Infiniti G37 Complaints

538 consumer complaints on file.

#11289847December 18, 2019
AIR BAGS
AIRBAG LIGHT FLASHING WHEN VEHICLE IS TURNED ON AND REMAINS ON THROUGHOUT DRIVING UNTIL VEHICLE IS SHUT OFF. VEHICLE WAS NOT IN AN ACCIDENT OR ANY MODIFICATIONS PERFORMED ON VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287950December 9, 2019
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG LIGHT IS BLINKING SO TOOK TO DEALERSHIP CHARGED $149.00 AND SAID THEY CLEARED CODES...SERVICE MAN SAID THAT SOMETHING ABOUT PASSENGER SEAT NEEDED TO BE REPLACED FOR AROUND $7000.00...LIGHT HAS COME BACK ON😬
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287620December 7, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
BETWEEN 40-50 MPH, ON A BUSY RURAL HIGHWAY, THE CAR WOULD OCCASIONALLY (ONCE IN 3 MONTHS) GO INTO LIMP MODE. THIS PROBLEM IS NOW OCCURRING WEEKLY! YOU CANNOT ACCELERATE MORE 2,000 RPMS WHEN THIS HAPPENS. YOU CAN MANUALLY SHIFT THE TRANSMISSION TO A HIGHER GEAR TO GET TO A SAFE SPOT TO PULL OVER. HOWEVER, IT FEELS LIKE THE TRANSMISSION MIGHT FALL OUT OF THE CAR WHEN SHIFTING. MOST OF THE TIME, WHEN YOU CUT THE CAR OFF AND RESTART IT, IT RUNS AS NORMAL. IT'S LIKE THE COMPUTER RESETS. AS OF LATE, I HAVE TO CUT THE CAR OFF AND RESTART TWICE. THIS IS BEGINNING TO HAPPEN MORE FREQUENTLY, LIKE ONCE OR TWICE A WEEK. WE HAVE CONSULTED WITH A DEALER, AND HAVE TRIED SEVERAL RECOMMENDATIONS. WE HAVE NEW AIR FILTERS AND MAS AIR SENSORS. THIS DID NOT CORRECT THE PROBLEM. AFTER FURTHER INVESTIGATION, WE FOUND A DEALERSHIP WHO ADMITTED THAT THEY HAVE SEEN OR HEARD OF THIS PROBLEM. THE SERVICE ADVISOR SAID THAT THIS COULD BE A TRANSMISSION ISSUE. WE HAVE AN APPOINTMENT ON 12-13-2019 WITH THIS DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287124December 5, 2019
VISIBILITY/WIPER
DASHBOARD IS MELTING, CRACKING AND STICKY AND CAUSING A GLARE THAT IS REFLECTING ONTO THE WINDSHIELD AND CAUSING VISIBILITY ISSUES WHILE DRIVING, I OWNED THE CAR FOR 3 YEARS AND ONLY PUT 1500 MILES ON THE CAR AND PURCHASE THE CAR FROM FLORIDA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286661December 3, 2019
AIR BAGS, ELECTRICAL SYSTEM, SEATS
INFINITI G37 CONVERTIBLE YEAR 2012, WITH 11,400 MILES (SECONDARY CAR VERY LOW MILES) DISPLAYED PASSENGER AIRBAG ERROR/WILL NOT DEPLOY AIRBAG IN A CRASH. THE CAR WAS STARTED AND THE DISPLAY LIGHT NEVER WENT OFF AND HAS STAY ON EVERY SINCE WHILE DRIVING. TOOK THE CAR TO WESTHOUSTON INFINITI SERVICE ONE WEEK LATER AND WAS TOLD A SENSOR WAS BAD AND THAT THE ENTIRE SEAT WOULD REQUIRE REPLACEMENT AT A COST OF 6K (MY SEAT IS ALMOST BRAND NEW). I QUESTIONED WHY I SHOULD HAVE TO PAY FOR WHAT IS SURLY A DESIGN FLAW AND THE PRICE IS OUTRAGEOUS. I DECLINE AS THAT PRICE WAS NOT DOABLE AND CONTACTED INFINITI CONSUMER AFFAIRS WHO LISTEN TO STATE ISSUE AND SENT AN EMAIL THAT NO ASSISTANCE WOULD BE GIVEN DUE TO WARRANTY HAD EXPIRED. I CAN'T AFFORD TO REPLACE AN ENTIRE SEAT FOR A SENSOR. I'M TRYING TO UNDERSTAND WHY THIS IS NOT THEIR RESPONSIBILITY AS I KNOW OTHERS WITH THE SAME ISSUE. MY FIRM POSITION IS NO CAR COMPANY SHOULD BE ALLOW TO REQUIRE CONSUMERS TO BARE THE BURDEN OF POOR ENGINEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282426November 26, 2019
UNKNOWN OR OTHER
THE DASH ON MY VEHICLE HAS BEEN SLOWLY CRACKING AND FALLING APART FOR ABOUT 2 YEARS. MORE AND MORE FRACTURES ARE OCCURRING ON THE VEHICLE AS IT SITS. THIS IS A KNOWN ISSUE AND WAS RECALLED ON MY 2004 LEXUS RX330 A FEW YEARS AGO FOR THE SAME EXACT PROBLEM. THIS IS CLEARLY A MANUFACTURING DEFECT AND SHOULD BE ADDRESSED BY INFINITI OR THE DASH MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282574November 26, 2019
UNKNOWN OR OTHER
STICKY DASH BOARD ISSUE. THE DASH BOARD MELTS IN THE SUN AND FEELS STICKY TO THE TOUCH. APPEARS TO BE A COMMON ISSUE IN SEVERAL MODELS. IT HAPPENED WITH MY CURRENT G37 AND PRIOR 2007 G35 SEDAN THAT I OWNED. I FILED A CLAIM WITH MY INSURANCE AND DASHBOARD WAS REPLACED. NEW DASHBOARD IS MADE OUT OF A DIFFERENT MATERIAL AND IS NO LONGER MELTING OR STICKING. INFINITI IS AWARE OF THE ISSUE AND A LAWSUIT WAS FILED IN THE STATE OF FLORIDA. AS PART OF THE SETTLEMENT, NO ONE ELSE CAN BRING A LAWSUIT AGAINST NISSAN. THIS HAPPENED WHEN I BOUGHT THE CAR NOV 2014 AND ONLY HAD 14,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282378November 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
VEHICLE'S ENGINE STALLED (SHUTTERED, ACCELERATION LOST, FELT LIKE CHOKING) AT HIGHWAY SPEEDS, ABOUT 50-60 MPH, CREATING A DANGEROUS SITUATION AND I NEEDED TO PULL OVER ONTO THE SHOULDER IMMEDIATELY AS THE CAR DECELERATED TO UNDER 30 WITHIN SECONDS. THE CHECK ENGINE LIGHT CAME ON SOON AFTER. SEARCHED "2009 INFINITI G37 ENGINE SPUTTERING" WITH HUNDREDS OF SIMILAR RESULTS, SOMEHOW INFINITI DEALERSHIPS WERE NEVER ABLE TO REPRODUCE THE DEFECT. THIS CAR IS EXTREMELY DANGEROUS AND INFINITI NEEDS TO START PLACING HUMAN LIVES OVER THEIR SALES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281943November 23, 2019
AIR BAGS
G37 2012' INFINITI JOURNEY COUPE. VIN. # [XXX] MY AIR BAG LIGHT ON MY DASH BOARD, INDICATED THAT MY PASSENGER SIDE AIR BAG HAS BEEN DISABLED. CHECK IF THERE'S A FIX! ,,,,IT WAS SUGGESTED THAT IT MUST BE BROUGHT BACK TO THE DEALER TO CHECK OUT! SERVICE CHG. $150. IF IT MUST BE REPAIRED THE COST TO REPAIR THE ISSUE...A CHG. TO REPAIR & REPLACE THE CONTROLLER & FRONT PASSENGER SEAT WOULD BE IN EXCESS OF $6,000. I'VE CHECKED ON LINE COMPLAINTS & MANY OWNERS HAVE EXPERIENCED THE SAME ISSUE!...TO NO AVAIL! SAFETY SHOULD BE THE ISSUE, ESPECIALLY FOR THE ONGOING PROBLEMS WITH 'FAULTY AIR BAGS' CAUSING SOME VERY SERIOUS ACCIDENTS? MIGHT BE A TAKATA AIR BAG ISSUE? CAN YOU HELP. SINCERELY [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281152November 20, 2019
LATCHES/LOCKS/LINKAGES
2012 INFINITE G37X. CONSUMER WRITES IN REGARD TO DRIVER SIDE REAR DOOR NOT OPENING. *AS THE CONSUMER STATED HE NO LONGER OWNS THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281170November 19, 2019
AIR BAGS, UNKNOWN OR OTHER
AIRBAG WARNING LIGHT FLASHING. DEALER EVALUATION SHOWED OCCUPANT SEAT SENSOR UNIT FAILURE. TOLD WHOLE BOTTOM SEAT ASSY NEEDS TO BE REPLACED. PART ALONE IS $6500+ I FEEL THIS SHOULD BE COVERED BY THE MANUFACTURER. THERE WAS NO ACCIDENT, COLLISION, TRAUMA, ETC. WARNING LIGHT BEGAN IN AUGUST 2019. EXTENDED WARRANTEE EXPIRED 7/31/19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281007November 19, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2013 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED WHILE AT A STOP LIGHT, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, AND INJURIES TO THE LOWER BACK, LEFT ROTATOR CUP, AND LEFT ARM THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER WAS ALSO INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT ALSO STATED THAT SHE WAS INVOLVED IN A CRASH ON THREE DIFFERENT OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *BF *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11280814November 18, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
I HAVE A 2009 INFINITI G37 WITH THE DASHBOARD ALL CRACKED. THIS WAS A PROBLEM AS WELL IN MY 2006 INFINITI M35. WHEN MY PREVIOUS INFINITI HAD THE WHOLE DASHBOARD CRACKED IT WAS A RECALL AND I TOOK IT TO INFINITI AND HAD IT REPLACED. I THOUGHT THE SAME WOULD HAPPEN FOR THIS ONE SINCE IT'S THE SAME EXACT PROBLEM BUT I FIND THERE IS NO RECALL FOR THIS MODEL. I BELIEVE IT HAD TO DO SOMETHING WITH THE AIR BAGS CAUSING THE CRACKING ON THE ENTIRE DASHBOARD. THIS SHOULD BE FIXED IN ALL INFINITI CARS AS THIS IS THEIR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280407November 15, 2019
AIR BAGS
AIRBAG LIGHT SHOWS AND BLINKS AFTER STARTING THE VEHICLE AND WHILE DRIVING. DEALERSHIPS WANT OVER $6000 FOR PART. AIRBAG SYSTEM WILL NOT ACTIVATE UNLESS NEW CONTROL SYSTEM IS INSTALLED. DASH LIGHT BLINKS WHENEVER VEHICLE IS ON. HAVE REST MULTIPLE TIMES, BUT THE BLINKING COMINGS BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279756November 13, 2019
AIR BAGS
AIR BAG LIGHT RECENTLY CAME ON. I TOOK TO THE DEALER AND AFTER PAYING A DIAGNOSTIC FEE OF $170 THEY SAID "THE SEAT CUSHION NEEDS TO BE REPLACED, OCCUPANT SENSOR IS PART OF IT AND IT WOULD COST ABOUT $7,000+. WITH SO MANY SIMILAR COMPLAINTS, THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279411November 11, 2019
AIR BAGS
THE PASSENGER AIRBAG SENSOR REMAINS OFF EVEN WHEN AN ADULT IS SITTING IN THE SEAT. INFINITE DOESN'T CONSIDER IT A SAFETY ISSUE EVEN THOUGH MANY OF THEIR G37 MODELS HAVE THIS ISSUE SO NO RECALL. THE ONLY FIX IS TO REPLACE THE SEAT FOR$6,000 OR MORE ON A CAR WORTH $8,000 NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278309November 5, 2019
AIR BAGS
AIRBAG LIGHT CAME ON & BLINKING FOR ABOUT A MONTH. 2009 INFINITI G37. TOOK CAR FOR REPAIR & WAS ADVISED OVER 5K TO REPAIR SENSOR UNDER PASSENGER SEAT. CAR HAS ONLY 35,000 MILES & HADN'T EVEN BEEN DRIVEN ALL SUMMER AND NO ONE EVER SITS IN PASSENGER SEAT! THIS IS DEFINITELY A DEFECT THAT WARRANTS A RECALL BECAUSE THERE ARE MANY, MANY OTHER COMPLAINTS ABOUT THIS SAME PROBLEM ALL OVER INTERNET. INFINITI NEEDS TO TAKE RESPONSIBILITY FOR THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277053October 30, 2019
AIR BAGS
PASSENGER AIRBAG SENSOR BLINKS CONTINUOUSLY. BROUGHT TO DEALERSHIP AND WAS TOLD ENTIRE SEAT MUST BE REPLACED. PRICE FOR SEAT IS MORE THAN WHAT THE CAR IS WORTH. SO PASSENGER WILL NOT BE PROTECTED IN CASE OF ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271798October 29, 2019
AIR BAGS
PASSENGER AIRBAG NOT ACTIVE LIGHT ON DASHBOARD ON ALL THE TIME REGARDLESS IF SOMEONE IS SITTING IN THE SEAT WITH SEAT BELT LATCHED . I HAVE 25,500 MILES ON THE VEHICLE AND I AM CONCERNED THE PASSENGER IS AT RISK IF THE AIRBAG WILL NOT OPERATE IN A CRASH. SEAT SENSOR DEFECTIVE PER ON-LINE FORUMS AND A $6,000.00 FIX TO REPLACE PASSENGER SEAT W SENSOR BUILT IN TO CORRECT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277006October 29, 2019
AIR BAGS
MY AIR BAG LIGHT HAS BEEN FLASHING THE LAST FEW MONTHS I TOOK IT TO A SHOP TO SEE IF THE COULD SCAN IT TO SEE WHAT THE PROBLEM WAS. WELL IT HAPPENS TO BE THE OCCUPANCY SEAT SENSOR, AND INFINITI DOESS NOT SELL JUST THAT PART, THEY WANT YOU TO BUY THE WHOLE LOWER PART OF THE SEAT, WHICH COMES TO LITTLE OVER 5 THOUSAND DOLLARS??!! SERIOUSLY, NOW THAT THIS ISSUE IS ON THE TABLE ANYONE WITH THE SAME ISSUE GET INTO A SERIOUS WRECK AND THE AIRBAGS DO NOT DEPLOY AS THEY SHOULD THAT COULD CAUSE SERIOUS INJURY OR EVEN DEATH. PLEASE GET THIS RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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