Hyundai Veracruz Complaints

662 consumer complaints on file.

#11405991April 1, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 162,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405824March 31, 2021
ENGINE AND ENGINE COOLING
2008 HYUNDAI VERACRUZ UNDER SAFETY RECALL 197. MY 77 YEAR OLD MOTHER EXPERIENCED THE ENGINE CUTTING OUT WHILE DRIVING. HAD TRIPLE AAA REPLACE BATTERY THINKING THAT WAS CAUSE. VEHICLE CONTINUED TO CUT OUT WHILE DRIVING. RECEIVED SAFETY RECALL NOTICE AND HYUNDAI CLAIMED THERE IS NO REMEDY. SUBMITTED A CASE TO HYUNDAI MOTOR CORP TO ASSIST WITH A DOLLAR BUYOUT AMOUNT SO THAT WE COULD PURCHASE OR LEASE A REPLACEMENT VEHICLE SINCE THERE IS NO REMEDY, NO ETA FRO A REMEDY AND WE DO NOT HAVE A WORKING VEHICLE AT THIS TIME. THEY DECLINED OUR REQUEST STATING THAT WE HAD TO JUST KEEP FIXING THE CAR UNTIL THERE WAS A REMEDY. I EXPLAINED THAT IT IS A SAFETY RISK FOR MY 77 YEAR OLD MOTHER TO BE DRIVING THAT UNSAFE VEHICLE UNTIL HYUNDAI IDENTIFIED A SOLUTION TO THE VEHICLE STALLING ISSUE. PHILIP, AT HYUNDAI WAS RUDE, IMPATIENT AND JUST KEPT REPEATING HIMSELF UNTIL I ASKED HIM IF HE WOULD PUT HIS MOTHER IN THAT VEHICLE WITH THE 197 SAFETY RECALL. THEN HE WAS SILENT. NO RESPONSE IS A RESPONSE. I'M RESPECTFULLY REQUESTING HELP TO RESOLVE THIS ISSUE WITH HYUNDAI SO THAT WE HAVE A WORKING MODE OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404532March 26, 2021
ENGINE
2011 HYUNDAI VERA CRUZ. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE. *LD THE CONSUMER REFERENCED RECALL 20V-7O5. THE CONSUMER STATED THE VEHICLE FAILED WHILE BEING DRIVEN AND WAS TOWED TO THE DEALER. THERE WAS OIL LEAKING FROM THE VALVE COVER ONTO THE ALTERNATOR. THE VEHICLE WAS REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405079March 26, 2021
ELECTRICAL SYSTEM, ENGINE
SAFETY RECALL 121 OCCURRED SEVERAL YEARS AGO - BUT IT IS RELATED TO MORE RECENT HYUNDAI RECALL #197. THIS IS A PROBLEM WITH AN OIL LEAK ON ALTERNATOR, BOTH OF WHICH HAVE OCCURRED ON MY HYUNDAI VERACRUZ. I HAD TO HAVE THE ISSUES CORRECTED AND PARTS REPLACED AT CONSIDERABLE EXPENSE. SO I FILED A CLAIM FOR REIMBURSEMENT WITH HYUNDAI BACK IN JANUARY, 2021 -- CASE #17645814. THIS CLAIM HAS BEEN DELAYED EXCESSIVELY AND MY FOLLOW-UP ATTEMPTS TO CONTACT HYUNDAI HAVE BEEN IGNORED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404844March 25, 2021
ELECTRICAL SYSTEM
I'M A CONCERNED OWNER OF THIS RECALL ISSUED #20V70500 FOR MY 2011 HYUNDAI VERACRUZ. THIS RECALL HAS BEEN OUT SINCE BEFORE NOVEMBER OF 2020 ACCORDING TO THE MANUFACTURES TSB REPORT. SINCE THEN THERE AS BEEN NO REMEDY TO FIX THIS ISSUE THAT HAS BEEN GOING ON FOR MORE THEN 6 MONTHS NOW. AS AN AVERAGE FULL TIME STUDENT AND FULL TIME WORKER I TEND TO TRAVEL ALLOT AND FAR TO GET FROM POINT A TO POINT B. WITH THIS SAID I NEED NHTSA TO HAVE THE MANUFACTURER FIND THE REMEDY QUICK SO THAT I MAY KEEP MY VEHICLE IN A RELIABLE STATE BUT ALSO IN A SAFE TO DRIVE CONDUCTION. I CAN'T AFFORD TO HAVE AN ACCIDENT OR LOSS MY LIFE OVER A MINOR OIL LEAK FROM THE VALVE COVERS THAT LEAKED ALL OVER THE ALTERNATOR NOR CAN I AFFORD A NEW CAR. PLEASE HAVE THE MANUFACTURER SPEED UP THE PROCESS ON FINDING A REMEDY AS MY LIFE DEPENDS ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404423March 23, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED PARKWAY HYUNDAI (5920 MARKET ST A, WILMINGTON, NC 28405) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED AN UNKNOWN FAILURE PRIOR TO RECEIVING THE RECALL NOTIFICATION. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 74,865.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404461March 23, 2021
ENGINE
TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FORTH MILL HYUNDAI (805 GOLD HILL ROAD, FORT MILL, SC 29708, (855)548-7540 TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE REPAIR FAILED TO FIX THE VEHICLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE SEAT BELT WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE BATTERY WAS REPLACED. THE VEHICLE WAS INSPECTED BY THREE INDEPENDENT MECHANICS. THE CONTACT WAS INFORMED THAT ENGINE OIL HAD LEAKED ONTO THE ALTERNATOR. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE BATTERY WAS REPLACED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE INSPECTED. THE MECHANIC WAS UNABLE TO FIND AN ISSUE WITH THE ALTERNATOR. THE MECHANIC CLEANED THE COILS AND REPLACED THE GASKETS HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 222,978.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403844March 19, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
RECALL 121 COMPLETED BY SOUTHSHORE HYUNDAI ON 1/15/19. ON NOV10, 2020, I WAS DRIVING ALL MY LIGHTS WENT ON STEERING WHEEL GOT STIFF AND JUST SHUT DOWN. I CALLED GEICO HAD MY CAR TOWED TO MY MECHANIC. HE CALLED ME TO TELL ME THAT THE ALTERNATOR WAS SOAKED WITH OIL. HE REPLACED THE ALTERNATOR AND ADVISED ME TO CONTACT HYUNDAI BECAUSE THE OIL WAS FROM GASKET IN WHICH THEY REPLACED ON 1/15/2019. I CALLED HYUNDAI MOTOR FINANCE COMPANY AND ADVISED THEM OF THE PROBLEM. AT THAT POINT I REQUESTED THEY REIMBURSE ME FOR THE ALTERNATOR IN WHICH THEY DENIED. THEY MADE AN APPOINTMENT FOR 11/19/2020 FOR ME TO BRING THE CAR TO SOUTH HYUNDAI. I BOUGHT MY CAR IN. I DIDN'T HEAR FROM THEM SO I WENT TO THE DEALER IN WHICH I APPROACHED THE ADVISOR ISIAH. HE TOLD ME AT THAT POINT THE GASKET WASN'T THE ISSUE. THEY CONTACTED CORPORATE AND TOLD THEM THAT TOO. I RECEIVED A CALL FROM CORPORATE DENYING MY CLAIM FROM MY MECHANIC. I THEN SAID TO ISIAH HAVE MY CAR READY I AM TAKING IT OUT OF YOUR LOT. HE SAID WAIT IN LOBBY, GIVE ME A FEW. HE CAME TO ME WITHIN 5 MIN TO TELL ME THAT THERE WAS RECALL SHOWING FOR MY CAR RECALL 197. HE SAID LEAVE THE CAR AND I WILL KEEP YOU POSTED. WE TEXTED BACK AND FOR THE FINALLY AFTER SOUTH SHORE HYUNDAI HAVING MYCAR IN THERE LOT FOR 2 MOS, NO LOANER THEY DECIDED TO HAVE MY CAR READY ON 1/13/2021. DOCUMENTS STATES TECH REMOVED AND REPLACED VALVE COVER GASKET AND ALTERNATOR IN GOOD WILL. I STARTED NOTICING OIL SPOTS ON MY DRIVEWAY. I TOOK MY CAR TO MY MECHANIC TODAY 3/19/2021 FOR AN OIL CHANGE. HE STATED THAT YES I DO HAVE A LEAK. HE QUESTIONED WHAT DID HYUNDAI REPLACED AND I TOLD HIM.. HE SAID ABSOLUTELY NOT, THE ALTERNATOR ON YOUR CAR IS THE ONE I PUT IN ON 11/10/2021. NO VALVE COVER GASKET WAS REPLACED ALL HYUNDAI DID WAS PUT SILICONE. I HAVE ALL DOCUMENTS, PICTURES, RECEIPTS AND TEXT FOR MY PROOF OF THIS PROBLEM. I FEAR MY SAFETY IN CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403884March 19, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ROCKLAND HYUNDAI (55 NY-303, WEST NYACK, NY 10994) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT OIL PAN LEAKED ONTO THE ALTERNATOR AND CAUSED THE VEHICLE TO STALL OCCASIONALLY. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403896March 19, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD TAKEN THE VEHICLE TO DICK SMITH HYUNDAI (825 CONGAREE RD, GREENVILLE, SC 29607) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE AND REMAINED IN THE DEALER POSSESSION FOR OVER A MONTH. THE VEHICLE WAS RETURNED UNREPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403778March 18, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEBB HYUNDAI HIGHLAND (9236 SOUTH INDIANAPOLIS BLVD, HIGHLAND, IN 46322) AND THE MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403556March 17, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LIBERTY HYUNDAI (305 NJ-17, MAHWAH, NJ 07430, (201)529-2400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403229March 16, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403272March 16, 2021
ELECTRICAL SYSTEM
RECALL 121 DID NOT FIX THE ISSUE AND OIL LEAK INTO ALTERNATOR OCCURRED AND WE WERE RESPONSIBLE TO PAY FOR 1/2 OF THE REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403091March 15, 2021
ENGINE
TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING, HE DETECTED A BURNING OIL ODOR. THE CONTACT INSPECTED THE ENGINE COMPARTMENT, AND SAW OIL LEAKING ONTO THE ALTERNATOR. THE VEHICLE WAS TAKEN TO CAPITAL HYUNDAI MONTGOMERY SERVICE CENTER (2820 EASTERN BLVD, MONTGOMERY, AL 36116) AND WAS DIAGNOSED AS A VALVE COVER GASKET FAILURE, HOWEVER, THE DEALER INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR AND HE WILL BE CONTACTED ONCE PARTS WERE AVAILABLE. THE DEALER ALSO EMAILED THE MANUFACTURER PICTURES OF THE OIL LEAK ON THE ALTERNATOR AND THE DIAGNOSTIC FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 141,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11402744March 13, 2021
ELECTRICAL SYSTEM, ENGINE
WE HAVE BEEN WAITING SINCE NOVEMBER WHEN RECALL NUMBER 197 CAME OUT. OUR VEHICLE HAS BEEN PARKED SINCE THE DEALER WOULD NOT REPAIR THE VALVE COVER OIL LEAKING ONTO THE ALTERNATOR WITHOUT A NOTICE FROM THE MANUFACTURER. THEY CONFIRM THE ALTERNATOR IS COVERED WITH OIL FROM THE LEAK. THE BATTERY DRAINS AND WE HAD TO PUT A DISCONNECT SWITCH ON IT TO KEEP IT CHARGED. STILL PAY INSURANCE FOR THE VEHICLE TO SIT WHICH WE BOUGHT TO TRANSPORT OUR GRANDKIDS. BEEN USING OUR DAUGHTERS CAR SINCE THEN WHICH IS TOO SMALL FOR ALL OF THE GRANDKIDS. JANUARY 8TH WAS THE DATE THE COMPANY GAVE US AND IT CAME AND WENT WITH NO REMEDY YET. THIS IS LEANING HEAVILY ON CRIMINAL. SOMEONE LET US KNOW WHAT WE CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402643March 12, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PEARSON HYUNDAI (9530 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THERE WAS ENGINE OIL LEAKING ONTO THE ALTERNATOR. THE FAILURE MILEAGE WAS 97,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400346March 11, 2021
ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE HOWEVER, THE MANUFACTURER STATED THAT THEY WERE UNABLE TO PROVIDE ANY ADDITIONAL ASSISTANCE. A CASE WAS OPENED HOWEVER, DUE TO THE LACK OF AN ESTIMATED TIME OF ARRIVAL FOR THE REMEDY PARTS, THE CASE WAS CLOSED. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED AND THEN INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE MANUFACTURER SUGGESTED THAT THE BE TAKEN TO AN AUTHORIZED DEALER TO BE DIAGNOSED OUT OF POCKET. THE CONTACT CONTACTED AUTONATION HYUNDAI COLUMBUS (3000 N LAKE PKWY #200, COLUMBUS, GA 31909) AND WAS INFORMED THAT SHE NEEDED TO PAY FOR THE LOANER VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 180,885.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400423March 11, 2021
ENGINE
TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE LEAKED OIL CAUSING THE VEHICLE TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO BERT OGDEN HYUNDAI (8621 W EXPY 83, HARLINGEN, TX 78552) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOUR TIMES HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE ISSUE WAS RELATED TO A RECALL AND THAT A REMEDY WAS BEING FORMULATED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400122March 10, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE VALVE COVER GASKET IS LEAKING OIL ON TO THE ALTERNATOR. THE ALTERNATOR IS COVERED IN OIL, POSSIBLY CAUSING IT TO SHORT OUT WHICH COULD LEAD TO A LOSS OF POWER WHILE DRIVING. THIS IS A DANGEROUS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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