AIR BAG. A POLICE REPORT WAS FILED AND THE CONTACT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10654176November 11, 2014
AIR BAGS
THE AIR BAG INDICATOR ILLUMINATED ON THE DASHBOARD CONTROL PANEL. UPON INSPECTION AT AN INFINITY DEALERSHIP I WAS TOLD THE CABLE FOR THE AIR BAG NEEDED TO BE REPLACED. THE COST WOULD BE ABOUT $600. THE VEHICLE ONLY HAS APPROXIMATELY 54,000 MILES AND I DO NOT THINK THERE SHOULD BE A MALFUNCTION OF THE AIR BAG. I WAS TOLD THE AIR BAG MAY OR MAY NOT DEPLOY IF IN A WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653767November 10, 2014
SUSPENSION
I HAVE BEEN THE OWNER OF THIS VEHICLE SINCE JUNE OF 2014 AND PURCHASED IT WITH 53K MILES. THE UNDERBODY HAS SUBSTANTIAL RUST FOR THE AGE OF THE VEHICLE. THIS RUST HAS SEIZED THE ALIGNMENT BOLTS IN THE REAR OF THE VEHICLE AND IT CANNOT BE PROPERLY ALIGNED WITHOUT MAJOR REPAIRS(IN EXCESS OF $1500). A VEHICLE OF THIS AGE SHOULD NOT HAVE CORROSION TO THE EXTENT THAT A REAR END ALIGNMENT IS NOT POSSIBLE. I HAVE TWO OTHER VEHICLES SUBSTANTIALLY OLDER WITH LESS UNDERBODY CORROSION. I BELIEVE THE COATING/PARTS USED ARE DEFECTIVE AND WHEN I CONTACTED INFINITI THEY REFUSED TO COMPENSATE OR MAKE THE REPAIRS. THIS IS TROUBLESOME AS THE ALIGNMENT CAN AFFECT THE STABILITY OF THE VEHICLE AND COULD RESULT IN A ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563945February 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ICC SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Infiniti QX56