Hyundai Veracruz Complaints

662 consumer complaints on file.

#11141709October 21, 2018
EXTERIOR LIGHTING
PURCHASED VEHICLE NEW IN 2012. CURRENTLY AT 112K MILES. OVER THE PAST YEAR I HAVE NOTICED THAT WHEN MY LIGHT DIAL IS IN THE "ON" POSITION AND SIGNALING RIGHT WITH THE TURN SIGNAL STALK IN CITY CONDITIONS (5-30 MPH) MY HEADLIGHTS (AND DASH LIGHTS) WILL FLICKER OFF AND BACK ON. LIGHT DIAL IS AT END OF SIGNAL STALK AND I INITIALLY CONCLUDED I POSSIBLY TWIST THE STALK IN A SLIGHT NATURE WHEN DRIVING TO CAUSE THE ISSUE BUT LATER CONCLUDED THE DIAL IS EXTREMELY SENSITIVE TO TOUCH. I OFTEN KEEP THE LIGHT DIAL IN "AUTO" AND USUALLY ONLY HAVE IT IN "ON" DURING RAIN CONDITIONS. SAFETY CONCERN IS RELEVANT TO NOT BEING ABLE TO SEE MOMENTARILY WHILE TURNING OR ONCOMING TRAFFIC THINKING I AM FLASHING MY LIGHTS TO SIGNAL THEM TO GO INSTEAD OF ME CAUSING US TO TURN AT THE SAME TIME. OVER THE PAST THREE TIMES DRIVING THIS WEEK, I HAVE WITNESSED MY LIGHTS TURNING ON FOR ABOUT A MINUTE AND THEN BACK OFF WHILE IN "AUTO" DRIVING IN BRIGHT SUNLIGHT AND NO SHADE (OCCURRED TWICE IN ONE DRIVE) AND NO SIGNAL STALK MANIPULATION. THIS EVENT CAUSED ME TO TAKE THE LIGHTS TO "OFF" WHICH ON MY NEXT EXCURSION CAUSE THEM TO FLICKER ON AND THEN OFF WHILE SIGNALING RIGHT IN CITY CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140834October 17, 2018
AIR BAGS
THE AIRBAG LIGHT JUST CAME ON WHEN I STARTED MY VEHICLE. I AM THE ORIGINAL OWNER AND THE CAR HAS NEVER BEEN ANY SORT OF ACCIDENT. I HAD A SERVICE TECH PULL THE CODES (B1448- OCS MAT DEFECT AND B1481 - HIGH RESISTANCE TOO HIGH(2ND STAGE) FOR DRIVER SIDE AIRBAG AND THE CODE POINTS TO THE CLOCK SPRING. THERE IS A RECALL ON THESE MODEL VERACRUZ'S BUT NOT ON MY VIN. HYUNDAI MAY NEED TO EXPAND THEIR VIN LIST. I HAVE THE CAR SITTING NOW UNTIL I GET THIS RESOLVED BY HYUNDAI. MY CAR IS THE EXACT SAME MODEL AND COLOR AS PICTURED HERE. HTTPS://WWW.CARS.COM/ARTICLES/2011/09/RECALL-ALERT-2007-08-HYUNDAI-SANTA-FE-VERACRUZ/ HYUNDAI WILL NOT FIX IT BECAUSE THERE IS NO ACTIVE RECALL FOR MY VIN. IS THERE ANYTHING THAT I CAN DO? HYUNDAI CASE # 11682549
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140619October 16, 2018
ELECTRICAL SYSTEM
ALTERNATOR VOLTAGE GOES FROM 11.7 TO 13.2 WITH NO CHANGE IN LOADS. CAN VISUALLY SEE OIL LEAK ON ALTERNATOR. LEAK WAS RECALLED IN 2014 WAS SUPPOSED TO BE CORRECTED NOW RE-OCCURRING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139933October 12, 2018
ENGINE, UNKNOWN OR OTHER
MY WAS HUSBAND WAS DROPPING ME OFF AT WORK DRIVING BACK HOME WHICH IS LESS THAN 5MINUTES FROM MY JOB ON A STREET THERE WAS A LOUD POP AND THE DRIVER ON THE SIDE WAS YELLING THE CAR WAS ON FIRE HE PULLED OVER TOOK MY SWEATER OUT OF THE VEHICLE AND PUT THE FIRE OUT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11130575September 21, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. WHEN THE CONTACT TURNED THE KEY IN THE IGNITION, THE VEHICLE FAILED TO CRANK. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE CONTACT NOTICED AN OIL LEAK UNDERNEATH THE FRONT OF THE VEHICLE. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED BY THE INSURANCE COMPANY TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE ENGINE SEIZED AND THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. TEAM HYUNDAI (22514 THREE NOTCH RD, LEXINGTON PARK, MD 20653, 1-(301) 433-7574) WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO DETERMINE IF THE FAILURE COULD BE DIAGNOSED AND REPAIRED PER THE RECALL. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE FROM THE INDEPENDENT REPAIR FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129353September 13, 2018
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED FAILURES WITH THE ALTERNATOR. THE VEHICLE WAS TAKEN TO J.D. BYRIDER (1525 GALLATIN PIKE N, MADISON, TN 37115, (615) 860-3838) WHERE IT WAS REPAIRED FOR FREE PER AN UNKNOWN RECALL REGARDING THE ALTERNATOR. THE CONTACT STATED THAT THE FAILURE RECURRED. THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER HAD NO RECORD OF THE INITIAL RECALL REPAIR AND SUGGESTED THAT THE CONTACT CALL THE DEALER AGAIN WITH AN INVOICE NUMBER TO SEE IF THEY WOULD HONOR HAVING THE VEHICLE REPAIRED AGAIN AT NO CHARGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123217August 29, 2018
ELECTRICAL SYSTEM
VEHICLE LOST ALL POWER WHILE DRIVING IN SUBDIVISION WAS UNABLE TO TURN STEERING WHEEL. TOOK TO REPAIR SHOP ADVISED THE ALTERNATOR NEEDED TO BE REPLACED. PAID TO HAVE REPLACED. NOTICED A RECALL ON THE VERACRUZ THAT WAS NEVER ADDRESSED. ON THE NHTSA WEBSITE THE RECALL STATED ALTERNATOR AND GASKET WOULD BE AFFECTED BUT HYUNDAI IS STATING IT IS ONLY FOR THE OIL AND GASKET NOT ALTERNATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122289August 25, 2018
STEERING
THE GEAR SHIFT IS STICKING AND WILL NOT MOVE OUT OF DRIVE AND REVERSE. THE VEHICLE WAS STATIONARY, TURNED ON IN A PARKING LOT WITH OTHER CARS AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121126August 20, 2018
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. WHILE DRIVING 40 MPH, THE ELECTRONIC STABILITY CONTROL, BATTERY, CHECK ENGINE, AND BRAKE WARNING INDICATORS ILLUMINATED AND THE ENGINE SEIZED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ALTERNATOR FAILED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120590August 17, 2018
ENGINE
WHILE I WAS DRIVING MY VEHICLE, THE BATTERY LIGHT CAME ON AND QUICKLY I LOST POWER AND MY ABILITY TO CONTROL THE VEHICLE. I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND TOWED. THE ALTERNATOR WAS REPLACE AND CAR WAS DRIVING FINE. 2 WEEKS LATER, THE BATTERY LIGHT CAME BACK ON. I INSPECTED THE ALTERNATOR AND COULD SEE OIL VISIBLE ON THE ALTERNATOR. I DID SOME QUICK RESEARCH AND FOUND THAT THERE WAS A RECALL FOR A VALVE GASKET LEAK ONTO THE ALTERNATOR ON MY 2011 HYUNDAI VERACRUZ, THAT HAD BEEN FIXED IN 2014. NOW HAVING THE SAME EXACT ISSUE. HYUNDAI OF CHANTILLY, VA CONFIRMED, BUT WILL NOT COVER CHARGES TO REPAIR. THIS IS EXTREMELY DANGEROUS, AS I WAS DRIVING WITH MY 2 YEAR OLD TWINS WHEN THE CAR SHUT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115236August 1, 2018
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
I WENT TO START MY CAR AND I HEARD A NOSE SO THEN I TURN THE CAR OFF AND SO AS I PUT IT IN GEAR TO DRIVE IT WENT ON IT OWN THE BRAKES WAS NOT WORK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11112248July 18, 2018
EXTERIOR LIGHTING
HEADLIGHTS TURNING ON AND OFF WHILE DRIVING. APPEARS TO BE A PROBLEM WITH THE HEADLIGHT SWITCH/STALK ON STEERING WHEEL. HAPPENS WHILE STOPPED, DRIVING ON STREETS AND HIGHWAYS. SEEMS TO OCCUR MORE OFTEN WHILE MAKING TURNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110367July 9, 2018
ENGINE
RECALL RELATING TO OIL LEAK FROM THE FRONT CYLINDER BANK VALVE COVER GASKET COMPLETED. REPAIRS WERE COMPLETED BY AUTHORIZED REPRESENTATIVE OF HYUNDAI INCLUDING REPLACEMENT OF THE ALTERNATOR. FRONT CYLINDER STILL IS LEAKING AND NEW ALTERNATOR IS NOW CONTAMINATED. THE ALTERNATOR BEING CONTAMINATED WILL CAUSE THE SYSTEM TO BECOME INOPERATIVE AS DESCRIBED IN THE RECALL. CLAIM PRESENTED TO HYUNDAI AND CAR DEALERSHIP TO INSPECT THE VEHICLE AND COMPLETE REPAIRS. CLAIM DENIED. DATE BELOW IS APPROXIMATE. FINAL DENIAL ISSUED TODAY 07/09/2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109532July 4, 2018
ENGINE, UNKNOWN OR OTHER
THE CHECK ENGINE LIGHT IS COMING ON AND STAYING ON WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105276July 3, 2018
VISIBILITY/WIPER
TAKATA RECALL - WINDSHIELD WIPER BLADE WENT OUT BECAUSE IT APPEARS THAT THE NUT THAT FASTENS THE TRANSMISSION IS NOT SECURE ENOUGH CAUSING THE BLADE TO BE TOTALLY INOPERABLE. EVEN WHEN THE NUT IS REFASTENED OR REPLACED, IT WILL LOOSEN DURING AN EXPECTED RAIN SEASON THAT REQUIRES MUCH USE. IT IS LIKELY THE STANDARD NUT FOR THIS DEVICE COULD BE REPLACED BY A LOCK NUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104777June 29, 2018
ELECTRICAL SYSTEM
OUR HYUNDAI VERACRUZ GOT ALL OF SUDDEN STOPPED WHILE ON THE ROAD. IT DID NOT MOVE AND ALL THE TRAFFIC GOT BACKED UP LUCKILY THERE WAS NO HEAVY VEHICLE EXCEPT FOR TOO MANY CARS. FEW NICE PEOPLE REALLY HELPED US TO SOME HOW MOVE THE CAR AND AT LEAST GET OUT OF BUSY ROAD SO THAT TRAFFIC CAN GET THROUGH. THEN THE CAR GOT TOWED TO THE AUTHORIZED HYUNDAI SERVICE DEALER AND THEY TOLD US THAT THE ALTERNATOR IS HAVING THE PROBLEM AND NEED TO BE CHANGED. WE DID SOME ONLINE SEARCH AND FOUND OUT THAT THE IN 2015 HYUNDAI DID HAD A RECALL FOR THE VALVE COVER GASKET AND IF REQUIRED THEY WOULD ALSO CHANGE THE ALTERNATOR. I AM NOT SURE IF OUR DEALER CHANGED THE ALTERNATOR AT THE TIME WHEN RECALLED ITEM WAS GETTING FIXED AND EVEN IF DEALER HAVE CHANGED - ITS BASED ON MY LIMITED AUTO KNOWLEDGE THAT ALTERNATOR LAST AT LEAST 50,000 TO 80,000 MILES. HENCE WE WOULD LIKE TO BRING IT TO THE NOTICE OF NHTSA. THE MAIN REASON IS THE CONCERN FOR SAFETY AS WHEN THIS HAPPEN BOTH THE KIDS WERE IN THE CAR WHICH SCARED US THE MOST. WE HOPE THE AUTHORITY LOOK INTO THE MATTER AND PROVIDES SOME UPDATES TO US ABOUT THIS PARTICULAR ISSUE AS WE HAVE NOT GOT PROPER REPLY WHILE CONTACT HYUNDAI MOTORS USA CORPORATE OFFICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100795June 10, 2018
ENGINE
THE CAR STOPPED WORKING 2 WEEKS AGO. THE BATTERY LIGHT CAME ON SO WE TOOK THE CAR TO OUR MECHANIC AND THE MECHANIC PROCEEDED TO CHANGE THE ALTERNATOR DUE TO EXCESSIVE GREASE ON THE ALTERNATOR, AFTER DRIVING HOME THE CAR WOULDN'T START SO WE HAD TO TOW TO REPAIR SHOP. THE MECHANIC TOOK ABOUT 2 DAYS TO CHANGE THE ALTERNATOR . WHEN WE RECEIVED THE CAR BACK WHILE IN IDLE IT STOPPED WHILE IT WAS IN IDLE ABOUT 15 MILES FROM REPAIR SHOP .WE HAD TO AGAIN TOW THE VEHICLE TO THE REPAIR SHOP WE TOOK THE CAR BACK AND THE MECHANIC REPLACED THE ALTERNATOR AGAIN AND BATTERY WHERE THE CAR IS RIGHT NOW. THE CAR AGAIN WOULD TURN OVER BUT AGAIN WOULD STOP RIGHT AWAY. THE MECHANIC SAID THAT THE VALVE COVER GASKET WAS LEAKING AND POSSIBLE DAMAGED WIRES IN THE ENGINE/ALTERNATOR. THE VALVE COVER WAS REPLACED ABOUT 3 YEARS AGO ACCORDING TO THE HYUNDAI RECALL RECORDS AT BOULDER HYUNDAI. OUR MECHANIC STATED AND HE WILL PUT THAT IN WRITING THAT THE VALVE JOB WAS SUBSTANDARD AND THE WORK 'SHODDY '.UPON RESEARCHING THE NHTSA OTHER OWNERS OF THE HYUNDAI 2008 VERACRUZ HAVE HAD THE SAME PROBLEM AND ONE OWNER HAD THE VALVE COVER REPLACED 3 TIMES AND ARE STILL HAVING THE SAME PROBLEM. I HAVE CALLED HYUNDAI AND THEY ARE NOT TAKING RESPONSIBILITY AND I AM UNABLE TO TRADE IN THE VEHICLE OR SALE SO I AM OUT ABOUT $7000.00 PER KELLY BLUE BOOK VALUATION FOR A WORKING CAR. WE ATTEMPTED ON SATURDAY, JUNE 9TH TO CHECK THE CAR TO SEE IF IT WOULD RUN AND AGAIN AFTER JUMPING THE CAR IT CUTS RIGHT OUT. I BELIEVE IF THE REPAIR ON THE RECALLED VALVES WAS DONE CORRECTLY THE FIRST TIME THE CAR WOULD BE IN WORKING ORDER AND THE ALTERNATOR WOULD NOT HAVE HAD THE EXCESSIVE GREASE ON THE ALTERNATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100319June 7, 2018
ENGINE
THIS IS REGARDING A RECALL TO MY 2012 HYUNDAI VERACRUZ. IN NOVEMBER 2014 I HAD THE FRONT VALVE COVER REPLACED UNDER A RECALL BECAUSE IT WAS LEAKING. IT RECENTLY STARTED LEAKING AGAIN. WHEN I CALLED THE DEALERSHIP, THEY SAID THAT THERE WAS NO RECALL ON MY VEHICLE AND THAT I WOULD HAVE TO PAY FOR THE REPAIR. I WRITING TO INFORM YOU THAT THIS IS STILL AN ISSUE. MY VEHICLE ONLY HAS 63K MILES ON IT, ALL MAINTENANCE IS PERFORMED ON OR AHEAD OF SCHEDULE AND IS GARAGE KEPT. I PAID FOR THE REPAIR OUT OF POCKET AT A REPAIR SHOP OTHER THAN THE DEALER. THIS IS NOT AN ISSUE THAT SHOULD REOCCUR WITH 4 YEARS TO A VEHICLE THAT IS SO WELL MAINTAINED. THE INVOICES FOR BOTH REPAIRS ARE ATTACHED IN A PDF FILE. IF OTHER CUSTOMERS ARE REPORTING THIS ISSUE, I BELIEVE A SECOND RECALL NEEDS TO BE ISSUED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099242June 1, 2018
POWER TRAIN
VEHICLE FREQUENTLY IS LOCKED INTO GEAR, RECENTLY STUCK IN PARK WHILE BLOCKING A BUSY DRIVE-THRU. THE VEHICLE HAS ALSO BECOME STUCK IN DRIVE MAKING IN NEARLY IMPOSIBLE TO SAFELY LEAVE THE VEHICLE PARKED IN OUR ENCLOSED GARAGE. THIS HAS BECOME A FREQUENTLY OCCURING ISSUE AND MORE OF A SAFETY ISSUE THAN WE PREVIOUSLY THOUGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093429May 11, 2018
ENGINE, STEERING
HIGHWAY TRAVELING AT 65 MPH WHEN OIL LIGHT GLOWS BUT DOESN'T COME ON FULLY. AS DRIVER SLOWS TO PULL TO SIDE OF ROAD, OIL LIGHT COMES ON FULLY W/CHECK ENGINE LIGHT AND POWER STEERING QUITSALL AT ONCE, MAKING STEERING VERY DIFFICULT. IT WAS A VERY DANGEROUS SITUATION BECAUSE IT WAS ON A TURN ON I81. LUCKILY TRAFFIC WAS LIGHT AND THERE WAS NO ACCIDENT. THE CAR WAS THEN TOWED TO A SERVICE STATION. IN TERMS OF RELEVANT HISTORY, WHEN TRIP STARTED, NO WARNING LIGHTS WERE ON. BUT INCIDENT CAME A FEW DAYS AFTER THE OIL LIGHT HAD GLOWED (NOT FULLY LIT). THE OIL WAS A TAD LOW BUT NOT A FULL QUART. IT WAS TOPPED OFF WHICH TURNED THE OIL LIGHT OFF. THE CHECK ENGINE LIGHT HAD ALSO CAME ON BRIEFLY AT A DIFFERENT TIME FROM THE OIL LIGHT BUT AROUND THE SAME DAY AS THE OIL LIGHT. IT TOO HAD TURNED ITSELF OFF AFTER BEING ON BRIEFLY. SO THE DAY OF INCIDENT THERE WERE NO WARNING LIGHTS ON AT ALL AND THERE HAD BEEN NONE ON EXCEPT FOR THAT BRIEF TIME I DESCRIBED ABOVE. PEOPLE HAVE SINCE SPECULATED THAT THE STEERING FAILED BECAUSE THE CAR HAD STALLED. I DID NOT THINK THAT THE CAR HAD STALLED. RATHER, IT JUST SEEMED AS THO THE POWER FOR THE STEERING HAD QUIT. ONCE THE CAR WAS AT THE SHOP, I WAS TOLD THERE WAS A BAD BANGING SOUND WHEN THE CAR ENGINE WAS ON AND THE MECHANIC SPECULATED THAT A ROD HAD BROKEN. UNTIL THIS HAPPENED, THE ENGINE APPEARED TO RUN WELL AND THERE WAS NO BANGING SOUND OR ANY OTHER NOISE WHILE THE CAR WAS BEING DRIVEN. THE SERVICE MECHANIC CONFIRMED THAT THE OIL WAS FULL BUT MENTIONED IT BEING ALL OVER. THIS COULD HAVE RESULTED IN A TERRIBLE ACCIDENT. I WAS VERY LUCKY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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