Infiniti M35 Complaints

465 consumer complaints on file.

#10374008January 3, 2011
STEERING
2006 INFINITI M35 STEERING ISSUE. I REPLACED THE TIRES HAD A ALIGNMENT AND THE CAR STILL HAS A TREMBLING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371258December 20, 2010
STEERING
EXPERIENCED TRAMLINING IN MY INFINITI M35. VERY WEIRD AND FEEL VERY UNSAFE WHILE DRIVING. HAVE TO CONTINUOUSLY MAKE SURE THAT THE CAR IS DRIVING STRAIGHT. VERY VERY AWFUL SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370403December 13, 2010
STEERING
I HAVE A 2006 INFINITI M35X THAT PULLS TO THE RIGHT/LEFT ALL THE TIME I HAVE CHANGED MY TIRES TWICE BUT THAT DID NOT SOLVE THE PROBLEM. I HAVE FOUND OUT FROM OTHER OWNERS THAT IT IS THE STEERING THAT IS CAUSING THIS PROBLEM RACK AND PINOIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366521November 17, 2010
STEERING
2007 INFINITI M35X ABRUPTLY PULLS LEFT AND RIGHT OVER SMALL AND LARGE BUMPS ON THE ROAD. IT APPEARS THAT THE STEERING RACK IS DEFECTIVE. BECAUSE OF THIS, THERE WAS A LOT OF GOING IN AND OUT OF MY LANE NUMEROUS TIMES; WHICH ALMOST CAUSED LIKE 3 ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366467November 16, 2010
SUSPENSION
2009 INFINITI M35X (WITH LESS THAN 15,000 MILES) WILL MAKE A "HARD TURN" ON SLIGHTLY UNEVEN ROADS AND CAUSE THE VEHICLE TO GO QUICKLY TO THE LEFT OR RIGHT.. SEVERE HAZARD AND FROM WHAT I REVIEWED THERE ARE SEVERAL COMPLAINTS ALREADY ABOUT THE ISSUE. THIS IS AN ACCIDENT WAITING TO HAPPEN THAT WILL ULTIMATELY BE BLAMED ON THE GOVERNMENT FOR HAVING UNEVEN ROADS BECAUSE THE M35X WILL GO WITH THE ROAD, VERY UNPREDICTABLY AND HAPPENS ALL THE TIME. IT IS ALSO SOMEWHAT DIFFICULT TO RECOVER TO A NORMAL STEERING AFTER YOUR CAR IS BEING TAKEN OVER BY THE ROAD... THIS HAPPENS EXTREMELY FAST AND IS AN ACCIDENT WAITING TO HAPPEN WITH SERIOUS INJURIES. RESEARCH SHOWS THAT THIS IS VERY COMMON TO ALL THE INFINITI M35X PRIOR TO 2009. THE DEALER SAYS THAT THE TRACKING PROBLEM HAS BEEN KNOWN AND THAT THEY CANNOT DO ANYTHING ABOUT IT. FOR THE SAKE OF SAFETY I URGE THE NHTSA TO INVESTIGATE AND TAKE APPROPRIATE STEPS. I SERIOUSLY SUGGEST THAT THIS ISSUE BE ADDRESSED BEFORE IT BECOMES BIGGER THAN WHAT IT IS. ANY INTERNET FORUM ON THIS TOPIC WILL LET YOU KNOW HOW BIG AND WIDESPREAD THIS PROBLEM IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363888November 3, 2010
ENGINE AND ENGINE COOLING:ENGINE
IN SEPTEMBER/OCTOBER OF 2010 MY 2009 INFINITI M35X UNEXPECTEDLY AND WITHOUT WARNING STALLED WHILE THE CAR WAS MOVING. THIS OCCURRED 3 TIMES, TWICE WITHIN A WEEK BEFORE THE CAR WAS SERVICED TO CORRECT THE PROBLEM CITED UNDER NHTSA ITEM #10032906, SERVICE BULLETIN # ITB-10-014 AND ONCE AFTER THE VEHICLE WAS SUPPOSEDLY FIXED. IN ALL THREE STALLS THE CAR WAS MOVING AT SLOW SPEED (<10MPH) AND LOW RPM. TWO OF THE STALLS OCCURED WHILE MAKING TURNS, ONE IN THE FACE OF ONCOMING TRAFFIC AND ONE IN A PARKING LOT. IN NONE OF THE THREE STALLS WAS THERE ANY DAMAGE OR INJURY. I WAS EXTREMELY LUCKY IN THAT REGARD. THE INFINITI DEALER WHERE I BOUGHT THE CAR SERVICED IT AND INFORMED ME OF THE PREVIOUSLY KNOWN AND PUBLISHED TECHNICAL SERVICE BULLETIN. THEY EXPLAINED THAT THE "FIX" WAS A FAIRLY SIMPLE REPROGRAMMING OF THE ECM. NOTWITHSTANDING THAT, THE VEHICLE STALLED AGAIN WITHIN TWO WEEKS AFTER THE FIX. I RETURNED IT BUT THE DEALER COULD NOT REPLICATE THE PROBEM. IN THE MEANTIME I CONTACTED INFINITI NATIONAL CONSUMER AFFAIRS WHO TOLD ME THAT SINCE THE DEALER COULD NOT REPLICATE THE PROBELM, THERE WAS NOTHING MORE THAT INFINITI WOULD/COULD DO. MY PROBLEM WITH THIS EXPERIENCE IS THREEFOLD: 1) INFINITI KNEW THERE WAS A DEFECT WITH MY VEHICLE THAT COULD CAUSE IT TO STALL WITHOUT WARNING AND THEY DIDN'T NOTIFY ME TO BRING IT IN TO MAKE THE "SIMPLE FIX" BEFORE IT STALLED. 2) THE VEHICLE STALLED AGAIN AFTER THE "FIX" WAS MADE AND 3) I HAVE NO IDEA WHETHER IT IS GOING TO STALL AGAIN. NEITHER DOES INFINITI. THEY KNEW THERE WAS A POTENTIAL PROBLEM BUT TOOK NO PROACTIVE STEPS TO MINIMIZE THE POTENTAL FOR DAMAGE/INJURY. I TOLD THEM I WAS NOT COMFORTABLE BEING IN THIS SITUATION AND ASKED THEM TO REPURCHASE THE CAR. THEY REFUSED. I BELIEVE, BASED UPON MY FIRST HAND EXPERIENCE, THAT THIS IS A SAFETY ISSUE. IT MAY NOT BE ON THE SCALE OF TOYOTA'S SUDDEN ACCELERATION PROBLEM. BUT IT'S NOT SOMETHING THAT A RESPONSIBLE COMPANY SUFFERS ITS CUSTOMERS TO EXPERIENCE WHILE HIDING BEHIND A TSB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362487October 26, 2010
STEERING
A VARIOUS TIMES AND UNDER VARYING CONDITIONS MY VEHICLE WILL DART TO ONE SIDE OR THE OTHER. QUICK STEERING CORRECTION HAS BEEN REQUIRED TO KEEP THE VEHICLE FROM DEPARTING THE LANE OF TRAFFIC. THIS WILL HAPPEN WITHOUT WARNING AND HAS ON NUMEROUS OCCASIONS NEARLY LEAD TO A COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362501October 26, 2010
STEERING, UNKNOWN OR OTHER, EQUIPMENT
I PURCHASED MY VEHICLE IN OCTOBER 2009 CERTIFIED PRE-OWNED FROM INFINITI SOUTHWEST IN HOUSTON, TX WITH 13K ON IT ALREADY. THIS PAST YEAR I CANT TAKE IT ANYMORE. THE PROBLEM IS GETTING WORSE AND WORSE SINCE THE VERY BEGINNING WHEN I PURCHASED THE VEHICLE. ANY GROOVE ON THE ROAD OR MINOR INDENTATION CAUSES MY STEERING WHEEL TO LOSE CONTROL. EVEN WHEN I SWITCH LANES, JUST DRIVING OVER THE LITTLE BUMP REFLECTOR CAUSE ME TRAMLING. IT LITERALLY LOOKS LIKE THERE IS A DRUNK DRIVER ON THE ROAD WHEN PEOPLE SEE ME DRIVING. IT OCCURS ANY TIME I DRIVE IT. I'VE GOTTEN NEW TIRES (WHICH THEY ALWAYS TRY TO BLAME FIRST), ALMOST 3 ALIGNMENTS, AND WARRANTY CHECKS AND THEY SAY THEY CANT FIND THE PROBLEM AND BLAME IT ON THE ROAD. WHY ARE THERE PEOPLE ON EVERY ONLINE INFINITI M FORUM COMPLAINING TO EACH OTHER ABOUT THEIR VEHICLE AND THIS PROBLEM. THERE IS SOMETHING WRONG (DEFECTIVE STEERING RACK) AND SOMETHING NEEDS TO GET DONE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361856October 23, 2010
STEERING
2006 INFINITI M35X IS VERY DIFFICULT TO KEEP IN LANE AT HIGHWAY SPEEDS. CAR WANTS TO PULL LEFT OR RIGHT AND REQUIRES HEAVY STEERING EFFORT TO CORRECT AND MAINTAIN POSITION IN LANE. SO SEVERE THAT HANDS ARE SORE AFTER SEVERAL HOURS OF DRIVING. THIS HAS BEEN AN ON-GOING PROBLEM. TIRES HAVE BEEN REPLACED AND FOUR WHEEL ALIGNMENT CHECKED. NEITHER HAD ANY IMPACT ON ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361919October 23, 2010
STEERING
CAR DRIVES FINE UNTIL THERE IS ANY KIND OF SMALL BUMPS, INDENTATIONS, POTHOLES, ETC ON THE ROAD. ONCE IT HITS AN AREA THAT IS NOT 100% FLAT THE STEERING GOES CRAZY. EVEN WHEN CHANGING LANES AND YOU DRIVE OVER ONE OF THE REFLECTORS ON THE ROAD TO MARK TRAFFIC LANES THE CAR WILL MOVE SEVERELY ONE DIRECTION AND FORCE YOU TO MAKE A HARD AND FAST CORRECTION TO AVOID HITTING SOMETHING OR SOMEONE. I HAVE ALMOST HIT CURBS, CENTER DIVIDERS, OTHER CARS, AND CONCRETE CONSTRUCTION WALLS ON MULTIPLE OCCASIONS. WHILE THIS PROBLEM HAPPENS IN A SIGNIFICANT WAY AT HIGHER SPEEDS, IT HAPPENS EVEN MORE SO AT LOWER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361798October 22, 2010
STEERING
2006 INFINITI M35X. STEERING PULLS LEFT AND/OR RIGHT FOR NO APPARENT REASON ON GOOD ROADS AND BAD. DEALER SAYS, 'IT'S NOT A PROBLEM.' NEW TIRES. NO DIFFERENCE. NEW ALIGNMENT. NO DIFFERENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361810October 22, 2010
TIRES, EQUIPMENT:MECHANICAL, SUSPENSION:FRONT
2008 M35 BASE FRONT END ALIGNMENT. WHEN DRIVING ON UNEVEN ROADS THE FRONT END OF THE CAR JUMPS, RATTLES AND SLIPS. IT HAPPENS CONSTANTLY AND CONSISTENTLY ON UNEVEN OR FREEWAYS WITH THE GROOVES (CALIFORNIA) AT 55 PLUS MILES PER HOUR. THE STEERING IS SO HARSH THAT THE CAR HAS TO SLOW DOWN OR MOVE TO MORE EVEN ROAD. THE ROAD DOES NOT HAVE TO BE THAT UNEVEN FOR THE PROBLEM TO OCCUR. NEW TIRES AND FRONT END ALIGNMENT ONLY PARTIALLY FIX THE PROBLEM. BUT THE ISSUE IS STILL EVIDENT. ON RAINY DAYS THE PROBLEM IS WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361833October 22, 2010
STEERING
I HAVE AN '06 INFINITI M35X. THE STEERING BUCKED AND ROLLED AND GENERALLY MOVED ERRATICALLY ALONG THE HIGHWAY. IT WAS PRETTY REGULAR. THE TIRES WERE REPLACED-REDUCED THE ACTION-BUT NOT COMPLETELY. THERE IS SOMETHING WRONG W/THE STEERING OF THIS MACHINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360734October 16, 2010
STEERING
I OWN A 2006 INFINITI M35 SPORT WITH 43,000 MILES THAT IS EXHIBITING ERRATIC AND VERY ALARMING STEERING CHARACTERISTICS. AT HIGHWAY SPEEDS, BRAKING TO A STOP, OR RIDING OVER UNEVEN ROADS THE STEERING WILL PULL VERY HARD TO THE LEFT OR RIGHT (INCONSISTENTLY) TO THE POINT WHERE I MUST ACTIVELY AND CONSTANTLY WORK TO KEEP IT CENTERED (TIRE PRESSURE IS AT SPEC AND ~2/3 TREAD DEPTH LEFT). I HAVE HEARD THAT THIS IS CALLED "TRAMLINING". PLEASE HELP LOOK INTO THIS BEFORE A SERIOUS ACCIDENT TAKES SOMEONE'S LIFE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359732October 6, 2010
TIRES
2010 INFINITI M35X. CONSUMER WRITES REGARDING DEFECTIVE TIRES *TGW THE CONSUMER STATED HE DISCOVERED A LEAK IN THE SIDEWALL ON ONE OF THE FRONT TIRES. THE DEFECT CONSISTED OF A BREAK ABOUT 3/4 OF AN INCH LONG. THE TIRE WOULD NOT HOLD AIR AND COULD NOT BE REPAIRED. THERE WAS NO NAIL OR OTHER OBJECT IN THE TIRE. THE CONSUMER THEN WENT TO THE DEALER TO COMPLAIN ABOUT THE DEFECTIVE TIRES. THE DEALER THEN INFORMED THE CONSUMER THE REAR TIRES HAD LOW TREAD LIFE AND THEY NEEDED TO BE REPLACED. THE CONSUMER ALSO SUSPECTED THE REAR TIRES WERE DEFECTIVE AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358072September 28, 2010
STEERING, SUSPENSION, SUSPENSION:FRONT
I HAVE A 2006 INFINITI M35 ALL WHEEL DRIVE WITH 49,000 MILES. THE VEHICLE WILL RANDOMLY WANDER AND PULL FROM LEFT TO RIGHT AT FREEWAY SPEEDS. DURING CASUAL DRIVING, THE VEHICLE WILL SOMETIMES PULL SO ABRUPTLY THAT IT CAUSES ME TO LEAVE THE LANE. I FEAR THAT ONE DAY THIS COULD LEAD TO AN ACCIDENT. THE PULLING OCCURS ON A DAILY BASIS. I HAVE NEW TIRES, NEW BRAKES, AND THE VEHICLE IS IN PROPER ORDER. AS AN ASE CERTIFIED MASTER MECHANIC, I FEEL I AM QUALIFIED TO SAY THAT THIS CONDITION IS DANGEROUS, AND INFINITI SHOULD OFFER SOME SORT OF RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346337July 30, 2010
LATCHES/LOCKS/LINKAGES
MY 2006 INFINTII M35 FRONT DRIVERS SIDE DOOR IS LOCKED SHUT, CANT GET IT OPEN. INFINITI SAYS ITS AN ACTUATOR AND IT'LL COST ANYWHERE FROM 500 TO 600....FROM WHAT IM LEARNING, THIS IS A HUGE ISSUES THAT INFINITI MUST RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341107July 2, 2010
VEHICLE SPEED CONTROL
I HAVE A 2006 INFINITI M35 WITH 42K MILES. WHILE DRIVING, THE ENGINE STOPPED RESPONDING TO THE ACCELERATOR. I PUSHED THE ACCELERATOR TO THE FLOOR AND TRIED PUMPING THE PEDAL AND NOTHING. THE ENGINE SAT AT AN IDLE AND WOULD NOT RESPOND. AS I APPROACHED A STOP LIGHT WITH STOPPED TRAFFIC AND BEGAN TO APPLY THE BRAKES, THE CAR BEGAN TO ACCELERATE BY ITSELF. LET ME BE CLEAR THAT I WAS APPLYING THE BRAKES AND FELT THE BRAKES BEGINNING TO SLOW THE VEHICLE WHEN THE ENGINE BEGAN TO RACE. I WAS ABLE TO OVERCOME THE ENGINE TRYING TO ACCELERATE AND BRING THE CAR TO A STOP WITHOUT IMPACTING OTHER TRAFFIC. BUT, I WAS SITTING PARKED AT THE STOP LIGHT WITH THE BRAKE MASHED TO THE FLOOR WHILE THE ENGINE TACHOMETER CONTINUED TO REGISTER 2500 RPMS. I MANAGED TO MAKE IT TO THE NEARBY DEALERSHIP WHERE I BOUGHT THE VEHICLE. ALONG THE WAY, THE ENGINE RPMS CONTINUED TO JUMP ERRATICALLY CAUSING SUDDEN UNCONTROLLED ACCELERATION. THE DEALERSHIP PERFORMED DIAGNOSTICS ON THE CAR AND DETERMINED THAT THE THROTTLE POSITION SENSOR HAD FAILED AND WAS SENDING ERRONEOUS DATA TO THE CAR?S COMPUTER. IN MY VIEW, THIS VEHICLE HAS FUNDAMENTAL ENGINEERING AND DESIGN FLAWS THAT PRESENT A RISK TO THE LARGER PUBLIC WHEN A SENSOR FAILURE CAN CAUSE SUDDEN UNCONTROLLED ACCELERATION. MOREOVER, WHEN APPLYING THE BRAKES DOES NOT OVERRIDE THE PROGRAMMING LOGIC AND STOP THE ENGINE FROM RACING, THERE IS OBVIOUSLY A GREATER OPPORTUNITY FOR IMPROVED SAFETY LOGIC. WHILE, I MANAGED TO SAFELY NAVIGATE THE RESULTING HAZARDS THIS TIME, NEXT TIME I MAY NOT BE SO LUCKY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330763May 17, 2010
TIRES, TIRES:TREAD/BELT
2007 INFINITI M35 (PREOWNED CERTIFIED) AT 30,000 MILES, WITH STOCK TIRES, DRIVING APPROXIMATELY 70 MPH ON THE HIGHWAY, I STARTED EXPERIENCING RUMBLING IN THE CAR. WHEN I STARTED TO SLOW DOWN, IT BECAME OVERWHELMING. I PULLED OVER TO THE SIDE OF THE ROAD, AND MY TIRE HAD BEEN RIPPED TO SHREDS (REAR - RIGHT). THE TIRE APPEARED AS IF SOMEONE HAD CUT AROUND MY RIM AND LEFT A TUBULAR PIECE OF RUBBER. CURRENTLY I AM SEEKING MY INSURANCE COMPANY FOR ADVICE AND REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328194April 30, 2010
STEERING
I OWN A 2006 INFINITI M35 X (44,000 MILES) THAT IS EXHIBITING VERY ALARMING STEERING CHARACTERISTICS. AT HIGHWAY SPEEDS, BRAKING TO A STOP, OR RIDING OVER UNEVEN ROADS THE STEERING WILL PULL VERY HARD TO THE LEFT OR RIGHT (INCONSISTENTLY) TO THE POINT WHERE I MUST ACTIVELY AND CONSTANTLY WORK TO KEEP IT CENTERED (TIRE PRESSURE IS AT SPEC). I HAVE BEEN TO THE DEALERABOUT THE ISSUE BUT THE SAY THAT THEY DON'T SEE A PROBLEM. IT HAS BEEN EXHIBITING THIS ISSUE SINCE I PURCHASED THE CAR. IT IS NOT JUST A ONE TIME THING BUT EVERYTIME DRIVE THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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