Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11559126December 8, 2023
ENGINE
Upon checking my oil, I realized it was consuming at a high rate. The car dealership said there was no problem with the car. A couple months later I took it to a Hyundai dealership and they said the same thing. Now I am 6 months into owning this vehicle. Same issue. I am putting 4 qt of oil in my vehicle a month. Google said there was recalls on my year for a bad crankshaft that was causing this issue. I called the Hyundai dealership again. They said there is no recall for my vin number. I am having the same problem described. Oil consumption at a high rate. Which is wearing down the bearings in the crankshaft, causing the over consumption. I was told because my SUV wasn't on the recall list, there was nothing they could do until it is put on the list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558793December 6, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact stated that the power steering and power brake functionality were still operable. The contact pulled the vehicle over and attempted to restart the vehicle however, after several attempts he stopped. The contact stated no warning light was illuminated. The contact had the vehicle towed to a dealer where it was diagnosed and determined that there had been failure of pistons and rods in cylinders #1 and #3. The contact was informed that the engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557780November 30, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The contact stated that the independent acceleration failure was intermittent. The contact stated that after shifting the gear shifter into park(P), the vehicle unintendedly rolled forward. The contact stated that the failure was constant, and the parking brake was activated while parking the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557388November 29, 2023
ENGINE
My 2017 Santa Fe Sport is consuming about 1.5 quarts of oil every 2 days, and because of this, it's clogging up my fuel injectors, spark plugs, and exhaust manifold which I've all had to replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556822November 26, 2023
ENGINE, FUEL/PROPULSION SYSTEM
After buying my 2018 hyundai Santa Fe Sport this past June, I have been told the car has an oil consumption problem and is burning off oil quickly. For example, I have to add a quart of oil every 500 miles. The car has 98000 miles on it. No warranty with car dealer was established at time of sale
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556466November 22, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556212November 21, 2023
ENGINE
The contact's mother owns a 2016 Hyundai Santa Fe Sport. The contact stated that on several occasions while driving at various speeds, the RPM’s decreased and the vehicle lost motive power. The contact stated there was a clicking sound coming from the engine compartment. The check engine warning light illuminated. The vehicle was steered to the side of the roadway. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556224November 21, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving 25 MPH, the vehicle inadvertently stalled. There was no warning light illuminated. The vehicle failed to restart and was towed to an unknown dealer to be repaired under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); however, the dealer charged a fee for the diagnostic testing. The contact declined to pay the fee and towed the vehicle to her residence. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was towed back to the dealer, who informed the contact that there was sludge in the engine and charged a fee for additional diagnostic tests. The contact declined to pay the fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556001November 20, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556102November 20, 2023
ENGINE, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated while driving approximately 70 MPH, the contact observed a gasoline odor. The ABS warning light was illuminated. The vehicle was taken to the residence and inspected. The contact's husband observed gas around the fuel pump and condensation underneath the engine compartment. The vehicle was towed to the dealer where it was diagnosed and determined that the fuel pressure pump line needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555440November 16, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while reversing, the brake warning light illuminated. The contact stated that he parked the vehicle and inspected the brake fluid level. The contact noticed that the brake fluid level was low. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555062November 14, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554796November 13, 2023
ENGINE
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 35 MPH, the vehicle started losing motive power with the check engine warning light illuminated. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that the vehicle lost motive power and stalled. The contact had the vehicle towed to the residence and was later able to drive the vehicle to the local dealer. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554832November 13, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brake, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554844November 13, 2023
ENGINE
Engine consuming excessive oil which puts it and me at risk of catastrophic engine failure or fire either of which could cause an accident, injury or death to myself; other passengers and individuals nearby. This issue has been going on since shortly after purchase and Hyundai says it is a maintenance item and not a warranty or recall. I first informed them in July of 2021. I have since found out this has been a known issue and there was a class action suit in Ca. And numerous complaints to NHSTA. I went thru a series of Oil consumption test performed by and at the Hyundai dealership I purchased at- it failed all tests. Below are the dates mileage and how many quarts down it was each time VIN [XXX] DateMileageOil Added (QTS Down) 4/25/202381467fullStart tests 5/22/2023823261.7 6/22/2023838233.5 7/26/2023848432.5 8/15/202385567 Deep Clean 9/19/2023867613.0 10/25/2023878443.0 There should have been or should be a recall for this issue but Hyundai is avoiding responsibility INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554278November 9, 2023
STRUCTURE:BODY, VISIBILITY/WIPER
On November 2nd of 2023, I was driving approximately 5 miles away from home when all of a sudden the sunroof glass shattered. It sounded like an explosion of glass. I was driving at 45 miles per hour which is the speed limit in the area. It was very alarming when the sunroof glass shattered, I was nervous and thought that someone threw a rock at the car. I wasn't sure whether to stop the car or keep on driving. Thank GOD there was no traffic, otherwise it would have been a very dangerous situation. I safely pulled over into a gas station to check what had happened. There was nothing other than broken glass on top of the car. The sunroof looks like it had pressure from the bottom up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553950November 7, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY ISSUE - When making turns at night with the low beam headlights on automatic and switching on the left turn signal the headlights go out for up to 30 seconds then come back on. this is very dangerous when driving in rural or low light areas. Possible headlight switch issue. TAKEN FROM THE INTERNET - I have a 2017 Hyundai Tucson and last year this problem only happened once, but now it has been going on for the past 3 consecutive days. If I have my headlights on or on auto and I use the left signal, the headlights turn off. Only the left, not the right. The display on my dash displays the lights going to off and back to auto or on when the signal has been activated and then stopped
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552356October 28, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I had no warning lights or messages and then the engine threw a rod and my car just died on the side of the road. It had apparently been burning oil. I get it back after 2 months and it needs a battery. Now the check engine light is on and it has affected the catalytic converter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552365October 28, 2023
ENGINE
Engine is consuming 2 qts of oil every 1000 miles. Just had spark plugs replaced as the plugs fouled out due to oil leaking into cylinder. Dealership says the engine must blow for them to approve a new engine under warranty. This is a family vehicle with young children. If the engine fails, the vehicle will lose power brakes ans steering .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552214October 27, 2023
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Engine caught fire while driving. Vehicle is a total loss as fire department did not arrive for 20 min. Currently at a Copart yard in Gainesville, ga. Lucky I was on a rural road and my dog and I were able to get out of car. Only injury is cough that has not gone away after 4 weeks. No warning lights, but did smell what seemed like burning brake fluid prior to fire. Both Hyundai and Farmers insurance have inspected the car. Of note is that Hyundai replaced the engine at around 60k miles due to engine oiling issues.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0

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