Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11156662December 6, 2018
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
TRAFFIC WAS CLEAR AND ATTEMPTED TO TURN LEFT. WHILE DOING SO, THE VEHICLE ABRUPTLY STALLED AND I COULD NOT ACCELERATE TO MY LANE, CAUSING BRIEF PANIC SINCE I WAS IN THE VEHICLE WITH MY BABY AND A FREIGHTLINER WAS NOW APPROACHING. THE VEHICLE RESPONDED IN THE SAME MANNER WHILE MY HUSBAND DROVE IT SEVERAL DAYS LATER. ADDITIONALLY, THERE WAS A HORRENDOUS SMELL COMING FROM THE VEHICLE AS WE TRAVELED IN TRAFFIC AT ABOUT 3MPH OR LESS. MY HUSBAND AND I WERE ON EDGE AND JUST WANTED TO GET HOME SAFELY WITHOUT ANY FURTHER ISSUES WITH THE TUCSON. WE PURCHASED THE VEHICLE FROM HYUNDAI OF LONGVIEW ON NOVEMBER 29, 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155829December 4, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE A 2016 LIMITED EDITION TUCSON WITH 1.6 TURBO. THIS WAS NOT AN INITIAL ISSUE BUT AN ISSUE THAT BUILDS UP AND CONTINUES TO BECOME WORSE THE MORE MILES I PLACE ON THE CAR. THERE ARE HESITATIONS, STUTTERING AND FAILURE TO MOVE WHEN THE VEHICLE ACCELERATES. THIS CAUSES FEAR AND DOUBTS OF SAFETY. I HAVE HAD MULTIPLE DRIVERS TEST MY VEHICLE AS WELL AND COME TO THE SAME STARTLING RESULT. THERE IS ALSO UNUSUAL VIBRATIONS WHEN SLOWING DOWN IN SPEED, ESPECIALLY WHEN PARKING. I TAKE MY CAR INTO FREQUENT AND ROUTINE MAINTENANCE YET THEY CANNOT FIND A FIX TO THE ISSUE BUT RATHER EXCUSES. I NO LONGER ENJOY DRIVING MY CAR AND DO NOT TRUST THE LINE OF VEHICLES ANY LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155841December 4, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
INTERMITTENT ACCELERATION OR STALLING WHILE STATIONARY OR IN MOTION DURING NORMAL DRIVING CONDITIONS ON ROADS OR PARKING LOTS. THE PROBLEM OCCURS WHEN ACCELERATING THE VEHICLE OVER ACCELERATES OR ATTEMPTS TO STALL. THIS HAS OCCURRED OFTEN WITH STARTLING RESULTS. HAVE BEEN TOLD BY TWO HYUNDAI DEALERS SERVICE DEPARTMENTS THAT THIS IS CAUSED BY THE "DOUBLE SHIFT TRANSMISSION" AND THAT ALTHOUGH HYUNDAI IS AWARE, THERE IS NO FIX TO THE PROBLEM -- THAT I JUST HAVE TO GET USE TO IT! UNANTICIPATED ACCELERATION AND/OR STALLING IS A SAFETY CONCERN THAT SHOULD NOT BE TOLERATED. THIS HAS OCCURRED MANY TIMES SINCE I HAVE OWNED THIS VEHICLE FROM DECEMBER 2015 WITH THE MOST RECENT DATE INDICATED BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155753December 3, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE CAR WAS PARKED IN THE DRIVEWAY FRIDAY 11/23/2018 AT ABOUT 3:30 PM. THE NEXT DAY, SAT, 11/24/2018 ABOUT 12:45, A BOY BANGED ON THE FRONT DOOR OF THE HOUSE AND TOLD WIFE THE CAR WAS ON FIRE. SHE CAME AND GOT ME FROM THE BACK YARD AND I RAN AROUND TO THE DRIVEWAY. I SEEN FLAMES AROUND THE DRIVER'S SIDE REAR QUARTER, THE WHEEL WELL,AND THE GAS CAP. I GRABBED A FIRE EXTINGUISHER FROM THE GARAGE AND SPRAYED IT AT THE GAS CAP AREA. THE WIFE SAID THE FIRE DEPARTMENT WAS ON THEIR WAY. I USED THE EXTINGUISHER AND THE WIFE BROUGHT ME ANOTHER ONE. I USED THEM TO TRY AND KEEP THE GAS CAP COOL. THE FIRE DEPARTMENT CAME AND I MOVED MY TRUCK FROM PARKED NEXT TO THE TUCSON TO ACROSS THE STREET AND OUT OF THE WAY OF THE FIRE DEPARTMENT.THE CAR HAD NOT BEEN STARTED OR EVEN UNLOCKED SINCE IT WAS PARKED THE DAY BEFORE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11155425December 2, 2018
ELECTRICAL SYSTEM
LOCKS, WINDOWS AND HATCHBACK ALL QUICK WORKING CORRECTLY. YOU HAVE TO MANUALLY UNLOCK ALL DOORS AFTER YOU UNLOCK DRIVER DOOR WITH THE KEY. ONLY DRIVER WINDOW BUTTON WORKS, YOU HAVE TO OPEN HATCHBACK BY CLIMBING IN THE BACK TO OPEN WITH EMERGENCY LATCH BEHIND INTERIOR PANEL. KEY PHOB DOESN'T WORK AT ALL WITH OR WITH OUT A NEW BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155299December 1, 2018
STRUCTURE:BODY
THE DOOR WON'T OPEN. IT IS STUCK SHUT. IT OPENED WITH NO PROBLEM OR HITCHES UNTIL WE HAD AN EMERGENCY AND COULDN'T GET THE DOOR OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154828November 29, 2018
POWER TRAIN
VEHICLE HESITATES FROM A STOP WHEN TRYING TO ACCELERATE. ENGINE JUST REVS AND THEN LURCHES FORWARD WHEN TRANSMISSION FINAL ENGAGES. THIS CAN TAKE SEVERAL SECONDS. HYUNDAI STATES THAT THIS AUTOMATIC TRANSMISSION SHOULD BE DRIVEN LIKE AN MANUAL TRANSMISSION. THIS IS AN IGNORANT EXCUSE TO HIDE A PROBLEM THAT THEY ARE WELL AWARE OF. THIS IS HAPPENING TO SO MANY PEOPLE SO WHY WILL THE NHTSA NOT HOLD HYUNDAI ACCOUNTABLE FOR THIS DEFECT IN THE DRIVETRAIN? I SPECIFICALLY ASKED OUR SALESPERSON IF THE ISSUE HAD BEEN WORKED OUT BEFORE WE SIGNED AND HE STATED THAT THE VEHICLES NO LONGER HAD THE PROBLEM. IF HYUNDAI DENIES THERE IS A PROBLEM WHEY DID THE SALESPERSON ACKNOWLEDGE THIS TO ME? THE ISSUE HAS HAPPENED OVER 20 TIMES TO MY WIFE AND I IN THE PAST YEAR AND THE VEHICLE HAS 10,500 MILES ON IT. HYUNDAI STATES THEY IT IS PERFORMING AS DESIGNED AND CLOSED MY CASE. THEY DIDN'T EVEN OFFER TO HAVE ME TAKE IT BACK TO THE DEALER FOR SERVICE. THIS IS BECAUSE THEY KNOW THERE ISN'T A FIX AND IS A POTENTIALLY FATAL FLAW. WE HAVE ALMOST BEEN HIT NUMEROUS TIMES BECAUSE OF NON RESPONSIVENESS FROM THE TRANSMISSION. PLEASE HOLD HYUNDAI ACCOUNTABLE FOR REPLACING THE TRANSMISSION. IF A DIFFERENT TRANSMISSION WILL NOT WORK WITH THE CURRENT ENGINE THEN THEY SHOULD BUY THE VEHICLE BACK OR TRADE WITHOUT A LOSS. THE DATE FIELD BELOW ONLY ALLOWS FOR ONE DATE? THIS HAS HAPPENED OVER 20 TIMES AS MENTIONED ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154445November 28, 2018
ENGINE
2013 HYUNDAI TUCSON ENGINE MALFUNCTIONED WHILE IN MOTION AND THIS IS A NATIONAL THING BECAUSE THE DEALERSHIPS CAN NOT KEEP UP WITH FIXING THE ISSUE AND PARTS ARE ON BACK ORDER. I WAS GIVEN A 2019 HYUNDAI SANTA FE AS A LOANER AND I HAD A MAJOR ACCIDENT AND NO AIR BAGS DEPLOYED ON THIS VEHICLE AT ALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11154288November 27, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2010 HYUNDAI TUCSON. WHILE THE FOUR WHEEL DRIVE WAS ENGAGED, THE VEHICLE TRAVELED UPHILL AND THE FRONT WHEELS MOVED, BUT THE REAR WHEELS SEIZED. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153498November 24, 2018
ENGINE
MY MOTHER IN LAW BOUGHT A 2017 HYUNDAI TUSCON AND IS EXPERIENCING THE SAME ISSUE WITH THE DUAL CLUTCH SYSTEM THAT REQUIRED A 41,000 UNIT RECALL FOR THE 2016 TUSCON MODEL. SHE HAS BROUGHT IT INTO THE DEALER MULTIPLE TIMES DESCRIBING THE SAME ISSUE AND SHOWING CAR FORUMS WITH SIMILAR ISSUES AND WITHOUT A SOFTWARE FIX. I'D LIKE TO HAVE THE NHTSA HAVE A LOOK INTO THIS ISSUE IF POSSIBLE PLEASE AND SEE ABOUT ANOTHER RECALL FOR THE SAME ISSUE IN THE NEW MODEL YEAR AS IT HAS CLEARLY NOT BEEN FIXED. I'M HAPPY TO PROVIDE MORE INFORMATION ABOUT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153422November 23, 2018
ENGINE, UNKNOWN OR OTHER
ON NOVEMBER 23, 2018, ON RT 110 IN FARMINGDALE, NY. I HEARD SOMETHING SHATTER BUT COULD STILL DRIVE ON THE HIGHWAY. I STOPPED AND LOOKED UNDERNEATH BUT SAW NOTHING. I DROVE AWAY FOR TWENTY MINUTES AND THE ENGINE FELL OUT. I WAS STOPPED SUDDENLY BY THE COLLAPSE OF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153178November 21, 2018
EXTERIOR LIGHTING
WE BOUGHT A BRAND NEW 2018 HYUNDAI TUCSON IN JUNE 2018. IT HAD 1700+ MILES ON IT IN NOVEMBER 2018. WE HAVE A MAJOR PROBLEM WITH THE HEADLIGHTS, WHICH WE NOTED RECENTLY WHILE DRIVING ON SOME DARK ROADS. WE CAN'T SEE DOWN THE ROAD WHEN WE ARE DRIVING ON DARK ROADS. WE CAN'T SEE BENDS IN THE ROAD AHEAD OF US. THE HEADLIGHTS SHINE OUT ABOUT 30 FEET, THEN IT'S PITCH BLACK AFTER THAT. WE HAVE A DIFFICULT TIME JUST FINDING THE ENTRANCE TO OUR DRIVEWAY. WE ARE AFRAID TO DRIVE AT NIGHT BECAUSE IT'S SO DANGEROUS. THE CAR HAS BEEN TAKEN IN TO THE DEALER TWICE & WE ARE TAKING IT BACK FOR THE 3RD TIME. THIS IS A MAJOR SAFETY ISSUE. THE HEADLIGHTS ARE NOT DOING THE JOB & THE DEALER CAN'T SEEM TO FIX IT. AFTER LOOKING ONLINE, THIS SEEMS TO BE A MAJOR PROBLEM WITH HYUNDAI & OTHER BRANDS WITH THE NEW LED LIGHTS. THIS NEEDS TO BE ON A RECALL LIST. PLEASE HELP. ACCIDENT PREVENTION IS CHEAPER THAN A FUNERAL. YOU NEED TO INVESTIGATE THIS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152474November 19, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 HYUNDAI TUCSON. WHILE DRIVING 45 MPH, THE VEHICLE VEERED FROM RIGHT TO LEFT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD BECAUSE HE THOUGHT A TIRE BLEW OUT. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WHERE IT WAS NOTICED THAT THE REAR DRIVER AND PASSENGER SIDE FRAME WAS DETACHED AND CORRODED THROUGH. THE CONTACT CALLED DICKSON CITY HYUNDAI AT (570) 487-5000 (LOCATED AT 1519 SCRANTON CARBONDALE HWY, SCRANTON, PA 18508) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 12582573. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152212November 17, 2018
POWER TRAIN
WHILE DRIVING AND THEN COMING TO A TEMPORARY STOP SUCH AS WAITING FOR A RED LIGHT TO TURN GREEN OR RIGHT ON RED OR MAKING A LEFT TURN; THEN I STEP ON THE ACCELERATOR TO DRIVE, THEN ABOUT 20 YARDS OR SO INTO THE MOVEMENT OF THE CAR, THE CAR STOPS MOVING BUT THE ENGINE IS STILL RUNNING. IT DELAYS FOR ANYWHERE BETWEEN 2 AND 5 SECONDS, JUST ENOUGH TIME FOR CARS TO BE COMING RIGHT AT YOU. IT HAPPENED TWICE IN ONE WEEK, ONCE THE WEEK BEFORE AND ONCE RECENTLY, THE SAME DAY I TOOK THE CAR BACK TO THE DEALER TO SEE WHAT WAS WRONG. IT HAS HAPPENED HERE AND THERE IN THE SEVERAL MONTHS THAT I HAVE OWNED IT, BUT SEEMS TO BE GETTING MORE PRONOUNCED WHERE I AM NOTICING IT MORE. I ALMOST GOT HIT FROM BEHIND TWICE AND ALMOST GOT "T-BONED" WHEN MAKING A LEFT TURN. THE SERVICE DEPARTMENT SAYS IT DID NOT DO IT WHEN THEY TOOK IT OUT (I TOLD THEM IT DOESN'T DO IT ALL THE TIME AND IT PROBABLY WON'T FOR THEM.) THEY SAID THERE ARE NO BULLETINS OUT OR RECALLS AND NO CODES SHOW UP WHEN THEY TESTED IT. WELL I DID RESEARCH AND FOUND THAT THE TUCSON HAS HAD MANY PAST PROBLEMS LIKE THIS (LITERALLY HUNDREDS, IF NOT THOUSANDS) AND THE MANUFACTURER WAS IGNORING PLEAS FROM DESPERATE OWNERS BECAUSE NOTHING WAS BEING ADDRESSED. HYUNDAI FINALLY ADMITTED TO PROBLEMS WITH THE 2016 AND 17 TUCSONS AND DID A RECALL. I FEEL THAT THIS IS A VERY SERIOUS SAFETY ISSUE, ESPECIALLY WHEN I AM NOW AFRAID TO MAKE LEFT AND RIGHT TURNS KEEPING IN MY MIND THAT THIS CAR IS GOING TO HESITATE, STALL, DELAY, WHATEVER YOU WANT TO CALL IT. 5500 HUNDRED MILES ON IT AND I PAID THOUSANDS OF DOLLARS TO BUY IT, I DON'T FEEL SAFE MAKING TURNS AND FEEL THAT THIS ISSUE NEEDS TO BE ADDRESSED AND QUICKLY BEFORE SOMEONE (I HOPE NOT MYSELF ALSO)) GETS INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152225November 17, 2018
POWER TRAIN
HAVE 2016 WITH A TERRIBLE TRANSMISSION SHUTTER, IN SLOW TRAFFIC THE CAR JERKS AND HAS VERY LITTLE POWER, IF YOU ATTEMPT TO MAKE A LEFT TURN ACROSS TRAFFIC YOU TAKE YOUR LIFE IN YOUR HANDS AND THE CAR CAN STALL DURING THE TURN AND YOU ARE NOW STUCK IN ON COMING TRAFFIC. IT IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151888November 16, 2018
VEHICLE SPEED CONTROL
THERE HAVE BEEN SEVERAL OCCASIONS THAT HAVE PUT ME AT RISK BECAUSE OF AN ACCELERATION HESITATION. I STEP ON THE GAS PEDAL AND THE VEHICLE TAKES MANY MOMENTS TO START MOVING. THIS ALMOST RESULTED IN AN ACCIDENT MORE THAN THREE TIMES, BUT MOST IMPORTANTLY WHEN THE CAR SEEMINGLY STALLED WHILE CROSSING AN INTERSECTION. ALL CIRCUMSTANCES WERE WHEN THE VEHICLE WAS STARTING FROM A STOPPED OR NEAR STOPPED SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151527November 14, 2018
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER, EXTERIOR LIGHTING
"TAKATA RECALL": FRONT LIGHT SIGNATURES FOR THE "LEFT-SIDE" SWICH ON AND OFF CONSTANTLY. WHEN THE INITIAL CAR TURNS ON, THE DASHBOARD ON OCCASIONS, GOES BLACK! THE CAR WHEN GOES ON TO HIGHWAYS, THE ENGINE (RPM) GOES UP TO 7000 RPM FOR THE FIRST AND SECOND GEAR! THS WILL HAPPEN WHEN THE CAR IS TURN ON. LASTLY, THE TRUNK AUTOMATICALLY STARTED OPENING EVEN WHEN THE KEYS ARE AWAY OR IN MY JACKET OR POCKET ESPECIALLY WHEN TURNED OFF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151597November 14, 2018
ENGINE
2015 TUCSON ENGINE BLEW AFTER ONLY 70,000 MILES. IT DID NOT SHOW ANY SIGNS OF FAILURE BUT AS I WAS DRIVING THE ENGINE MADE A BANG NOISE AND JUST STOPPED AND WOULD NOT START AGAIN. AFTER I DID SOME RESEARCH I FOUND OUT THAT THIS IS NOT THE FIRST TUCSON TO HAVE ENGINE FAILURE AFTER 70,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151618November 14, 2018
ENGINE
WHEN THE PROBLEM OCCURRED, VEHICLE WAS IN MOTION ON A LOCAL HIGHWAY GOING APPROXIMATELY 75 MPH. SUDDENLY THE VEHICLE LOST A BIT OF POWER, AND ALLOWED ONLY 65 MPH TO BE ATTAINED AND WOULD NOT RETURN TO 75 MPH. THIS CONTINUED FOR AROUND FIVE TO TEN MINUTES. THEN ONCE AGAIN, THE VEHICLE LOST POWER FROM 65 MPH TO AROUND 55 MPH, AND THE ENGINE BEGAN MAKING A "METALLIC CLANKING" SOUND. ONCE THIS HAPPENED, THE VEHICLE STARTED TO POWER DOWN, LOSING ALL REMAINING SPEED IN TRAFFIC, AND WAS GUIDED TO THE SIDE OF THE HIGHWAY, AWAITING A TOW TRUCK TO TAKE IT BACK TO OUR RESIDENCE. WE THEN HAD IT INSPECTED BY A LOCAL MECHANIC GARAGE WHO TOLD US THAT A MAIN ROD BEARING HAD BEEN THROWN, AND THAT WHEN THEY CONTACTED HYUNDAI, THEY HAD BEEN INFORMED THAT THIS WAS A COMMON ISSUE WITH THESE THETA II ENGINES, YET NO RECALL HAD BEEN PUT FORTH FOR 2011 - 2014 HYUNDAI TUCSONS. WE ARE CURRENTLY HAVING THE VEHICLE INSPECTED AT A LOCAL HYUNDAI DEALERSHIP AWAITING THEIR VERDICT AND INSPECTION NOTES TO BE SENT TO HYUNDAI TO BEGIN BUILDING A CASE, WITH CASE NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151201November 13, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN UNKNOWN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS TOWED TO M J SULLIVAN HYUNDAI (452 BROAD STREET, NEW LONDON, CT 06320) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO METAL SHAVINGS THROUGHOUT THE ENTIRE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,325.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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