Honda Passport Complaints

1,683 consumer complaints on file.

#10345059July 24, 2010
STRUCTURE:FRAME AND MEMBERS
SEVERE FRAME RUST NEAR THE REAR OF THE VEHICLE. AREAS OF THE BOX FRAME AROUND THE RIGHT REAR SHOCK MOUNT ARE COMPLETELY MISSING AND FALLING OFF DUE TO RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344890July 23, 2010
STRUCTURE:FRAME AND MEMBERS
WE WERE FORCED TO GET RID OF OUR 2000 HONDA PASSPORT. MY DAUGHTER WAS DRIVING, SLOWLY ON HER PERMIT, ALL OF A SUDDEN ...SNAP>>> SOMETHING UNDERNEATH BROKE AND JERKED US TO THE SIDE. WE PULLED INTO A WALGREENS AND CALLED MY HUSBAND. THE EXACT PART HI-LIGHTED IN JIM PARSONS REPORT WAS OUR TROUBLES. WE HAD RECENTLY PAID THIS VEHICLE OFF AND HAD NO INTENTIONS OF GETTING ANOTHER ONE. BECAUSE THE DAMAGE WOULD HAVE COST SO MUCH, WE OPTED TO GET A NEW (USED) AUTO AND START THE PAYMENTS CYCLE ONCE AGAIN. I FEEL WE SHOULD BE COMPENSATED TO AT LEAST COVER THE DEBT INCURRED, WE CERTAINLY HAD NO INTENT TO BUY ANOTHER AUTO AT THIS TIME. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344962July 23, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2001 HONDA PASSPORT. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH THE VEHICLE BEGAN TO SHIFT GEARS, SHAKE AND VIBRATE FROM ONE SIDE TO ANOTHER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE REAR FRAME RAIL WAS COMPLETELY DESTROYED DUE TO EXCESSIVE RUST AND CORROSION. THE TECHNICIAN STATED THAT THE VEHICLE NOT BE REPAIRED DUE TO THE REPAIR EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,495.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344664July 22, 2010
STRUCTURE:FRAME AND MEMBERS
OUR FAMILY OWNS A 1998 HONDA PASSPORT WITH SERIOUS FRAME RUSTING AND FRAME ROT. WE HAVE MAINTAINED AND SERVICED THE VEHICLE REGULARLY AND HAVE HAD IT SERVICED NUMEROUS TIMES. OUR INCIDENT OCCURRED WHEN WE NOTICED THAT THE VEHICLE STARTED TO DRIVE LIKE A TANK. IN OTHER WORDS IT BECAME HARD TO TURN AND YOU COULD FEEL EVERY BUMP IN THE ROAD. UPON INSPECTION OF THE CAR I FOUND THAT THE REAR SUSPENSION OF THE CAR HAD COMPLETELY RUSTED THROUGH. ALLOWING THE REAR AXLE SPRINGS TO RIDE DIRECTLY ONTO THE CAR BODY. ALSO THE FRAME STABILIZER BAR MOUNT WAS RUSTED THROUGH AND BREAKING OFF. THE REAR FRAME SUPPORT BAR THAT CONNECTS THE REAR END OF THE FRAME TOGETHER WAS COMPLETELY RUSTED THROUGH. THIS FRAME IS SO RUSTED THOUGHT THAT YOU CAN POKE HOLES IN IT WITH YOUR FINGERS!!!!! THE ENTIRE FRAME IS COMPLETELY ROTTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344718July 22, 2010
STRUCTURE:FRAME AND MEMBERS
I PURCHASED THE CAR IN MARYLAND. I MOVED TO PA IN 2009. PA INSPECTION WAS CONDUCTED IN 10/09. THE CAR PASSED INSPECTION. VERY FEW MILES DRIVEN DURING 2009/2010. A HONDA DEALERSHIP'S SERVICE STATION IN PA INSPECTED THE CAR'S FRAME TODAY (7/22/10). THEIR REPORT IS: "INSPECTED FRAME. RUST THROUGH ON LT REAR FAME RAIL BOTTOM, METAL SCALING ON BOTH REAR FRAME RAILS. NO VISIBLE HOLE AT RADIUS RODS. CUSTOMER TO MONITOR SITUATION. VEHICLE WILL NOT PASS PA STATE INSPECTION. PROBABLE RUST THROUGH AT RT REAR ARM." WE WILL NO LONGER DRIVE THE CAR SINCE IT IS NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344183July 20, 2010
STRUCTURE:FRAME AND MEMBERS
I BOUGHT THIS 1999 HONDA PASSPORT FROM A FRIEND KNOWING IT HAD SOME FRAME REPAIR THAT WAS NEEDED WHICH I HAD DONE AT A COST OF $800. RECENTLY(1 WEEK AGO) THE VEHICLE WAS HIT ON THE REAR BUMPER. UPON TAKING IT TO A REPAIR SHOP I WAS INFORMED THAT THE REAR PORTION OF HE FRAME WAS SEVERELY RUSTED PERHAPS BEYOND THE POINT OF REPAIR SHORT OF HAVING THE ENTIRE FRAME REPAIRED. THE REST OF THE VEHICLE IS IN GOOD SHAPE AND SEEMS TO ME THAT THIS RUST PROBLEM IS WAY OUT PROPORTION TO THE AGE, MILEAGE(100K) AND SHAPE OF THE REST OF THE VEHICLE AND OTHER VEHICLES OF LIKE CHARACTERISTICS. HONDA MUST KNOW THAT THIS A MANUFACTURERS DESIGN/CONSTRUCTION ISSUE AND SHOULD BE RESPONSIBLE FOR WHATEVER IT MIGHT TAKE TO EFFECTUATE A REAPER OF THE PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10344189July 20, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2001 HONDA PASSPORT. THE CONTACT STATED THAT WHILE CHANGING THE BRAKES THE FRAME WAS COVERED WITH AN EXCESSIVE AMOUNT OF RUST. THE CONTACT DID NOT NOTIFY THE MANUFACTURER. THE CONTACT STATED THAT IF THE VEHICLE WAS IN MOTION THE FRAME COULD HAVE BROKEN AND CAUSED A CRASH TO OCCUR. THE FAILURE MILEAGE WAS 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344179July 20, 2010
STRUCTURE:FRAME AND MEMBERS
FILED ORIGINAL COMPLAINT (ODI NUMBER 10342822) )07/13/10. SINCE THEN I RETURNED THE CAR TO THE GARAGE DUE TO BRAKE PROBLEMS AND WAS TOLD THAT MY 2001 HONDA PASSPORT FRAME IS SO ROTTED OUT THAT IT SHOULD NOT HAVE PASSED THE LAST INSPECTION AND WILL DEFINITELY NOT PASS FURTHER INSPECTIONS AND SHOULD BE GOTTEN RID OF AS SOON AS POSSIBLE. THE RUSTED FRAME IS NOT REPAIRABLE. I ALREADY SPENT A LARGE AMOUNT OF MONEY TO HAVE A PIECE OF THE FRAME WELDED SO THE CAR COULD BE USED UNTIL ANOTHER ALTERNATIVE COULD BE FOUND. I CANNOT SELL OR TRADE THIS CAR IN, SO IT WILL NEED TO BE JUNKED. NEITHER HONDA OR ISUZU WANTS TO HEAR ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343556July 16, 2010
POWER TRAIN:AXLE ASSEMBLY
TL* THE CONTACT OWNS A 1998 HONDA PASSPORT. THE CONTACT STATED WHILE ATTEMPTING A TURN AT 25 MPH, THE REAR AXLE FRACTURED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE AXLE WAS DAMAGED AND COULD NOT BE REPAIRED. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343136July 14, 2010
STRUCTURE:FRAME AND MEMBERS
TOOK HONDA PASSPORT 2001 FOR INSPECTION AND FRAME IS COMPLETELY RUSTED. IT IS BECOMING A SAFETY HAZARD FOR MY FAMILY. GETTING RID OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342822July 13, 2010
STRUCTURE:FRAME AND MEMBERS
WHILE DRIVING MY 2001 HONDA PASSPORT DOWN RT. 51 I HEARD A VERY LOUD ,CRUNCHING NOISE UNDER MY CAR. SUDDENLY I HAD NO CONTROL OF THE VEHICLE. TERRIFIED, AND AFTER WEAVING BACK AND FORTH ON THE ROAD AMONG OTHER TRAFFIC, I WAS FINALLY ABLE TO GET THE CAR OFF THE ROAD. IT HAD TO BE TOWED ON A FLATBED TRUCK. I WAS TOLD BY THE TOW TRUCK OPERATOR THAT THE UNDERSIDE OF THE CAR WAS TOTALLY RUSTED OUT AND THAT HE HAD NEVER SEEN A CONTROL ARM TOTALLY RUST OFF A CAR. MY CAR HAS BEEN GARAGE KEPT AND WELL MAINTAINED SINCE I BOUGHT IT NEW IN 2001. THE COLLISION CENTER THAT IT WAS TOWED TO TRIED TO WELD THE FRAME, BUT, THERE IS STILL MAJOR RUST DAMAGE UNDER THE CAR. I NOTIFIED MY HONDA DEALER OF THE PROBLEM AND WAS TOLD THAT SINCE IT WAS AN ISUZU PRODUCT HONDA HELD NO RESPONSIBILITY FOR THE PROBLEM. THIS AUTOMOBILE ONLY HAS 90,000 MILES ON IT AND I PLANNED TO CONTINUE USING IT FOR SEVERAL YEARS TO COME.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342942July 13, 2010
ENGINE AND ENGINE COOLING
2001 HONDA PASSPORT USED OIL 1 QT. AND HALF EVERY TWO WEEKS, BOUGHT 2001 USED ABOUT 1/2 A QT. BETWEEN OIL CHANGE AT FIRS. AT THIS POINT IT USED MORE DURING THE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342938July 13, 2010
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2001 HONDA PASSPORT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO PASS ANOTHER VEHICLE, THE REAR BEGAN VEERING IN THE OPPOSITE DIRECTION OF THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE FRAME WAS CORRODED AND RUSTED. IN ADDITION, THE MAIN BEAM OF THE FRAME HAD COMPLETELY FRACTURED FROM THE VEHICLE. THE MECHANIC WAS ABLE TO REMOVE CHUNKS OF CORRODED METAL FROM THE FRAME BUT ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 133,000. UPDATED 09/24/10. *LJ THE CONSUMER STATED THE FRAME WAS CRACKED AND RUSTED TO THE POINT WHERE THE REAR WINDOW AND TAILGATE WOULD NO LONGER OPEN. UPDATED 09/24/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342138July 9, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2001 HONDA PASSPORT. THE FRAME UNDERNEATH THE VEHICLE HAD DETERIORATED BEYOND REPAIR. WHILE DRIVING 35 MPH THE REAR SUSPENSION TRAILING LINK MOUNT BROKE OFF OF THE FRAME. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND THEN TOWED TO HIS HOME. THE FOLLOWING DAY HE CALLED THE MANUFACTURER AND WAS TOLD TO TAKE THE VEHICLE TO THE DEALER SINCE THEY HAVE NEVER SEEN OR HEARD OF THAT TYPE OF FAILURE. THE DEALER STATED THAT HE SHOULD NOT TOW THE VEHICLE BECAUSE IT WILL NOT BE REPAIRED. HE THEN TOOK THE VEHICLE TO A REPAIR SHOP THAT SPECIALIZED IN FRAME REPAIRS BUT IT WOULD COST HIM OVER A $1000 TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340941July 1, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2000 HONDA PASSPORT. WHILE DRIVING APPROXIMATELY 10 MPH WHEN THE BRAKE PEDAL WAS ENGAGED, IT EXHIBITED RESISTANCE AND FAILED TO ENGAGE. WITHIN A FEW MINUTES, THE CONTACT WAS ABLE TO APPLY THE BRAKES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE OCCURRED APPROXIMATELY THREE TIMES. THE FAILURE MILEAGE WAS 134,000 AND THE CURRENT MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340133June 29, 2010
STRUCTURE:FRAME AND MEMBERS
2002 HONDA PASSPORT. CONSUMER STATES FRAME ON BOTH SIDES OF THE FRAME RAIL SECTIONS ARE SO RUSTED OUT THAT THE TRACTION BARS ARE IN DANGER OF DETACHING FROM THE FRAME RAILS *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339264June 21, 2010
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2001 HONDA PASSPORT. WHILE DRIVING AT SPEEDS OF 50 MPH IN RAINY WEATHER, THE DRIVERS SIDE FRAME FRACTURED DOWN THE CENTER. THE DEALER ADVISED THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT CONSULTED WITH AN INDEPENDENT MECHANIC WHO ADVISED THE FRAME REPAIR WOULD ONLY LAST FOR APPROXIMATELY ONE TO TWO YEARS BEFORE THE FAILURE WOULD RECUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CURRENT MILEAGE WAS 98,554 AND THE FAILURE MILEAGE WAS 98,529.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339289June 21, 2010
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2001 HONDA PASSPORT. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE BEGAN TO SWAY FROM SIDE TO SIDE. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY AND FOUND THAT THE THERE WERE TWO STABILIZER BARS HANGING FROM THE VEHICLE AND THERE WAS SEVERE FRAME RUST. THE DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY AND THEY WOULD NOT PROVIDE ANY ASSISTANCE. THE MANUFACTURER ALSO WAS NOT WILLING TO PROVIDE ANY ASSISTANCE AND ADVISED TAKING THE VEHICLE TO THE DEALER. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE TOWED THE DEALER HOWEVER, THE TOW TRUCK DRIVER WAS HESITANT TO TOW THE VEHICLE DUE TO THE CONDITION OF THE VEHICLE'S FRAME. THE VEHICLE WAS NOT DRIVEN AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334285June 2, 2010
STRUCTURE
TL*THE CONTACT OWNS A 1998 HONDA PASSPORT. THE CONTACT STATED THAT THE ENTIRE UNDERBODY OF THE VEHICLE WAS RUSTED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED AND IT WAS UNSAFE TO DRIVE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 11,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333948May 31, 2010
STRUCTURE:FRAME AND MEMBERS
2000 HONDA PASSPORT TAKEN TO MECHANIC FOR BRAKES. REFUSED TO INSTALL BRAKES BECAUSE HE DISCOVERED THE FRAME WAS RUSTED THROUGH. REPORTED TO NHTSA SEPT. 2009 HOWEVER IT DOES NOT APPEAR IN THE COMPLAINT LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Passport