Honda Ridgeline Complaints

477 consumer complaints on file.

#11538284August 14, 2023
UNKNOWN OR OTHER
We purchased our new 2023 Ridgeline RTL-E 4 six months ago and always noticed that the passenger inside door handle wouldn’t open the door unless we pushed the unlock button, the driver’s door works normally. We thought this might be a new safety thing until we tried to manually unlock the passenger door today and could not, meaning the passenger door can only be opened inside if you electronically unlock the door. That’s concerning…if we loose battery power in a wreck, you cannot get out the passenger door!! We are calling the dealer in the morning to get this addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536207August 3, 2023
SERVICE BRAKES, STEERING, SUSPENSION
2022 Honda Ridgeline, problems started around 8K miles. When traveling at or above 45 mph and slowing down to a complete stop at stop sign and lights, steering wheel would shake aggressively and at times pull the truck to the left/right. Took it to dealer and they said they didn't notice anything wrong and could be "just how the truck is". Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535305July 30, 2023
EXTERIOR LIGHTING
Automatic high beam head lights have not work properly ever since I bought the Honda in oct 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533742July 21, 2023
ELECTRICAL SYSTEM
Please note that I am a Deaf customer. My primary language is American Sign Language (ASL) and English written is my secondary language. Thank you for understanding. I just bought a 2023 Honda Ridgeline on June 6th, 2023. The "Auto Engine Idle Stop System Problem" error message in the dash has been the problem and appeared many times. I sent it back to the dealership, which was the third time, and the power window master switch was replaced on July 19th, 2023, but it still has not been resolved yet. I made an appointment with the dealership on Monday, July 31st, 2023, which will be 4th attempt. I am tired of it. It is very annoying. I would like to take this opportunity to thank you for your assistance with this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533005July 18, 2023
EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
The contact owns a 2023 Honda Ridgeline. The contact stated while driving at an undisclosed speed at night, the high-beam headlights illuminated extremely bright, causing a blinding affect for other drivers. The vehicle was taken to the dealer, where it was diagnosed that the camera sensor was faulty, causing the high-beam headlights to fail to deactivate. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531502July 11, 2023
ELECTRICAL SYSTEM
Wireless phone charger has never worked. There is no fix forthcoming from Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528635June 24, 2023
EXTERIOR LIGHTING
Auto high beams do not correctly switch from low and high beams ALSO, the QI wireless charger doesn't work with my iPhone 14 plus
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528598June 23, 2023
EXTERIOR LIGHTING
Auto high beams do not function correctly. They often do not turn on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527484June 17, 2023
EXTERIOR LIGHTING
Auto High-Beams not operating as designed. The auto-high beams works very intermittently as on very non lighted dark roads they will come on and shut causing a flickering effect while driving. This is a very well known issue starting with the 2022 model year. The sensor camera for the auto-high beams are defective. This can blindness to on coming driver’s/vehicle temporarily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527176June 15, 2023
UNKNOWN OR OTHER
The component I will be writing about is the front, passenger door locking feature (interior side). I have taken my vehicle to the Honda dealership for inspection. I have also checked New Honda Ridgelines on the lot and found this same locking feature doesn't work the same in each vehicle. This means, in my opinion, that this issue is coming right out of the factory. This problem is easily reproduced. So here is the problem and is only affected on the passenger front door (interior side). The driver's side front door locking feature works without issue. When after manually locking the front passenger door by sliding and pushing in the lock, you are able to open the door by using the interior door handle without issue. The problem is when you use the POWER lock button on either side of the vehicle to lock all the doors. On the driver's side, you can open the door using the handle without issue. On the front passenger side, when pulling the handle ( to open the door), the handle moves a bit, then is physically stopped by something inside the door causing you to be UNABLE to open the door. In addition to this, you cannot slide the lock to the open position so that you can open the door. So if you used the power button to lock the doors, then got in an accident and the power was disabled, you could be trapped on the passenger side and would really be a problem if a fire had started. The dealership loaned me a 2022 Honda Pilot, and it has the same issue as my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525317June 4, 2023
VISIBILITY/WIPER
When traveling at night the high beams will not stay on...they flicker on and off at random intervals
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524764June 1, 2023
UNKNOWN OR OTHER
I was driving back from Colorado celebrating my best friend from childhood having his first wedding. When the moonroof exploded while on was driving along I-70 East, I was about 5 miles away from my hotel in Columbia, MO. This is my halfway point on my long road trip out to Denver, CO. The loud noise startled me, as I was traveling 75 mph eastbound on the interstate. I checked all of mirrors and surroundings, I didn’t see anything that happened at that time. So, I continued to my hotel 5 miles up the road. I got to my hotel and parked in the parking lot. As I got out of the vehicle, I close the door and hear a noise that is not normal for a typical door close. I opened and shut the door a few more times, then I walked around the vehicle to see if there was any damage from the loud noise that I heard while driving along I-70. I look all around the vehicle, then finally I notice the glass on the moonroof didn’t look right. This is when I noticed that the moonroof had shattered. So, I use my cooler that I brought with me for the trip and look at the moonroof at a better viewing angle. I see that the glass has shattered. This seemed very unusual since I did not see any dents or scratches from any possible object that could have caused this. At this moment I reflected about my time driving on I-70 when that loud noise occurred moments earlier. The noise sounded like a gun shot that was very close by. I remember that I was not near any cars close to me, and there was no underpass nearby when the noise happened. The weather was partly cloudy, and the temperature was around 70 degrees Fahrenheit. The time that is happened was about 7:30 PM Central Time. THANKFULLY, THE SLIDER WAS CLOSED, SO THE GLASS DID NOT INJURE ME, BUT COULD HAVE INJURED ME IF IT WAS OPEN. It was a scary ordeal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523883May 25, 2023
ELECTRICAL SYSTEM
Traveling at 50mph when warning lights started, AWD malfunction, auto idle malfunction, gear shift malfunction, then warning says shift to N and power shut down, coasted to a stop. Once stopped smoke coming from engine, unable to open hood (to hot). Within 2 min flames were coming around hood fire extinguishers not helpful to stop flames. Fire department arrived within 15 min to extinguish.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11523208May 22, 2023
EXTERIOR LIGHTING
My model has an auto high-beam system that does not work (stays on with oncoming traffic, turns off when it sees a road sign). Also had a 2019 of the same vehicle and the auto high-beams worked on that model; my 2021 has the cameras in a new location which render the system worthless and dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521828May 13, 2023
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
the TPMS tire pressure monitoring system is inaccurate(low) by 4-5 PSI. This forces me to overinflate the tires by 4-5 PSI to Turn off the warning lights. I believe running constantly on over inflated tires is unsafe over time. It has been reported to the dealer on the past 3 services and they stated in writing that is normal for all the 2021 models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521617May 11, 2023
ELECTRICAL SYSTEM, STEERING
The heated steering wheel over heated causing the leather on the steering wheel to bubble up on the right hand side. The steering wheel got so hot when I was driving I could not hold it. I had to pull over and let the steering wheel cool off. There were no warning lamps, messages or other symptoms of the problem prior to it over heating. This happen Nov. 2022. The dealer said I need a new steering wheel. It is May 2023 and I am still waiting on a new steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520945May 8, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2021 Honda Ridgeline. The contact stated that the back over prevention camera was distorted. The vehicle was taken to the dealer, who informed the contact that the back over prevention camera needed to be replaced; however, the part to repair the vehicle was on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519254April 27, 2023
EQUIPMENT:MECHANICAL
I purchased a rear pickup cover. I used it without problems. I took the top off and stored it in my garage. When I put it back on, I noticed nothing wrong. When I went to open the cover to put garbage bags in the rear bed, I found the first part of the tri-top did not open correctly. I took it to 2 dealers when I was told the cover could not be repaired and there were no replacement parts. I have contacted Honds USA and they refuse to do anything about this $1000 part. I want my top replaced. This was a new top, not a used one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519221April 27, 2023
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2022 Honda Ridgeline. The contact stated that while driving at an undisclosed speed, the TPMS warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the tire pressure module needed to be replaced; however, the part to do the repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519184April 26, 2023
EXTERIOR LIGHTING
This vehicle has automatic headlights which turn off and on plus are supposed to automatically dim the headlights when oncoming vehicles approach. They automatic headlight dimming feature not only doesn't work properly, they go to bright (high beam) when cars approach, instead of dimming. I have taken it to a Honda Dealer twice for repair. They said they could not duplicate the issue but admit they have no real test for this problem. This is a serious safety issue which Honda can't seem to bother with.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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