Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11055830December 20, 2017
UNKNOWN OR OTHER
THIS VEHICLE HAS ISSUES WITH THE AC. IT ONLY BLOWS HOT AIR WHEN THE AC IS TURNED ON, EVEN WHEN IT'S ON THE LOWEST AND COLDEST SETTING. SINCE I PURCHASED VEHICLE DURING THE SUMMER OF 2013 THE AC HAS NOT BEEN WORKING PROPERLY. I HAVE TAKING IT SEVERAL TIMES TO HAVE IT CHECK BUT HAVE BEEN TOLD THAT THERE IS NO TROUBLE FOUND, BUT THAT WAS UNTIL EARLIER THIS YEAR THAT I WAS TOLD THAT THEY FOUND AN ISSUE BUT I WOULD HAVE TO PAY A DEDUCTIBLE TO GET IT FIXED. NOW I AM HAVING THE SAME ISSUE AGAIN THE AC COMES ON BUT ONLY HOT AIR COMES OUT NO COLD AIR THIS HAPPEN WHETHER THE VEHICLE IS STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055444December 19, 2017
ENGINE
ENGINE APPEARS TO HESITATE WHEN TAKING OFF FROM STOP. SEVERITY SEEMS TO DIFFER FROM DAY TO DAY. ISSUE RAISED AT DEALER WHEN VEHICLE WAS IN FOR RECALL AND THEY COULD NOT FIND ANYTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055497December 19, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE DRIVING 20 MPH AND ATTEMPTING TO MERGE INTO TRAFFIC, THE VEHICLE HESITATED AND MADE A LOUD NOISE. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION APPEARED TO FAIL TO SHIFT GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN 2010. THE VEHICLE WAS TAKEN TO HUDSON HYUNDAI (977 COMMUNIPAW AVE, JERSEY CITY, NJ 07304, (866) 710-6765), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT CONTINUED TO DRIVE THE VEHICLE AS THE FAILURE PROGRESSED OVER THE YEARS. WHILE DRIVING TO THE DEALER, THE FAILURE OCCURRED AT LEAST SIX TIMES. THE CONTACT STATED THAT DIAGNOSTIC TESTING COULD NOT FIND AN ERROR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS STILL UNDER WARRANTY AND NO FAILURE COULD BE FOUND. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055307December 18, 2017
ENGINE
VEHICLE BEGAN PRODUCING A LOUD KNOCKING SOUND WHILE ACCELERATING. MECHANIC ADVISED THAT CONNECTING ROD BEARING WAS DAMAGED. VEHICLE HAD APPROXIMATELY 100,000 MILES AND HAD RECEIVED REGULAR OIL CHANGES. MECHANIC RECOMMENDED REPLACING ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055410December 18, 2017
STRUCTURE:BODY
WE HAVE BEEN WARNED THAT THE HOOD MAY BLOW OFF INTO THE WINDSHEILD WHILE TRAVELING DOWN THE HIGHWAY. SAID THEY HAVE A FIX BUT IT HAS BEEN A COUPLE OF MONTHS BEFORE THEY SAY THEY HAVE A PART TO FIX IT. WE ARE AFRAID TO DRIVE THIS CAR AT THIS POINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055143December 17, 2017
STRUCTURE:BODY
TAKATA RECALL MY 2008 HYUNDAI SANTA FE HAS PAINT THAT CHIPPED AWAY ABOVE THE DRIVER SIDE, RIGHT ABOVE THE WINDSHIELD. THE PAINT STILL CONTINUES TO REMOVE ITSELF FROM THE BODY IN CHUNKS. THE ISSUE BEGAN ABOUT A YEAR AGO. AND I DO NOT EXPECT PAINT TO REMOVE ITSELF WITH ANY RUST/ ROCK CHIPS IN THE AREA OF PAINT MISSING. THE SUV HAS 136,800 MILES ON IT, BUT PAINT SHOULD NOT BE COMING OFF IN CHUNKS. I LOOKED ONLINE AND OTHER INDIVIDUALS HAD A SIMILAR ISSUE WITH THEIR HYUNDAI. IT'S NOT JUST A PROBLEM WITH THE SANTA FE. IT'S ALSO SONATA'S, ELANTRA'S AND OTHER HYUNDAI MODELS. THE MISSING PEARL WHITE PAINT NOW SHOWS BARE METAL AND IS NOW SHOWING SIGNS OF SURFACE RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054551December 13, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING ON DECEMBER 11, 2017 AFTER DARK, DOWN A MOUNTAIN PASS IN COLORADO, AT 55 MPH, ALL OF THE LIGHTS - INTERIOR AND EXTERIOR - FAILED (TURNED OFF) MOMENTARILY. WHEN MY HUSBAND HIT THE BRAKES, HE COULD SEE THE BRAKE LIGHTS ACTIVATE IN THE REAR VIEW MIRROR. AFTER PLAYING WITH THE HEADLIGHT CONTROLS FOR A FEW SECONDS, EVERYTHING CAME BACK ON. THIS HAPPENED AS MY HUSBAND WAS SWITCHING FROM THE HIGH BEAMS TO THE LOW BEAMS. EVEN THOUGH THE INTERIOR (DASHBOARD) LIGHTS WERE OFF, THE RADIO CONTINUED TO PLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053798December 10, 2017
STRUCTURE:BODY, SUSPENSION
I HAD BEEN DRIVING THE VEHICLE HOME AND NOTICED THE CAR WAS RUBBING AGAINST THE CAR. THE SUBFRAME HAS RUSTED SO MUCH THAT I CAN'T DRIVE IT. HAD TAKEN THE VEHICLE TO FIRESTONE. THEY SAID NOT TO DRIVE IT AND YOU SHOULD HAVE IT TOWED TO OUR HOUSE. THEY SAID THE TIRE WOULD FALL OFF OR WORSE. THEY WOULDN'T TOUCH IT. SO I HAD IT TOWED TO THE HYUNDAI DEALERSHIP. THEY TOLD ME THAT TO REPLACE THE SUB FRAME IN THE FRONT ON THE DRIVER'S SIDE, IT WOULD COST $2000. WHEN I TOWED THE VEHICLE TO HYUNDAI, THEY SAID IT COULD COST UP TO $5000. I COULDN'T AFFORD TO FIX IT. I THEN TOWED IT HOME AND IT IS SITTING IN MY GARAGE. I WISH I WOULD HAVE KNOW ABOUT THIS PROBLEM BEFORE I BOUGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053452December 8, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VISOR FRACTURED AND DETACHED FROM THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052955December 7, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THERE WAS A CONSTANT OIL LEAK CONCERNING THE VALVE COVER GASKET. THE PREVIOUS VEHICLE OWNER HAD THE GASKET REPLACED AND RESEALED MORE THAN FIVE TIMES, BUT THE FAILURE CONTINUED. WITHIN TWO MONTHS OF THE CONTACT OWNING THE VEHICLE, THE PART WAS REPLACED AND RESEALED BY THE DEALER (LITHIA RENO HYUNDAI, 2620 KIETZKE LN, RENO, NV 89502, (775) 800-5703) AND REPLACED UP TO SIX TIMES TOTAL. THE DEALER ALSO REPLACED THE ALTERNATOR DUE TO THE FAILURE CAUSING OIL TO LEAK INTO THE PART. IN ADDITION, THE MANUFACTURER PROVIDED AN UNKNOWN RECALL REPAIR, BUT THE FAILURE PROGRESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED SEVERAL TIMES THAT THE REMEDY FAILED. THE MANUFACTURER STATED THAT THEY PROVIDED A GOOD WILL SOLUTION OF COVERING THE REPLACEMENT AND RESEALING IT TWICE. IF THE FAILURE RECURRED, THE CONTACT WOULD NEED TO HAVE THE DEALER DIAGNOSIS AND REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053323December 7, 2017
AIR BAGS
WAS DRIVING VEHICLE AT SPEED OF 40 AND LESS AND AIR BAG LIGHT KEPT COMING ON AND THEN GOING OFF THEN IT STOPPED FOR A COUPLE DAYS AND HAS STARTED COMING IN AGAIN AND PASSENGER SIDE AIR BAG LIGHT QUIT WORKING COMPLETELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052878December 6, 2017
ELECTRICAL SYSTEM, SEATS, VEHICLE SPEED CONTROL
THE DRIVER SEAT MAKES SQUEAKING NOISES ALL THE TIME. I CANT MOVE IN MY SEAT WITHOUT THESE LOUD AND ANNOYING SQUEAKING NOISES COMING FROM THE BACK OF THE SEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052877December 6, 2017
ELECTRICAL SYSTEM, SEATS, VEHICLE SPEED CONTROL
## VIN PASSED ## ## THE LOW FUEL LIGHT ON MY 2017 HYUNDAI SANTA FE SPORT DOES NOT ILLUMINATE OR BEEP TO NOTIFY ME OF LOW FUEL. I WAS DOWN TO ALMOST 10 MILES LEFT BEFORE I REALIZED I WAS ALMOST ON EMPTY. DEALERSHIP HAS CHECKED CODES AND TOLD ME THERE ARE NO FAULTY CODES. NOW INHAVE TONTAKE IT IN AGAIN AND LET THEM KNOW THAT IT STILL DOESNT WORK.. I AM LEAVING IT ON EMPTY SO THEY CAN SEE HOW THE LIGHT DOESNT TURN ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052648December 5, 2017
UNKNOWN OR OTHER
I HAVE BEEN HAVING CONTINUOUS ISSUES WITH A LOUD "CLUNK" WHEN MY CAR IS PLACED IN REVERSE, TURNING, SHIFTING GEARS. IT'S INTERMITTENT, BUT LOUD AND HARD ENOUGH THAT IT FEELS AS THOUGH THE VEHICLE HAS BEEN HIT. THE CAR DOES NOT KICK OFF ANY CODES, HOWEVER A NUMBER OF OTHER SANTA FE OWNERS HAVE HAS THE SAME ISSUE AND EVENTUALLY NEEDED TO HAVE THE TRANSMISSION REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052199December 4, 2017
AIR BAGS, STRUCTURE:BODY, WHEELS
MY AIRBAGS WERE DEFECTIVE. I WAS IN A CAR ACCIDENT, AND THE AIRBAGS DID NOT DEPLOY. AFTER THE ACCIDENT, I WAS TAKEN TO THE HOSPITAL TO TREAT MULTIPLE BODILY INJURING, WHICH COULD HAVE BEEN PREVENTED IF THE AIRBAG HAD DEPLOYED. I WAS DRIVING IN TOWN WHEN THE ACCIDENT OCCURRED. I OVERSHOT A TURN AND HIT A POLL ON THE LEFT SIDE OF THE CAR. THE CAR FLIPPED AND WAS TOTALED. AGAIN, NO AIRBAGS WERE DEPLOYED. I HAVE INCLUDED PICTURES OF THE CAR AFTER THE ACCIDENT. MY MAIN CONCERN IS THE ISSUE WITH THE AIRBAGS. I FEEL AS THOUGH THESE SHOULD HAVE WORKED PROPERLY AND THAT I AM FORTUNATE ENOUGH THAT THE ACCIDENT WAS NOT ANY WORSE, AS MORE SERIOUS INJURIES COULD HAVE THEN OCCURRED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11052221December 4, 2017
AIR BAGS, STRUCTURE:BODY, WHEELS
MY AIRBAGS WERE DEFECTIVE. I WAS IN A CAR ACCIDENT, AND THE AIRBAGS DID NOT DEPLOY. AFTER THE ACCIDENT, I WAS TAKEN TO THE HOSPITAL TO TREAT MULTIPLE BODILY INJURING, WHICH COULD HAVE BEEN PREVENTED IF THE AIRBAG HAD DEPLOYED. I WAS DRIVING IN TOWN WHEN THE ACCIDENT OCCURRED. I OVERSHOT A TURN AND HIT A POLL ON THE LEFT SIDE OF THE CAR. THE CAR FLIPPED AND WAS TOTALED. AGAIN, NO AIRBAGS WERE DEPLOYED. I HAVE INCLUDED PICTURES OF THE CAR AFTER THE ACCIDENT. MY MAIN CONCERN IS THE ISSUE WITH THE AIRBAGS. I FEEL AS THOUGH THESE SHOULD HAVE WORKED PROPERLY AND THAT I AM FORTUNATE ENOUGH THAT THE ACCIDENT WAS NOT ANY WORSE, AS MORE SERIOUS INJURIES COULD HAVE THEN OCCURRED. IF NEEDED, I HAVE MORE PICTURES; HOWEVER, DUE TO THE FILE SIZE ALLOWED, I HAVE LIMITED IT TO KEY PICTURE. PLEASE LET ME KNOW.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11048744November 27, 2017
ENGINE
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). DRIVING CAR AT 25 MPH - LOUD BANG IN ENGINE AREA FOLLOWED BY SHORT BURST OF BANGING. CAR THRU A CONNECTING ROD THRU THE MOTOR BLOCK. THIS IS A 2012 AWD SANTE FE MODEL - HERE IS THE CONNECTION THIS ENGINE WAS MADE IN ALABAMA THE 2.4 LTR FOUR CYLINDER AND WAS RECALLED DUE TO DEBRIS IN ENGINE CRANKCASES.....THE SONATA WAS THE RECALL. THIS SAME ENGINE IS IN MY SANTE FE. MY MILEAGE IS ONLY 59+ K MILES. THEY WONT REPLACE IT. YOUR NHTSA REPORTED THIS ON SEPTEMBER 25, 2015, A REPORT WRITTEN BY [XXX] OF CONSUMER REPORTS, THIS SAME ENGINE WAS PRODUCED FOR SANTE FE, KIA OPTIMA, KIA SORRENTO ETC. DON'T YOU THINK THAT THIS 2.0 LTR AND 2.4 LTR "THETA II" ENGINE, WHICH IN SONATAS ALONE WAS A 470,000 CAR RECALL... IS THE VERY SAME ENGINE THAT IS FAILING IN OTHER MODELS OF KIA AND HYUNDAI. THIS CATASTROPHIC ENGINE FAILURE AT ONLY 59K MILES COULD HAVE KILLED MY DAUGHTER IF SHE WAS ON THE FREEWAY. YOUR REPORT STATES THIS ENGINE IS THE SAME ENGINE BUILT IN THE SAME US MFGR PLANT IN ALABAMA AND THAT IT WAS ALSO USED IN THE HYUNDAI SANTE FE MY VEHICLE- BETWEEN THEIR PRODUCTION OF 2009 AND 2012 - STILL A COINCIDENCE --- I DON'T THINK SO. THERE ARE NUMEROUS REPORTS OF THIS ENGINE FAILURE IN THE INTERNET AND THE PRICING GAUGING OF THE CONSUMER FROM $4,500 TO OVER $8,000 WHEN THIS DEFECTIVE ENGINE SHOULD BE REPLACED FROM HYUNDAI FOR FREE. THEY ARE HIDING THE TRUTH HERE LOOK AT THIS NHTSA WRITTEN REPORT. I DON'T HAVE SPECIFIC PHOTOS BUT CAN GET THEM. TODAY THE HYUNDAI DEALERSHIP ON RT 130 BURLINGTON LOOKED AT MY VEHICLE AND DECLARED THAT I NEED A NEW ENGINE AND THEN SUGGESTED A USED LOW MILEAGE ENGINE. I WANT A NEW REPLACEMENT JUST LIKE THEY REPLACED IN THE SONATAS WITH THE VERY SAME ENGINE, IF YOU CAN HELP ME AT ALL OR REOPEN THIS CAN OF WORMS THAT HYUNDAI IS LEAVING UNDER THE RUG IT WOULD HELP OTHER PEOPLE WHO HAVE BEEN HURT BY HYUNDAI. MY CONTACT [XXX]- CELL [XXX] *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048240November 24, 2017
SUSPENSION
REAR DRIVER SIDE SPRING RUSTED OUT CAUSING TIRE TO LEAN INTO CAR. ONLY BACKING OUT OF DRIVE WAY AT 2 MPH. WHY WAS ONLY RECALL SENT TO SO CALLED "SALT STATES"? I LIVE IN TENNESSEE AND SALT IS USED ON ROADS IN WINTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048246November 24, 2017
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 2 MPH, THE REAR DRIVER SIDE WHEEL LEANED INWARD INTO THE VEHICLE. IN ADDITION, THE CONTACT NOTICED THAT THE REAR COIL SPRING OF THE SUSPENSION WAS RUSTED AND CORRODED. FRIENDSHIP HONDA IN JOHNSON CITY, TENESSEE WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 108,000. *TT JOHNSON CITY HYUNDAI REPAIRED FOR FREE. TRADED IT IN 12/29/17. UPDATED 8/14/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048292November 24, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
ON SEVERAL OCCASIONS WHILE DRIVING THE CAR COMPLETELY SHUTS OFF NO STEERING NO GAS NOTHING QUITE DANGEROUS AND QUITE SCARY WHILE THE CAR IS IN MOTION ON THE STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe