Hyundai Sonata Complaints

369 consumer complaints on file.

#11565728January 16, 2024
FUEL/PROPULSION SYSTEM
I was traveling on the freeway when I began experiencing erratic acceleration, around which time the check engine light came on. I took the next exit, and continued to experience the same symptoms, as well as rough idling, and a bit of smoke. The car was towed to the nearest Hyundai dealership where the fuel injector was replaced under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565639January 15, 2024
ENGINE
I leased my brand new Sonata at the end of August in 2022. in November 2022 I was driving on the highway and my vehicle started to decelerate. I stepped on the gas pedal and it just went slow and slower. I was able to make it home but after shutting the car off it would not start again. I had it towed to my dealer and they fixed something with fuel injection. in February 2023 the same thing happened with only 4500 miles on the car except this time my car decelerated so badly I pulled to the side of the road and it immediately died. I had the car towed again and they fixed it again. The car was good for a while but on [XXX] of 2024 the deceleration issue happened again. it did not stall out on me and I was lucky enough to be able to get the car to my dealer to have them do a diagnostic check. They did not find anything. This is baffling to me. I guess I need to break down again for, something to be fixed with this car. my complaint is that while driving my car and if I break down it is unsafe for me and other cars on the road if my vehicle just dies. I do have a job and also like to travel out of town sometimes. I do not feel safe with this car. It broke down twice in the first year so it did not qualify for the lemon law in my state of Pennsylvania. Please provide some information on what I need to do to keep myself and other drivers safe. Thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559246December 9, 2023
ENGINE
I was on the highway going 60 mph then all of a sudden my vehicles rpm's jumped way up to 8 and completely lost power was on I-45 in Conroe thankfully I was in the slow lane. I have attached pictures of my dash so I could get proof this time. I had to wait 7 minutes for the car to do anything. It also burned all of my engine oil. So had to buy oil for my vehicle. I just had my oil change 3 weeks ago. This has happened before on on the frontage road a few months ago. I have claims open with Hyundai Customer Care. I have been stating that my engine makes a clicking noise, it hesitates, and seizes all the time. I have had this problem since March of 2021 and I bought the car in January 2021. I know I am not a part of the engine recall but I should be. I am scared to drive it. Hyundai doesn't care one bit. Well enough is enough I will be getting rid of this death trap. If you are looking at Hyundai's don't waste your time or money.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559210December 8, 2023
UNKNOWN OR OTHER
1. Vehicle Speed Control 2. I was in a friend's driveway with the car in drive with auto hold activated. Car lunged forward and not able to stop it. Ran into a garage door did substantial damage to home owners property. I guess we were lucky the door took the impact. 3. I took to dealer today to report and have appointment to have looked at on January 8th. They have no previous report of this happening. 4. I have contacted my insurance company, but they are just filing a claim. 5. I was talking to my guest and was not looking at the dashboard, but I saw no warning message after the fact.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11559134December 8, 2023
ENGINE
2022 Sonata ; engine stops while driving without warning. After my Sonata stops; error message appears: auto stop is off; to restart engine shift to P or N
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556588November 23, 2023
FUEL/PROPULSION SYSTEM
Took a trip to the grocery store, and started up my car when I got back. The engine turned over but after a few seconds, it stalled. Tried this again, but lightly pressed the accelerator. This raised the RPM, but it dropped quickly and stalled the engine again. Made a couple more attempts after and eventually, the engine light came on. Shortly before this incident, I had about 10-15% of gas left in my tank. After this happened, bluelink reported that I had 1% left. Got the vehicle towed to the dealership, where they confirmed the condition and found that the fuel injector for cylinder 3 needed to be replaced. I consider myself lucky that this happened while my vehicle was parked. This would've been a huge safety concern if it happened out on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554363November 9, 2023
ENGINE
The contact owns a 2023 Hyundai Sonata. The contact stated that on two separate occasions while driving at various speeds, the vehicle started to shake, and the vehicle lost motive power. The vehicle was pulled over to the side of the roadway and turned off. The vehicle failed to restart on both occasions. The vehicle was towed to a dealer where it was diagnosed that the fuel injector needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554293November 9, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ENGINE
Vehicle’s front collision sensor popped up on dash, vehicle lost all power. Almost was hit by a group a semi trucks hauling a wide load that wouldn’t have been able to stop in time. This is the 3rd time it has happened in a week and a half.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554215November 8, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, SERVICE BRAKES
Forward Collision Warning appeared, vehicle lost power and would not accelerate. Vehicle kept loosing power. Multiple codes appeared. I am an ASE certified mechanic, so I went to my own business to get my scanner and there was a list of codes. Vehicle is currently at dealership and they are tracking down issues. Currently blaming an ECM but unsure. This is the second vehicle I have had this exact issue with. I have video that it won't allow me to upload of all the codes. I have a video of a previous issue, with a different vehicle. It's a 2023 Hyundai Santa Fe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551474October 23, 2023
ENGINE
I have a 2021 Hyundai Sonata SEL with a Smartstream 2.5L engine w/ GDI & MPI. I have have always heard a loud knocking noise coming from my engine since I got the vehicle when in park. When you are accelerating it hesitates and you can hear a knocking noise. I have taken it to the dealership multiple times and they were able to feel and hear what I was talking about but ensured me it was fine. Recently it has been a lot worse. On 10/18/2023 I was getting on to the highway from the feeder. I tried to accelerate to about 50 mph and I heard the same knocking noise and my rpms jumped all the way to the top. Then my car suddenly stopped getting on to the highway. It took it about a minute before I could start driving again. Luckily there was no one behind me because it could've been really bad. I got home and looked under the hood and it looked like oil had sprayed out of the engine. You could to see oil splatter on the fender. No one was hurt thankfully. I have been complaining about the knocking and hesitation while accelerating for almost 2yrs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549364October 11, 2023
STRUCTURE:BODY
MY 2023 HYUNDAI SONATA LIMITED HAS AN ISSUE WHERE WATER ENTERS THE REAR LEFT DOOR AND GETS TRAPPED BETWEEN THE LOWER DOOR SEALS. WATER POURS OUT WHEN THE DOOR IS OPENED. A GOOGLE REVIEW OF "SONATA REAR DOOR LEAK" SHOWS THIS IS A WIDE SPREAD ISSUE WITH THIS DOOR AND CAR MODEL. IF THIS WERE TO OCCUR IN A NORTHERN CLIMATE THE DOOR WOULD HAVE ICE COLLECT BETWEEN THE DOOR AND DOOR SILL AND PREVENT THE DOOR FROM OPENING IN AN EMERGENCY. GOOGLE SHOWS NUMEROUS PEOPLE HAVE TRIED TO GET THIS ADDRESSED . MOST WITH NO SUCCESS FROM HYUNDAI. I HAD TAKEN MY CAR TO COCONUT CREEK HYUNDAI IN COCONUT CREEK FLORIDA IN AUG 2023 AND WAS TOLD "THIS CONDITION IS COMMON TO THE MODEL". NO FIX ATTEMPTED. I ESCALATED TO HYUNDAI USA, AND THEY LITERALLY STATED THEY CANNOT SUPERCEED THE DEALER AND TO TAKE THE CAR ELSEWHERE. THEY IGNORE THE DOOR ISSUE AND ALSO STATED ON RECORDED CALL ( THEIR RECORDING) THAT THIS CONDITION IS COMMON TO THE MODEL. I FEAR THE FIRST ACCIDENT THAT THE DOOR CANNOT BE OPENED DUE TO INTERNAL ICE COLLECTION. PLEASE JUST GOOGLE "SONATA WATER IN DOORS" TO SEE HOW COMMON THIS IS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546820September 27, 2023
POWER TRAIN
Transmission goes into limp mode Please note this is an N line and shift points are low taking off from a light vehicle goes into limp mode in first 150' cars to the rear almost ran into the back of the vehicle. Car is 2 days old and I have an appointment tomorrow to have it looked at. This sounds like similar problem that caused a recall last year on the 2022. This is a dual clutch auto.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546386September 25, 2023
ENGINE
The contact owns a 2021 Hyundai Sonata. The contact stated while driving 45 MPH, the vehicle inadvertently lost motive power in the middle of the roadway and failed to restart. The vehicle was pushed to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that there was no oil in the engine, causing the engine to seize. The vehicle was then towed to another dealer, who confirmed the diagnostic results. The contact stated that an oil change was performed three days prior to the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546207September 24, 2023
SERVICE BRAKES, SUSPENSION
The brake rotors are faulty and become warped at 9k mile I now have 27k and are extremely warped causing braking issues at higher speeds. I have been waiting over two months for new rotors from the dealer with no word as to when they will arrive. If the vehicle is left un-driven for a couple days the rotors will become rusted. Even the brand new vehicles in the Hyundia showroom are covered in rust. The suspension of the rear shock are extremely weak and bottoms out on the smallest rut. Cornering I’m the vehicle is subject to enormous amounts of whee hop which could result in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546182September 23, 2023
POWER TRAIN
I took off from the house about 1 mile the car stop in the middle of the road with no warning, lights or anything. Thank God I didn’t get an accident we took the car to the dealer and the dealer telling us it’s not covered by warranty. This is 2021 Hyundai sonata lease with only 44,000 miles my wife is so scared to driving Hyundai anymore. We talk to the dealer they don’t give us loaner car still one week from now they are telling us to pay $13,000 for the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542222September 2, 2023
UNKNOWN OR OTHER
The car slowly goes forward after releasing the break
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542119September 1, 2023
VEHICLE SPEED CONTROL
My concern is a potential unintended acceleration forward as. I was. parking vechicle. Sudden burst of speed, went thru shrubbery and off a 2 foot wall. Felt as if we were taking off a runway in a plane. Car went nose up over the wall and then dropped into a neighbor yard digging a divot, ripping rear left fender and bumper with some undercarriage problems. My spouse and I were seatbelted and not injured. I can not recall any safety warning until car stopped and then do recall a message being on dash but cannot presently recall what it said. Vehicle currently being worked on at collision center where Insurence Appraisor gave go ahead with estimate to repair damages
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11541117August 28, 2023
STRUCTURE
The contact owns a 2022 Hyundai Sonata. The contact stated that on two separate occasions while driving at undisclosed speeds; the splash shield would rip without impact. The contact stated that there was an abnormal sound coming from the vehicle due to the failure. The contact had taken the vehicle to a dealer after the initial failure and had the part replaced out of pocket. After the second failure, the manufacturer was notified, and a case was filed to have the manufacturer cover the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539763August 21, 2023
POWER TRAIN
There was a transmission recall that was addressed back in early 2023 by the dealership that presented as a 1st gear stutter within a month of purchasing the car back in May 2022. At the time I was told if the reprogramming didn't work, the transmission would need to be replaced. The vehicle was driven very little but I was told it would need a couple of weeks of regular driving to ensure the fix took. If it didn't I was advised to bring the car in immediately. The car stayed in the garage and didn't get driven until July when it was taken on a 100+mile trip when I realized that the first gear was starting to jerk upon shifting. I finally called Hyundai about possibly trading it in and eventually on Aug 21, 2023 called the service dept to give them a heads up I'm going to bring it in. However was told I would have to now rebook the appointment and got one for Dec 22, 2023. I mentioned that this was under the recall issue but was informed that they would have to do diagnosis to confirm that. In the meantime they didn't offer any other recourse or priority to have this addressed. I can't afford to pay for another vehicle out of pocket in the meantime. Also, now it's showing that recall issue as repaired even though that may have not happened as of now. I'm concerned that something bad might happen in the meantime and I don't seem to have any other options.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539260August 17, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Loss of power while accelerating. Engine overheat notification. High oil temperature.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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