Hyundai Sonata Complaints

369 consumer complaints on file.

#11489620October 17, 2022
POWER TRAIN
The contact owns a 2021 Hyundai Sonata. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V746000 (Power Train); however, parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the vehicle would delay while starting. The vehicle was taken to the dealer where it was diagnosed but no issues were found. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a recall notification would be mailed to him in December. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488803October 11, 2022
POWER TRAIN
The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud sounds. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The dealer informed the contact that they were awaiting approval from the manufacturer to perform the repair. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. Upon investigation, the contact related the failure to Manufacturer Recall Number: 236 (Power Train) included with the VIN; however, he had not yet received notification. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488472October 8, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488208October 6, 2022
SERVICE BRAKES, SUSPENSION
driving turning onto a ramp onto the expressway and when applied the brakes the car lost control and hit 4” curb and had no control over the car, which bounced to shoulder of road. Front tire was loose from suspension and rotor on braking system was broken in pieces. Caliber was also hanging and cv suspension was undone.couldn’t stop car until it came to a rest on shoulder
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11485887September 22, 2022
ENGINE, VEHICLE SPEED CONTROL
Since we purchased this brand new vehicle, we have had in the dealership service department at a minimum of 5 times for same issue. The vehicle accelerates while stopped at a light so we have to put it in neutral to keep it from accelerating. Once we take out of Neutral and release the break, the vehicle accelerates rapidly without stepping on the gas pedal. The computer system always comes on warning that we need to take to dealership because there are engine problems. Then it goes off and comes on again. We have contacted Hyundai to file a complaint and it has gone no where. We have taken it to Hyundai dealership in Tucson and they keep replacing parts per Hyundai manufacturer service tech reps. per same Egr codes. We are taking the vehicle to the dealership again today 9/22/22 because it started again around 9/1/22 and we have been waiting for a loaner car again from Dealership for same problems. Meawhile, being forced to drive it due to only owning 1vehicle. Hyundai Manufacturer has continued to have dealership change out parts and this keeps happening. The vehicle has just over 25K miles on it to date. The first time we had it in the dealership for this problem was on 4/6/22. We have almost rearended several vehicles and are scared to death to drive this vehicle. It is a safety hazard. We purchased the 2021 Sonata vehicle brand new on 11/24/21 along with the lifetime parts and labor warranty. It had 15 miles on it. We also traded our 2018 Hyundai ELantra. We paid off the 2021 Sonata completely in 2021. The total cost of this transaction was $34,294.74.We have also followed all the Maintenance requirements. It is urgent that this complaint is investigated as soon as possible and Hyundai Manufacturer take responsibility now before someone gets killed. The vehicle is obviously a dangerous manufactured vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484454September 14, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Hyundai Sonata. The contact stated while driving at various speeds, he smelled an abnormally strong fuel odor inside the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer who informed the contact that they could duplicate the failure. The vehicle was then taken to a second dealer, Wayne Hyundai Parts and Service (1244 NJ-23, Wayne, NJ 07470) who could not duplicate the failure. The failure persisted. The contact stated that after driving the vehicle, his entire body had a strong fuel odor. The manufacturer was notified of the failure and referred the contact to another dealer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484249September 13, 2022
UNKNOWN OR OTHER
Driving on the highway my panoramic sunroof unexpectedly exploded over myself and passengers head!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481568August 27, 2022
WHEELS, SUSPENSION
The rear sets (left rear, and right rear) of wheel bearing and hub assemble for a new SONATA is really a terrible-quality parts. It deformed at a few thousand miles since delivery as a new car (i.e. I found it at 2400 miles, so it starts to deform and going bad earlier than 2400miles). As results, the two rear wheel and tires cannot go straightforward, rear wheels and tires are yawing during normal driving. And I am feeling jumping, shaking due to imbalance nature of wheel bearing, hub assembly and wheel tires. It is really dangerous, as wheel and tire could be falling off on highway. I don't know what kind of materials are being used for a new hyundai sonata. Please
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476867August 1, 2022
ELECTRICAL SYSTEM
Trying to return home(alabama) from Louisiana, I tried using my key fob to get in my car, key fob was not working so I replaced the battery, still not working. Finally was able to get in my car by using the key, only to open the door and had NO POWER to my car, no dash or interior lights. Had to car road side service, they jumped the car off long enough to get the car in neutral to get it on the tow truck and towed to the dealership. Now stuck out of state until the dealership can "get time" to look at my car. This is a brand new car and really didn't expect this but again no matter if it is just a battery issue or something else, Hyundai's car has let me down and left me stranded. This is a huge problem especially when I need to get back home to family and my job so I can pay for this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476550July 29, 2022
POWER TRAIN
My transmission went bad on my new car. Didn’t have my car for 4 month August 12 2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474182July 15, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, AIR BAGS, LANE DEPARTURE: ASSIST
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471956July 1, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
vehicle locked up the brakes by completely depressing them automatically and didn’t use ABS when sensing another vehicle stop in front of it. causing the sonata to slide into the rear of the other vehicle.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11464009May 10, 2022
VISIBILITY
The contact owns a 2021 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V00M000 (Visibility) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463578May 6, 2022
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST
I’m reaching out to report the troubles and functioning of my Hyundai Sonata 2022. I am the first owner and received the car January 7, 2022. The car started with a loud nose under the hood . That happened maybe four times. Then the car began to switch gears on its on. I would park the car and press P for park but the car would go to N instead . That happened about 20-30 times . Now the car is randomly switching gears while at stop lights. While at a pause the car automatically shuts off which is normal. Recently the car would be at a light and switch gears . I was at a light when the car shut down and went to D, N , and stayed in R. I had to cut my car off just for it to go to P and then D , all while the light was red. If I didn’t, I would have backed into the person behind me . The self driving is not accurate at all and the car does tries to play blue tooth and apple play at the same time . I’m reaching out because I’ve been to the dealership multiple time to have it checked out and they found nothing wrong. I will be making another appointment for this Friday, May 6, 2022. I need to know what is going to be done and how should I go about this if it is said that nothing is wrong once again .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462037April 25, 2022
UNKNOWN OR OTHER
We received a letter back in Dec 2021 about a recall for our windshield that Hyundai was aware of but there was no fix available. It states that if in a crash it could be real bad because the adhesive on the windshield. However i don't think it should take almost 5 months for a serious recall like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456267March 11, 2022
AIR BAGS
I turned on a highway and had gotten my car up to 45 mph when a deer came out of nowhere and I slammed into it hard back on January 12th. The car only suffered cosmetic damage thankfully, but the air bags did not deploy. I have since then found out that the front air bag crash sensors are in a spot where they are practically useless unless you hit something pretty high up and destroy the headlights in the process. In my opinion, this is a serious safety issue, and when I contacted Hyundai about it, all they told me was to go to the dealership for inspection. I have pictures showing that the crash sensors are located at and not where they should be, and if you open the hood, the wiring for the sensors is right in your face. I still have high anxiety knowing that if I get into another accident, they may not deploy due to their location. At least the car is still drivable and no structural damage or alignment issues are there. As you can see in the pictures the sensors are close to where the hood closes at the top support bar.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11449486January 30, 2022
VISIBILITY/WIPER
Recall on my vehicle states there is still no remedy after one month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448202January 20, 2022
UNKNOWN OR OTHER
I have had my 2021 Hyundai Sonata LES for less than a year and am already having problems with the front windshield. There is “air nose” coming through the windshield when I drive above 55 MPH. There has been recalls for this problem on some 2020-2021 Hyundai vehicles. The 2021 Sonata is one of them. However, when I look up to see if there is any recalls with my VIN number, it shows no recalls. I know my windshield is defective or wasn’t properly installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446664January 7, 2022
UNKNOWN OR OTHER
Hello The car shut off on the freeway while driving. The display lit up light a Xmas tree including the forward collision warning. I though this was an isolated incident. It has happened now numerous times. The car even braked on its own then shut off while turning in the middle of a busy intersection. There are several reports of very similar symptoms on Edmonds under reviews. This car is dangerous. I have contacted Hyundai twice now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445226December 28, 2021
VISIBILITY:WINDSHIELD
The contact owns a 2021 Hyundai Sonata. The contact stated that while traveling at highway speeds, a tiny pebble hit his windshield which caused a minor ding on the middle of the driver’s side windshield. Over time, the ding spread from the driver’s side to the lane assist sensor located in the middle of the windshield. The contact stated that the crack spread vertically and horizontally across his windshield. He stated that the crack had obstructed his vision while driving at various speeds. The dealer was initially notified of the failure and informed him that he had to have the vehicle repaired by a recommended third party. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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