Honda Ridgeline Complaints

477 consumer complaints on file.

#11561904December 26, 2023
ENGINE
The auto start/stop feature has a delay before restarting the engine after full stop in traffic. This delay is dangerous. If you don't anticipate the slight delay before pressing gas pedal to move through traffic your timing is slightly impaired by this delay. All Honda vehicles seem to be experiencing this delay and are reporting and complaining about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561425December 22, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving home, my Brand New 2023 Honda Ridgeline's, with 3,350 miles, transmission's warning light popped up and my transmission when into N while on the highway, I was on the fast lane, while I started noticing the lack of power coming out of the transmission. I almost hit several cars and almost got killed by a 18 wheeler because by the time I managed to reach the emergency lane, I was doing 35 miles on a 65 zone, highway. My truck got stuck in P till I removed the terminals from the battery and reset the system. The truck was available to be put on D, but now the gears are bouncing and the truck accelerate by itself while braking almost collating with the vehicle in front of me. Honda can not replicate the problem and says it is fine. I AM WORRY TO KILL SOMEONE ON THE ROAD FOR HONDA'S 9 SPEED TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560683December 18, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle automatically slams on brakes, shakes steering wheel out of hands, and won't take throttle causing me to loose control of the vehicle frequently. I does it at 75 mph with no other cars within 10 miles or at 50 mph. All with no other cars within miles. My family will not ride in vehicle cause scared because of un safe technology. I do not feel safe driving this Honda vehicle with this bad technology.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11560210December 14, 2023
ENGINE
Three times we have been driving the vehicle on a steep grade when the vehicle lurches forward in a short accelerated sortie.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558669December 5, 2023
ELECTRICAL SYSTEM
Was stopped at a traffic light and idle-stop had engaged. Released brake and vehicle failed to restart. Multiple attempts to restart before it actually started. Many dash indicators were lit, but I was too frantic to notice which. Was in heavy traffic and it was very unsettling. Only time this has happened, but I feel like it will repeat. Have not been to dealer, but I will.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557739November 30, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Loss of motive power. Temperature 35 f. Exited interstate after 2 hours of 70 mph. Upon exit, check engine light began flashing and power was diminished severely. After shutting vehicle down and letting it cool, it was normal. Dealer was unable to replicate the problem. Dealer says that it is an issue known to Honda, caused by condensation in the intake manifold in cold weather. Dealer says that Honda has been unable to solve. This could be very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557121November 27, 2023
EXTERIOR LIGHTING
The Auto High Beam functionality is erratic and dangerous. The high beams go off unexpectedly when needed. The high beams come on unexpectedly when there are close oncoming vehicles blinding these drivers and causing a road rage potential. This is a common complaint on the Honda Ridgeline forum. I made both our dealer and Honda USA aware of this problem weeks after I purchased this truck and repeatedly every time I have taken it to dealer for routine maintenance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555031November 14, 2023
EXTERIOR LIGHTING
The auto high beam head light function on the 2022 Honda Ridgeline does not work as expected and is a safety issue. They do not always dim for oncoming vehicles therefore "blinding" the person in the oncoming vehicle. This could potentially cause an accident. Please note they will sometimes dim from glare on a road sign but not always from an oncoming vehicle. Basically the functionality is erratic and does not work as expected. This has occurred since I purchased the vehicle in 5/2022 but I do not drive at night that often but was recently on an out of town trip that required me to drive at night. I still own the vehicle and it is available for inspection if needed. When taken to the dealership on 5/1/2023, Priority Honda Roanoke indicated no codes were returned and they said nothing was wrong with them. I was also told there was nothing else the dealership could do about them and I would need to contact Honda directly. I have opened a case with Honda, it is case 14251538.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554692November 11, 2023
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
After driving on the freeway for about 1 hour, took the exit to the right. Check engine light came on and vehicle had loss of power and was shuttering. Attempts at accelerating were met with little to no power. Tried turning off eco mode, no change. Limped to the first safe place to stop, avoiding any fast traffic behind. Shut off vehicle, and when I started again, no check engine light, vehicle operated as normal. I fear to think what would have happened when if my child were driving and had to make a merge onto heavy traffic. This is a serious safety issue that I have learned is known. A fix needs to happen before someone is seriously hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553946November 7, 2023
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving the vehicle, the codes related to the following systems all began flashing: Automatic Emergency Braking Lane Departure Warning Lane Keeping Assistance My 17-year-old daughter, a new driver, was driving the vehicle at the time and became concerned, distracting her from concentrating on the road. The next day when my husband went to check the car, now the check engine lights were now lit. I just brought this, less than one-year-old vehicle back to the dealership. I was advised the capless gas tank was broken and not closing properly. I am not sure why this should malfunction after less than one year of driving. I do not know if this causes fuel to escape if the tank is not properly closing, thus possibly causing a safety concern. This is in addition to the auto-restart recall that occurred on the car which we had repaired, but they will not perform the warranty extension for the auto-restart issue unless it actually strands my new driver in the middle of the road after stopping.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553942November 7, 2023
UNKNOWN OR OTHER
Auto-restart system has a warranty extension, but the dealer will not perform the repair until after the Honda Ridgeline has the problem occur at least once, thus placing the driver and any passengers in danger. This system did malfunction in our other Honda vehicle with the same warranty extension. When that occurred, it left us stranded in the middle of a six-lane road where we had stopped at a light and could not restart the vehicle. Several cars almost ran into us. Our 17-year-old daughter drives this vehicle and I do not want to wait until this major threat occurs to have Honda repair it. I filed a complaint with Honda, and they advised me they would do nothing and that I should file a complaint with the NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553658November 5, 2023
UNKNOWN OR OTHER
The truck makes a metallic clicking noise when accelerating and letting off accelerator pedal. I have taken the Truck to the dealership and they believe it is some sort of subframe issue. They aren’t sure where it is coming from or what is causing it. Their guess is some sort of manufacturing error when installing subframe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553507November 3, 2023
POWER TRAIN
1. Vehicle shift to neutral while driving. 2. Shift vehicle from park to drive, but vehicle shift to neutral and alert for transmission failure comes on. 3. While waiting at a stop light in drive and on brake, vehicle shift to neutral and alert for transmission failure comes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550949October 20, 2023
EXTERIOR LIGHTING
Auto high beams won't activate until I reach 45 MPH and they while driving high beams continue to turn on and off with no other autos near me. This condition is not reliable and makes it difficult to drive at night
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548353October 5, 2023
EXTERIOR LIGHTING
Auto high beams are too sensitive and cause a safety concern as driver is not able to read street signs and visibility is impaired. Constant light changes are also distraction to oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547865October 2, 2023
EXTERIOR LIGHTING
With headlights set to “auto”, the high beams will intermittently turn on and off even when the headlight switch is not pushed forward to activate high beams. When headlight switch is in the high beam position and set to “auto”, the high beams will not deactivate with on coming traffic. Both scenarios could blind on coming traffic potentially causing a collision. No No Vehicle purchased used on 9/9/23 first appeared on 9/23/23.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547455September 30, 2023
ELECTRICAL SYSTEM
Wireless Charger Doesn't Work with or without a case on my Samsung 22 Ultra (which works on every other of the 4 wireless chargers I have). So I just purchased the 23 RTL-E on 09/28/23. Upon taking possession of the vehicle, got in adjusted and began setting things up to my liking. I went to place my phone on the equipped charging mat and after some shifting and repositioning, the phone began to charge w/ the case on. That lasted all of about 4-10 seconds. After fiddling w/ it for a few more minutes, no luck. Finally, I decided to remove the case and same thing, it only charged 4-10 secs.Ive also tried my sons Iphone 14, both with and without the case, same thing over and over again. Dealership said there was no know issues w the wireless charging unit.However I have found numerous complaints of the same issue online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541951August 31, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 08/23/23 multiple safety warning lights activated on my dashboard. I took my vehicle to my Honda Dealer and after two days it was returned and I was told that it was repaired. The next day while driving the exact same thing occurred and I noticed that the vehicle was not accelerating normally and the brake warning light activated although there were no cars or objects in front of me. I returned to the dealership who kept my vehicle for 5 days returning it to me and telling me that they could not duplicate the error. I drove my car approximately ten miles from the dealership and all of the warning lights again activated and the vehicle was not accelerating as it had prior to this problem. I returned to the dealership and they now have the vehicle and explained that they will contact the Honda Help line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540206August 22, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving and auto brake engaged once in the turn lane at a light and the other time while driving downhill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539651August 20, 2023
UNKNOWN OR OTHER
2nd time to Honda of Covington for the passenger door will not manually unlock or open with inside door handle UNLESS you push the electric unlock button 1st. [XXX] , the service writer, said it was a safety feature and wrote it on my repair order and hasn’t had the service manager come out to the vehicle with me as requested as this is a safety problem, loose battery power and your passenger cannot get out. I showed [XXX] a memo I found on this site saying that Honda wants all reports of this problem sent to them, [XXX] won’t acknowledge the report. I am making myself a nuisance and now [XXX] said someone will call me Monday August 21st. I called Honda and they said, “we have no reports of this problem but will give you a case number”. That number is [XXX]. I don’t understand why no one cares? If we get in a wreck and loose battery power the passenger door will not open and one can only hope my wife is not injured to the point where she can’t crawl over the center console to exit on the driver’s side. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Ridgeline