Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11035320October 20, 2017
FUEL/PROPULSION SYSTEM
FUEL INDICATOR GAUGE IS BROKEN. DOES NOT PROPERLY INDICATE FUEL LEVEL. CHECK ENGINE LIGHT IS ALWAYS ON DUE TO THIS MALFUNCTION. VERY COMMON PROBLEM ACCORDING TO ONLINE SEARCH. TOO EXPENSIVE TO FIX WHEN IT SHOULD BE COVERED UNDER HYUNDAI RECALL WHEN IT IS SUCH A COMMON PROBLEM. I WILL NOT KNOW IF THERE ARE OTHER ENGINE ISSUE WITH THE CHECK ENGINE LIGHT ALWAYS ON. DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033969October 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, UNKNOWN OR OTHER
TAKATA RECALL: ON JUNE 2 2017 I TOOK MY VEHICLE TO HAPPY HYUNDAI OF OAK LAWN FOR AN OIL CHANGE. THEY DETERMINED THERE WAS A RECALL BECAUSE OF RUSTING OF MY CARS UNDERCARRIAGE. THEY KEPT MY VEHICLE UNTIL AUGUST 17,2017. ON OCTOBER 5TH, I WAS BACKING IN A PARKING SPOT, WHAT I KNOW NOW AS MY CONTROL ARM, LEFT AXLE AND LEFT BALL JOINT BROKE. HAD IT TOWED HOME, CALLED HAPPY HYUNDAI, HAS IT TOWED THERE. AFTER INSPECTIONING MY VEHICLE THEY DETERMINED THE CONTROL ARM & AXLE WERE A PART OF THE CAMPAIGN RECALL BUT THEY ARE REFUSING TO FIX MY VEHICLE. REUBEN TOLD ME ON JUNE 2, THEY WERE CONFISCATING IT BECAUSE I COULD BE DRIVING AND THE BOTTOM OF THE VEHICLE COULD FALL OFF. THANKFULLY I WASN'T DRIVING ON THE HIGHWAY. HYUNDAI RETURNSES AN UNSAFE VEHICLE TO ME AND ARE NOT TAKING RESPONSIBILITY IN REPAIRING MY VEHICLE WHEN THEY SHOULD AT LEAST REPAIR THEY RECALL SINCE THE CONTROL ARM & AXLE WAS INCLUDED IN THE RECALL. I THINK AN INVESTIGATION SHOULD BE OPENED REGARDING THIS RECALL TO ENSURE HYUNDAI IS REPAIRING VEHICLES UP TO SAFETY STANDARDS. THE CONSUMER REQUESTED A STATUS UPDATE. UPDATED 12/07/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034050October 17, 2017
AIR BAGS
TO WHOM IT MAY HAVE MY AIRBAG LIGHT IS LIGHTING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033537October 16, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. UPON STARTING THE VEHICLE AND DRIVING AT UNKNOWN SPEEDS, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BENTLEY HYUNDAI, 3805 UNIVERSITY DR NW, HUNTSVILLE, AL 35816) WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 229,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033337October 14, 2017
ENGINE
WHILE NORMAL DRIVING DOWN A CITY ROAD GOING STRAIGHT THE VEHICLE WILL STALL WITHOUT ANY NOTICE OR ANY CHANGE IN CONDITION. YOU LOOSE ALL POWER, BRAKES AND STEERING WHEN THIS HAPPENS AND HAVE TO BRING IT TO STOP WITH EMERGENCY BRAKE AND PLACE IN PARK. THEN YOU CAN START THE VEHICLE ONCE AGAIN LIKE IT HAS NO ISSUES. THIS ISSUE PRODUCES NO ENGINE TROUBLE CODES AND HAS HAPPENED 3 OTHER TIMES IN THE 6 YEARS WE OWNED THE VEHICLE. THIS IS EXTREMELY DANGEROUS AND WE NEVER KNOW WHEN IT WILL HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033350October 14, 2017
SERVICE BRAKES, STEERING, WHEELS
SOMETIMES WHEN I MAKE A LEFT OR IGHT TURN, THE ANTI LOCK BRAKES CAUSE THE VEHICLE TO SLOW DOWN. THIS ISN'T THE ONLY ISSUE BUT THE CAR TURNS OFF AND THE STEERING LOCKS. IM NOT ABLE TO TURN OR STOP. THIS HAPPENS WHEN IM AT A VERY SLOW SPEED WHILE TURNING. IT HAPPENED NUMEROUS TIMES. I WENT ONLINE AND IT WAS MANY COMPLIANTS AND REVIEWS ON THE 2003 TO 2006 MODELS. IM REALLY AFRAID THIS CAN CAUSE A COLLISION. IM NOT THE ONLY PERSON WHO HAD ISSUES WITH MY VEHICLE. THIS HAPPENED WHEN I GOT OFF THE INTERSTATE AND MADE A TURN ON A STREET WHILE STEERING. SOMEONE NEED TO INVESTIGATE THIS ISSUE. I HAD OTHER RECALLS ON MY VEHICLE IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033371October 14, 2017
VEHICLE SPEED CONTROL
PURCHASED NEW 7/172017 SANTA FE ULTIMATE 2.0T. THIS SUV DOES NOT ACCELERATE AND LAGS ON AN INTERMITTENT BASIS HAPPENS AT A LOWER SPEED AND FROM A STOP. VERY DANGEROUS WHEN MAKING A TURNS AND ENTERING FREEWAY OR TRAFFIC CICLES (ROUNDABOUTS) WHEN DEPRESSING ACCELERATOR AND YOUR VEHICLE SLOWLY MOVES FORWARD AND FAILS TO ACCELERATE TO THE REQUIRED SPEED YOU ARE REQUESTING FOR A SECOND OR MORE. NOW YOU HAVE PLACED YOURSELF IN A VERY DANGEROUS POSITION BECAUSE OFTHIS VEHICLES INABILITY TO RESPOND. THEN ALL OF A SUDDEN IT TAKES OFF. DOES NOT HAPPEN EVERY TIME BUT IS FREQUENT ENOUGH TO BE CONCERNED. HAS HAPPENED CONTINUALLY SINCE NEW. MY WIFE LOVES THE VEHICLE BUT IS AFRAID TO DRIVE IT..NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS BUT THERE ARE CERTAINLY ENOUGH COMPLAINTS THAT SOMEONE SHOULD INVESTIGATE AND GET AFTER HYUNDAI TO FIX THE SITUATION BEFORE SOMEONE GOD FORBID IS KILLED.. OR THAT'S UNFORTUNATELY WHAT IT WILL TAKE TO RESOLVE THIS SERIOUS DEFECT. I LOVE THE VEHICLE ESPECIALLY THE TURBO BUT IT'S SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033285October 13, 2017
UNKNOWN OR OTHER
I HAVE A 2016 HYUNDAI SANTA FE SPORT. OVER THE LAST 3 MONTHS I'VE HAD 2 OCCASIONS (BOTH ON HIGHWAYS) WHEN THE ENGINE SHUT OFF WHILE DRIVING. THE LATEST OCCURRED THIS MORNING (9/26/2017) DURING RUSH HOUR. I WAS FORTUNATE IN THAT I HAD ENOUGH MOMENTUM TO NAVIGATE THE DEAD CAR ACROSS A LANE OF TRAFFIC TO THE SIDE. ON BOTH OCCASION, I WAS ABLE TO TURN THE KEY TO THE START POSITION, PUT THE CAR IN PARK AND START IT UP, LIKE NOTHING HAD OCCURRED. SINCE THE LAST OCCURANCE I HAVE SUBMITTED A CASE WITH HYUNDAI AND HAVE TAKEN THE CAR INTO A LOCAL DEALERSHIP TO LOOK INTO THE ISSUE. THE DEALERSHIP COULD NOT REPRODUCE THE ISSUE. THAT WAS ON 9/28. OUTSIDE OF AN EMAIL STATING THEY WOULD BE REACHING BACK OJT TO ME, I HAVEN'T HEARD ANYTHING. THE CAR HAS LESS THAN 32K MILES, SO THIS IS AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032624October 10, 2017
POWER TRAIN
I PURCHASED A BRAND NEW 2017 HYUNDAI SANTA FE LIMITED ULTIMATE ON MAY 5 OF THIS YEAR, AND NOTICED A VERY HESITATION DURING THE DRIVE HOME FROM THE DEALERSHIP. I FIGURED IT WAS THE RESULT OF THE ENGINE BREAKING IN AND THAT I SHOULD JUST BE PATIENT. HOWEVER, IT CONTINUED...AND PROGRESSIVELY GOT WORSE. SPECIFICALLY, IT'S MOST PRONOUNCED WHEN I ACCELERATE FROM A DEAD STOP, ACCELERATE OUT OF A ROLLING STOP, ACCELERATE OUT OF A LEFT TURN, OR TRY TO MAKE A QUICK PASSING OR MERGING MANEUVER ON THE FREEWAY. IN ALL OF THESE CONDITIONS, THERE IS A 2 TO 3 SECOND DELAY BEFORE THE TRANSMISSION WILL SUDDENLY DOWNSHIFT AND THE VEHICLE WILL BLAST OFF. THIS IS REALLY DANGEROUS, BECAUSE I'VE HAD NEARLY A DOZEN INSTANCES OF BEING NEARLY REAR ENDED BECAUSE THE VEHICLE WON'T ACCELERATE QUICKLY ENOUGH. THE BEST WAY TO DESCRIBE IT IS TO SAY THAT IT'S LIKE TRYING TO ACCELERATE WITH A DIRTY, SEVERELY CLOGGED, 10-YEAR-OLD ENGINE AIR FILTER, AND THE INTAKE CAN'T GET ENOUGH AIR INTO THE ENGINE TO ACCELERATE AS IT SHOULD. I'VE BEEN TO OUR LOCAL DEALERSHIP SEVERAL TIMES ABOUT THIS ISSUE AND IN EVERY INSTANCE WE'RE TOLD THAT THERE IS NOTHING THEY CAN DO UNTIL HYUNDAI RELEASES AN UPDATE OR A RECALL. BUT IN THE MEANTIME, I GUESS I'M SUPPOSED TO CONTINUE PLAYING RUSSIAN ROULETTE WITH MY LIFE. I'M AT NEARLY 9,000 MILES AND THE HESITATION IS STILL AS PRONOUNCED AS IT WAS IN THE BEGINNING. I'M TRYING REALLY HARD TO BE PATIENT AND NOT KEEP COMPLAINING TO OUR LOCAL SERVICE CENTER...BUT WE'VE HAD QUITE A FEW CLOSE CALLS, EXTREMELY CLOSE, AND I'M REALLY HOPING THAT HYUNDAI WILL PLEASE FIX THIS SOON! IN FACT, I JUST READ AN ARTICLE ABOUT HYUNDAI REPLACING THE ENGINES IN THE '17 SANTA FE'S BECAUSE OF A MANUFACTURING ISSUE WITH THE CRANKSHAFT PIN CAUSING THE EXACT SAME SYMPTOMS I'VE EXPERIENCED. SO I HOPE THAT I CAN PLEASE GET MY VEHICLE REPAIRED BEFORE I END UP IN A TERRIBLE ACCIDENT. THANKS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032283October 8, 2017
ELECTRICAL SYSTEM
WHILE ON A LONG TRIP ABOUT 100 MILES INTO THE DRIVE WHILE DRIVING ON THE FREEWAY WITH THE CRUISE CONTROL SET TO 78 MPH THE STEERING COLUMNS (FROM THE TURN SIGNAL SIDE) STARTS SMOKING AND IT SMELLED LIKE ELECTRICAL WIRING BURNING. I IMMEDIATELY SLOWED DOWN BUT DID NOT STOP IN FEAR OF BEING STRANDED IN THE MIDDLE OF NOWHERE. AT THE SAME TIME THE TURN SIGNAL STARTED MAKING THIS VERY FAST CLICKING NOISE THAT SOUNDED LIKE THE TURN SIGNAL WAS STUCK ON, BUT IT WAS NOT ON. NO IDIOT LIGHTS EVER CAME ON TO INDICATE A PROBLEM. AFTER ABOUT 15 MINUTES THE SMOKE FINALLY STOPPED THE THE SMELL WENT AWAY. HOWEVER THE FAST TURN SIGNAL CLICKING NOISE CONTINUED OFF AND ON FOR THE REMAINDER OF THE TRIP. I CONTINUED TO DRIVE THE NEXT 250 MILES HOME WITH THE CLICKING NOISE. I WAS ABLE TO TURN THE ENGINE OFF AND ON AGAIN WHEN I STOPPED FOR GAS AND IT STARTED JUST FINE. I PLAN TO TAKE THE CAR INTO THE DEALERSHIP ON MONDAY MORNING TO HAVE THE ISSUE DIAGNOSED. JUST AFTER THIS HAPPENED I CALLED MY DEALERSHIP FOR ADVISE ON WHAT TO DO AND HE THOUGHT THERE MIGHT BE A RECALL ON THIS ISSUE. MY BIGGEST FEAR WAS THAT THE INSIDE OF THE CAR WAS GOING TO CATCH ON FIRE AND I WAS GOING TO BE STRANDED IN THE MIDDLE OF NO WHERE WITH NO HELP. NOT TO MENTION THE FEAR ON ME CATCHING ON FIRE AS THE STEERING COLUMN IN RIGHT IN FRONT OF MY BODY. VERY DANGEROUS SITUATION. PLEASE RECALL FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032156October 7, 2017
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
IT TRIES TO STALL OR HESITATE WHEN MAKING TURNS I LIVE IN CHICAGO AND DRIVE IN TRAFFIC WHEN TURNING INTO TRAFFIC IT SEEMS TO HESITATE FOR 2 OR 3 SEC BEFORE ACCELERATION II AM AFRAID TO DRIVE THIS VEHICLE IN TRAFFIC FROM FEAR WHEN MAKING A TURN I WILL. CAUSE A CAR ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032125October 6, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE STALLS WHILE SITTING IDLING WAITING AT STOP LIGHTS PROBLEM IS INTERMITTENT AND UNPREDICTABLE. ENGINE SHUTTERS WHILE IDLING AS WELL. VEHICLE LOSES ABILITY TO ACCELERATE WHEN THIS OCCURS REQUIRING THE DRIVER TO PUT THE VEHICLE IN PARK, TURN THE ENGINE OFF, THEN RESTART THE VEHICLE. SAFETY HAZARD IN BUSY TRAFFIC. ADDITIONAL ISSUES WITH SLIPPAGE SOUNDS FROM THE AXELS WHEN TURNING CORNERS. PROBLEM MAY BE LINKED TO OTHER OPEN RECALLS INVOLVING MANUFACTURER REPORTED MACHINE ERRORS DURING THE MANUFACTURING PROCESS THAT CAUSES PREMATURE BEARING WEAR WITHIN THE ENGINE. THE NOTED SAFETY RISK ON OTHER VIN NUMBERED MODELS WITHIN THE SAME CLASS IS THAT IT MAY CAUSE THE VEHICLE TO STALL, INCREASING THE RISK OF A CRASH. THIS VEHICHLE WAS JUST PURCHASED FROM CARMAX VIRGINIA THREE DAYS AGO. ISSUE WAS NOT OBVIOUS AT THE TIME OF PURCHASE. THERE WERE NO OPEN RECALLS FOR THIS VIN NUMBER AT THE TIME SALE WAS MADE, BUT ISSUE IS QUITE PRESENT AT 50,000 MILES AND I HAVE CONTACTED CARMAX TO INFORM THEM OF THE ISSUE. THIS PARTICULAR PROBLEM SEEMS CONSISTENT WITH ALL MODELS OF HYUNDAI MANUFACTURED AROUND 2014. A NATIONAL RECALL OF THE ENTIRE LINE SHOULD BE CONSIDERED TO ALERT CONSUMERS AND AVOID UNWANTED PURCHASES AND OR DAMAGING ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031861October 5, 2017
FUEL/PROPULSION SYSTEM
FUEL GAUGE AND RANGE TILL EMPTY FLUCTUATE NEVER KNOW HOW MUCH FUEL VERY HUGE SAFETY ISSUE EVERYTIME IT IS DRIVEN OR WHEN FIRST STARTED FILL TANK AND WILL READ ANYTHING FROM EMPTY TO 3/4 TANK VERY SELDOM ON FULL. ALSO CHECK ENGINE LIGHT IS ON CODE SAYS SENDING UNITS SMELL OF FUEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031914October 5, 2017
AIR BAGS, SEAT BELTS
ON 9/26/2017 AT 3:55 P.M. I WAS INVOLVED IN A SINGLE CAR ROLLOVER ACCIDENT. I WAS TRAVELING ON HWY 97 IN CALIFORNIA AT APPROXIMATELY 55-60 MPH. NO MORE THAN 10 MILES OUTSIDE THE CITY OF WEED. I HIT SOMETHING IN THE ROAD OR BLEW A TIRE. THE CAR FIRST WENT LEFT AND THEN RIGHT. THE BREAKS FELT AS THOUGH THEY LOCKED. WHEN THE CAR HIT AN ASPHALT CURB IT WENT AIRBORNE (THERE WERE NO GUARD RAILS) AND WENT INTO A SMALL EMBANKMENT. THE VEHICLE ROLLED BUT LANDED UPRIGHT. NONE OF THE AIRBAGS DEPLOYED. I ALSO BELIEVE THE SEATBELT DID NOT LOCK AS IT IS SUPPOSED TO WHEN A CRASH OCCURS. I SAY THAT BECAUSE THE RIGHT SIDE MY HEAD HIT THE ROOF OF THE VEHICLE AND I RECEIVED A LARGE HEMATOMA. INITIALLY I THOUGHT IT WAS BECAUSE THE ROOF HAD CAVED IN. WHEN I SAW THE VEHICLE THE NEXT DAY IT WAS THE LEFT SIDE OF THE ROOF THAT HAD CAVED IN. WHAT ALSO MAKES ME BELIEVE THERE IS A SEATBELT ISSUE IS I WAS INVOLVED IN A ROLLOVER IN 1985 AND DID NOT SUFFER ANY HEAD INJURIES AS THE SEAT BELT KEPT ME TIGHTLY IN THE SEAT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11031944October 5, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE THE CONTACT'S STEPSON WAS DRIVING 30 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 60 MPH. THE DRIVER WAS ABLE TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TAKEN TO CAREY MOTORS (3204 FRUITVALE BLVD, YAKIMA, WA 98902), BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY NEEDED TO RUN TESTS AT THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031467October 3, 2017
FUEL/PROPULSION SYSTEM
FUEL SENDERS ARE FAILING. CHECK ENGINE LIGHT COMES ON AND FUEL GAUGE SHOWS NEAR EMPTY EVEN WHEN VEHICLE HAS FULL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031407October 2, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
STARTED CAR, NOTICED THE FOLLOWING DASH LIGHTS WERE ON: ABS ESC DOWNHILL BRAKING CHECKED ONLINE AND FOUND THAT HYUNDAI RECALLED 1.7 MILLION VEHICLES FOR THIS PROBLEM (DEFECTIVE BRAKE LAMP SWITCH) UP TO 2011. I'M CONCERNED THAT MY 2012 CAR HAS THE SAME ISSUE, EVEN THOUGH MY VIN IS NOT INCLUDED IN THE RECALL. THESE LIGHTS STAY ON NO MATTER IF MOVING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030851October 2, 2017
ELECTRONIC STABILITY CONTROL (ESC)
LIGHT COMES ON INTERMITTENTLY FOR NO REASON. I HAVE NO IDEA IF IT IS WORKING OR NOT. STARTED ABOUT 85,000 MILES. APPEARS TO BE COMMON PROBLEM WITH THIS MODEL AND YEAR. HAPPENS FREQUENTLY DURING DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030855October 2, 2017
FUEL/PROPULSION SYSTEM
FUEL INDICATOR GAUGE IS BROKEN. DOES NOT PROPERLY INDICATE FUEL LEVEL. CHECK ENGINE LIGHT IS ALWAYS ON DUE TO THIS MALFUNCTION. VERY COMMON PROBLEM ACCORDING TO ONLINE SEARCH. TOO EXPENSIVE TO FIX WHEN IT SHOULD BE COVERED UNDER HYUNDAI RECALL WHEN IT IS SUCH A COMMON PROBLEM. I WILL NOT KNOW IF THERE ARE OTHER ENGINE ISSUE WITH THE CHECK ENGINE LIGHT ALWAYS ON. DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030856October 2, 2017
STRUCTURE:BODY
DOOR LOCKS DO NOT WORK PROPERLY. SOMETIMES LOCK, SOMETIMES DO NOT. MOSTLY THEY UNLOCK BUT DO NOT LOCK PROPERLY. THE KEY FOB ALSO DOES NOT ALWAYS WORK. HAVE HAD THE BATTERY AND SYSTEM CHECKS AND THERE WERE NO ISSUES. DANGEROUS TO HAVE DOORS NOT LOCK PROPERLY FOR A SINGLE WOMAN IN PARKING LOTS OR EVEN WITH THE CAR PARKED OUTSIDE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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