Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11456546March 14, 2022
ENGINE
Excessive oil burning. Cracked exhaust valve leading to rough idle and check engine light. Requires a new engine that Hyundai claims isn’t covered under warranty at 85,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456355March 11, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at 30 MPH, the vehicle lost motive power and stalled with several unknown warning lights illuminated. The contact attempted to restart the vehicle however, the vehicle failed to restart. Due to the failure, the contact initially had the vehicle towed to his home and then towed to the dealer where he was informed that either the starter had failed or the engine had failed. Upon investigation, the contact discovered NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) which he linked to the failure. The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The contact was also informed that the dealer had informed them that the cause of the engine failure was a result of no oil in the engine. The contact disputed the claim and stated that the vehicle was well maintained and that oil was in the engine prior to the failure. The vehicle was not repaired. The failure mileage was approximately 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455559March 7, 2022
FIRERELATED
The contact owned a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle felt like there was a flat tire. The vehicle then lost motive power and caught fire. The fire started from under the hood. There was no injury sustained and no medical treatment was received. The fire department was able to extinguish the fire, and a fire department report was filed. The vehicle was towed to an impound lot and deemed totaled by the insurance company. The dealer was made aware of the failure and provided the contact with a copy of the bill of sale. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 80,000. While driving car was totaled due to an engine fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11455246March 4, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe. The contact discovered online that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall and informed her to take her vehicle for an inspection at the local dealer. The dealer then informed her that they could offer any assistance as they would be unsure as to what to look for or what to repair since the parts for the recall were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453227February 21, 2022
ENGINE
vehicle is using up all oil very quickly and not sending a warning light. 3 quarts of oil was used before 3000 miles. I had 1 quart of oil in my engine and the warning light did not come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452389February 17, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe Sport. The contact discovered that her vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had also been notified of the recall and denied the contact's request for a loaner. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. Consumer received a notice in the beginning of April 2022 via mail saying the recall is being addressed and will receive another noticed as to when car will be taken in for service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452390February 17, 2022
ENGINE
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the vehicle. Additionally, the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic every month for the mechanic to add a quart of oil. The vehicle had previously been serviced by the dealer under Service Campaign Number: 953 (ECM & Cluster Update - Engine Monitoring Logic Product Improvement); however, the failure recurred. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452470February 17, 2022
ENGINE
The contact's mother owns a 2015 Hyundai Santa Fe Sport. The contact stated that while her mother was driving at an undisclosed speed, the vehicle made an abnormal sound. The contact's mother was able to drive to her residence; however, the vehicle was not able to restart. The vehicle was towed to the dealer and diagnosed with engine failure. The contact was informed that the engine needed to be replaced and that there was a Service Campaign Number: 953 (ECM & Cluster Update - Engine Monitoring Logic Product Improvement) associated with the VIN that was unrepaired. The contact's mother did not receive notification of the Service Campaign. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the vehicle was out of warranty. The failure mileage was 90,088.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452297February 16, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that the recall repair for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) was performed; however while driving at 70 MPH a year later, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact veered to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the local dealer where it was diagnosed that the intermediate shaft and the ABS had failed. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 60,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452302February 16, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, the part to the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451654February 12, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
RECALL ON ENGINE COMPARTMENT , SERVICE BRAKES HYDRAULIC,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451521February 11, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Santa Fe Sport. The vehicle had previously been serviced by the dealer under NHTSA Campaign Numbers: 20V520000 (Service Brakes, Hydraulic) and 21V303000 (Service Brakes, Hydraulic) however, after the recalls were repaired, the Anti-lock Brake System (ABS) warning light illuminated. The dealer was made aware of the failure and advised the contact to park the vehicle outside as a precaution. The dealer informed the contact that they would call back to schedule an appointment. The manufacturer was made aware of the failure and informed the contact that there was no open recall associated with the VIN. The vehicle was not repaired. The failure mileage was approximately 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451522February 11, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Santa Fe Sport. The contact was notified by a friend about NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451389February 10, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact was informed by his friend of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer has not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451213February 9, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My ABS system light is on. Is there a recall. My car has less than 45,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450939February 8, 2022
ENGINE
When pulling into traffic the engine stalls. This has happened several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450962February 8, 2022
UNKNOWN OR OTHER
This vehicle has had regular oil changes and at 73000 miles the oil light came on. The oil had been changed recently, and it was only 1000 miles after that change so it should NOT have been out of oil. When checked, it was down 3.5 quarts. Added oil, and made an appointment to have it checked. Learned of oil consumption issue, and of a recall issued for up to 2017 with this engine but nothing for 2018. Dealership began an oil consumption test and vehicle was brought in at intervals to check consumption, which was excessively high at 2. to 2.5 quarts for 1000 miles. Continued the oil consumption testing, then moved on to an engine cleaning with a Valvoline product through the dealership and HPP as a recommended "fix" despite this engine being recalled in earlier years. After that cleaning the car stalled twice at stoplights, and if you sit long enough at a stop sign or light the engine feels as if it wants to cut out. The car shakes and sometimes makes a noise as it does this. Brought it to the dealer after 500 miles and it was down a half quart, and they told me that was not enough and to drive it more. They topped off the oil, and after 2000 miles the oil light came on every single time I turned left, and when checked it was down 4 quarts. Brought it back to the dealership and they said that is definitely problematic, started the process of going through HPP and are currently dropping the oil pan to check for metal shavings, etc. Car now has 88000 miles and is consuming oil excessively in a detrimental manner, shakes intermittently at stops (even when car is warm and has been driven for some time), sometimes hesitates between first and second gear, unsafe and worrisome to drive on the highway knowing that other cars have stopped with no warning after having identical issues. Currently awaiting word from the dealer and HPP, but would expect engine replacement as has been initiated for other cars of this make/model and engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450815February 7, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2015 Hyundai Santa Fe. The contact stated that the rear passenger side door lock/latch had malfunctioned and the door could not be opened from inside or outside the vehicle. The cause of the failure was not determined. The local dealer was contacted regarding the failure. The manufacturer was not yet notified. The failure mileage was 88,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450612February 5, 2022
ENGINE
My vehicle is burning oil excessively. I have measured this precisely. I have had to add oil five times since July 25, 2021 and it is not February 5, 2022. Each time the consumption got worse. The consumption as been 2076, 1732, 1271, 1120, and 1000 miles per quart. I am afraid that my engine will eventually fail while I am driving possibly stopping the vehicle in the middle of the freeway, creating a hazard for myself and others. This could result in a serious accident. I have found on the internet that many other persons are experiencing the same exact issue. Please force Hyundai to recall the engines that are failing and replace them with engines that do not fail. Since July the vehicle has been driven 6286 miles and currently has only 49990 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449226January 28, 2022
ENGINE
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving approximately 45 MPH, the engine suddenly malfunctioned and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine failure was caused by a failed engine rod bearing. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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