Honda Passport Complaints

1,683 consumer complaints on file.

#11751267July 18, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The multipurpose front camera on my 2021 Honda Passport failed without warning, causing mutliple Honda sensing safety systems to become inoperative. Warning messages appeared indicating failures of the collision mitigation braking system, adaptaptive cruise control, lane keeping assist system, road departure mitigation system, and other driver assistance features. The vehicle has not been involved in a front end collision and the camera failure was diagnosed by a Honda dealership as requiring replacement of the multipurpose camera assembly. This is a significant safety concern because the failure of a single component disables numerous advanced driver assistance systems that are designed to help prevent crashes. I have learned that similar front camera failures have been reported by owners of other Honda models using comparable Honda sensing technology. Because this failure affects critical safety systems and appears to be more than an isolated incident, I am submitting this complaint so it can be documented and investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750811July 16, 2026
ELECTRICAL SYSTEM
The contact owns a 2025 Honda Passport. The contact stated that on several occasions, the Auto START/STOP intermittently failed to operate and the vehicle shut off while depressing the accelerator pedal. The contact stated that a battery warning light was displayed on the instrument panel. The contact was able to restart the vehicle. Due to the failure, the contact was forced to manually turn off the feature each time after starting the vehicle. Upon investigation, the contact's husband discovered NHTSA Action Number: EA25004; and associated the failure with the Action Number. The husband also associated the failure with the fuel injector or a possible software update. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750435July 14, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
On July 11, 2026, while driving, the vehicle suddenly experienced multiple system failures. The dashboard illuminated with numerous warning lights, including a flashing check engine light, indicating multiple system malfunctions. The vehicle was towed to the dealer due to the severity of the issue. It is currently at the dealership for inspection and diagnosis. I have not yet received a diagnosis or confirmation of the failed component(s) from the dealer. No warning lights, messages, or symptoms appeared prior to the sudden failure. The abrupt illumination of multiple warning lights while driving created a significant safety concern regarding the reliability of critical vehicle systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750353July 14, 2026
ENGINE, ELECTRICAL SYSTEM
Got to red light, auto stop idled down car, when going to move car shut off and stalled out. Also happened two times in a drive thru. All times messages popped up auto stop interruption and vehicle in accessory mode
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749959July 13, 2026
ENGINE, ELECTRICAL SYSTEM
4th occurrence. Car fails to start. The instrument display reads: AUTO ENGINE IDLE STOP SYSTEM PROBLEM. Electrical system including radio, A/C etc were working. (Including the car alarm which begins honking the horn as soon as I open the door) Repeated attempts to start the car failed to do anything except to annoy anyone within earshot as the horn kept honking! Roadside assistance was not able to get the car started either so it was towed to the dealer. I've had the car into the Honda dealer for recalls but this problem has not been solved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749880July 12, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
My 2026 Honda Passport TrailSport Elite (purchased new May 2025) has repeated, intermittent failures of the electrical system and drive-power (propulsion) function, beginning at ~16,700 miles. Severe symptoms first appeared in May 2026: multiple dashboard warning lights and error messages illuminating at once, and the instrument panel cutting in and out while driving. Sometimes a cascade of warnings precedes a failure; at other times the vehicle loses power or stalls with no warning at all. On July 4, 2026, the vehicle lost all drive power and shut down while I was driving ~75 mph on the highway, creating a substantial risk of a collision and of being struck by surrounding traffic. On four occasions (5/15/26, 5/22/26, 5/31/26, 7/9/26) it stalled immediately after being shifted into reverse. On multiple occasions it failed to start or had no electrical power, stranding me while traveling with my children. Additional failures: the driver's door intermittently will not lock or unlock, the exterior mirrors fail to fold and must be moved by hand, and the seat memory resets without input. Because the failures are intermittent, neither dealer could reproduce the condition on demand. The Waco, TX dealer (6/1/26) could not duplicate the concern and performed no repair. The Lufkin, TX dealer (6/8/26) said it could find nothing wrong, replaced the battery, and the failures continued unchanged. No specific failed component has been identified. The vehicle has been inspected only by Honda's authorized dealers. It has not been inspected by police, insurance, or an independent service center, as no crash has occurred. No crash or injury has occurred, but a vehicle that loses power at highway speed and stalls in reverse creates a substantial crash risk. The vehicle is in my possession and available for inspection upon request, along with video of several failures and dealership repair records.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748679July 7, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
There has been multiple times that my 2019 passport has had the “brake” indicator pop up on my dash telling me to brake when there is nothing there I mean like a completely empty road. There has been a handful of times that it has actually stopped my car like slammed the brakes when there is nothing around or a couple times when a car was passing on the other side of the roadway. This has happened multiple times with someone driving behind me and I fear it could cause a crash due to the car randomly braking so hard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748147July 3, 2026
SEATS
I purchased a Honda Passport Trailsport Elite on 6/29/26. I had a 3 hr drive ahead of me. After driving approximate 8-10 miles, the seats became extremely uncomfortable to the point that I had to turn around and go back to the dealership. There was excessive pressure on my tailbone/coccyx and caused so much discomfort that I could no longer sit in the seat. It was impossible to get the seat to a comfortable and safe position while driving. The passenger seat was similar, but not as severe as the driver. Both driver and passenger are unable to sit in the seats for any length of time. When returning to the dealership they agreed that the seats felt very uncomfortable and understood why a person could not safely and comfortably drive any distance. Apparently the fan box for ventilated seats, are the cause of the excessive pressure on the tailbone/coccyx. The dealer fully agrees that the car could not be driven for any length of time with that defect. It would eventually cause a person to develop back issues from the pressure on the spine area. It is now 7/3/26 and my newly purchased car is still at the dealers lot. I tested 2 prior Passport Elites at 2 other dealers and neither had this issue. Apparently this is a huge issue with the new Passport Elite vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748024July 2, 2026
ELECTRICAL SYSTEM
I own a 2022 Honda Passport . The vehicle auto idle-stop system has failed to restart at a traffic light. The vehicle shuts down and eventually restarts after several manual attempts and was able to be driven again. Typically, the vehicle stops in the middle of the road at the stop light and the engine shuts down. After a while, I was able to restart and drive without issues. In the meantime I am in a stalled vehicle in the middle of high speed traffic. The vehicle was taken to a dealer. The vehicle was diagnosed with having a starter failure and two burned out relays. I have never had a problem starting the vehicle when I begin a drive. The parts were repaired. The manufacturer was notified of the issue. The approximate failure mileage was 38,100. Failed parts were retained by the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747238June 29, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I drive the car with the engine-idle-at-stop function disengaged. Several times when slowing down, but still moving, the car shifts into park; the AC and radio remain on. I have to press engine start to start the engine. Several other times when already stopped, such as at a red light or in traffic, waiting to make a turn, the engine shuts off and the car shifts into park. I have to press the engine start button to turn the car back on. I am getting honked and hollered at in traffic, and could easily be vulnerable to being rear-ended when my moving car suddently turns off ad stops running (winds up in Park). A non-dealer ran diagnostics and found No History of any error codes, and the system worked when they drove it. The day before the non-dealer had the car, it shut off 2 times in about 2 miles. He said the New battery is fine, the alternator is fine, and they do not know what to troubleshoot. No lights light up prior to the incidents, but they light up momentarily during it: it is the "Charging System Indicator" and the "Malfunction Indicator Lamp" that light up. The new battery is one week old and installed as per the owner's manual and was checked by a 3rd party today. These events have occurred with both the original and new batteries. All of this has been over the past few months, with most incidents - an escalation - the past couple of weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746675June 26, 2026
UNKNOWN OR OTHER
I was at a red light and all of a sudden my car switched to neutral. I could not get out of neutral and tried unsuccessfully to get my car into drive. I finally was able to shut the car off (not sure if opening the door helped reset the system) and start it again. I now turn off the idle option
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746373June 25, 2026
UNKNOWN OR OTHER
My passenger rear panel window just cracked out of nowhere. Nothing hit it, it just completely shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745789June 22, 2026
ELECTRICAL SYSTEM
While waiting at a stoplight, the car was in Auto Idle Stop System mode. When the light turned green, I stepped on gas pedal and the vehicle shut off. The brake was hard and I could not turn off the vehicle for a minute. I opened the drivers side and passenger front door and closed, then was able to turn off vehicle. After a few seconds, I was able to start vehicle with push start button. The vehicle has sounded sluggish when starting up lately but battery tested good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745489June 21, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Auto braking same location regardless of traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745345June 20, 2026
UNKNOWN OR OTHER
The sealant on the rear of both of my roof rails are starting to peel/melt away. The roof rails came with the vehicle and was not added after purchase. I also have a video of the incident but this form will not allow me to upload it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744941June 18, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
It's a sunny day in Florida and approximately at [XXX] while traveling straight on a public roadway, the vehicle directly in front of me moved into the left-turn lane, completely clearing my lane of travel. As I actively accelerated to pass the turning vehicle, my Honda’s Collision Mitigation Braking System (CMBS) inadvertently activated despite my lane being completely clear and unobstructed. The emergency automatic braking engaged forcefully just after I passed the vehicle in the left-turn lane. This unexpected, false-positive braking event caused a severe, rapid deceleration that nearly resulted in a rear-end collision by the vehicle traveling behind me. This exact situation has occurred on 3 other separate occasions. I'm in fear of being rear-ended, especially with my kids in the car, because my vehicle body language prior to the forceful braking has been acceleration. The drivers behind me are likely to see my acceleration and proceed with their own acceleration just to be blind-sided with my vehicles sudden and hard braking. It's a disaster waiting to happen, especially on busy roadways. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744752June 17, 2026
ELECTRICAL SYSTEM
The contact owns a 2020 Honda Passport. The contact stated that upon starting the vehicle with the Push-To-Start feature, the Adaptive Cruise Control, Road Departure Mitigation, Collision Mitigation Brake System, and Lane Keeping assist system, and the high beam messages were displayed on the instrument panel. An audible alarm sounded while the messages were displayed. The vehicle was taken to a local dealer, where it was diagnosed and determined that the multipurpose camera needed to be replaced. The vehicle was not repaired due to the cost, and because the parts were on back order. Upon further investigation, the contact stated that the windshield heat exposure might have caused the failure in the hotter weatehr. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,078.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744744June 17, 2026
STEERING, SERVICE BRAKES
The contact owns a 2026 Honda Passport. The contact stated that while turning the steering wheel, there was a clicking sound like a loosened spring in the steering wheel. The vehicle was taken to the dealer to diagnosed and the contact was informed that the steering wheel needed to be replaced. The steering wheel was replaced but the failure persisted. Additionally, the contact became aware that the brake pedal was making a clicking sound while depressed. The vehicle was taken to another dealer, Weatherford Honda (851 Interstate 20 Frontage Rd Exit 406, Weatherford, TX 76087) to be diagnosed. The contact was informed that the clock spring had failed and needed to be replaced. The clock spring and brake light switch were replaced, but the failures persisted. The vehicle was taken to a third dealer, Red Rock Honda (748 N 1st St, Grand Junction, CO 81501); and it was diagnosed and determined that the clock spring and brake light switch needed to be replaced another time. The clock spring and the brake light switch were scheduled to be replaced. The manufacturer was made aware of the issues, and a case was opened. The failure mileage was approximately 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744579June 16, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The safety features connected to the rear view mirror and vehicle sensors malfunctioned. The Adaptive Cruise Control, Collision Mitigation System, Road Departure Mitigation, Lane Keep Assist and High Beam - brake system - have stopped working. It was diagnosed as an internal failure of multipurpose camera. I have noticed there have been a lot of complaints of this failure. My car doesn’t have that many miles on it and isn’t that old. It seems like a defect in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744542June 16, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
Collision Mitigation Braking System ( CMBS) on occasion orange dash brake light illuminates doesn't stop vehicle , has occurred since purchase on 02/25/2025 at least 150 times , current mileage to 06/16/2026 6877 miles, ref Honda Case # 1641332 , now every time on short drives this occurs 1-2 times, contacted Holman Honda Centennial Co several times , again last week " told there is no fix, you can turn off CMBS each tine vehicle is started " this is a safety feature , there are numerous complaints on line also with NTSB , am concerned that at some point the brakes could be slammed on without warning and cause another vehicle to rear end me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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