Honda Passport Complaints

1,683 consumer complaints on file.

#10379406January 28, 2011
STRUCTURE:FRAME AND MEMBERS
FRAME ROT. NO CRASH BUT WOULD HAVE CRASHED IF I WASN'T PAYING ATTENTION TO CERTAIN SIGNS THAT I SHOULD PULL OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379162January 28, 2011
SUSPENSION:REAR
2001 HONDA PASSPORT. CONSUMER STATES THAT THE VEHICLE WAS DEEMED NOT REPAIRABLE FOR RECALL PE09030. *KB THE CONSUMER STATED A RECALL WAS ISSUED FOR THE EXACT PROBLEM HE HAS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379238January 26, 2011
UNKNOWN OR OTHER
THE FRAME IS RUSTING OUT FROM THE MIDDLE OF THE VEHICLE TO THE REAR. THE PROBLEM IS WITH THE FRAME NOT THE BRACKETS. THE DRIVERS SIDE TRAILING ARM THAT HOLDS THE REAR AXLE IN PLACE FELL OFF THE FRAME DUE TO FRAME RUSTING AWAY. THE REST OF THE VEHICLE IS GOOD. THE FRAME HAS A PROBLEM. AT 180000 MILES THE FRAME RUSTED OUT LETTING THE COIL SPRING MOUNT ON THE DRIVERS SIDE SEPARATE AND REST AGAINST THE BODY FLOOR. THE FRAME HAS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378869January 26, 2011
STRUCTURE:FRAME AND MEMBERS
2001 HONDA PASSPORT IS UNDER RECALL DUE TO THE SUSPENSION BRACKET RUSTING OFF THE FRAME OF THE VEHICLE. MOST VEHICLES ARE BEING DEEMED UNREPAIRABLE DUE TO THE CONDITION OF THE FRAME. HONDA HAS BEEN DOING BUYBACKS QUIETLY ON VEHICLES, SOME FOR DECENT OFFERS AND SOME FOR RIDICULOUSLY LOW OFFERS. HONDA NEEDS TO RECALL ALL 1998-2002 PASSPORTS IN SNOW STATES WITH THE CONDITION OF THE FRAME. FRAMES ARE SO RUSTY THAT THERE ARE HOLES IN THEM, QUESTIONING THE STABILITY OF THE VEHICLE ENTIRELY. THE VEHICLE ARE UNSAFE TO BE ON THE ROAD AND HONDA IS AWARE OF THE PROBLEM BUT IS DOING LITTLE TO TAKE CARE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378696January 25, 2011
STRUCTURE:FRAME AND MEMBERS
WE BROUGHT OUR HONDA PASSPORT IN FOR A RECALL AND THEY TOLD US THE LAST THREE FEET OF THE FRAME RAIL WAS ROTTED RIGHT OUT. THE DEALER DOESN'T KNOW WHAT HONDA IS GOING TO DO ABOUT IT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378376January 24, 2011
SUSPENSION:REAR
2001 HONDA PASSPORT - RECALL FOR SUSPENSION:REAR. I CURRENTLY HAVE MY HONDA PASSPORT AT THE LOCAL DEALER, AWAITING INFORMATION ON HOW LONG REPAIR WILL TAKE. I AM EXTREMELY WORRIED THE "FIX" OFFERED MAY NOT KEEP MY VEHICLE SAFE TO OPERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379142January 22, 2011
SUSPENSION
APPROXIMATELY 15 MONTHS AGO WE TOOK THE VEHICLE INTO THE HONDA DEALERSHIP BECAUSE THE ENGINE LIGHT CAME ON. THE CAR WAS PUT ON THE LIFT TO DETERMINE THE PROBLEM AND THEY POINTED OUT TO ME THAT THEY SAW RUST ON THE FRAME AND THEY FELT IT WAS PROBABLY UNSAFE AND TOO EXPENSIVE TO FIX. WE THEN WENT TO ANOTHER MECHANIC SHOP TO CONFIRM THIS SINCE THE CAR HAD UP TO THAT POINT PASSED REGULAR STATE SAFETY INSPECTIONS AND HAD BEEN MAINTAINED. WE HAVE RECORDS TO PROVE THIS. THE SECOND MECHANIC MADE A REPAIR TO FIX THE ENGINE LIGHT PROBLEM AND SAID HE ALSO SAW THE RUST BUT FELT IT COULD BE USED FOR LOCAL DRIVING. WE CONTACTED HONDA ABOUT THE RUST PROBLEM AND THEY DENIED ANY FAULT WITH THE PRODUCT. WE HAVE SINCE LEARNED THAT MANY SIMILAR COMPLAINTS WERE MADE. THE RUST BECAME SO GREAT SO THAT THE SHOCK TOWER COMPLETELY TORE LOOSE FROM THE BODY, BOTH LEFT AND RIGHT SIDES. WE WERE THEN FORCED TO JUNK THE CAR AS OF OCTOBER 2010. HONDA WAITED TO COMMUNICATE WITH US ABOUT THE RECALL UNTIL DECEMBER 2010 EVEN THOUGH THEY WERE AWARE OF THIS MANY MONTHS BEFORE. THEY SAY THAT BECAUSE WE NO LONGER OWN THE CAR WE ARE NOT ENTITLED TO ANY COMPENSATION. WE TOLD THEM HAD WE BEEN INFORMED ABOUT THE RECALL WHEN THEY WERE WORKING ON THIS WE NEVER WOULD HAVE JUNKED THE CAR. EVERYTHING ABOUT THE CAR WAS IN GOOD SHAPE. THE OUTSIDE BODY LOOKED LIKE NEW AND HAD THIS RUST NOT OCCURRED TO THE DEGREE IT DID WE WOULD STILL HAVE USE OF THE CAR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378185January 21, 2011
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2001 HONDA PASSPORT. WHILE THE DEALER WAS INSPECTING THE VEHICLE FOR RECALL NHTSA CAMPAIGN ID NUMBER: 10V436000, SUSPENSION REAR THE TECHNICIANS NOTICED THAT THE FRAME WAS SEVERALLY COVERED WITH RUST. THE MANUFACTURER STATED THAT THE REPAIRS WERE NOT COVERED UNDER THE RECALL. THE DEALER STATED THE REPAIRS FOR THE RECALL WOULD BE COVERED BUT THE FRAME WAS THE CUSTOMERS RESPONSIBILITY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 164,992.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377995January 20, 2011
STRUCTURE:FRAME AND MEMBERS
MY 2001 HONDA PASSPORT IS INCLUDED IN THE RECALL JUST RELEASED BY ISUZU AND HONDA. THEY'VE ONLY RECALLED THE "LOWER LINK BRACKET" BUT IN READING OTHER COMPLAINTS IT IS THE CONSENSUS THAT THIS IS A FRAME ISSUE, WHICH SHOULD BE RECALLED. I'M IN THE PROCESS OF WAITING TO HEAR FROM HONDA MITIGATION ABOUT THE NEXT STEP AS THEY HAVE DEEMED MY VEHICLE NOT REPAIRABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377069January 18, 2011
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2001 HONDA PASSPORT. THE CONTACT STATED THAT RECALL CAMPAIGN 10V436000 FOR THE REAR SUSPENSION SHOULD AUTHORIZE THE REPAIR OF THE FRAME AND NOT JUST THE BRACKETS. THE CONTACT STATED THE VEHICLE WILL NOT PASS INSPECTION WITH THE REPAIR AND IS CONCERNED THAT THE REPAIR WAS NOT ADEQUATE TO FIX THE PROBLEM. THE FAILURE AND CURRENT MILEAGES WERE 98,000. UPDATED 03/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376754January 15, 2011
SUSPENSION:REAR
HONDA PASSPORT RECALL REAR SUSPENSION> HONDA USA WILL NOT COMPENSATE FAIRLY FOR ANY RECALLED VEHICLES DEEMED UNSAFE TO DRIVE OR UNABLE TO REPAIR. NOT OFFERING FAIR MARKET VALUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376510January 13, 2011
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2001 HONDA PASSPORT. THE CONTACT STATED THAT HE RECEIVED RECALL NOTICE (NHTSA CAMPAIGN ID NUMBER: 10V436000 SUSPENSION REAR). THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE TECHNICIANS STATED THAT A BRACKET WOULD BE INSTALLED TO THE REAR SUSPENSION. THE CONTACT STATED THE REAR SUSPENSION AND THE FRAME WERE SEVERALLY CORRODED AND THE BRACKET WOULD NOT REPAIR THE PROBLEM . THE TECHNICIANS AT THE DEALERSHIP STATED THAT THERE WAS SEVERE CORROSION AND SENT PHOTOGRAPHS OF THE CORROSION TO THE MANUFACTURER. THE VEHICLE WAS CURRENTLY AT THE DEALERSHIP AWAITING A RESPONSE FROM THE MANUFACTURER IF ADDITIONAL REPAIRS WOULD BE MADE TO THE VEHICLE. THE DEALER STATED THE VEHICLE COULD BE DRIVEN UNTIL THE MANUFACTURER RESPONDED. THE CONTACT REFUSED UNLESS A LETTER WAS PROVIDED STATING THAT THE VEHICLE WAS SAFE TO DRIVE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376402January 12, 2011
STRUCTURE:FRAME AND MEMBERS
THE FRAME ON MY 2001 HONDA PASSPORT IS RUSTED VERY BAD WITH HOLES ALL THROUGH IT.VEHICLE IS AT THE DEALER NOW FOR THE RECALL ON THE SUSPENSION BRACKET THE DEALER SAY'S IT WILL BE A STAGE 4 REPAIR ON THIS RECALL. I ASKED THEM IF MY PASSPORT COULD PASS A SAFETY INSPECTION WHEN IT WAS DONE WHICH RUNS OUT JANUARY 31,2011 AND THEY SAID IT MAY NOT.I'VE BEEN IN A RENTAL CAR SINCE OCTOBER FOR THIS RECALL AND ALL THAT TIME AMERICAN HONDA KEEPS TELLING ME THEY ARE GOING TO FIX THE PROBLEM WITH THE FRAME AND NOW I'M BEING TOLD IT MAY NOT.THE PROBLEM IS NOT THE BRACKETS, THE PROBLEM IS THE FRAME. SOMEONE NEEDS TO LOOK AT MY VEHICLE THE FRAMES ARE ROTTING FROM THE INSIDE OUT JUST TO LOOK AT IT, IT LOOKS GOOD TILL YOU TOUCH IT AND IT JUST CRUMBLES. CAN YOU UPDATE YOUR RECALL TO INCLUDE THE FRAMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375366January 10, 2011
SUSPENSION:REAR, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2000 HONDA PASSPORT. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION: REAR). THE VEHICLE WAS TAKEN TO TWO AUTHORIZED DEALERS WHERE THE CONTACT WAS TOLD THAT THE ENTIRE FRAME WAS RUSTED BEYOND THE REPAIR LISTED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 108,000. UPDATED 3/7/11 *CN UPDATED 05/20/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375215January 8, 2011
SUSPENSION:REAR
MY 98 HONDA PASSPORT IS APART OF THIS RECENT RECALL. MY TRUCK HAS BEEN AT THE DEALERSHIP FOR A WEEK NOW AND THEY ARE WAITING TO HEAR FROM HONDA. IT SEEMS TO ME MAY BE UNDRIVABLE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374907January 6, 2011
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1998 HONDA PASSPORT. THE CONTACT STATED THAT AFTER RECEIVING A RECALL NOTICE FOR RECALL 10V436000 (SUSPENSION:REAR), SHE TOOK THE VEHICLE IN FOR INSPECTION THEY INFORMED HER THAT THE BRACKET STATED IN THE RECALL NOTICE WAS FINE AND REFUSED TO DO ANY REPAIRS. THE VEHICLE HAD A RUSTED CROSS FRAME MEMBER WHICH WAS NOT INCLUDED IN THE RECALL NOTICE. THE DEALER ALSO STATED THAT THE VEHICLE WAS NOT SAFE TO DRIVE ANYMORE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374075January 4, 2011
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2001 HONDA PASSPORT. THE CONTACT STATED THAT WHILE REPAIRING A FLAT, SHE NOTICED THE FRAME WAS ROTTED AND CORRODED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374083January 4, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2001 HONDA PASSPORT. WHILE STOPPED, THE ENGINE BEGAN TO REV. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT A NEW WIRING HARNESS NEEDED TO BE INSTALLED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373906January 3, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 1998 HONDA PASSPORT. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING A RIGHT TURN, THE CONTACT LOST CONTROL OF THE VEHICLE WITHOUT WARRANT AND CRASHED INTO A DITCH. THE ROOF OF THE VEHICLE CRASHED INTO A TELEPHONE POLE AND THE VEHICLE PROCEEDED TO ROLL OVER ON ITS WHEELS. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS AVAILABLE. THE CONTACT SUSTAINED A RUPTURED SPLEEN, SPRAINED RIGHT ANKLE AND ARM, COLLAPSED LUNG AND SEVERAL BRUISES AND LACERATIONS TO THE FACE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION: REAR) AND BELIEVED THE DEFECTIVE SUSPENSION WAS THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10373658December 31, 2010
POWER TRAIN, FUEL SYSTEM, OTHER, SUSPENSION
NOTICED THAT FUEL GAUGE IS NOT WORKING PROPERLY BECAUSE IT WENT EMPTY EVEN THOUGH I HAVE A TANK FULL OF GAS. I DID SOME INTERNET RESEARCH AND FOUND OUT THAT THIS IS RELATED TO A DEFECTIVE 'FUEL SENDING UNIT'. IT AFFECTS HONDA PASSPORTS AND ISUZU RODEO VEHICLES . MY SUV HONDA PASSPORT FUEL GAUGE IS NOT WORKING DUE TO BAD FLOAT CHAMBER ON THE PUMP COMPONENT HAS MANUFACTURING DEFECTS. MY FUEL GAUGE HAS STARTED FLUCTUATING WILDLY. THE MOST COMMON THING THOUGH, IS THAT IT READS OUT OF GAS SHORTLY AFTER A FILL UP. THIS IS THE SAME MODEL AS AN ISUZU RODEO AND THE PROBLEMS ARE DUPLICATED THERE. I WANT TO MAKE SURE A RECALL HAPPENS AND THAT IT COVERS THE HONDAS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Passport