Infiniti G37 Complaints

538 consumer complaints on file.

#11385502December 29, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEATS
THE PASSENGER AIRBAG LIGHT IS BLINKING DUE TO A FAULTY SENSOR CONTAINED IN THE PASSENGER SEAT. IF THIS LIGHT DOES NOT TURN OFF, NO AIRBAGS WILL DEPLOY IN THE EVENT OF AN ACCIDENT, WHICH IS A HUGE SAFETY ISSUE. INFINITI CHARGES MORE THAN $7000 TO REPLACE THE SENSOR AND THE SEAT TO FIX THIS OUT OF WARRANTY. INFINITI REFUSES TO DO A RECALL FOR THIS ISSUE WHICH HAS BEEN FOUND TO BE VERY COMMON IN NISSAN AND INFINITI VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383307December 14, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO SANDY SANSING NISSAN LOCATED AT 3100 S. MCKENZIE ST, FOLEY, AL 36535 WHO DIAGNOSED THAT THE AIR BAG SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,500.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378402December 8, 2020
ELECTRICAL SYSTEM, ENGINE
AFTER PURCHASING THE VEHICLE USED, I BEEN EXPERIENCING ISSUES WITH THE VEHICLE. THE SERVICE ENGINE SOON INDICATOR HAS ILLUMINATED ON THE DASHBOARD AFTER TWO WEEKS OF THE PURCHASE. I TOOK THE VEHICLE TO VALVOLINE FOR THE OIL CHANGE SERVICE, AND THE LIGHT WAS STILL ILLUMINATED. NOTIFIED MY PERSONAL MECHANIC OF THE ISSUE AS WELL AS THE DEALER. TOOK THE VEHICLE TO AUTOZONE AND USED THEIR FREE DIAGNOSTIC READER, WHICH STATED THE O2 SENSOR FOR BANK 2 SENSOR 1 AS THE ISSUE. PURCHASED THE PART FROM THE DEALER, TOOK IT TO THE MECHANIC FOR SERVICE. AFTER I PAID FOR THE SERVICE, THE SAME DAY THE SERVICE ENGINE SOON LIGHT ILLUMINATED AGAIN. THE NEXT DAY I TOOK IT BACK TO AUTOZONE AND THE DIAGNOSTIC READ BANK 1 SENSOR 1. TOOK IT TO MULTIPLE MECHANICS TO ONLY HAVE THE RUN AROUND OF PAYING THEM TO LOOK AT BUT NOT FIX THE ISSUE. CALLED THE DEALER I PURCHASED IT FROM, AND THEY WAS SUPPOSED TO SET AN APPOINTMENT WITH THEIR MECHANIC AND DID NOT. I HAD TO RESCHEDULE THE APPOINTMENT ON MY OWN. NEVER TOOK IT BECAUSE I WENT BACK TO MY MECHANIC AND HE SUPPOSEDLY FIXED THE SENSOR. AGAIN, THE SAME DAY OF SERVICE THE SERVICE ENGINE SOON LIGHT ILLUMINATED AGAIN, THE CAR STALLED VERY BADLY, AND SHUT OFF ON ME. I WAS ABLE TO RESTART THE ENGINE, AND DRIVE IT HOME. NOT ONLY AM I MAKING MONTHLY PAYMENTS ON THE VEHICLE, I'M PAYING FOR A VEHICLE THAT IS A HAZARD ON THE ROAD. I AM PUTTING MONEY I DON'T HAVE INTO A LEMON, ONLY HAVING THE VEHICLE FOR TWO MONTHS WITH A ELECTRICAL AND ENGINE ISSUE THAT I CAN NOT RESOLVE ON MY OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378510December 8, 2020
AIR BAGS
AIRBAG SENSOR FOR THE PASSENGER SIDE HAS GONE BAD RESULTING IN THE AIRBAG NOT DEPLOYING IF IN AN ACCIDENT. STATIONARY. REPAIR COST OS OVER $9,000.00. AFTER RESEARCH HAVE FOUND THAT THIS SEEMS TO BE A MANUFACTURES DEFECT BUT NO RECALL HAS BEEN ISSUED FOR THE YEAR AND MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364795October 17, 2020
AIR BAGS, SEATS
I TURNED ON MY CAR IN MY DRIVEWAY ONE DAY AND THE AIRBAG LIGHT WAS ON. IT TURNS OUT THAT THE PASSENGER SEAT SENSOR HAS GONE BAD IN MY CAR. THE CAR HAS BEEN TAKEN CARE OF AND HAS 50,000 MILES. THIS SEEMS TO BE A VERY COMMON AND EXPENSIVE ISSUE AND SHOULD BE A RECALL. NOT TO MENTION THAT IF YOU'RE IN AN ACCIDENT AND HAVE A PASSENGER SITTING IN YOUR CAR, THEIR AIRBAGS WILL NOT DEPLOY RESULTING IN SERIOUS INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362949October 5, 2020
ENGINE
*THE NISSAN AND INFINITI OIL GALLERY GASKET PROBLEM* IT'S RIDICULOUS HOW NISSAN AND INFINITI HAVE NOT COME FORWARD WITH A STATEMENT ABOUT THIS NOTORIOUS PROBLEM. IT'S AN UTTER SHAME HOW A COMPANY DOES NOT RECOGNIZE THEIR FAILURES IN THEIR CARS. SOME NISSAN AND INFINITI VEHICLES ARE EQUIPPED WITH A PAPER MATERIAL GALLERY GASKET THAT TENDS TO FAIL AT ANY GIVEN MOMENT IT DOES NOT MATTER THE MILEAGE NOR THE AGE OF THE VEHICLE IT'S BOUND TO HAPPEN REGARDLESS. NISSAN/INFINITI SILENTLY CHANGED THE GALLERY GASKET IN SOME PRE-2012 PRODUCTION CARS TO A MORE REINFORCED GALLERY GASKET MADE OUT OF METAL PART # OF GASKET: 13533-JK21B - SMALL LOWER GASKET, 13533-JK21A - LARGE UPPER GASKET. VEHICLES AFFECTED 350Z 370Z G35 G37 FX35 FX45. MOREOVER, THIS PROBLEM IS INEVITABLE!! CARS EQUIPPED WITH THE FAULTY PART CAN PUT MANY AT RISK OF AN ACCIDENT OF ANY SORT. NOT JUST THAT, BUT THE BURDEN OF THE COSTLY LABOR THAT GOES TO REPLACING THE PART. IT'S TIME FOR NISSAN TO PAY THEIR PART AND FIX OUR CARS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362653October 4, 2020
POWER TRAIN
AFTER 60K MILES, THE CAR HAS DIFFICULTY SHIFTING IN REVERSE. ONCE IN REVERSE, THE CAR DOESN'T ROLL BACK AND IT REMAINS IDLE AS IF LEFT IN PARK. A FOREIGN TRANSMISSION REPAIR SHOP OWNER SAID THAT THIS ISSUE IS NOT USER ERROR, AND THAT NISSAN/INFINITI HAVE NOT BEEN HAVING ONGOING TRANS ISSUES WITH MANY OF THEIR MODELS, BUT REFUSE TO CLAIM RESPONSIBILITY FOR MOST. NISSAN/INFINITI USA WILL EASILY GOAD CUSTOMERS INTO PAYING $8K TO INSTALL A NEW TRANS, HOWEVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355059September 15, 2020
AIR BAGS
PASSENGER AIR BAG WARNING LIGHT JUST STARTED TO FLASH WITH NO ONE IN THE PASSENGER SEAT. APPARENTLY IT IS THE SENSOR BUILT INTO THE SEAT.DID SOME RESEARCH AND THIS SEEMS TO BE QUITE COMMON IN THIS PARTICULAR MODEL. COST TO REPAIR OVER $6000.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354941September 14, 2020
AIR BAGS, UNKNOWN OR OTHER
THE AIR BAG LIGHT IS BLINKING. ALSO THE CONVERTIBLE HARD TOP DOES NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355034September 14, 2020
UNKNOWN OR OTHER
THE CARPET ON THE PASSENGER SIDE GETS WET AND NOW MOISTURE WAS ON THE INSIDE OF THE WIND SHIELD. I AM CONCERNED THAT THAT MY ELECTRONICS AND WIRING UNDER THE CARPET MAY BE DAMAGED AS WELL AS CAUSE MOLD AND MILDEW. PLUS IT WILL CAUSE ME FINANCIAL DIFFICULTIES BUT NOT BECAUSE OF MY NEGLECT BUT BECAUSE OF SOME FAULT WITH THE CAR'S MANUFACTURING. THE VEHICLE WAS STATIONARY IN MY DRIVEWAY WHEN MY WIFE TOLD ME THAT HER SIDE THE PASSENGER SIDE WAS WET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354477September 11, 2020
ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING MY VEHICLE ON A STATE HIGHWAY WITH NO BREAKDOWN LANE, ONLY A 'SOFT SHOULDER' GOING ABOUT 70 MPH IN THE MIDDLE LANE. THERE WAS A VEHICLE IN FRONT OVER ME GOING ABOUT 65 MPH AND THE FURTHEST LEFT LANE WAS MOVING CLOSER TO MY SPEED. WHEN THERE WAS AN OPENING, I SIGNALED AND BEGAN CHANGING LANES WHEN THE VEHICLE BEGAN JERKING AND LOSING POWER. THERE WAS A CAR APPROACHING FAST IN THAT LEFT LANE AND ALSO THE VEHICLE THAT WAS BEHIND ME IN THE MIDDLE LANE BEGAN CLOSING IN. I NEARLY CAUSED A THREE CAR PILE UP TRYING GET OVER TO THE SOFT SHOULDER. THESE VEHICLES ARE EQUIPPED WITH A VQ37VHR MOTOR WHICH INFINITI EQUIPPED WITH A PAPER GASKET IN THE DEPTHS OF THE MOTOR CALLED A 'GALLEY GASKET'. ITS CHEAP FRAGILE DESIGN CAUSES LOSS OF POWER AND FOR THE VEHICLE TO NOT EXCEED 2500 RPMS WHICH IS VERY UNSAFE FOR HIGHWAY DRIVING AS MANY TIMES IT IS NECESSARY TO SAFELY NAVIGATE OR EVEN EXIT THE ROADWAY. THE PAPER GASKET CAUSES INEVITABLE DEMISE TO THE MOTOR ALLOWING OIL TO ENTER WHERE IT SHOULD NOT. THIS IS ALL BEFORE THE CHECK ENGINE LIGHT EVEN ILLUMINATES. ONCE THE LIGHT COMES ON, IT WILL DISPLAY A CODE 'P0011' AND/OR 'P0021' WHICH CALLS FOR THE VARIABLE VALVE TIMING SOLENOID TO BE ADDRESSED. I REPLACED BOTH, CHANGED THE OIL, AND THE CAR DROVE FINE FOR A FEW DAYS THEN THE SAME THING REPEATED. AFTER GOING TO NUMEROUS SHOPS AND THEM EITHER NOT WANTING TO TAKE ON THE JOB OR NOT KNOWING WHAT ELSE THE ISSUE MAY BE, I WENT TO THE INFINITI DEALERSHIP AND WAS TOLD THAT I NEED A NEW MOTOR. AFTER EXTENSIVE RESEARCH, I'VE COME ACROSS THOUSANDS OF OWNERS EXPERIENCING THE SAME ISSUE. THE MORE HANDY ONES WITH TIME HAVE DISCOVERED THIS 'NISSAN' CORK PAPER GASKET CAUSING THE ISSUE. INFINITI DESIGNER AND MANUFACTURED THESE MOTORS WITH POOR QUALITY GASKETS THEN CHARGE THE CUSTOMER UPWARDS TO $3000 TO FIX THE PROBLEM THEY CAUSED THROUGH THEIR OWN NEGLIGENCE OR OVER $5000 FOR A NEW MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353187September 4, 2020
AIR BAGS
FRONT PASSENGER SEAT AIRBAG WEIGHT SENSOR FAILURE. AIRBAG WILL NOT DEPLOY DUE TO SENSOR FAILURE. REPLACEMENT PART IS AN ENTIRE SEAT AND WORTH APPROXIMATELY THE VALUE OF THE CAR. 67K MILES ON THE VEHICLE, STARTED WHILE PARKED. THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351498August 27, 2020
AIR BAGS
AIR BAG WARNING LIGHT ON 2012 G37 CONVERTIBLE WITH ONLY 46,000 MI. INFINITY SERVICE FOUND CODE B1018 OCCUPANT SENSOR FAILURE PASSENGER SEAT. QUOTED COST OF REPAIR AT $7200 TO REPLACE SEAT BASE. THIS IS OBVIOUSLY A DESIGN DEFECT WHEN CANNOT REPLACE A SENSOR WITHOUT REPLACING THE WHOLE BASE. THIS IS OBVIOUSLY A SENSOR DEFECT WHEN YOU SEE THE NUMBERS THAT HAVE REPORTED THIS FAILURE (IMAGINE THE NUMBER THAT DID NOT REPORT) THIS SHOULD BE A SAFETY RECALL AND. COVERED BY INFINITY. $7200 TO REPAIR A FAILED SENSOR IS UNREASONABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351243August 25, 2020
AIR BAGS
AIRBAGS IS NOT WORKING. NISSAN DEALER IS ASKING $7,000.00 TO REPLACE IT WITH NEW ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348949August 13, 2020
AIR BAGS
THE AIRBAG SENSOR LOCATED IN BASE OF PASSENGER SEAT IS FAULTY RENDERING THE AIRBAG NOT FUNCTIONAL. THE SENSOR IS NOT AVAILABLE FOR REPLACEMENT AND THE BOTTOM SEAT UNIT MUST BE REPLACED AT THE COST OF $7,000. AFTER RESEARCHING THE ISSUE, IT APPEARS TO BE WIDESPREAD TO THE MODEL AND YEAR. THE AIRBAG LIGHT BLINKS ON THE DASHBOARD INDICATING AN ISSUE. THE ISSUE WAS CONFIRMED AT HE INFINITI DEALER AND ALSO AN INDEPENDENT MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349049August 13, 2020
AIR BAGS
PASSENGER SEAT AIRBAG SENSOR HAS FAILED, SO THE AIRBAG WILL NOT DEPLOY. DASH WARNING LIGHT REMAINS ILLUMINATED WHILE IN OPERATION. SPOKE TO INFINITI AND WAS TOLD TO TAKE TO A DEALER FOR DIAGNOSTICS AND THEY CONFIRMED NO RECALL CURRENTLY. SPOKE TO THE LOCAL INFINITI DEALER WHO STATES THEY MUST DIAGNOSE THE PROBLEM AND CHARGE FOR THE SERVICE. SEAT SENSOR HAS FAILED AND REPAIR INCLUDES THE REPLACEMENT OF THE PASSENGER SEAT, WHICH COSTS AROUND $9K. THE CURRENT TRADE IN VALUE OF THE CAR IS $5-8K. NO ONE CAN SAFELY RIDE IN THE PASSENGER SEAT OF THIS VEHICLE. THIS SAFETY ISSUE SHOULD BE RECALLED BY INFINITI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348476August 10, 2020
AIR BAGS
FAULTY PASSENGER AIRBAG SENSOR. THIS IS A HUGE SAFETY CONCERN, AND HAVING TO PAY $6000 TO FIX IT IS JUST RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342913August 3, 2020
AIR BAGS
PASSENGER AIR BAG LIGHT IS ON. SENSOR UNDER SEAT IS DEFECTIVE, WHICH HAS DISABLED THE AIR BAG FROM ACTIVATING IN AN ACCIDENT CREATING A DANGEROUS SITUATION. SEAT MUST BE REPLACED AT $7,000. THIS IS A KNOWN PROBLEM ON MANY CARS OF THIS MODEL. REPAIR COST IS EXCESSIVE. SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341468July 26, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
FOR YEARS NOW MY INFINITI G37 DASHBOARD IS MELTING CAUSING OBSTRUCTION TO MY VISIBILITY. TODAY ON MY WAY FROM WORK THE GLARE WAS SO BAD I WAS SO CLOSE TO GETTING AN ACCIDENT. THE REFLECTION CAN SOMETIMES MAKE IT HARD TO SEE AT NIGHT! NOTHING WORKS I TRIED CLEANING IT WITH A WET RAG AND NOTHING WORKS. INFINITI SHOULD TAKE CARE OF THIS PROBLEM IT'S ABSURD HOW A 'LUXURY' COMPANY TENDS TO CUT CORNERS TO MAKE CHEAP DASHBOARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340409July 20, 2020
AIR BAGS, SEATS
AIRBAG LIGHT ILLUMINATED; INFINITI DEALER SAID NEED TO REPLACE BOTH FRONT SEATS AT COST OF $15,000 TO FIX (REPLACE) FAULTY AIRBAG SENSORS. LOW MILEAGE 2011 VEHICLE (62,199); NO ACCIDENTS OR PROBLEMS THAT CAUSED THE AIRBAG LIGHT TO ILLUMINATE. DEALER SAYS AIRBAGS WILL NOT WORK, AND ONLY FIX IS REPLACEMENT OF BOTH FRONT SEATS. ONLINE SEARCH TURNS UP MANY INFINITI OWNERS WITH SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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