Infiniti M35 Complaints

465 consumer complaints on file.

#10247283October 30, 2008
STEERING, TIRES, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MY CAR, A 2008 INFINITI M35X, EXHIBITED EXTREME TRAMLINING (POOR ROAD TRACKING) ON INITIAL DRIVE. THE CAR WOULD WANDER ALL OVER A LANE WHEN RIDING ON A RESURFACED TAR LINE OR SIMILAR. IT WAS MORE SEVERE AT HIGHER SPEEDS. COMPLAINT TO THE DEALER RESULTED IN AN IMMEDIATE TIRE REPLACEMENT, FROM GOODYEAR EAGLE RS-A TO MICHELIN PRIMACY MXV4 WHICH RESULTED IN SOMEWHAT BETTER ROAD RESPONSE, BUT STILL QUITE SEVERE AND NOTICEABLE EVEN AT LOW SPEEDS. THIS IS NOT ACCEPTABLE PERFORMANCE FROM ANY CAR, LET ALONE ONE THAT COSTS MORE THAN $50,000. CHECKING VARIOUS FORUMS, I SEE THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS VERY PROBLEM. MANY CLAIM THAT CHANGING OUT THE STEERING RACK SOLVES THE PROBLEM. IT'S CLEARLY DANGEROUS AS IT STANDS AND NISSAN/INFINITI SHOULD ISSUE A RECALL TO CORRECT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246745October 26, 2008
STEERING
THE CAR STEERING IS UNSTABLE AND CAN'T GO STRAIGHT ON THE UNEVEN PAVEMENT. IT GOES TO RIGHT OR LEFT BY ITSELF. THE ALIGNMENT DOESN'T FIX THE PROBLEM. THE NEW SET OF TIRE DOESN'T FIX THE PROBLEM. TOTALLY, THE DRIVING FEELING IS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245407October 14, 2008
STEERING
ON MILDLY RUTTED HIGHWAY SURFACES, SUCH AS I-5 AND I405, VEHICLE JERKS TO THE LEFT AND RIGHT, REQUIRING AGGRESSIVE STEERING WHEEL MANAGEMENT TO KEEP THE CAR IN THE PROPER LANE OF TRAVEL. ON HEAVILY WORN SURFACES, LIKE I-90 IN SPOKANE, THE CAR WILL JERK HARD ENOUGH TO THE LEFT AND RIGHT TO SWERVE INTO THE NEXT LANE ON EITHER SIDE. DEALER SAYS THIS IS A COMMON COMPLAINT ON M35X (ALL WHEEL DRIVE) ONLY. WAS ADVISED BY INFINITI DEALER TO INCREASE TIRE AIR PRESSURE TO 37PSI FRONT AND 33PSI REAR. THIS HELPED BUT NOT SUBSTATIONALLY THIS IS A DANGEROUS VEHICLE! NO ACCIDENT, YET! THERE NEEDS TO BE A DESIGN CHANGE BEFORE I GET KILLED OF KILL SOMEONE ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230984June 13, 2008
ENGINE AND ENGINE COOLING
TOOK CAR TO INFINITI OF SANTA MONICA, CA FOR ROUTINE 30,000 MILE SERVICE. THEY RETURNED CAR TO ME WITH A TICKING/ KNOCKING NOISE COMING FROM ENGINE. THEY TOLD ME IT WAS FROM THE FUEL INJECTOR CLEANER THEY ADDED TO MY CAR. TOOK CAR BACK TO THEM 3 TIMES IN ONE DAY AND FINALLY REFUSED TO LEAVE UNTIL THEY REPAIRED IT. THEY SAY I NEED A NEW ENGINE DUE TO A MANUFACTURE DEFECT. I NEVER HEARD THE KNOCK IN 30,000 MILES, I NEVER HEARD THE KNOCK UNTIL I DROVE OUT OF INFINITI OF SANTA MONICA, CA. CAR ONLY HAS 30,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228925May 26, 2008
STEERING
THE AUTOMOBILE TRAMLINES CONSISTENTLY AND, UNDER SOME CONDITIONS, THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225133April 18, 2008
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
2006 INFINITI M35X LEFT REAR TIRE WENT FLAT. CONSUMER STATES THAT THE TIRE PRESSURE WARNING LIGHT ILLUMINATED BUT INSTEAD OF THE TIRE BEING LOW IT WAS FLAT. VEHICLE WOULD NOT ALLOW HIM TO EXCEED 30 MPH WITH A SPARE TIRE ON. *KB THE CONSUMER STATED THE VEHICLE WAS UNDRIVABLE WITH THE SPARE TIRE AND REQUESTED THAT A FULL SIZE SPARE TIRE WITH A RIM BE INSTALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221928March 21, 2008
TIRES
I PURCHASED A NEW INFINITI 2007 M35X DECEMBER OF 2006 THE CAR CAME EQUIPPED WITH GOOD YEAR RSA TIRES 245-45-18 AFTER 15,000 THE TIRES ARE TOTALLY WORN TO THE WEAR BARS FRONT AND REAR THESE TIRES HAVE BEEN ROTATE AT 6,500 MILES AND 13,000 MILES. THE CAR IS UNSAFE TO DRIVE ON THE HIGHWAY IT FOLLOWS THE GROVES IN THE ROAD, ALSO IN RAIN IT IS HORRIBLE AND UNSAFE. TIRE PRESSER IS AT 33 LBS ON ALL TIRES AND ALL TIRES ARE EVENLY WORN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220198March 5, 2008
STEERING
STEERING MECHANISM IS DEFECTIVE. STEERING WHEEL TRAMLNES AND WANDERS. UNSAFE LANE CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217860February 12, 2008
STEERING
THE STEERING WHEEL "TRAMLINES" AND TURNS UNCONTROLLABLY. AT LOW SPEEDS , AND BEFORE THE CAR COMES TO A FULL STOP, THE STEERING WHEEL MAY COME TO REST AT A 30 DEGREE ANGLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216326January 28, 2008
STEERING:RACK AND PINION:RACK
STEERING DIFFICULT TO CONTROL. DEALER INSTALLED NEW STEERING RACK.. SEEMS TO HAVE CURED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207873November 4, 2007
EXTERIOR LIGHTING
HEADLIGHTS DON'T ILLUMINATE THE ROAD PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200102August 20, 2007
AIR BAGS, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 INFINITI M35. WHEN THE CONTACT PUSHED THE ON/OFF BUTTON UNDER THE STEERING WHEEL TO TURN OFF THE VEHICLE, IT WENT IN REVERSE AT APPROXIMATELY 10 MPH. THE CONTACT SUSTAINED MINOR KNEE INJURIES. THE VEHICLE STOPPED ONCE IT HIT A PILLAR. THE CURRENT AND FAILURE MILEAGES WERE 3,196. UPDATED 03-07-08 *BF THE CONSUMER ALSO STATED THE AIRBAGS DIDN'T DEPLOY. THE CONSUMER STATED THE ENGINE WAS STILL RUNNING AFTER THE CRASH, THE VEHICLE WAS IN NEUTRAL AT THE BOTTOM OF THE HILL. THE INCIDENT WAS REPORTED TO THE POLICE, BUT NO ONE CAME OUT, SINCE IT WAS ON PRIVATE PROPERTY. THE CONSUMER STATED AFTER HIS WIFE PARKED THE VEHICLE, SHE NOTICED THE RADIO WAS STILL ON, SO SHE ASSUMED THE IGNITION WAS ON AS WELL. SHE OPENED THE DOOR, AND REACHED FOR THE IGNITION BUTTON WHILE STILL STANDING ON THE GROUND OUTSIDE OF THE VEHICLE HOPING TO TURN OFF THE IGNITION. THE ENGINE STARTED, EVEN THOUGHT THE CONSUMERS FOOT WAS NOT ON THE BRAKE. THE CONSUMER ALSO STATED THE BATTERY WAS DEFECTIVE AND HAD TO BE REPLACED 3 WEEKS AFTER THE VEHICLE WAS PURCHASED. UPDATED 06/25/08
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10188055April 16, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL*THE CONTACT OWNS A 2007 INFINITI M35. WHILE DRIVING 35 MPH THROUGH A SNOW STORM THE REAR DEFROSTER FAILED TO OPERATE PROPERLY. THE CONTACT HAD TO KEEP PULLING OFF THE ROAD TO CLEAR THE REAR WINDOW. THE VEHICLE WAS TAKEN TO A DEALER , WHO STATED THAT THE DEFROSTER WAS WORKING PROPERLY. THE CURRENT MILEAGE WAS 4,200, AND FAILURE MILEAGE WAS 3,800. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184806March 7, 2007
SERVICE BRAKES, HYDRAULIC
2006 INFINITI M35 WITH BRAKE PROBLEMS**CC THE CONSUMER STATED WHILE DRIVING ON A FLAT RUN WAY, WHEN THE BRAKES WERE APPLIED, THE VEHICLE PULLED TO THE LEFT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172848November 7, 2006
VEHICLE SPEED CONTROL
I WAS BACKING INTO MY DRIVEWAY, WHEN I STEPPED ON THE BRAKE THE CAR ACCELERATED AND DID NOT STOP UNTIL IT HIT A CONCRETE WALL IN MY BACKYARD, KNOCKING IT DOWN. I CONTACTED INFINITI CONSUMER AFFAIRS. I WAS ADVISED NOT TO MOVE THE CAR, A DEALER TECHNICIAN WOULD BE SENT TO LOOK AT THE CAR. FINALLY, ALMOST TWO MONTHS LATER, ON 11/1 I HAD THE CAR TOWED TO A DEALERSHIP AND THE TECHNICIAN LOOKED AT IT ON 11/2. ALL HE DID WAS DRIVE THE CAR, HE DID NOT DO ANY DIAGNOSTIC TESTING. I AM STILL WAITING FOR THE RESULTS. I AM VERY DISAPPOINTED WITH INIFINITI'S CUSTOMER SERVICE, IT STINKS. MY INSURANCE CO., STATE FARM, WHICH I THOUGHT I COULD DEPEND ON TO GET THINGS DONE, SUCH AS DEMANDING MORE DETAILED TESTING, ETC., DID NOTHING. NO ONE SEEMS CONCERNED WITH THE FACT THAT SOMEONE COULD BE SERIOUSLY INJURED OR KILLED AS A RESULT OF THIS PROBLEM. I AM TERRIFIED OF HAVING TO DRIVE THAT CAR AGAIN. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10168122September 13, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THE IGNITION WAS DESIGNED WITH A KEYLESS PUSH BUTTON STARTER AND UPON EXITING THE VEHICLE THERE WAS NO ALARM TO REMIND THE OCCUPANTS TO DEPRESS THE BUTTON TO TURN OFF THE ENGINE. THE DEALER AND MANUFACTURER WERE ALERTED. UPDATED 10/25/2006 - THE CONSUMER HAS INADVERTENTLY LOCK THE VEHICLE AND LEFT IT RUNNING TWICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161464July 5, 2006
SUSPENSION
WHEN DRIVING OVER A SECTION OF RUTTED ROAD THE CAR MOVES UNPREDICTABLY AND STRONGLY TO BOTH LEFT AND RIGHT REQUIRING CONSTANT STEERING ADJUSTMENTS TO KEEP IT STRAIGHT. THIS CAUSES A HAZARD IN HEAVY TRAFFIC. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159432May 22, 2006
SUSPENSION
2006 M35 SPORT PULLED TO THE RIGHT WHEN BRAKING OR HITTING A BUMP. *TS WHEN THIS OCCURRED THE CONSUMER LOST SOME CONTROL OF THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156993May 8, 2006
ELECTRICAL SYSTEM:WIRING, VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE VEHICLE LOST POWER AND STALLED AT HIGHWAY SPEEDS OF 55 MPH WITHOUT WARNING ON TWO OCCASIONS. AFTER BOTH INCIDENTS THE VEHICLE WAS DRIVEN AWAY FROM THE SIGHT SLOWLY AND TAKEN TO A SERVICE DEALER. AFTER THE FIRST INCIDENT THE DEALERSHIP REPLACED THE THROTTLE BODY. WHEN THE VEHICLE WAS RETURNED TO THE DEALER AFTER THE SECOND OCCURRENCE, THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM. THE DEALER REPLACED THE WIRING HARNESS. UPDATED 06/16/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151000February 23, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE APPLYING THE BRAKES THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE SUDDEN ACCELERATION CAUSED THE VEHICLE TO CRASH INTO A CONCRETE WALL, CAUSING A MINOR KNEE INJURY. THE VEHICLE WAS TOWED TO THE DEALERSHIP AS A PRECAUTION. UPON INSPECTION THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE PROBLEM OCCURRED ON MULTIPLE OCCASIONS AND WAS INSPECTED EACH TIME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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