Infiniti G37 Service Bulletins

180 manufacturer communications on file.

• April 4, 2013•Document ID: 10051766

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL:CRUISE CONTROL

  Mfr Comm. #:

  ITB-13-13

  Date Added:

  April 10, 2013

  Manufacturer:

  INFINITI

  Summary

  INFINTI: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED. IF A MALFUNCTION IN THE ASCD SYSTEM IS DETECTED, THE CRUISE INDICATOR MAY STAY ON AND THE SET INDICATOR MAY FLASH. *JS

  Associated Products (35)

  2013 Infiniti JX352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX352011 Infiniti FX352011 Infiniti FX502011 Infiniti G252011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX562010 Infiniti EX35+ 15 more
  Associated Documents

  • DownloadMC-10051766-0001.pdf↗
• April 3, 2013•Document ID: 10192157

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL; SEAT BELTS

  Mfr Comm. #:

  ITB13012

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION The "Lock / Unlock request buttons" that are located on the outside door handles of vehicles with Intelligent Key can be disabled (or enabled) through either the "Comfort & Conv." settings of the Audio/Visual/Navigation system, orthrough the "Combination Meter settings" depending on the vehicle model, year and trim level. NOTE: In some instances this feature may be unintentionally disabled. Please verify the status of this feature before any further diagnostic is performed. Please see this bulletin for further details.

  Associated Products (19)

  2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti M45
  Associated Documents

  • DownloadMC-10192157-0001.pdf↗
• April 3, 2013•Document ID: 10051765

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES

  Mfr Comm. #:

  ITB-13-12

  Date Added:

  April 10, 2013

  Manufacturer:

  INFINITI

  Summary

  INFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE "COMFORT & CONV" SETTINGS OF THE AUDIO/VISUAL/NAVIGATION SYSTEM OR THROUGH THE "COMBINATION METER SETTINGS" DEPENDING ON THE VEHICLE MODEL, YEAR, AND TRIM LEVEL. *JS

  Associated Products (144)

  2013 Infiniti JX352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX352011 Infiniti FX352011 Infiniti FX502011 Infiniti G252011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX562010 Infiniti EX35+ 124 more
  Associated Documents

  • DownloadMC-10051765-0001.pdf↗
• March 22, 2013•Document ID: 10192149

  Service Bulletin/Repair Instructions
  WHEELS; EQUIPMENT; POWER TRAIN; BACK OVER PREVENTION

  Mfr Comm. #:

  ITB13008

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. >Please see Service procedure for 2007-2011 Versa torque specifications on page 5. See this bulletin for further detail.

  Associated Products (8)

  2013 Infiniti G372013 Infiniti QX562012 Infiniti G372012 Infiniti QX562011 Infiniti G372011 Infiniti QX562010 Infiniti G372009 Infiniti G37
  Associated Documents

  • DownloadMC-10192149-0001.pdf↗
• March 19, 2013•Document ID: 10192146

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  ITB99001A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.

  Associated Products (70)

  2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti G352008 Infiniti G37+ 50 more
  Associated Documents

  • DownloadMC-10192146-0001.pdf↗
• February 15, 2013•Document ID: 10192126

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  ITB11014B

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident vehicles. - Customers must not use discs that are warped, scratched, chipped, cracked, have abnormal edges or are otherwise damaged. Damaged or poor condition discs may cause the Player internal mechanism to jam or have optical pick-up errors. NOTE - Do not make a Warranty claim against a Player that will not play damaged or poor condition discs as described in this bulletin. See this bulletin for further detail.

  Associated Products (25)

  2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti G352008 Infiniti G37+ 5 more
  Associated Documents

  • DownloadMC-10192126-0001.pdf↗
• January 28, 2013•Document ID: 10192118

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  ITB11046A

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  On the Applied Vehicles listed in this bulletin, the navigation, mobile phone, iPod®, and voice recognition functions may not be working as intended. To remedy this potential condition, Infiniti is conducting this voluntary service campaign to update the navigation software at no charge for parts or labor. In addition, as part of this navigation software update, a call waiting function will be added to the hands-free phone system. See this bulletin for further detail. Campaign ID # P1235

  Associated Products (4)

  2011 Infiniti EX352011 Infiniti QX562010 Infiniti EX352010 Infiniti G37
  Associated Documents

  • DownloadMC-10192118-0001.pdf↗
• January 28, 2013•Document ID: 10041565

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  ITB-11-046

  Date Added:

  October 5, 2011

  Manufacturer:

  INFINITI

  Summary

  INFINITI: NAVIGATION UPDATE SOFTWARE FOR CALL WAITING FUNCTION. *PE SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. MODEL 2010-2011 G37, QX56, FX35, FX30, EX35, M37, M56, M35H HYBRID. *PE

  Associated Products (4)

  2011 Infiniti EX352011 Infiniti QX562010 Infiniti EX352010 Infiniti G37
  Associated Documents

  • DownloadMC-10041565-0001.pdf↗
• January 17, 2013•Document ID: 10192111

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

  Mfr Comm. #:

  ITB10066E

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM One or more of the following is occurring on an Applied Vehicle: - Audio streaming via Bluetooth is "choppy" or "clipped." - Calculating Route" takes an extended period of time (2-5 minutes) to complete. - Could not find a route" displays when attempting to calculate a route. - Voice Recognition sequence takes too many steps. - Voice Recognition has difficulty recognizing voicetags. - The Navigation system reboots. - XM NavTraffic is slow to report. - "Handset Phonebook" access is slow. - Caller ID is not available when a hands-free call via Bluetooth is in progress and another call comes in. ACTION 1. Perform steps 1-7 of Check Navigation Program Version in the Service Procedure to verify whether or not this bulletin applies. 2. If this bulletin applies, Follow the Service Procedure to load the Reprogramming Software DVD referenced in the Parts Information section. See this bulletin for further detail.

  Associated Products (4)

  2012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192111-0001.pdf↗
• December 21, 2012•Document ID: 10192101

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  ITB11005B

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION To increase tire/wheel assembly balancing accuracy, proper steps should be followed: - Make sure to use the correct size wheel centering collet (do not use a cone). - Make sure to use a flange plate and stud set to secure the tire/wheel assembly on the balancer (do not use a cup). - Perform proper wheel mounting and centering checks. See this bulletin for further detail.

  Associated Products (9)

  2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX56
  Associated Documents

  • DownloadMC-10192101-0001.pdf↗
• November 14, 2012•Document ID: 10192071

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  ITB12023B

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM: If the customer reports or has previously reported: * Harsher than expected down shifts when coasting to a stop. * Hesitation/lag when accelerating after coasting. * Hesitation/lag or harsher than expected down shifts when coming to a stop and accelerating again (rolling stop). * Engine rev matching during moderate to heavy braking. NOTE: This is normal ASC (Adaptive Shift Control) operation that can be removed from normal drive mode, but will remain in sport mode. ACTION: CAUTION: There are two different possible ECM reprograms based on which generation of TCM is in the vehicle. TCM must be reprogrammed first. * Reprogram TCM first, then using new TCM part number select matching ECM reprogram using Consult III plus. See procedureon next page. See this bulletin for further details.

  Associated Products (1)

  2011 Infiniti G37
  Associated Documents

  • DownloadMC-10192071-0001.pdf↗
• November 14, 2012•Document ID: 10192070

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  ITB12027D

  Date Added:

  May 10, 2021

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM If the customer reports or has previously reported: * Harsher than expected down shifts when coasting to a stop. * Hesitation/lag when accelerating after coasting. * Hesitation/lag or harsher than expected down shifts when coming to a stop and accelerating again (rolling stop). * Engine rev matching during moderate to heavy braking. ACTION 1. Referto step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM and TCM. See this bulletin for further detail.

  Associated Products (4)

  2012 Infiniti G372011 Infiniti G372010 Infiniti G372009 Infiniti G37
  Associated Documents

  • DownloadMC-10192070-0001.pdf↗
• September 25, 2012•Document ID: 10046600

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING

  Mfr Comm. #:

  ITB-10-056-A

  Date Added:

  October 17, 2012

  Manufacturer:

  INFINITI

  Summary

  INFINITI: INFORMATION PROVIDED REGARDING ACCURATE DIAGNOSIS OF ABS/VDC WHEEL SPEED SENSORS ON CERTAIN VEHICLES. MODELS 2007-2013 INFINITI. *PE

  Associated Products (18)

  2013 Infiniti M372013 Infiniti M562012 Infiniti G372012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX562010 Infiniti G372010 Infiniti QX562009 Infiniti G372009 Infiniti QX562008 Infiniti G372008 Infiniti QX562007 Infiniti G372007 Infiniti QX56
  Associated Documents

  • DownloadMC-10046600-0001.pdf↗
• August 29, 2012•Document ID: 10044227

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  ITB-12-027

  Date Added:

  May 23, 2012

  Manufacturer:

  INFINITI

  Summary

  INFINITI: SHIFT RESPONSIVENESS ISSUES. REPROGRAM ECM AND TCM. *JS UPDATED 7/26/12. *PE UPDATED 8/28/12. *PE UPDATED 11/5/12. *PE

  Associated Products (2)

  2011 Infiniti G372010 Infiniti G37
  Associated Documents

  • DownloadMC-10044227-0001.pdf↗
• August 27, 2012•Document ID: 10047039

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  ITB-09-011-A

  Date Added:

  November 5, 2012

  Manufacturer:

  INFINITI

  Summary

  INFINITI: WHEN INSECTS, DIRT, FINGER PRINTS, OIL FILM, MOISTURE OR EXHAUST GAS IS NEAR OR AROUND RAIN SENSOR, THIS CAUSES THE RAIN SENSOR, WHEN WIPER LEVER IS PUSHED DOWN, TO EITHER MAKE A SINGLE STROKE OR OPERATE UNEXPECTEDLY. NO MODELS OR MODEL YEARS LISTED. *PE

  Associated Products (37)

  2013 Infiniti JX352013 Infiniti M372013 Infiniti M562012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX352011 Infiniti G252011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX562010 Infiniti EX352010 Infiniti FX352010 Infiniti G372010 Infiniti M352010 Infiniti M452010 Infiniti QX56+ 17 more
  Associated Documents

  • DownloadMC-10047039-0001.pdf↗
• July 6, 2012•Document ID: 10044526

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  ITB-11-049-B

  Date Added:

  July 12, 2012

  Manufacturer:

  INFINITI

  Summary

  INFINITI: REPROGRAMMING ELECTRONIC CONTROL UNIT (ECU) ON ALL QUALIFYING VEHICLES. NO MODELS LISTED. MODEL YEARS 1998-2013. *PE

  Associated Products (111)

  2013 Infiniti JX352012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX352011 Infiniti G252011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX562010 Infiniti EX352010 Infiniti FX352010 Infiniti G372010 Infiniti M352010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti FX35+ 91 more
  Associated Documents

  • DownloadMC-10044526-0001.pdf↗
• April 27, 2012•Document ID: 10043938

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:IGNITION:SWITCH

  Mfr Comm. #:

  ITB12-024

  Date Added:

  May 2, 2012

  Manufacturer:

  INFINITI

  Summary

  INFINITI: IGNITION SWITCH (PUSH BUTTON) WILL NOT RESPOND. CHECK THE BATTERY STATE OF CHARGE (SOC) AND RECHARGE IF NECESSARY AND REPROGRAM THE BCM. ALSO INCLUDED MODELS FX35/50 MODEL YEARS 2011-2012. *JS

  Associated Products (5)

  2012 Infiniti G372011 Infiniti EX352011 Infiniti G252011 Infiniti G372010 Infiniti G37
  Associated Documents

  • DownloadMC-10043938-0001.pdf↗
• April 10, 2012•Document ID: 10043948

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:IGNITION:MODULE

  Mfr Comm. #:

  ITB12-018

  Date Added:

  May 3, 2012

  Manufacturer:

  INFINITI

  Summary

  INFINITI: THE ELECTRONIC CONTROL MODULE (ECM) NEEDS TO BE REPLACED ON A 2004 MY AND LATER VEHICLE. *JS

  Associated Products (62)

  2012 Infiniti QX562011 Infiniti EX352011 Infiniti G252011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti FX352010 Infiniti G372010 Infiniti M352010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti FX352009 Infiniti G352009 Infiniti J302009 Infiniti M352009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti FX35+ 42 more
  Associated Documents

  • DownloadMC-10043948-0001.pdf↗
• February 3, 2012•Document ID: 10043720

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR

  Mfr Comm. #:

  ITB-12-005

  Date Added:

  April 24, 2012

  Manufacturer:

  INFINITI

  Summary

  INFINITI: VEHICLES USING INTELLIGENT KEY SYSTEM AND/OR DOOR REQUEST SWITCH CAN NOT LOCK OR UNLOCK VEHICLE DOORS. *PE

  Associated Products (39)

  2013 Infiniti JX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G252011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti FX352010 Infiniti G372010 Infiniti M352010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti FX352009 Infiniti G352009 Infiniti G372009 Infiniti J302009 Infiniti M352009 Infiniti M45+ 19 more
  Associated Documents

  • DownloadMC-10043720-0001.pdf↗
• April 14, 2011•Document ID: 10036745

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  ITB-10-075

  Date Added:

  April 12, 2011

  Manufacturer:

  INFINITI

  Summary

  INFINITI: TRANSMISSION SHIFT ISSUES AND/OR A/T DTC STORED. A SLIGHT VEHICLE VIBRATION/SHUTTER WITH LIGHT ACCELERATION AT LOW SPEEDS; AT TIMES ENGINE RPM GOES UP (ABOUT 200-250 RPM) DURING THE 3RD>4TH UP SHIFT, OR THE 4TH>5TH UP SHIFT; ENGINE BRAKING FEEL IS MORE THAN EXPECTED WITH DECELERATION; THE 2ND>1ST DOWN SHIFT IS HARSHER THAN EXPECTED. *PE UPDATED ON 6/15/2011. *KB

  Associated Products (4)

  2011 Infiniti G252011 Infiniti G372010 Infiniti G372009 Infiniti G37
  Associated Documents

  • DownloadMC-10036745-0001.pdf↗