Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11114946July 31, 2018
ENGINE
THE ENGINE OIL PRESSURE WARNING LIGHT TURNED ON WITHOUT ANY AUGURIES WHILE DRIVING ON A HIGHWAY. WE PULLED OVER THE CAR AS SOON AS POSSIBLE, BUT THE CAR COULD NOT BE STARTED AGAIN AFTER WE TURNED OFF THE ENGINE. WE HAD THE CAR TOWED TO A HYUNDAI DEALERSHIP, AND THEN WE WERE TOLD THE ENGINE WAS SEIZED AND NEEDED TO BE REPLACED. WHEN WE ASKED HOW IT HAPPENED, THEY TOLD US THAT OUR ENGINE OIL PLUG WAS MISSING, SO ALL THE ENGINE OIL WAS DRAINED OUT. THEY CHECKED OUR MAINTENANCE RECORD, AND FOUND THAT WE HAD AN OIL CHANGE THREE MONTHS BACK AT ANOTHER HYUNDAI DEALERSHIP. WE WERE TOLD THAT IT COULD BE POSSIBLE THAT THE ENGINE OIL PLUG WAS NOT PROPERLY INSTALLED DURING LAST MAINTENANCE SERVICE, BUT THEY WERE NOT SURE ABOUT IT, AFTER ALL IT HAD BEEN 3 MONTHS NOT 30 MINUTES SINCE THEN. WE WERE NEVER GIVEN A SURE REASON FOR WHAT HAPPENED TO THE CAR, BUT THE ENGINE REPLACEMENT WAS TAKEN CARE OF BY HYUNDAI WARRANTY. PERSONALLY I DON'T THINK THE 'MAINTENANCE MISTAKE' HYPOTHESIS MAKE SENSE. WE DID NOT DRIVE THIS CAR DAILY, MAXIMUM AVERAGE USAGE WAS ABOUT WEEKLY, BUT LONG DISTANCE MOST TIMES. IF THE PLUG WAS LOOSE DUE TO THE MAINTENANCE, WE SHOULD HAVE A PROBLEM SOONER UNLESS THE OIL DOESN'T DRAIN WHEN A CAR IS PARKED. IN ADDITION, IT COULD NOT BE SOMEONE LOOSE THE PLUG AT A PARKING LOT ON PURPOSE EITHER. BECAUSE WHEN WE DROVE THE CAR OUT, WE DID NOT NOTICE ANY OIL TRACE ON THE GROUND, AND WE HAD BEEN CONTINUOUSLY DRIVING THIS CAR FOR ABOUT 2 HOURS BEFORE THE ENGINE FAILURE HAPPENED. THE MOST POSSIBLE REASON THAT I COULD THINK OF IS THE ENGINE WAS DEFECTIVE. I AM HOPING THIS ISSUE CAN BE BROUGHT INTO A FORMAL INVESTIGATION, BECAUSE IT COULD LEAD TO VERY SERIOUS CONSEQUENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115021July 31, 2018
STRUCTURE:BODY, SUSPENSION
I HAVE A HYUNDAI THAT HAS A SEVERE SUBFRAME RUST. THE DEALER STATES IT WILL ONLY REPLACE THE PART AND NOTHING MORE. THE SUBFRAME IS SO RUSTED THAT THE PART CANNOT BE ATTACHED. THEY NEED TO REPLACE MORE THAN THE PART ON RECAP TO FIX IT. THEY HAVE HAD MY VEHICLE FOR 3.5 WEEKS OF NOTHING BUT THE RUNAROUND. I NEED YOUR ASSISTANCE TO GET THIS SERIOUS SAFTEY ISSUE FIXED. THERE WILL BE A CRASH IF THEY DON'T FIX IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114278July 28, 2018
POWER TRAIN
WHILE ATTEMPTING TO PULL OUT OF A PRIVATE DRIVE AGAIN 4 DAYS AGO, WITH PLENTY OF TIME BEFORE ON COMING TRAFFIC WAS CLOSE, MY CAR WOULD NOT ACCELERATE WITH THE GAS PEDAL ALL THE WAY TO THE FLOOR. IT FINALLY DID ACCELERATE WHEN TRAFFIC WAS DANGEROUSLY CLOSE. THIS HAS HAPPENED PREVIOUSLY AND IS UNACCEPTABLE. I AM PREGNANT AND THIS IS TOO DANGEROUS. DOES THERE HAVE TO BE AN ACCIDENT BEFORE IT GETS FIXED? IT NEEDS FIXED NOW! IT WAS 6:56PM, NOT THE PRIME HEAT OF THE DAY AS MANY USE THAT AS AN EXCUSE. I WILL NEVER BUY A TUCSON AGAIN AND WILL NOT RECOMMEND THEM. THE MORNING OF THIS INCIDENT (8A-10A) MY CAR FELT AS IF THE TRANSMISSION WAS 'SLIPPING' AND 'JERKING' SEVERAL TIMES AS I DROVE THROUGH THE CITY. AGAIN NOT DURING THE HEAT OF THE DAY. PLEASE CONTACT ME WITH ANY AND ALL SAFETY RECALLS. ONCE AGAIN I AM UNABLE TO CHECK THE 'YES' BOX TO REQUEST THIS INFORMATION AT THE BOTTOM OF THIS FORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114308July 28, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
THE VEHICLE CAUGHT ON FIRE IN THE DRIVEWAY - IT HAD NOT BEEN DRIVEN OR EVEN STARTED IN OVER 28 HOURS. THE FIRE STARTED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND IT WAS DEEMED A TOTAL LOSS. THE INSURANCE COMPANY DID NOT CONDUCT AN INVESTIGATION DUE TO THE AGE OF THE VEHICLE. THE DEALERSHIP DID FULL BRAKE WORK 10 DAYS PRIOR TO THE FIRE OCCURRING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11114210July 27, 2018
POWER TRAIN
AT SLOW START STOP SPEED THE CAR WILL AT TIMES NOT RESPOND TO ACCELERATOR,CAR WILL NOT MOVE FOR A FEW SECONDS. CONTRARY TO MANY COMPLAINTS OF THIS PROBLEM THE ENGINE DOES NOT REV , IT IS AS IF THERE IS NO CONNECTION TO THE FOOT PEDAL.USUALLY HAPPENS WHEN EDGING FORWARD TO EXIT A DRIVEWAY.I HAVE BEEN NEARLY T-BONED MANY TIMES.ONLY FORSIGHT HAS KEPT ME OUT OF TROUBLE SO FAR BUT I'M AFRAID SOME DAY MY LUCK WILL RUN OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113907July 26, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION HAD A LEAK. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V057000 (POWER TRAIN). THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113942July 26, 2018
POWER TRAIN
2017 HYUNDAI TUCSON WITH DUAL CLUTCH TRANSMISSION HESITATED TO ACCELERATE AFTER STOPPING AT A STOP SIGN AND TURNING RIGHT. WHEN IT FINALLY DID ACCELERATE IT WAS SLOW AND UNRESPONSIVE FOR A FEW SECONDS, CAUSING CROSS TRAFFIC TO BRAKE BEHIND ME. THE SAME HESITATION AND UNRESPONSIVENESS CAN OCCUR WHEN GOING STRAIGHT OR TURNING LEFT/RIGHT AFTER COMING TO A STOP. I BELIEVE THIS BEHAVIOR IS DUE TO THE DUAL CLUTCH TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113448July 24, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE BEEN EXPERIENCING A LACK OF ACCELERATION NUMEROUS TIMES AS I'M TRYING TO MERGE INTO TRAFFIC ON THE HIGHWAY AND ALSO AS I TRY TO ACCELERATE FROM A STATIONARY POSITION WAITING FOR A LIGHT AND CHANGING LANES ALSO. THREE MONTHS AGO I TOOK THE CAR TO THE DEALER AND I TOLD THEM OF THIS PROBLEM AND THEY SAID THEY WILL CHECK IT. WHEN I PICKED UP THE CAR I WAS TOLD THAT A RESET WAS DONE TO THE COMPUTER TO CORRECT THIS ISSUE. IT IS STILL HAPPENING. I HAVE BEEN IN CLOSE CALLS NUMEROUS TIMES AND I DON'T FEEL SAFE FOR MYSELF OR OTHERS ON THE ROAD BECAUSE OF THIS CONDITION. I WILL BE TAKING THE SUV TO DEALER AGAIN THIS WEEKEND TO HAVE THEM CHECK IT AGAIN. I HOPE THAT A RECALL HAPPENS BEFORE SOMEONE HAS A FATAL ACCIDENT BECAUSE OF THIS ISSUE. SUV HAS 19500 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113067July 23, 2018
POWER TRAIN
THE ENGINE ON MY 2011 HYUNDAI TUCSON LIMITED SEIZED UP WITHOUT WARNING ON FEBRUARY 6TH, 2018 WHILE DRIVING DOWN THE HIGHWAY AT 65 MPH ON HWY 44 IN ST. LOUIS. THE ENGINE ONLY HAD 78,000 MILES ON IT AND HAD RECEIVED REGULAR OIL CHANGES. SINCE IT SEIZED UP COMPLETELY I HAD TO GET A NEW ENGINE FOR IT. I HAD ONLY OWNED THE VEHICLE FOR ABOUT 10 MONTHS; IT WAS PURCHASED FROM SUNTRUP FORD IN ST LOUIS IN 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112898July 22, 2018
POWER TRAIN, UNKNOWN OR OTHER
WHEN STEPPING ON THE GAS PEDAL, FROM A COMPLETE STOP, THE CAR DOES NOT IMMEDIATELY GO. IT SLOWLY MOVES, AND THEN TAKES OFF AFTER ABOUT 2-3 SECONDS. IF STEPPING LIGHTLY ON THE GAS PEDAL, MOVING SLOWLY ("CREEPING"), AS IF THROUGH A PARKING LOT, THE VEHICLE SHUTTERS AND JERKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112552July 20, 2018
SERVICE BRAKES
BRAKES ARE VERY HARD TO PUSH, INCREASED STOPPING DISTANCE. SITTING AT A STOP LIGHT THE VEHICLE STARTS TO ROLL ON ITS OWN AND BRAKE NEEDS TO BE REAPPLIED.THIS WILL CONTINUE TO OCCUR UNTIL PEDAL IS ALMOST AT THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112478July 19, 2018
POWER TRAIN
IN NOVEMBER 2017 I PURCHASED A 2016 HYUNDAI TUSCON. APPARENTLY, THE VEHICLE HAS A "DUAL CLUTCH TRANSMISSION" DCT. RECENTLY WHILE BACKING OUT OF MY DRIVEWAY AND THEN PUTTING THE CAR IN DRIVE AND PUSHING THE ACCELERATOR THE VEHICLE LUNGED JERKING MYSELF AND MY DAUGHTER. THIS IS NOT THE FIRST TIME THIS HAS OCCURRED. IN ADDITION WHILE IN TRAFFIC THE VEHICLE WILL BEGIN TO SHUDDER UNTIL NEAR STALL. THIS IS BOTH SCARY AND ALARMING. THE SHUDDERING OCCURS WHEN EITHER ROLLING FORWARD, ACCELERATING THE GAS, OR SITTING IDLE. THIS HAS BECOME A SERIOUS CONCERN AS MY CAR JUST DOES NOT RESPOND TO THE ACCELERATION AT ALL AT TIMES. THIS IS BECOMING INCREASING SCARY AND UNSTABLE IN MY OPINION. I HAVE BEEN TO THE DEALERSHIP TWICE NOW AND GET NO REAL ANSWERS EXCEPT THAT THE CAR CHECKS OUT FINE AND THEY CANNOT DUPLICATE THE ISSUE. I HAVE SEARCHED FOR RECALLS ON THIS ISSUE AND FOUND ON "CAR COMPLAINTS" THERE IS A RECALL ON THIS YEAR, MAKE AND MODEL YET HYUNDAI HAS NO INFORMATION ON THIS. I WILL BE CALLING THE MANUFACTURER TO COMPLAIN. I AM SICK TO MY STOMACH ABOUT THIS. PURCHASED THIS CAR FOR STABILITY AND SECURITY ON THE ROAD AND NOW I AM STUCK WITH IT. SELLERS SHOULD HAVE TO DISCLOSE THE DUAL CLUTCH TRANSMISSION TO BUYERS. PERIOD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112094July 18, 2018
ENGINE
DRIVING 80 MPH DOWN THE HIGHWAY, ENGINE STARTED KNOCKING, WITHIN 90 SECONDS THE VEHICLE WAS DEAD ON THE SIDE OF THE ROAD. METAL SHAVINGS IN THE OIL. ENGINE NEEDS REPLACED 5 YEARS OLD 77K MILES. WELL MAINTAINED VEHICLE OIL CHANGES REGULARLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111813July 17, 2018
EXTERIOR LIGHTING
THE VISIBILITY AT NIGHT IS IMPAIRED DUE TO THE HID HEADLIGHTS. IN RESEARCHING THE ISSUE, I SEE WHERE THERE ARE SEVERAL OTHER COMPLAINTS ON THE SAME THING. THIS IS A DANGEROUS SITUATION TO BE DRIVING AT NIGHT WITH LIMITED VISIBILITY. ADJUSTING THE HEADLIGHTS DO NOT SEEM TO BE AN IMPROVEMENT. THE OTHER NIGHT, MY LIGHTS WENT COMPLETELY DARK WHILE DRIVING. THIS DEFINITELY DESERVES A NOTIFICATION/RECALL TO THE OWNERS OF THESE VEHICLES BEFORE THERE IS A DEADLY ACCIDENT. PLEASE DO THE RESPONSIBLE THING IN ORDER TO PREVENT IMPAIRING OR LOSING A LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111851July 17, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST, STATING THAT THE VEHICLE HAD A DUAL CLUTCH AND THE FAILURE WAS INHERENT TO THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111852July 17, 2018
ELECTRICAL SYSTEM
INSTALLED TRAILER HITCH AND WIRING ON SAID 2016 HYUNDAI TUSCON AND WIRING MODULE SHORTED OR MALFUNCTIONED CAUSING DEFECTIVE LIGHTING ON TRAILER. CHECKED ONLINE AND FOUND THAT A RECALL FOR THIS PROBLEM DOES EXIST FROM HYUNDAI ( RECALL CAMPAIGN 153 ) AND THIS VEHICLE DOES FIT THE MANUFACTURE DATE WITHIN THE RECALL BUT THE DEALER AND HYUNDAI CUSTOMER WHEN NOTIFIED SAID THAT THIS VIN # IS NOT INCLUDED IN THE RECALL EVEN THOUGH I AM HAVING THE EXACT PROBLEM THE RECALL IS FOR. I AM MAKING THIS NOTICE IN THAT SHOULD THERE BE A PROBLEM IN THE FUTURE THAT I HAVE TRIED TO GET THE PROBLEM RESOLVED AND THE COMPANY CHOOSES TO DISMISS MY CLAIM. THIS PROBLEM EXIST MOVING OR STATIONARY, BUT IS EXTREMELY DANGEROUS AT NIGHT AND ESPECIALLY WHEN CHANGING LANES OR TURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111495July 16, 2018
POWER TRAIN
SITTING IN TRAFFIC BECAUSE OF A ACCIDENT MY TUCSON WOULD NOT MOVE WHEN I PRESSED THE ACCELATOR FOR ABOUT 2 SECONDS THE RPMS WOULD GO UP, THEN THE TRANSMISSION WOULD ENGAGE AND THE VEHICLE WOULD LUNG FORWARD. THIS CONTINUED FOR ABOUT 2 HOURS. I BELIEVE THE DUAL CLUTCH TRANSMISSION IS AT FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110732July 11, 2018
ENGINE
THE HYUNDAI TUCSON HAS THE THETA 2 ENGINE. THIS ENGINE HAS ALREADY BEEN RECALLED 4 METAL SHAVINGS FROM THE A DEBURRING PROCESS CAUSES THE ENGINE TO HAVE OIL DISTRIBUTION PROBLEMS RESULTING IN ENGINE FAILURE FOR EXAMPLE A THROWN ROD. THIS IS EXACTLY WHAT HAPPENED TO MY 2013 HYUNDAI TUCSON WITH ONLY 42000 PLUS MILES ON IT. SO WHY HASN'T THE TUCSON BEEN ADDED TO THE RECALL LIST ALONG WITH THE SONATA AND SANTA FE, THEY BOTH HAD THE SAME EXACT ENGINE IN THE SAME EXACT PROBLEMS. NOW I AM STUCK WITHOUT A VEHICLE STILL HAVING TO MAKE PAYMENTS ON, AND BATTLING HYUNDAI DEALERSHIP OF LITHONIA GEORGIA, BECAUSE THEY AREN'T WILLING TO FIX THE ISSUE DUE TO AN EXPIRED WARRANTY OF 5 YEARS OR 60,000 MILES. WARRANTY IS NOT AN ISSUE AT THIS POINT, BECAUSE THE ENGINE HAS BEEN RECALLED. THE CONSUMER STATED THE MANUFACTURER WOULD NOT REPAIR THE VEHICLE UNDER THE WARRANTY DUE TO NOT HAVING EVIDENCE OF OIL CHANGES. THE VEHICLE HAD NO OIL UPON INSPECTION. THE CONSUMER STATED THE ENGINE HAD A HOLE IN IT CAUSING THE OIL TO DRAIN OUT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110624July 10, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY AIR CONDITIONER COMPRESSOR HAD BLOWN OUT AND THE DEALER IS SAYING IT WILL COST $1200. I LIVE IN A STATE THAT HAS 100 DEGREE WEATHER. THERE HAS TO BE SOME ACCOMMODATION FOR THIS. IF I OWED MY CHEVY THEY HAVE A SPECIAL POLICY FOR THEIR CUSTOMERS. I WILL NEVER BUY ANOTHER HYUNDAI THEIR CARS ARE CRAPPY. I HAVE A CASE NUMBER WITH CONSUMER AFFAIRS 11380579. WHEN THE REPRESENTATIVE DID CAL WE PLAYED PHONE TAG FOR HER TO TELL ME I WAS BASICALLY OUT OF LUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110247July 9, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
BOUGHT CAR IN DEC 2017. JULY 8, 2018, CAR CAUGHT ON FIRE WHILE DRIVING. NO ISSUES BEFORE THIS EVENT. NO WARNING, CARE JUST WENT UP IN FLAMES STARTING FROM UNDER THE CAR/THE ENGINE. THERE HAVE BEEN RECALLS ON OTHER MODELS OF HYUNDAI CARS, BUT THEY DO NOT INCLUDE HYUNDAI TUSCONS. I THINK THIS NEEDS TO BE INVESTIGATED BEFORE SOMEONE LOSES THEIR LIFE DUE TO THIS CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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