Hyundai Veracruz Complaints

662 consumer complaints on file.

#11388572January 17, 2021
ENGINE
MY ENGINE LEAKING ON THE ALTERNATOR AND MAKE THE CAR STOP ALL THE TIME I HAVE BEEN CHANGED THE ALTERNATOR BUT IT KEEP HAVING THE SAME ISSUE HYUNDAI USA CONTACT ME FOR A RECALL BUT NO FORWARD INIATIVE AND TOLD ME TO WAIT I MAKIYTHIS COMPLAINT TO MAKE IT RIGHT. THE VHICULE SINCE THEN TO DRIVE I HAVE TO JUMP START IT ALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388290January 15, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT TWICE THE VEHICLE FAILED TO START-UP WITHOUT WARNING, AFTER SEVERAL ATTEMPTS. THE CONTACT TOOK THE VEHICLE TWICE TO AN INDEPENDENT MECHANIC WHERE SHE HAD THE ALTERNATOR REPLACED ON BOTH OCCASIONS. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. ABC HYUNDAI (6825 REDWOOD ST, LAS VEGAS, NV 89118) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388397January 15, 2021
EXTERIOR LIGHTING, SEAT BELTS, VISIBILITY/WIPER
I PURCHASED A 2008 HYUNDAI VERACRUZ IN 2014. I WAS TAKING A FRIEND HOME AND AS I WAS PULLING IN ALL LIGHTS LIT UP AND CAR JUST SHUTS OFF. I COULDN'T GET THE CAR TO DO ANYTHING. I HAD THE CAR TOWED. MY WINDSHIELD WIPERS DOESN'T WORK, DOOR HANDLES ARE ALL BROKEN, SEAT BELTS DOESN'T WORK, ALTERNATOR HAS BEEN CHANGE 3 TIMES DUE TO OIL LEAKAGE,NO RADIO, THE RPM'S GOES UP AND DOWN AND TRUNK WON'T OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388147January 14, 2021
ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING A FLUID LEAK COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED CALLED TWO LOCAL UNKNOWN DEALERS AND WAS INFORMED THAT THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388163January 14, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE LOSS MOTIVE POWER WHILE MAKING A TURN. THE OIL LEVEL AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE ALTERNATOR REPLACED. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF FAILURE. THE MANUFACTURER DETERMINED THAT THE REPAIR WAS PERFORMED BY INDEPENDENT MECHANIC AND THEREFORE THERE WOULD BE NO REIMBURSEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377607December 2, 2020
ENGINE
FRONT COVER GASKET SEVERE OIL LEAK, ALTERNATOR SOAKING IN OIL.NOW NOT CHARGING BATTERY AS ENGINE RUNS ON BATTERY POWER THE ALTERNATOR IS NOT PRODUCING POWER. NOW I CANNOT USE MY VERACRUZ. FOT STALLED GOOD THING I HAD THE TIME TO PARK BEFORE THE ENGINE STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377091November 30, 2020
ELECTRICAL SYSTEM
THE BATTERY COMPLETELY DRAINS. SOMETIMES ITS BECAUSE THE LIGHTS TURN ON BY THEMSELVES WHEN THE CAR IS OFF, OR THE RADIO COMES ON, OR THE WIPERS TURN ON, OR THE AC TURNS ON, OR THE BLOWER IN THE REAR TURNS ON. THESE ITEMS WILL STAY ON ALL NIGHT WHILE PARKED IN THE DRIVEWAY AND DRAIN THE BATTERY COMPLETELY. I HAVE TRIED TO REMOVE THE SPECIFIC FUSES IE. THE RADIO, BUT THEN ITS THE BLOWER THAT STAYS ON. I REMOVE THAT FUSE AND ITS THE LIGHTS THAT CAME ON. THIS HAS BEEN GOING ON FOR THE BETTER PART OF 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376333November 25, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING ON A MOUNTAIN PASS ROAD, A DEER JUMPED IN FRONT OF THE VEHICLE CAUSING THE CONTACT TO SWERVE. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS UNCERTAIN OF ALL THE EVENTS THAT TOOK PLACE DUE TO HIM LOSING CONSCIOUS AFTER THE CRASH REPEATEDLY DUE TO THE IMPACT. THE VEHICLE CRASHED THROUGH A SIGN, WENT 300 YARDS DOWN A PASS, CRASHED INTO TREES AS THE IT WENT OVER THE MOUNTAIN BASED ON A REPORT OF THE INCIDENT. THE VEHICLE WAS FOUND THE NEXT DAY BY ANOTHER DRIVER. THE CONTACT WAS TAKEN OUT OF THE VEHICLE BUT DID NOT GO INITIALLY TO THE HOSPITAL. THE CONTACT SUSTAINED A CONCUSSION, FRACTURED RIBS, SWOLLEN LEGS, AND AN INJURED SHOULDER. THE CONTACT MENTIONED BEING CURRENTLY UNDER A DOCTORS CARE DUE TO THE IMPACT. THE CONTACT WAS UNCERTAIN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11373624November 7, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
ONE OR TWO YEARS AGO THE PLASTIC DRIVER DOOR INSIDE DOOR HANDLE BROKE OFF. THIS WEEK THE PLASTIC PASSENGER FRONT INSIDE DOOR HANDLE BROKE. NOT GOOD. IF THERE WAS A WRECK AND YOU NEEDED TO GET OUT OF THE CAR AND THE DOOR HANDLE BREAKS YOU COULD BE IN A WORLD OF TROUBLE! I DON'T THINK DOOR HANDLES SHOULD BREAK!! I HAVE THE PASSENGER BROKEN DOOR HANDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361212September 25, 2020
ELECTRICAL SYSTEM
FOR THE 2ND TIME AFTER PER HYUNDAI A PREVIOUSLY RECALLED ISSUE WAS REPAIRED, MY ALTERNATOR FAILED WHILE DRIVING ON A INTERSTATE HIGHWAY. THE PREVIOUS RECALL IS NUMBER: 14V415000. WHEN THE VEHICLE STALLED LEAVING ME STRANDED AND UPON INSPECTION UNDER THE HOOD, THE ALTERNATOR WHICH WAS REPLACE ONLY 3 YEARS AGO WHEN THIS LAST HAPPENED AND PER HYUNDAI AGAIN 2 YEARS BEFORE THAT FOR THE RECALL, WAS COMPLETELY COVERED IN OIL AS IF THE RECALL WAS NEVER DONE EVEN THOUGH THEY SAY IT WAS. (3 ALTERNATORS COVERED IN OIL FOR A VEHICLE THAT IS ONLY 10 YEARS OLD). THIS ISSUE CAME OUT OF NO WHERE AND AGAIN LEFT ME STRANDED. IT THE RECALL WAS ACTUALLY COMPLETED I BELIEVE THE GASKET/SEAL THAT WAS REPLACED IS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353677September 8, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED THAT FUEL LEAKED ONTO THE ALTERNATOR AND CAUSED THE ENGINE TO SHUTOFF WHILE DRIVING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING) AT SOUTH CHARLOTTE HYUNDAI LOCATED AT 8525 SOUTH BLVD, CHARLOTTE, NC 28273 HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER WHO REPAIRED THE VEHICLE HOWEVER, THE FAILURE RECURRED A THIRD TIME AND THE DEALER INFORMED THE CONTACT THAT THE FAILURE WOULD NOT BE REPAIRED AGAIN FREE OF CHARGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353463September 6, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY ALTENATER WENT OUT AND THERE'S ALOT OF OIL ON IT AND IT WENT OUT IN PHOENIX AZ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342459July 31, 2020
ENGINE
EVER SINCE WE HAD A RECALL WITH HYUNDAI ABOUT REPLACING THE ENGINE'S COVER, THE CAR HAS BEEN HAVING PROBLEMS SINCE. THE ISSUE OCCURRED WHERE THE CAR WOULD NOT START, AND WOULD FLASH MANY SYMBOLS ON THE DASHBOARD. WHAT WOULD HAPPEN IS THAT I WOULD PULL THE CAR TO THE SIDE OF THE ROAD, WAIT A COUPLE OF SECONDS, AND THE CAR WOULD START AGAIN. WE WENT TO OUR LOCAL AUTO SERVICE ABOUT THIS ISSUE, BUT TOLD US THAT IT SHOULDN'T BE A BIG ISSUE. AND WHEN THIS ISSUE OCCURRED THE SECOND TIME, I TOOK THE CAR TO HYUNDAI SERVICES TO SEE WHAT THE PROBLEM WAS. THEY TOLD ME THAT IT WAS JUST A FLUKE AND THAT IT WILL NOT HAPPEN AGAIN. BUT WHEN THIS ISSUE OCCURRED THE THIRD TIME, SIMILARLY TO THE FIRST AND SECOND TIME, THE CAR STOPPED RUNNING AND THE SYMBOLS FLASHED. BUT THIS TIME, THE ENGINE STARTED TO SMOKE AND THE CAR WOULD NOT START NO MATTER HOW LONG I WAITED. THIS LED MY FAMILY TO BE STUCK IN THE HIGHWAY AND HAD TO CALL A TOW SERVICE TO PICK OUR CAR UP. WHEN WE TOLD HYUNDAI, THEY TOLD ME THAT THE ISSUE IS THAT A ROD WHICH WAS A PART OF THE ENGINE, IMPALED THE ENGINE MOTOR AND MADE A QUARTER SIZED HOLE, WHICH LEAKED GASOLINE FROM THE CAR. WE TOLD HYUNDAI THAT WE STRONGLY BELIEVE THAT THIS ISSUE OCCURRED BECAUSE OF THE RECALL, BUT THEY DENIED AND SAID THAT WE MUST PAY FOR AN ENGINE REPLACEMENT. WE FEEL WRONGED BY HYUNDAI AS THESE ISSUES OCCURRED AFTER THE RECALL, AND THE CAR ONLY HAS 124,00 MILES ON IT. MY FAMILY ALSO TOOK EXTENSIVE CARE OF THE CAR THROUGHOUT THE 10 YEARS WE HAVE HAD THIS CAR. MY FAMILY AND I ALSO BELIEVE THAT OTHER VERACRUZ OWNERS MIGHT HAVE HAD A SIMILAR ISSUE AS OURS, SO WE HOPE YOU UNDERSTAND OUR SITUATION. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341300July 24, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
VEHICLE ALTERNATOR WENT, SOMETHING IN DRIVESHAFT BROKE, CAUSING VEHICLE TO GO RIGHT ON ITS OWN INTO TELEPHONE POLE, SIR BAGS DIDN'T DEPLOY. RECALLS ARE OUT ON THESE ISSUES BUT NO ONE HAS COVERED VEHICLE LOSS AND LOAN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11340677July 21, 2020
ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE BATTERY WARNING LIGHT ILLUMINATED. THE FOLLOWING DAY, THE VEHICLE FAILED TO START IMMEDIATELY. THE VEHICLE WAS JUMP STARTED BUT STALLED SOON AFTER. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING) WHICH SHE LINKED TO THE FAILURE. SERRA HYUNDAI SERVICE DEPARTMENT (1503 GADSDEN HWY, TRUSSVILLE, AL 35235) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE RECALL REMEDY WAS ALREADY PERFORMED ON THE VEHICLE. THE CONTACT ALSO REACHED OUT TO AN INDEPENDENT MECHANIC WHO GAVE HER AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337691July 6, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
THE ESC LIGHT GOES ON AND OFF WHEN I AM DRIVING. IN ADDITION, THE SAFETY SEAT BELT LIGHT IS ON. I FEEL THESE ARE TIED TO TEH RECALL ON THIS MADE AND MODEL, HOWEVER, WHEN THE DEALER RUNS MY VIN, IT IS NOT ON THE LIST. I FEEL THIS IS IN ERROR ESPECIALLY WHEN I READ THE SAFETY RECALL INFO ON RECALL #13V113000, 09V122000, AND 11V472000. I AM NOT SURE WHY MY VEHICLE IS NOT ON THE LIST WHEN THE VIN IS RUN AGAINST THE DATABASE SINCE THE DESCRIPTION AND SYMPTOMS ARE DESCRIBED IN THESE KNOWN RECALLS. HOW DO I GET MY VIN PROPERLY INCLUDED IN THESE RECALLS. THE DEALER REFUSES TO WORK ON IT AS PART OF THE RECALL UNLESS IT IS IN THE DATABASE. THESE ARE SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330815June 25, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED AT CAPITOL HYUNDAI MONTGOMERY LOCATED AT 2820 EASTERN BLVD, MONTGOMERY, AL 36116. THE FAILURE RECURRED AFTER 50,000 MILES AND THE FAILURE WAS REPAIRED BY THE SAME DEALER. THE FAILURE RECURRED AND THE DEALER TOLD THE CONTACT THAT THE VEHICLE WOULD NOT BE REPAIRED FREE OF CHARGE FOR A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328846June 15, 2020
ENGINE
TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT ENGINE OIL LEAKED FROM THE OIL PAN UNTO THE ALTERNATOR, AND THAT THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327120June 3, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT STATED THAT SHE BECAME AWARE THAT ENGINE OIL WAS LEAKING ONTO THE ALTERNATOR. THE CONTACT TOOK THE VEHICLE TO MASSEY HYUNDAI (1706 MASSEY BLVD, HAGERSTOWN, MD 21740) WHERE THEY DISCOVERED THAT THE FRONT AND REAR VALVE GASKETS WERE LEAKING. THEY ALSO CONFIRMED THAT THE ENGINE OIL LEAKED ONTO HER ALTERNATOR AND THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VEHICLE WAS PREVIOUSLY RECEIVED THE FREE REPAIR UNDER THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323566May 6, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ROADSIDE ASSISTANCE WAS CALLED AND THE VEHICLE WAS JUMP STARTED HOWEVER, THE VEHICLE LOSS POWER AND STALLED SHORTLY THEREAFTER. THE VEHICLE WAS TAKEN TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN OIL LEAK FROM THE FRONT CYLINDER BANK VALVE COVER GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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