Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11568779January 30, 2024
AIR BAGS
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568913January 30, 2024
ENGINE, POWER TRAIN
Driving down a 4 lane highway my car refused to accelerate and started shaking vigorously. My vehicles check engine light began to flask on and off. Had to pull off the high way and take the back roads the rest of the way home in fear that it would stop in the middle of the street. As we drove home, every time we would slow down or had to come to a stop the car would continue to shake and rattle with the check engine going and and off the rest of the way home. Took this to the dealership and they stated that I have a burnt exhaust valve on cylinder #2 along with needing a new catalytic converter and told me I should just replace the entire engine. I have 67k miles on a 2017 hyundai Santa Fe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568918January 30, 2024
UNKNOWN OR OTHER
Oil consumes so much oil. Goes through an entire oil change worth in 3 weeks with normal drive around town. Got oil change done 12/6 and by 12/25 there was no oil left in vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567942January 26, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567954January 26, 2024
POWER TRAIN
My car is burning oil. Took the car to the dealership where an oil consumption was complete, a chamber cleaning, and then another failed consumption test. Hyundai will only cover 60% of the engine replacement because I am the second owner. I think this is unacceptable, how do they think they’re only 60% responsible for selling cars like this? If I didn’t find this problem out when I did, I would have been stranded on the side of the road or I could have even burning my apartment complex to the ground. Someone has to do something about this, Hyundai is knowingly selling faulty cars and allowing the resell of these cars with no intention to ever cover the damages. My extended warranty will not cover anything because there is no cause of this problem. There is a class action against Hyundai over this that should be settled soon, meanwhile, these car dealerships are selling these used Hyundai/Kia timebombs.   Meanwhile, I’m putting a quart of oil in my car every fill up of gas, I owe 4 years on the car still, and I’m stuck. I included my email correspondence with the heartless Hyundai rep...I'm not even sure this is the right spot, I just don't want someone else to fall into this same trap as I did.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567340January 23, 2024
ENGINE
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that an oil change was performed on the vehicle; however, after driving less than 1,200 miles, the low oil pressure warning light illuminated. The vehicle was taken to Firestone, and the contact was informed that the engine was experiencing abnormal oil consumption. The mechanic added oil to the vehicle. The contact stated that while the vehicle was parked two weeks later, she noticed that oil had leaked underneath the vehicle onto the ground. Additionally, the contact stated that while the vehicle was turned on and parked, she smelled an abnormal burning oil odor. The vehicle was taken to the dealer for an oil consumption test; however, the dealer performed a complete inspection of the vehicle and informed the contact that they could not perform the oil consumption test unless she paid a repair fee for the sparks plugs, the air filter, and two tires replacements. The contact declined to pay for the repairs. The vehicle was not repaired. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567092January 22, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Engine died on highway. Noc sensor code indicates is a known problem for this engine. 2.4 liter Hyundai sante fe sport. Before engine died was burning much oil even after oil changes and borught in for recalls to dealer 2 mo before. Excessive burning of ooil wa a know issue at that time July 2023. Now Hyundai dealer saying the issue is a customer issue due to carbon build up on a valve. High burnin rate of oil is responsible for the carbon build up on the valve causing the engine to fail. Not a cusotmer problem but a engine design issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566246January 18, 2024
ENGINE
The check engine light came on. The vehicle attempts to stall when changing gears after a stop or deceleration and the engine shutters at speeds 65mph or greater. I am afraid the vehicle will stall if a fast acceleration is required such as moving onto a highway. A diagnostic was performed to confirm the engine is causing the "Check Engine Light or Service Engine Soon Light."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566011January 17, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565066January 12, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564342January 9, 2024
ENGINE, SEAT BELTS
Engine died at 48k miles. Using a lot of oil. Driver seat belt not working properly. Waiting time for diagnostic 3-12 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563923January 6, 2024
ENGINE
Engine is consuming so much oil. I have to fill up ever 4-5 days. Vehicle only has 80k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563822January 5, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562838December 31, 2023
SUSPENSION
On January 30th 2023 we made an appointment to take our 2018 Hyundai Santa Fe Sport to our local dealership in Newmarket Ontario Canada due to a clunking in the front end of the vehicle. On inspection our 2018 Santa Fe Sport was identified as having a BROKEN COIL SPRING on the driver side. Along with this inspection it was also noted the passenger strut/shock had been leaking and was out of fluid. The Newmarket Hyundai Dealership considered this to be an emergency repair. This was determined because the coil and or both coils could totally break and puncture the front tires. This information I obtained from the Hyundai recall 167!!! Although according to the recall seemed to be only in America we truly believe our 2018 Santa Fe Sport in Canada falls into the same category of the Hyundai recall 167. It has cost us a considerable amount of money as I personally am on a Disability Government Pension as well as my wife is also on a fixed Income Retirement Pension. As for our last 3 Brand New Purchases have been nothing but Hyundai Vehicles for their reliability Safety and long lasting enjoyment!!!! That being said we are a little disappointed that this front end Coil Spring Shock/Strut issue has now made us scared of what Could have happened because of this defect that does not seem to apply at the moment in Canada. We were certainly hoping to purchase at least 1 more Hyundai SUV Product or a Hyundai vehicle with continued Reliability Safety and Always a Pleasure to Drive Product. Unfortunately this occurence has caused us a considerable amount of doubt now as we were truly scared for our lives after the issue was diagnosed by the Hyundai Dealership. My wife and I would truly like to continue to believe in the Hyundai Product of Vehicles but are now extremely concerned about Reliability and Safety at this point. According to the diagnosis there could have been a CATASTROPHIC INCIDENT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562606December 29, 2023
ENGINE
This is a certified preowned vehicle. I am the second owner. I do my own maintenance. Currently this engine/vehicle has 64553 miles, I noticed it starting to use oil around the high 40k mile mark. There are no oil leaks. I have to add oil multiple times between oil changes and I just read that some of these can lock up and completely stop. I suspect this would be caused by people not checking their oil regularly however I am concerned that is the oil consumption is bad enough that this can happen at any time while driving so I wanted to add my complaint to any other existing complaints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561826December 26, 2023
ENGINE
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 80 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was coasted to the side of the road. The vehicle was towed to the dealer, where it was diagnosed with engine failure, and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561906December 26, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560844December 19, 2023
ENGINE
HIGH OIL CONSUMPTION: To the documented tune of 40 quarts consumed April17 - December 15, 2023, encompassing 24,116 driven miles. Hyundai America and this dealer knows all about this issue and is stalling on the remedy because it requires total engine replacement. Presently I am experiencing a P1326 engine knock sensor fault and I'm told by my mechanic a prospective catalytic converter failure due to high oil consumption. Experiencing loss of power and NO acceleration merging onto highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560220December 14, 2023
AIR BAGS, ELECTRICAL SYSTEM
I believe it is a clock spring failure. The airbag light is on & the buttons on the steering wheel do not work. I searched it & have seen several posts of others having same issue. I really feel this should be looked into, cause this is highly unsafe to be driving around with what very well could be an airbag that doesn't deploy & could seriously hurt drivers. Also, the contact stated the vehicle uses 5 quarts of oil within a 2 week period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559484December 11, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while closing the driver's and passenger's front doors, she noticed that the rubber piece covering the metal had deteriorated. The doors failed to lock while inside or outside the vehicle. The interior lights failed to turn off after closing the doors. The door ajar message was displayed. The contact was unable to view the fuel gauge. The thumb-to-touch feature was inoperable. The vehicle was taken to an independent mechanic, who repaired the driver's side door. The vehicle was taken to the local dealer, who informed the contact that the vehicle was not under recall. The mechanic diagnosed the vehicle and determined that the door actuator needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 186,872.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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