Hyundai Sonata Complaints

369 consumer complaints on file.

#11501402January 12, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION
2022 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO HYUNDAI FOR A RECALL BUT PARTS ARE ON NATIONAL BACK ORDER WITH NO ETA ON WHEN IT WILL BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500216January 4, 2023
ENGINE, ELECTRICAL SYSTEM
Our 2022 Hyundai Sonata completely shuts down while driving. We purchased the vehicle in May 2022 and since then it has died over 10 times and has almost caused multiple accidents. We have 3 video footage that we have shown Hyundai corporate and the dealership service technicians. They drive the vehicle a few miles and give it back unable to duplicate it. Hyundai refuses to buyback the vehicle due to safety concerns. We do not know what more we can do and have been working on this since August. We no longer drive this vehicle as it is too dangerous and will eventually cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499241December 28, 2022
VISIBILITY/WIPER
*The front sunroof panel exploded toward while the car was running, but in the driveway in park. *Our safety was compromised by the shattered tempered glass falling into the car. *The problem was noted at the dealer, who stated they had not seen this happen before and believed it to be from a rock chip. *The roof has been inspected by the service department at the dealer, and pictures taken by them and by me. It has been reported to the manufacturer. *No problems noted prior to the “explosion”. Sitting in my car on a cold 27F morning, I started the car and turned on the front and rear defrosters and the heater. There was a light dusting of frost on the car. About a minute after I started the car, I heard a loud bang above me. When I opened the sunroof cover to see what the noise was, tempered glass shards fell in on me. When I got out of the car to see what had happened, the roof appeared to be exploded outward in circle about 10” across, although most of the sunroof glass was “crazed”. The car was not moving, had not had time to get warm, inside, there was no tree or other environmental hazard close to drop on the roof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498094December 19, 2022
POWER TRAIN
The contact owns a 2022 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498015December 19, 2022
UNKNOWN OR OTHER
P074D73 is code showing up coming up and going off after sometime. This is code something related to the Transmission. Worried if it could cause the Transmission to fail which may result in loss of power during the drive which could potentially cause fatal accidents. It occured Multiple times. Attached the screenshots
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497956December 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On a highway cruising at 70mph with the ACC (Adaptive Cruise Control ) on and following distance set at max a car from another lane turned into my lane and then continued to an off ramp. My car initially braked and then downshifted from 8th to maybe 4th and accelerated hard - scaring me and my passengers. I did add to the actions of the car by pressing the following distance button on the steering wheel a few times. I had owned a 2016 Sonata with ACC and drove over 100K miles with ACC operating. That is why i pressed the following distance button - to lessen the actions of the car when the car entered my lane. The 2016 also had a ACC setting of Fast, Normal, & Slow (I used normal). The 2023 has no ACC setting. I did complain to my dealer and he said this was normal and nothing happened. I feel this is dangerous so reported it to Hyundai Customer Service. They told me to go to my dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497596December 15, 2022
ENGINE, POWER TRAIN
The contact owns a 2023 Hyundai Sonata. The contact stated while driving approximately 10 MPH down her driveway, the vehicle began to shake violently. The contact stated that the vehicle began to shut down. The contact stated that the check engine warning light was illuminated with DTC P020200 flashing on the instrument panel. The contact had the vehicle towed to a local dealer, where the dealer reset the computer. The vehicle was repaired. The failure recurred and the vehicle shut down and was towed back to the same dealer. The contact was informed that the mechanic could not duplicate the failure. The vehicle was not repaired and was returned to the contact. The failure recurred; however, the contact had not returned the vehicle to the dealer yet. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496631December 8, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, STEERING
I leased a 2021 Sonata, and the Car has been a nightmare. My Car has been serviced by the dealership twice for a steering wheel that will not stop making noises. I am very concerned for my safety in this Car. The Wheel becomes hard to move. Also, last year, the Car was in the shop for four months while the forward collision sign needed to be fixed. The Car stopped twice. I am terrified to drive this car; it only has 9,200 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495865December 3, 2022
POWER TRAIN
Car transmission seemed to make a "clunking" sound when selecting gear from park. The car would not accelerate, the throttle seemed to be stuck and the transmission would try to downshift, but the car was not picking up speed. I eventually pulled off the road into a parking lot and turned the car off. I then restarted the car and it seemed to clear the problem, but no warning lights ever came on, and no error codes were displayed on the instrument cluster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495857December 2, 2022
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
Shifter system malfunction service immediately was displayed on my dash 10+ times which caused me to not be able to shift my car out of drive or whatever gear I was in when this occurred. I was at an intersection and when I was coming to a stop the car displayed this error code and wouldn’t allow me to go until I turned the car off and on twice till it was able to reset back to park then allowing me to start and shift to drive to actually go. This jeopardizes my safety and the safety of others considering my car could give out or not change gears at any given point. This is extremely concerning. The problem has not been reproduced by the dealership but has been in 2 times for this issue within a month. I took pictures and showed it to the dealership and they said Hyundai won’t cover it. They felt bad and believed me so much to the point their service department is covering the cost of the Transmission shifter module (TCM) in hopes this will resolve the issue. Only a Hyundai dealership has worked on my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495315November 29, 2022
POWER TRAIN
Car sometimes does not accelerate appropriately. Car needs to be shut off and restarted when this happens. Dealerships around me say they don’t see anything wrong with the car. It happens randomly and shouldn’t happen with a brand new car. I feel unsafe when it doesn’t accelerate correctly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495309November 29, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
Car did not stop in time to avoid a front collision with a stopped car on a highway.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11494350November 21, 2022
LANE DEPARTURE: ASSIST, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The BlueLink subscription service for my Hyundai Sonata includes a feature to see the diagnostic codes my car has or has had. Attached is a document with all of the DTCs my car has reported since I purchased it new in November of 2021. There are 15 stored codes (not active) but they are still concerning to me because they have appeared from before the car was built to about 1000 miles after I purchased it. 5 codes are for the Lane Keep Assist System, 1 for the Electronic Stability Control, 5 for Smart Cruise Control, and 4 for the Tire Pressure Monitoring System. Three of the codes occurred after I purchased the vehicle with absolutely no warning or indication of any fault regarding the LKAS system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494349November 21, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
When driving down a hill, I downshifted to slow my descent and to not have to use the brakes as much. I downshifted once or twice making sure the engine didn't go far above 3000 RPM. The gear indicator showed 2nd gear but I knew that wasn't accurate because the car had yet to change gear and the RPM was too low for 2nd gear, I was still in 3rd or 4th gear. About a second or two goes by until the car slams into gear incredibly hard, physically jolting me and the car. The engine revved up loudly to about 4-5K RPM. Had a car been closer behind me, they could have run into me. There were absolutely no warning lights or indicators before or after the incident. The transmission had been shifting noticeably more rough for a few weeks after and perhaps a bit before the incident. The transmission always felt rough up until 4th gear when travelling at slow speeds. but this was something else. It hasn't happened again to the same degree but there have been automatic shifts on its own that are uncomfortable feeling. I have not had the car inspected yet because it is difficult to find a dealership appointment that isn't 2+ months in the future. I had scheduled a full thorough inspection with all of my complaints but had to cancel to due personal reasons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494231November 19, 2022
ENGINE, POWER TRAIN
On multiple occasions, the car has intermittent acceleration issues and hesitates when the automatic transmission is shifting to the next gear. Without warning, the car completely turned off - engine failed - while driving and in the middle of making a turn, and luckily oncoming traffic stopped in time before we were in an accident. The local dealer has been unable to replicate the problem; however, there is an open recall on the same make and model but my VIN is not currently included in this recall. This is not a coincidence and this vehicle is not safe to drive. I also already contacted Hyundai directly but the case manager has yet to resolve the issue, just says the VIN is not part of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493762November 16, 2022
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2022 Hyundai Sonata. The contact stated that while her husband was driving at an undisclosed speed, the vehicle hesitated to accelerate while the accelerator pedal was depressed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V746000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 3,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493387November 13, 2022
UNKNOWN OR OTHER
I suffered a flat tire and called my husband to change my tire. The jack that was included with the vehicle fell over in the middle of the tire change nearly pinning my husband's hands between the wheel well and the spare tire. The road was level. The jack was simply too small to hold the vehicle up. My car suffered approximately $3000 in damages. I tried to deal with the dealership and Hyundai Consumer Affairs to no avail. These jacks are dangerous and at least the base should be wider to prevent it from tipping.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492999November 10, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Oct 12: Engine stalled exiting I95 in Kittery Maine. Engine light flashed but did not stay on. Was able to get to safe place but car would not go more than 15mph. Hampton Huyndai reported mis-fire but stated it cleared on its own. Oct 17th: Engine stalled on highway ramp to I495, nearly causing me to be rear ended by other vehicles. Car would not go more than 15 mph. Engine light stayed on. Towed car to Key Salem Hyundai, defective injectors, warrantee repair. Oct 23rd: Car stalls on I93, was able to take immediate exit and turn engine off. Engine light flashed but did not stay on. Took car in to Salem dealership on Oct 24th, no code found. Oct 25th: Car stalls again on city street. Light stays on, Salem dealership replaces cat. convrtr between Oct 26th through Nov 4th. Nov 9th: Car stalls again on city street. Light stays on, currently in Salem dealership. This is a safety issue, in two cases already this car has nearly gotten me in an accident on the highway. I am seeking arbitration for replacement. I am scared to drive this vehicle. I will have a third invoice pending this next repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492345November 4, 2022
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2021 Hyundai Sonata. The contact stated while driving 65 MPH and attempting to accelerate, the vehicle failed to respond with the check engine warning light illuminated. The contact also heard a knocking sound coming from the vehicle. The contact pulled over on the side of the road and turn off and restarted the vehicle and the vehicle started operating as designed. The vehicle was taken to the dealer and the contact was informed that the transmission and engine needed to be replaced. The manufacturer was contacted but offered no assistance. A case was filed. The failure mileage was 2,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492068November 3, 2022
VEHICLE SPEED CONTROL
The contact owns a 2022 Hyundai Sonata. The contact stated that while his wife was driving at a low speed pulling into a parking spot, the vehicle accelerated over two concrete stopping blocks and crashed into a parked unoccupied 2015 Toyota vehicle. There were no warning lights illuminated. A police report was filed. There were no reported injuries, air bag deployment, or fire. The contact called the local dealer who informed him about obtaining the Event Data Recorder but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1250.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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