Honda Passport Complaints

1,683 consumer complaints on file.

#11758706August 22, 2026
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
There is a known issue with auto idle feature. If you do not manually turn off every time it stays on and occasionally will cause car issue when stopping. I have had it happen in vehicle about a dozen times. When you fully depress brake engine is suppose to i gel to save gas however on occasion the vehicle will completely stall out. I have had this issue happen when approaching stop signs or in traffic situations. The biggest problem is trying to reengage car. Sometimes you can feel it starting to do this and if you quickly apply gas you can avoid it however sometimes the car will lock up with display lights and you have to keep pushing the Engine stop button to turn off the vehicle and turn vehicle back on. It is sometimes difficult to even turn off engine vehicle when this happens but seems to be only way to get vehicle to respond. I have had vehicles behind me almost hit me while I try to get vehicle out of this mode. I know it’s an issue as it’s all over the forums when you search for fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758513August 21, 2026
UNKNOWN OR OTHER
While driving, the main dashboard instrument cluster gauge screen completely blacks out without warning, followed immediately by the center infotainment screen going completely dark. This total loss of the dashboard screen leaves me with absolutely no way to see my current vehicle speed, odometer, critical safety warning lights, or fuel level while traveling at highway speeds, creating an immediate and severe driving hazard. The center infotainment screen and rearview camera also fail to activate. These symptoms perfectly mirror the network failure described in NHTSA Recall 23V-431 (MFR Campaign ID: ZEM) for the MOST FAKRA communication cables on 2022 Honda Passports. However, when checking my 17-character VIN, the system states my vehicle is excluded from the recall registry. Because this defect causes a catastrophic loss of critical driver safety information (speedometer) and backup camera functions, this VIN exclusion needs to be investigated and expanded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757484August 17, 2026
ELECTRICAL SYSTEM, ENGINE
The car has failed to start on numerous occasions. The car has stalled due to the auto start/stop and the dealership told me that the battery needs to fail testing in order to replace under warranty. This is a major safety risk and the dealership said it’s a known issue but they can’t fix it. A recall needs to be put out immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757422August 17, 2026
FORWARD COLLISION AVOIDANCE
The contact owns a 2021 Honda Passport. The contact stated that while driving 45 MPH, the Forward Collision Avoidance activated, and the vehicle stopped. The contact stated that the braking was aggressive. The contact stated that the failure was persistent. The contact stated that the vehicle was the only form of transportation. The contact stated that the vehicle was unsafe to use while transporting minor children. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that an unknown recall repair was performed previously; however, the failure occurred. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757163August 15, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2023 honda passport trailsport rear a/c is blowing warm air and will not get cold. if rear ac is not blowing any cold air than it will be sure that front ac will follow, this should be a manufacturer defect recall because there are many same model with the exact same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757066August 14, 2026
UNKNOWN OR OTHER
Shortly after purchasing my 2021 Honda Passport Elite, I experienced issues with the Auto Start/Stop feature. Once engaged, my vehicle was very sluggish when restarting after a complete stop. Had the issue checked every time I went in for service at my dealership with no problems detected. I have had a new battery installed within the last year. In the last week, I have had 2 separate incidents where my vehicle completely shut down when I stopped at stop signs. The dash went black and steering wheel was extremely stiff. Other vehicles had to wait behind me for a couple of minutes until I was able to restart my vehicle. I had my battery, alternator and starter checked with all of them passing. Now when I drive, I turn off the Auto start/stop so I don't cut off in traffic. This is a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756927August 14, 2026
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
U3000-49, front facing camera issue, obviously a known flaw, message boards flooded with complaints and ridiculous costs to repair, us included to the tune of $2400. Class action suit filed June 2028: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756798August 13, 2026
ELECTRICAL SYSTEM
The contact owns a 2025 Honda Passport. The contact stated that while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle stalled. The message to start the vehicle was displayed. The vehicle was shifted into park(P), the brake pedal was depressed, and the vehicle was restarted. The contact stated that the failure had occurred ten times in the month of July. The vehicle was taken to the dealer, where it was diagnosed with a faulty battery, and the battery was replaced; however, the failure recurred approximately one week later. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756761August 13, 2026
ELECTRICAL SYSTEM
My car has 22,000 miles in it, and maybe around 19,000 miles my starter was already weak. I barely use my car, and one time I used it and my car won't start at all. I almost got stranded. Luckily it turned on, and I was near my house. This could've happen in the middle of nowhere and get me stranded. I don't feel safe driving this now if im not sure. I thought this was supposed to be a reliable car!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756246August 11, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The front multipurpose camera system failed, triggering multiple safety warning lights simultaneously, including ACC (Adaptive Cruise Control), LKAS (Lane Keeping Assist System), and related camera-dependent safety systems, along with a "Multipurpose Camera Unit" fault code U3000-49. The failure pattern has been intermittent and inconsistent: on some drives, warning lights are absent at startup and appear after several minutes of driving; on other occasions the warnings appear immediately at startup; duration before onset varies from trip to trip. This vehicle falls within the range covered by a prior Honda recall (Recall 19-020 / NHTSA Campaign for 2019-2020 Passport) addressing software programming errors in the front control module causing improper display of instrument panel and delayed or missing rearview camera images. The current failure presents similar camera-related safety system symptoms. A dealership inspection recommended replacement of the multipurpose camera unit at an estimated cost of approximately $2,000, without confirming the root cause of the failure. Safety concern: Loss of ACC, LKAS, and related driver-assist camera systems while driving, with warnings appearing unpredictably during operation, some minutes into a drive rather than at startup, suggesting a fault that may not always be evident during a pre-drive check.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756372August 11, 2026
STEERING
The steering wheel clicks when turning. Purchase dealership did nothing. 2nd Honda dealer ship replaced the clock spring and steering column. Helped for a day then the noise returned. Additionally, there’s a dead spot when turning. It feels like a pause and the the vehicle takes a minute to catch up. Very unnerving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756352August 11, 2026
ENGINE, ELECTRICAL SYSTEM
Over the past two weeks we have been experiencing issues with the Auto Idle Stop device on my 2025 Honda Passport. This has resulted in being temporarily stalled at several busy intersections. I have reported this issue to a Honda dealership where the issue was verified and it is scheduled for a Starter replacement when the part is received from back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756143August 11, 2026
UNKNOWN OR OTHER
The power door-lock system on my 2021 Honda Passport malfunctions while the vehicle is moving. When I make a right turn, the doors unexpectedly unlock, the interior dome light comes on, and I hear the door-unlocking sound. The doors do not physically open, but I must manually lock them again while driving. The problem occurs repeatedly during right turns. This malfunction creates a safety risk because the vehicle’s doors unlock unexpectedly while it is in motion, including when young children are passengers. The vehicle is available for inspection. I reported the issue to a Honda dealer, but the dealer requested a $199 diagnostic fee and has not yet diagnosed or repaired the problem. No crash or injury has occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755903August 10, 2026
ENGINE
The vehicle engine is dying at intersections and going into “neutral” on its own when stopped. This has been ongoing for over a year, Honda denies any issues. It is becoming more of a safety problem more recently as the vehicle “downshifted” on its own while driving on the highway. (On that instance, the vehicle went from approx 45 mph to a slow crawl - just enough to pull off the road to safety).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755655August 8, 2026
POWER TRAIN
PASSPORT 10 SPEED HARSH SHIFTING AT LOW SPEEDS. DOES NOT SHIFT FROM LOWER GEARS SMOOTHLY. ENGINE REVS BETWEEN GEARS. IT'S A HYDRAULYIC SHIFT FLARE. IN ADDITION, HARSH DOWNSHIFTING AND ABRUPT DECELERATION WHEN LIFTING OFF THE GAS PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755169August 6, 2026
SUSPENSION, STEERING
What component or system failed or malfunctioned, and is it available for inspection upon request? The rear subframe, specifically the passenger-side rear suspension mounting bracket, is failing due to severe, premature corrosion. How was your safety or the safety of others put at risk? My safety was put at extreme risk because a local authorized Honda dealership fraudulently closed out an active, critical safety recall (NHTSA Campaign Number 26V-365) without actually performing the mandated repair. They returned the vehicle to me to drive on public roads with a heavily rusted, structurally compromised rear subframe where the flange seams are actively separating. Driving this vehicle poses a critical, ongoing risk because the rear control arm mounting points could fracture and fail. Such a failure would cause the rear wheels to become misaligned or inadequately retained, resulting in a sudden and catastrophic loss of vehicle handling, stability, and braking performance. Has the problem been reproduced or confirmed by a dealer or independent service center? The local authorized Honda dealership explicitly acknowledged the open recall during my initial service visit and stated they needed to order the remedy parts. They subsequently contacted me to bring the vehicle back under the pretense that the parts had arrived. They released the vehicle back to me and marked the recall as officially completed in their system. However, physical inspection of the undercarriage confirms the passenger-side subframe bracket remains completely bare, unreinforced, and heavily corroded. Because official corporate recall notices confirm that the required replacement parts are globally backordered until the fall, it is physically impossible for the dealership to have performed the installation, confirming they falsified the repair record and returned an unsafe vehicle. Prior to the dealer visits, I experienced significant shuddering and abnormal vibrations from the rear suspension.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755375August 6, 2026
ELECTRICAL SYSTEM, ENGINE
The starter motor on my 2022 Honda Passport failed, causing a complete 'no-restart' condition after entering Auto Idle-Stop mode. The vehicle previously received the mandatory PGM-FI idle-stop software update under Honda Service Bulletin 23-008, proving that the software fix does not protect the hardware from failing. The dealership diagnosed a failed starter but stated that my 2022 model is excluded from the 10-year starter warranty extension under Service Bulletin 23-009, leaving me to pay out-of-pocket for a known defect. I am filing this to support the ongoing NHTSA Engineering Analysis regarding Honda Auto Idle-Stop system failures, as the defect creates a dangerous stall risk at intersections
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755360August 6, 2026
ENGINE
Description: The vehicle suffers from an intermittent and dangerous "no-restart" defect involving the Auto-Idle Stop (AIS) system. When the vehicle comes to a complete stop and the automated stop-start system shuts off the engine to conserve fuel, the engine frequently fails to automatically restart upon release of the brake pedal. This results in a sudden, unexpected loss of engine power and complete immobilization in live traffic or intersections. This exact failure mode is the subject of an active federal Engineering Analysis by the National Highway Traffic Safety Administration (NHTSA EA25004, covering ~2.2 million Honda and Acura vehicles). Prior manufacturer service bulletins and part-replacement attempts have proven ineffective at permanently resolving the hazard, creating an ongoing and unacceptable collision risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755279August 6, 2026
POWER TRAIN
The contact owns a 2026 Honda Passport. The contact stated that the wheel alignment was required due to an off-center steering wheel. The contact stated that on the second day of ownership, the vehicle shuddered, jerked, lurched, and hesitated while depressing the accelerator pedal. No warning lights were illuminated during the transmission failure. Additionally, the multi-view camera system malfunctioned while driving, and several unknown warning lights were illuminated. The vehicle was taken to a dealer, where it was determined that the transmission and the camera system needed to be replaced. The vehicle was repaired; however, the transmission failure recurred within five minutes of retrieving the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. A district manager informed the contact that the transmission function was related to the adaptive learning and might be resolved with continued driving. The contact stated that the manufacturer failed to accept responsibility for the failure. The failure mileage was approximately 190.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755201August 6, 2026
ENGINE
The engine experienced a catastrophic lower-end bearing failure at approximately 63,000 miles. The vehicle had been maintained according to the manufacturer's recommended maintenance schedule at the dealership service department. There were no missed oil changes. The failure occurred without any prior indication that a major internal engine problem was developing. The vehicle was taken to a Honda dealership, where the engine was disassembled. The dealer confirmed a lower-end bearing failure and reported significant metal debris inside the engine. The engine was determined to require complete replacement. A sudden internal engine failure creates the risk of an unexpected loss of power while driving, which can increase the risk of a crash, especially in traffic or at highway speeds. The failed engine is available for inspection through the servicing dealership if requested. The failure has been confirmed by the Honda dealership. No warning lamps or messages provided sufficient advance notice to prevent the failure beyond symptoms associated with the engine failure itself. I am submitting this report because I believe this may represent a manufacturing or design defect rather than normal wear and tear. I request that NHTSA investigate whether similar connecting rod bearing failures are occurring in other Honda Passport vehicles with this engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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