Hyundai Veracruz Complaints

662 consumer complaints on file.

#11093427May 11, 2018
ENGINE, STEERING
HIGHWAY TRAVELING AT 65 MPH WHEN OIL LIGHT GLOWS BUT DOESN'T COME ON FULLY. AS DRIVER SLOWS TO PULL TO SIDE OF ROAD, OIL LIGHT COMES ON FULLY W/CHECK ENGINE LIGHT AND POWER STEERING QUITS-ALL AT ONCE, MAKING STEERING VERY DIFFICULT. IT WAS A VERY DANGEROUS SITUATION BECAUSE IT WAS ON A TURN ON I-81. LUCKILY TRAFFIC WAS LIGHT AND THERE WAS NO ACCIDENT. THE CAR WAS THEN TOWED TO A SERVICE STATION. IN TERMS OF RELEVANT HISTORY, WHEN TRIP STARTED, NO WARNING LIGHTS WERE ON. BUT INCIDENT CAME A FEW DAYS AFTER THE OIL LIGHT HAD GLOWED (NOT FULLY LIT). THE OIL WAS A TAD LOW BUT NOT A FULL QUART. IT WAS TOPPED OFF WHICH TURNED THE OIL LIGHT OFF. THE CHECK ENGINE LIGHT HAD ALSO CAME ON BRIEFLY AT A DIFFERENT TIME FROM THE OIL LIGHT BUT AROUND THE SAME DAY AS THE OIL LIGHT. IT TOO HAD TURNED ITSELF OFF AFTER BEING ON BRIEFLY. SO THE DAY OF INCIDENT THERE WERE NO WARNING LIGHTS ON AT ALL AND THERE HAD BEEN NONE ON EXCEPT FOR THAT BRIEF TIME I DESCRIBED ABOVE. PEOPLE HAVE SINCE SPECULATED THAT THE STEERING FAILED BECAUSE THE CAR HAD STALLED. I DID NOT THINK THAT THE CAR HAD STALLED. RATHER, IT JUST SEEMED AS THO THE POWER FOR THE STEERING HAD QUIT. ONCE THE CAR WAS AT THE SHOP, I WAS TOLD THERE WAS A BAD BANGING SOUND WHEN THE CAR ENGINE WAS ON AND THE MECHANIC SPECULATED THAT A ROD HAD BROKEN. UNTIL THIS HAPPENED, THE ENGINE APPEARED TO RUN WELL AND THERE WAS NO BANGING SOUND OR ANY OTHER NOISE WHILE THE CAR WAS BEING DRIVEN. THE SERVICE MECHANIC CONFIRMED THAT THE OIL WAS FULL BUT MENTIONED IT BEING ALL OVER. THIS COULD HAVE RESULTED IN A TERRIBLE ACCIDENT. I WAS VERY LUCKY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090286April 26, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
NHTSA CAMPAIGN #14V415000 WAS ISSUES FOR RECALL OF FAULTY VALVE COVER GASKET THAT CAN LEAK AND SHORT OUT ALTERNATOR, CAUSING LOSS OF POWER WHILE DRIVING. OUR VERACRUZ HAS NOW HAD THIS VALVE COVER REPLACED THREE TIMES SINCE THIS RECALL WAS ISSUED, TWICE NOW IN THE LAST YEAR. THIS TIME, 4/2018, THE ALTERNATOR WAS SHORTED OUT AND CAUSED LOSS OF POWER WHILE VEHICLE WAS IS MOTION ON CITY STREET. HYUNDAI HAS REPAIRED FAULTY PARTS AGAIN, HOWEVER, THEY HAVE YET TO HAVE A VALID FIX FOR THE PROBLEM. THE REPAIRS HAVE ONLY BEEN A BANDAID, AS SAME PROBLEM KEEPS OCCURRING. I BELIEVE THERE SHOULD BE AN ADDITIONAL RECALL ISSUED TILL HYUNDAI COMES UP WITH VALID FIX FOR THE DANGEROUS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079481March 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
AROUND SEPT. 2017, WHILE IN MOTION ON CITY STREET. VEHICLE'S 2 WARNING LIGHTS TURNED ON, 1ST WAS CHECK ENGINE, THEN NOT LONG AFTER THAT OIL WARNING LIGHTS. LUCKILY I WASN'T TO FAR FROM HOME THAT THE VEHICLE DIDN'T STOP RUNNING AND MADE IT HOME. SO WHEN I GOT HOME I TOLD MY HUSBAND ABOUT IT. BEFORE CHECKING ENGINE COMPARTMENT HE NOTICED OIL DRIPPING AND COOLANT DRIPPING UNDER THE CAR DOWN TO THE GROUND. AND IT WAS A LOT OF SPILLAGE THAT IT EMPTY BOTH OIL AND COOLANT FROM CAR. HE OPENED HOOD ENGINE COMPARTMENT TO CHECK THE LEVEL OF OIL AND FIND'S IT WAS LOW OF OIL. AT THE SAME TIME HE NOTICED OIL LEAKAGE COMING FROM THE VALVE COVER SECTION, LEAKING DOWN TO ALTERNATOR AND COVERED WITH OIL. AFTER THAT HE VISUALLY CHECKED THE RADIATOR AND THERE WAS NO COOLANT, IT WAS EMPTY. SO SINCE THEN I NEVER RAN THE CAR OR WAS OUT OF SERVICE. I WAS TOO BUSY BACK THEN AND NO MONEY TO GET IT FIX. LUCKILY I HAVE ANOTHER CAR TO GET AROUND WITH. SO JUST RECENTLY, A FRIEND MENTIONED TO GO ONLINE AND CHECKED TO SEE IF ANY RECALL FOR THIS VEHICLE'S PROBLEM OR MAKE A COMPLAIN. HOPEFULLY IT'S A MANUFACTURE'S PROBLEM AND WILL LIKE A RESPOND, SO I CAN GET THIS CAR ROLLING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078967March 13, 2018
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE DRIVING 5 MPH, THE ABS MODULE MALFUNCTIONED AND CAUSED THE VEHICLE TO CATCH FIRE. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE AND FLAMES IGNITED FROM THE BATTERY. A POLICE REPORT WAS NOT FILED. THE FIRE WAS EXTINGUISHED BY ATTENDANTS FROM A NEARBY AUTO BODY SHOP. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11075929March 1, 2018
AIR BAGS
THE CONTACT OWNS 2007 HYUNDAI VERACRUZ. VEHICLE WAS HIT BY ANOTHER VEHICLE THAT WAS SLIDING ON ICY ROAD. ANOTHER CAR HIT THE VEHICLE WHILE TRYING TO AVOID THE COLLISION.THERE WAS A RECALL ON DRIVER SIDE AIRBAG HOWEVER BOTH DRIVER AND PASSENGER FAILED TO DEPLOY AND PASSENGER SUSTAINED MULTIPLE FACIAL SCARS THAT REQUIRE SURGERY. HYUNDAI INVESTED AND RESULTS HAVE NO BEEN DISCLOSED. *TT *JS
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11075658March 1, 2018
EXTERIOR LIGHTING
BRAKE LIGHTS STAY ON WHEN THE PEDAL IS NOT DEPRESSED AND ESC LIGHT COMES ON WHILE NOT MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074382February 22, 2018
ENGINE
OIL DRIPS FROM THE ENGINE ONTO ALTERNATOR CAUSING IT TO FAIL. INTERIM RECALL WITH INTERIM REPAIR GIVEN. RECALL CLOSED IN 2015 WITH NO PERMANENT REPAIR. THIS IS MY FOURTH ALTERNATOR TO GO BAD. WITH THE LAST REPAIR MADE UNDER THE CAMPAIGN NUMBER 14V-415. THE DEFECT HAS NOT BEEN REPAIRED AND THE SITUATION CAUSED THE ENGINE TO DIE SUDDENLY PUTTING THE OCCUPANTS IN THE CAR IN DANGER. THIS LAST TIME THE CAR DIED WITH MY WIFE DRIVING IN THE TRAVEL LANE OF ROUTE 9 SOUTH IN HOWELL NJ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065756January 29, 2018
ELECTRICAL SYSTEM
WANTED TO PURCHASE 2011 HYUNDAI VERACRUZ FROM BARNES CROSSING DEALERSHIP IN STARKVILLE/NEW ALBANY, MS. TOOK IT IN FOR CAR INSPECTION AS I SUSPECTED THIS VEHICLE SHOULD HAVE BEEN ON RECALL LIST FOR OIL LEAKING ONTO THE ALTERNATOR FROM GASKET, AS IN RECALL #121. INDEED, THAT PROBLEM WAS FOUND EVEN THOUGH THERE WAS NO RECALL AFFECTING ITS VIN. ANOTHER RECALL NEEDED FOR ALL HYUNDAI VERACRUZ VEHICLES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065480January 28, 2018
ENGINE
I HAD A RECALL #121 WHICH WAS CORRECT AT 50,000 MILES. THE VALUE COVER LEAKS AND DRIPS ONTO THE ALTERNATOR. 25,000 MILES IT HAPPENED AGAIN. I WAS DRIVING MY CAR YESTERDAY AND ALL LIGHTS CAME ON SO I TURNED TO GO HOME. CALL THORNTON ROAD HYUNDAI IN LITHIA SPRINGS, GA AND THE SERVICE MANAGER TOLD ME TO BRING IN MY CAR CAUSE ITS STILL COVERED CAUSE I HAD 74,500 MILES ON MY CAR. MY HUSBAND HAD TO CHARGE UP MY BATTERY JUST TO MAKE IT TO THE DEALERSHIP. I GOT THERE AND I WENT TO SERVICE AND SPOKE WITH THIS LADY AND I EXPLAINED THE SITUATION AND SHE SAID THAT I DIDNT SPEAK WITH ANYONE BECAUSE SHE WAS THE SERVICE MANAGER. SO SHE GAVE ME AN ATTITUDE SAYING IT WAS ALREADY DONE AND THEY WILL NOT DO IT AGAIN. SO MY HUSBAND AND I DROVE HOME AND I BROKE DOWN, MY CAR STOPPED ON ME AND IT WAS SMOKING A LITTLE AND WE HAD TO CHARGE THE BATTERY AGAIN JUST TO GET THE CAR INTO GEAR AND HAD TO GET ONE OF HIS FRIENDS TO TOW MY CAR HOME. IF THEY WOULD OF FIXED THE PROBLEM RIGHT THE FIRST TIME THEN THIS PROBLEM SHOULD OF NOT HAPPENED 25,000 MILES LATER. THEY PUT MY LIFE IN DANGER WHEN I WAS FORCED TO DRIVE HOME AND BROKE DOWN ON A 2-WAY HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062439January 12, 2018
AIR BAGS
MY AIRBAG LIGHT IS LIT ON MY DASH. MY CAR HAS NOT BEEN INVOLED IN AN INCIDENT. I CAME OUT ONE DAY & MY AIRBAG LIGHT WAS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061412January 9, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE ATTEMPTING TO START THE IGNITION, THE VEHICLE WOULD NOT START. THE VEHICLE WAS JUMPSTARTED AND DRIVEN TO THE DEALER. MID ISLAND HYUNDAI (1815 MIDDLE COUNTRY RD, CENTEREACH, NY 11720) REPLACED THE BATTERY IN THE VEHICLE, BUT THE FAILURE RECURRED SIX MONTHS LATER. THE DEALER DIAGNOSED THAT OIL WAS LEAKING ONTO THE ALTERNATOR. THE SEAL, ALTERNATOR, AND BATTERY WERE REPLACED IN THE VEHICLE, BUT THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN TO HYUNDAI 112 (2114 NY-112 MEDFORD, NY 11763) WHERE THE SEAL, ALTERNATOR, AND BATTERY WERE REPLACED AGAIN. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061416January 9, 2018
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT AND P2135 CODE. 2ND OCCURRENCE. CAR ENTERS LIMP HOME MODE. OCCURRED WHILE DRIVING ON A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055060December 16, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY VEHICLE IS EXPERIENCING ALL OF THE ISSUES LISTED IN THE FOLLOWING CAMPAIGNS, YET, THE MANUFACTURER IS REFUSING TO COVER THE REPLACEMENT OF THE PART. 13V113000 09V122000 THE VEHICLE GETS STUCK IN DRIVE, OR PARK, AND CAN'T BE ADJUSTED WHEN THE BRAKE IS DEPRESSED. THE ESC STICKS ON RANDOMLY. I'VE REPLACE MANY, MANY BRAKE LIGHTS IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054694December 14, 2017
STEERING
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE TURNING THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO EXERT FORCE TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052922December 7, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE DRIVING APPROXIMATELY 75 MPH, THE DRIVER NOTICED THAT THE HEADLIGHTS DIMMED AND VARIOUS INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. ALSO, THE STEERING ASSIST OPERATED IMPROPERLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR EXPERIENCED OIL DAMAGE DUE TO AN OIL LEAK FROM THE FRONT VALVE COVER GASKET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN DECEMBER 2014 PER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051139November 29, 2017
ELECTRICAL SYSTEM
BATTERY AND SEAT BELT INDICATOR LIGHTS BEGAN FLASHING INTERMITTENTLY AND EVENTUALLY I LOST ALL POWER AND ENGINE SHUT DOWN ON A BUSY HIGHWAY WITH SEVERAL CHILDREN AND AN INFANT ON BOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047908November 21, 2017
UNKNOWN OR OTHER
VALVE COVER GASKETS LEAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042044November 1, 2017
ELECTRICAL SYSTEM
TRAVELING AT HIGHWAY SPEED, DASH WARNING LIGHTS STARTED FLASHING, ENGINE SHUTDOWN, COULD NOT PUT CAR IN PARK AND BATTERY DEAD. RECALL 121 COMPLETED ON 01/31/2015 AT 33,586 MILEAGE AND VALVE GASKET LEAKED OIL ON 10/29/2017 AT 42,775 MILEAGE RUINING ALTERNATOR. THIS IS LESS THAN 36 MONTHS AND ONLY 9,189 ON ORIGINAL RECALL 121 CAMPAIGN REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041858October 31, 2017
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE WHEN FILLING THE VEHICLE ONLY GOES TO HALF A TANK AND THEN GOES DOWN FROM THERE. IT NEVER GOES TO THE FULL POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025263September 25, 2017
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
A STOP LAMP SWITCH MALFUNCTION MAY ALSO AFFECT THE OPERATION OF THE BRAKE-TRANSMISSION SHIFT INTERLOCK FEATURE SO THE TRANSMISSION SHIFTER WOULD NOT BE ABLE TO BE SHIFTED OUT OF THE PARK POSITION. IT MAY ALSO CAUSE THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE, AND IT MAY NOT DEACTIVATE THE CRUISE CONTROL WHEN THE BRAKE PEDAL IS DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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