Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11754153August 1, 2026
AIR BAGS, UNKNOWN OR OTHER, SEATS
Airbag light illuminates on the dash and the seatbelt light illuminates intermittently as the seat electrical harness under the seat only connects in certain positions of the seat. My issue is associated with the passenger seat. This airbag light is associated with the airbag not firing or improperly firing. To avoid a recall, Hyundai has extended the warranty for vehicles for this issue but refuses to fix mine without payment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754160August 1, 2026
ENGINE, VEHICLE SPEED CONTROL
After the recent "important service campaign" involving the THETA II Emissions Logic Improvement my vehicle no longer safety shifts into the lower gears. It will not shift into gear. I am unable to safely get up to a normal speed and the engine and vehicle start shaking. This is isolated to the initial start of the vehicle and any low speed driving after. The issue is resolved after restarting the car, suggesting it is a software issue. This issue immediately began after the ECU update for the THETA II emissions logic improvement on 5/12/2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753820July 30, 2026
ENGINE
My 2013 Hyundai Santa Fe Sport is subject to Hyundai Recall 162 / NHTSA Recall 17V-226, concerning premature connecting-rod-bearing wear that can cause engine knocking, engine failure, and loss of motive power. My vehicle developed engine knocking and a flashing check-engine light while I was driving. The vehicle is now at an authorized Hyundai dealership. Hyundai initially denied an engine replacement based on mileage. I escalated the matter to Hyundai Motor America Corporate Consumer Affairs. Hyundai has now confirmed in writing that, because my vehicle is more than eight years old and has more than 150,000 miles, Hyundai is applying the high-mileage provision of the Theta II settlement and will not replace the engine. Instead, Hyundai is offering either a repurchase or $2,000 in lieu of engine replacement. I understand that Hyundai is relying on the court-approved settlement. My concern is specifically whether Hyundai’s application of that settlement to my vehicle is consistent with the administration of Recall 162 and the federal safety-recall remedy, given that my vehicle is experiencing the engine failure that Recall 162 was designed to address. I am requesting NHTSA’s review of Hyundai’s handling of this safety-related recall matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753884July 30, 2026
UNKNOWN OR OTHER
While driving a 2013 Hyundai Santa Fe Sport on a city street, the vehicle unexpectedly stalled and shut off while idling at a red light. The vehicle completely failed to restart. No dashboard warning lights, check engine lights, or fault messages illuminated prior to or during the stalling event. Immediately following the engine shutdown, a fire erupted under the engine hood. The fire rapidly escalated and completely engulfed the entire vehicle, resulting in a total loss. The local fire department responded to the scene to extinguish the blaze
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11753388July 28, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
On June 20, 2026, while the 2014 Hyundai Santa Fe Sport was being driven on Richardson Highway near Mile 155 in Alaska, smoke and flames developed from the engine compartment without any collision. The driver stopped and both occupants exited before the vehicle became fully engulfed. The fire created an immediate risk of serious injury or death and blocked the northbound lane. There were no known prior drivability problems, warning lamps, or other symptoms before the incident. The exact failed component is UNKNOWN. Potential areas requiring investigation include the engine, electrical system, ABS/HECU brake module, multi-fuse, fuel system, and other engine-compartment components. Alaska Department of Public Safety responded. Its report states that there was no obvious cause, but that the fire appeared to have originated in the engine compartment. The vehicle was towed and preserved for the manufacturer. Hyundai inspected the vehicle and confirmed that the inspection was completed on July 11, 2026. Hyundai later stated orally that it did not find an engine defect, but it has not provided the complete inspection report, testing methods, photographs, technical findings, or a written origin-and-cause determination. Hyundai has not explained whether the ABS/HECU, electrical system, multi-fuse, fuel system, or other potential fire sources were separately examined. The vehicle sustained catastrophic damage and was a total loss. Both occupants escaped, but experienced severe ongoing psychological distress after the fire. I request that NHTSA evaluate whether the fire involved an engine, electrical, ABS/HECU, fuel-system, recall-remedy, or other safety defect. The vehicle was available for Hyundai's inspection. Its current availability for further inspection is UNKNOWN. The vehicle remains preserved and is currently available for further inspection upon request.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11753163July 27, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
my BSD sensor would go on and off for the last several months when no one was around me. I work early and even when I was alone on the road the BSD would flash for 2-3 mins and go off.. then my fan for my air conditioner stopped. When I removed the glove compartment to see the wire connecting to the fan is "melted". When i called bob king hyundai, I was informed there was no recall. So, I attempted to fix the issue myself only to find the fuses (under the hood) are almost all bad. The tips of the fuses will not pull out. only the body of the fuse. With all this happening over the last several days and by the way, the vehicle passed inspection. I wanted to reach out as this is definitely a fire hazard and a huge concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752626July 24, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2017 Hyundai Santa Fe Sport. The vehicle was a dealer sale. The contact stated that while attempting to trade the vehicle, the contact was informed by the dealer that the odometer had been rolled back prior to the purchase. The contact had purchased the vehicle in March 2022. A Carfax report indicated that the odometer was reported at approximately 75,585 miles on January 28th, 2022, and 55,710 miles on February 11, 2022, reflecting a 20,000 miles difference. The contact stated that the mileage at the time of purchase was unknown. The vehicle currently had approximately 132,064 miles. The issue was reported to the Pennsylvania State Police and the Pennsylvania Attorney General.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752291July 23, 2026
ENGINE
After a recall repair (Campaign 9C2) was performed on my vehicle, it developed a hesitation and lack of acceleration issue that did not exist before the repair. The vehicle exhibits rough or delayed gear shifting, a noticeable lack of power/acceleration, and behavior that feels like the engine is not receiving adequate fuel. This occurs both during cold start and after the vehicle has been driven and is fully warm
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752266July 22, 2026
ENGINE, FUEL/PROPULSION SYSTEM
We have a 2017 Hyundai Santa Fe Sport with a refurbished engine due to a past class act settlement, we were notified by Hyundai to bring in the vehicle for Service campaign 9C2 to update the Engine Control Module (ECM) Software for vehicles equipped with the (2.4 GDI) Theta II refurbished engine, which we have. The morning after we updated the 9C2 software, after starting our car cold for the first time in the am, our car went into limp mode, shaking very badly, it would not accelerate above 20 MPH, it had a lot of trouble shifting from 1st to 3rd gear and acted like it was going to stall out and then die in the middle of the road while I was in the car with my 2 children. The dealership we took it to was not able to duplicate the limp mode, but has documented that they did witness hesitation and sluggishness while test driving it. I cannot validate that it was test driven cold immediately as requested as all their test drives were done without me. Due to the vehicle not accelerating as it should normally, I feel the vehicle is very unsafe and unreliable as well. I’m willing to provide more documentation, and our car is available for further inspection. I did request the help of a Hyundai customer relations case manager who stated Hyundai is aware of all of the drive-ability issues I have stated and he said they are hoping to provide another software update, but that time frame is unknown. Dealership mechanic stated the same thing and believes our issue is related to the 9C2 update. The manufacture has not inspected the vehicle, but we would absolutely love them to if they would. There have been no check engine lights come on before or after this update, only misfire codes came up after the update which dealership has those, and since the dealership was unable to witness it going into limp mode while driving it, they could not gain the much needed data that pinpoints the exact problem. We were advised to warm up car and rev up the RPM to above 2,000 before driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751898July 21, 2026
UNKNOWN OR OTHER
Sunroof exploded while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751694July 20, 2026
ELECTRICAL SYSTEM
*"I am filing a complaint against Hallmark Hyundai in [XXX] regarding an active safety recall on my vehicle's ABS (Anti-lock Braking System) module.My vehicle was brought to the dealership on XXX. As of today, XXX, the dealership has held my car for 27 days without completing the safety remedy. The dealership continues to give me conflicting stories, refuses to provide an expected repair date, and is denying me manufacturer-funded alternative transportation while my vehicle is grounded for this safety defect.I am reporting this because the dealership is failing to provide a timely remedy for a critical braking safety hazard, leaving me without a safe vehicle." The warning lights came on on XXX every light on my dash is flashing. Hallmark Hyundai inspected my vehicle and said it was the abs module I have been without transportation for a whole month with no answers on when my car will be ready for pick. The advisor Devita keep telling me lie after lie I need my car immediately no way it takes a whole month to fix a recall repair I need my car I have lost my job due to this I’ve missed important dr appointments do to my car being held for a month with no answers INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751278July 18, 2026
UNKNOWN OR OTHER
Both front doors stopped opening cant get in the vehicle or out of the vehicle from the front doors. Both stopped working within two weeks. The locks unlock and lock but the doors will not open. Hyundai dealership wants 8,000 dollars to replace Both door panels. This is a safety issue. If I get stuck inside the car and cant get out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751035July 17, 2026
ENGINE
The Hyundai Theta engine is a bad design that has many recalls, a history of oil consumptions, and breakdowns that leave consumers in danger, on the roadside, and out of money. This engine has a design that causes worn engine components and high oil consumption causing reduced engine power, ruined spark plugs, and engine damage with no recourse as a owner. Recently, my family member had a hesitation that causes the car to run rough and display a check engine light. She was in traffic and the vehicle was stopping. Had this been on the interstate it could have been deadly. This IS NOT UNCOMMON for these vehicles. A quick Google search is nationwide proof of an issue with these vehicles and engines that the government needs to hold Hyundai accountable. This particular vehicle has been assessed by a Hyundai and confirmed it is consuming oil at a higher rate than normal, as many other owners have documented. With this most recent issue of stalling out, the mechanic indicated that excessive oil consumption entering the spark plug port has fouled the spark plugs as the design of the engine is flawed. The oil consumption was discovered at approximately 99,000 miles and several steps were completed to "fix" and confirm the issue. There is no "real fix" to the issue due to the inherent design of the motor. Again, this is not a new issue with these cars and there should be recourse that holds Hyundai accountable for bad and dangerous engines. The check engine light did come on as the vehicle began to stall and run rough in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751139July 17, 2026
ENGINE
The engine on this vehicle suffers from a severe oil consumption defect that was first officially reported to the authorized dealership on February 3, 2025 at approximately 90,000 miles while under the factory powertrain warranty. The vehicle completely empties its engine oil supply in under 1,000 miles of normal driving. Running entirely out of oil within such a short interval poses an imminent, extreme risk of sudden engine seizure, catastrophic mechanical failure, and sudden stalling at highway speeds. The manufacturer and dealership have physically documented this rapid depletion of oil over a 17-month period but are refusing to replace the defective components, instead attempting to force this unsafe vehicle back onto public roads for repetitive driving tests.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750844July 16, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at undisclosed speeds, the vehicle started to lose power while depressing the accelerator pedal, with black smoke coming from the engine compartment. The oil, check engine, and battery warning lights were displayed on the instrument panel. The contact pulled over and discovered black smoke coming from under the hood. Due to the failure, the vehicle was towed to an independent mechanic, and the engine was replaced. Two weeks after the replacement, the starter failed to operate as needed, and the vehicle was towed back to the independent mechanic, where the starter was replaced. Upon investigation, the mechanic discovered NHTSA Campaign Number: 17V226000 (ENGINE AND ENGINE COOLING); and associated the vehicle with the recall. The contact was referred to the NHTSA Hotline to report the failure. The vehicle remained with the independent mechanic and was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,577.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750907July 16, 2026
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that the subframe was rusted. The vehicle was taken to the dealer, who determined that the rear control arms and subframe were rusted and needed to be replaced. The contact was informed that the vehicle had previously been repaired under Service Campaign Number: 996 (Underbody Corrosion Preventive Service); however, the contact stated that the protective spray was only applied to the unibody and not the rear underbody. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,483.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750711July 15, 2026
ENGINE
While I was driving my Theta engine got seized and Hyundai denied extended warranty of power train.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750048July 13, 2026
ENGINE
Vehicle is a 2013 Hyundai Santa Fe Sport with the 2.4L Theta II GDI engine. A Hyundai dealer documented excessive oil consumption in December 2025 (3 quarts consumed over 1,703 miles during a dealer-administered oil consumption test; repair orders on file and available for inspection). On April 19, 2026, at 160,913 miles, following a highway drive, the engine developed a pronounced knock and vibration at low RPM and began stalling within seconds of idling in Park, with check engine and charging warning lamps illuminated. An engine that stalls at idle presents a safety hazard in traffic due to loss of power braking and steering assist. The vehicle was removed from service the same day, has not been driven since, and remains available for inspection. Knock Sensor Detection System software (Campaign 953) was installed and did not prevent the failure. Manufacturer has been notified in writing and consumer affairs cases are on file.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749858July 12, 2026
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Today while driving to church we started hearing a ping noise ever so often. This just started then . After leaving church to go home the pinging noise got louder than the engine stalled and wouldn't start again. I had to have my car towed to my house. That is where it is now. The tow truck driver said that it was a rod. He said that he was mostly sure that it was happened. He stated that he has towed similar ones like mine with the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749067July 8, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
For a few months- the ABS light, Downhill assist light, and Slippery road light have all been on. Read it could be due to a bad sensor. Then on Saturday July 4th, I turned the car on and the Ebrake light was on but my ebrake was NOT initiated. Car was making a low humming noise on front passenger side of vehicle as well. I read the ebrake light could come on due to low brake fluid, so I wanted to drive it around the block to further try and diagnose the issue. My car then made a pop noise and started smoking from where the ABS pump is located and my tail lights all started flickering like Christmas lights. I instantly turned the car off and disconnected the battery to prevent an electrical fire. UPON researching- there is a recall for 2015 Santa Fe’s for this exact issue except mine isn’t on the list. I need to talk to someone who has seniority upon this situation because I have called Hyundai Customer service and my local dealership and nothing is being done or nobody cares to resolve this situation. My car is currently at a trusted local garage awaiting repair- I can not tow it back and forth between the garage and a dealership. I rely on my car for my children and work.. I can’t play around waiting for them to inspect it weeks from now. This is a serious issue as my children were also in the car. Everything is VERY similar to the recall on other 2015 Santa Fe’s..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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