Hyundai Kona Complaints

964 consumer complaints on file.

#11501472January 12, 2023
ELECTRICAL SYSTEM
My hybrid or power battery failure, my EV Hyundai Kona from October 14, 2022 up to now in maintenance at the dealer “Keyes Mission Hills Hyundai.” They withdrew every month the lease amount, from my side I pay monthly lease and insurance for car and gap. Every time contact them just swiftly disregarding the whole call and promises in, even they didn’t call back with solution or updates as promised in the call. I wanna get a solution for all these. Stop draining my money, I’m still using my old car and paying for gas every week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499629December 31, 2022
POWER TRAIN
The car has never been good on gas or changing gears when drive mode was changed to sport from the beginning. It would say 200 miles to drive I will drive 30 miles and it will go down to 130. Recently the engine light has come on the car stalls when going a very low speeds and appears to have problems changing gears. Now I am receiving a crankshaft position camshaft powertrain system code P0017. Not even a year old 28k miles. I understand there are recalls on this make model and year yet my VIN is not registered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499580December 30, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:HORN
The horn does not work. The fuse is fine, it is the horn itself that does not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499187December 28, 2022
POWER TRAIN, ENGINE
Around 8,000 miles, mid-drive my check engine light came on and immediately the ability to speed up became very shotty. I have a 2022 kona n-line. I could put my foot on the floor and it would take forever to get up to speed if at all. It was very here and there and seemed to have a mind of its own when it would do this. I’ve had it into the shop 5-6 different times since then to have it addressed and I’m still having issues with it. They replaced some valance, the solanoid, and just recently completely replaced the entire turbo system to try and fix the problem. It seems to have helped, but I still have this ongoing clicking sound since this started when the car downshifts it seems like, that has yet to be diagnosed. It’s not a normal car sound at all and nobody seems to even notice this sound I mention every time I take it in. I’ve read similar stories with this same model of car, yet there’s no active recall on it. I’ve been dealing with this for months and it’s aggravating the amount of time I’ve put in to trying to fix this. I travel for work which only makes things so much more frustrating to work around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499070December 27, 2022
POWER TRAIN
This is my 2nd Hyundai Kona - the first had slippage in the DCT (dual clutch transmission) which the dealer adjusted for me. It continued to happen if I accelerated quickly and was part of the reason I traded it in. The second had no issues until 115k miles at which point the DTC smelled bad once, then sounded bad the next day. I called the dealer and made an appointment to have it inspected/evaluated and it died minutes later, before I got it to them. Online forums state that while there has been no recall issued yet, the Konas with the 1.6l turbo are susceptible to DCT issues, particularly in the 2019s and that several dealers are replacing parts free of charge when the vehicle is in for maintenance. Because mine exceeds the 100k warranty, I am being told that I will need to pay for the repairs. This is my only complaint about an otherwise fantastic automobile!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498864December 26, 2022
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
Driving 60mph on I-5 in May 2021. Dry roads, no wind. Vehicle suddenly surged (as if we ran over a speed bump at 60mph) despite there being no debris nor damage on the road surface. The surge felt like the ABS system triggered a single pulse, and then car completely turned off: no engine power, no radio power, no cabin lightning power, no dash lighting nor warning lights. Toggling the ignition to accessory didn't help. I had steering authority and brake authority. With no engine power, I pulled over to the side of the road. I inspected the exterior of the vehicle and there was no damage. I entered the vehicle and I was able to restart the vehicle normally. I drove it to a dealership and described the problem, they didn't know what it could be and were 30 days out on booking appointments, so I gave up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498498December 22, 2022
ELECTRICAL SYSTEM, ENGINE
There was a parasitic or phantom drain on my 12v battery (after 7 months 6K miles) - DEAD. A dealer service tech determined it to be the Harman Kardon radio (KONA EV Limited). Drained 3 batteries before it was found to be the culprit. Radio on backorder with no sign of ever showing up. Car has been at the dealer long enough to trigger the lemon law in CA. Considering the buyback as I have made two lease payments without the car in my possession6 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498123December 19, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The radio/GPS screen cuts out and goes completely blank and I can't turn it off or down or do anything with the radio. The tire pressure lights come on and off at random times. The backup camera randomly stays on when I'm driving and I can't get it to go back to a regular screen. The lights randomly turn on and off when I am driving. There is obviously some kind of electrical issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498069December 19, 2022
UNKNOWN OR OTHER
The horn stopped working shortly after purchasing the vehicle in July 2021. We have been waiting for an appointment to get it looked at for months with our local Hyundai dealer but they don't have any service appointments. There have been several close calls with other vehicles and pedestrians and it is only a matter of time before something happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497879December 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Two times on a highway, the car engaged the automatic emergency brakes when the driver was driving straight forward. We were not turning, breaking, or accelerating and there were no cars close to our car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497674December 15, 2022
EXTERIOR LIGHTING
The headlights even though they are LED they have a terrible beam pattern with noticeable dark spots in your field of view. Also I get flashed from oncoming traffic because of the low mounting position of the head lights easily blinds on coming traffic with the slightest bump or incline in the road. I had the dealer check out their alignment and was told they are fine. I myself have been dazzled by other Kona’s coming at me. I feel these lights are an issue and I see more and more cars with these low mounted headlights which I feel is a design issue that needs to be addressed due to the angle the lights need to shine they easily dazzle oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497386December 14, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Cruise control on the 2022 Kona is not viable. In the standard cruising gears the cruise control is unresponsive for a long duration resulting in reductions of speed of up to 11 MPH at highway speeds, in traffic. The response of the cruise control to following a car can take up to 1 minute to actually try and recover speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497174December 13, 2022
EXTERIOR LIGHTING, ENGINE, POWER TRAIN
For the last 2 weeks I’ve been hearing weird engine noises. Like metal pieces being grinded. The car has issues accelerating. Will not change gears properly causing the car to redline on the tachometer. Just today I hear noises a lot more frequently and as I’m driving and coming to a slow turn the car stalled out on me. I quickly put the car in park and started the car and it started back up. But now I feel a loss in power In the car. The car stalled on me more than six times. Every time I came to a complete stop the car would stall. So every stop sign and red light the car was stalling. The car is still under warranty but I do hope this can be resolved. I know it’s the engine that’s definitely having internal mechanical issues and transmission as well. Also the 2 lower headlights are also out as well. This is with the car having 34705 miles only. Wast expecting to have this many issues. I have a video of the car stalling out as well and another showing a rough idle on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497351December 13, 2022
ENGINE
Engine burn oil excessively about 1.5 quarts every 5000 miles. Car has roughly 60000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496797December 9, 2022
ENGINE
The contact owns a 2022 Hyundai Kona. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that there was bad fuel in the vehicle. The failure reoccurred and the vehicle was taken back to the same dealer who reset the codes. The failure persisted. The vehicle was taken to the dealer and diagnosed with a cylinder misfire. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 5,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496647December 8, 2022
ENGINE, VEHICLE SPEED CONTROL
The car is set at a speed for cruise control. For no reason it loses power, after a while it returns speed as set. At the beginning the doors weren’t working for locking and unlocking by the handle. Seems okay now but I made a video showing the rear camera staying on while driving. Also included, two pictures of maintenance reports with different results.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496222December 6, 2022
ELECTRICAL SYSTEM
This is a continuation of Complaint #11495997. Mon 12/05/22 AM - I could unlock the car, but it wouldn’t start. I jumped the 12v battery and drove car for about 30 minutes. Tue 12/06/22 AM - Car Completely Dead. I called Hyundai Roadside Assistance who sent a AAA technician who jumped 12V battery. I drove car for about 45 minutes to charge battery. I left a message with San Leandro Hyundai - Service & Parts Center about bringing car in and getting a loaner car, and am waiting for a callback today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496309December 6, 2022
ELECTRICAL SYSTEM
I have been having electrical issues since I bought this car. The radio screen goes black for no reason, the clock changes time on it's own the Android auto only works intermittently. The tire lights come on and say there is 0 psi in the tires. Right now it says that 1 tire is low but the psi is the same in all 4 tires. I think this car was damaged during Hurricane Ian and the dealership still sold it to me. I have already brought it to the dealership to be fixed and it still has issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495997December 5, 2022
ELECTRICAL SYSTEM
Vehicle Complaint: Electrical System / Vehicle: 2022 Hyundai Kona Electric SEL Black VIN: KM8K33AG7NU156867 / Wed 07/13/22 - Car purchased from CarBlip (https://www.carblip.com/). CarBlip got it from Harbor Hyundai in Long Beach, CA and trucked it to me in Oakland, CA. / Wed 10/26/22 AM - Car Completely Dead. I called AAA; they sent a technician who jumped 12V battery. I drove car to San Leandro Hyundai - Service & Parts Center and left the car there. They checked battery and said I must have left something on that drained the battery and car is fine now. I picked up the car. / Fri 11/04/22 AM - Car Completely Dead. I called AAA; they sent a technician who jumped 12V battery. I drove car for about 45 minutes to charge battery. Then I drove car normally for rest of day and next day. / Mon 11/07/22 AM - Car Completely Dead. I called AAA; they sent a technician who jumped 12V battery. I drove car for about 45 minutes to charge battery. Then I drove car normally for rest of day. / Tue 11/08/22 AM - Car Completely Dead. I called AAA; they sent a technician who jumped 12V battery. I drove car to San Leandro Hyundai - Service & Parts Center. They put a brand new 12v battery in the car. / 11/08/22-11/19/22 - I drove car normally. / 11/20/22-11/25/22 - Car sat in our driveway in Oakland, CA while we were out of town for Thanksgiving week. / Sat 11/26/22 AM - Car Completely Dead. / Thu 12/01/22 PM - My husband jumped 12V battery and drove car for about 45 minutes. / Fri 12/02/22 AM - I drove the car to San Leandro Hyundai - Service & Parts Center and left the car there. They said the received a “Technical Notification” from Hyundai and reprogrammed the car: “BMS EV LOGIC IMPROVEMENT UPGRADE” and said the car should be fine now. I picked up the car. / Sat 12/03/22 - I drove car normally. / Sun 12/04/22 AM - Car Completely Dead. I called Hyundai Roadside Assistance who sent a AAA technician who jumped 12V battery. I drove car for about 45 minutes to charge battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496053December 5, 2022
ELECTRICAL SYSTEM:HORN
The following was posted on 12/5/22 on Kona Owners Forum: "USA location. Have a '22 Kona (EV; but, that apparently that not relevant to problem). Horn stopped working at about 7500 miles. Immediately made appt with dealer. On day of service there was another 2022 Kona (gas powered) in shop for same thing. Since I only have one car and wife with Alzheimer's, dealer checked obvious things and released me, saying the other owner could leave their Kona for detailed diagnosis. Dealer reported back to me that they believed they had found problem with other Kona, ordered part and would let me know if problem would be solved for the other Kona. If problem solved they would replace my part, of course under warranty. Today I was informed part didn't fix other Kona. So, I am without horn and dealer back to square one. Dealer said there is no recall and no tech bulletin addressing this problem. I can see from forum history that many have experienced a failed horn. HAS ANYONE EXPERIENCED A SOLUTION? If so, please share solution. Dealer welcomes any info I can provide. I think I will also report this to US Dept of Transportation, since 'no horn' is a safety hazard and may in fact be illegal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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