Honda HR-V Complaints

1,878 consumer complaints on file.

#11569586February 2, 2024
VISIBILITY/WIPER
Defrosted the rear window, later in the day my rear window shattered randomly. Nothing hit my rear window, it just randomly shattered! I can’t see out of my rear window, This needs to be addressed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569453February 2, 2024
VISIBILITY/WIPER
The rear window of my HRV shattered for no reason in a snow storm. I was unable to get it to my dealer to fix the issue as I am a [XXX] and it was the middle of a snow storm in Utah. I had to get it fixed at the closest glass dealer to my location. The component was reviewed by the glass company as they were fixing it. This is a safety issue is when the glass shattered it rained down in the back seat where I have my nieces and nephews ride. It also put me at risk as it startled me and I was driving in the snow. In doing research, I found that there have been numerous incidents of these windows shattering. I attempted to get a goodwill repair for Honda as it is a "Known" problem, but they refused. I am submitting this information to help others and possible get a recall going on this defective material. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569424February 2, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked, after exiting the vehicle and walking away, the rear windshield shattered without impact. The vehicle was towed to the local dealer, who wrapped the windshield. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 34,026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569237February 1, 2024
VISIBILITY/WIPER
My back window shattered and nothing was wrong with it prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569027January 31, 2024
VISIBILITY/WIPER
Rear window shattered when rear defroster on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568815January 30, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER, STRUCTURE:BODY
Rear window glass broke out of nothing without any collision or otherwise impact. I parked the car in a covered, safe garage and then the other day the rear window glass was completely shattered and broken.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568734January 30, 2024
VISIBILITY/WIPER
Back glass shattered while driving. 2023 Honda HR-V
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568578January 29, 2024
VISIBILITY
The contact owns a 2023 Honda HR-V. The contact stated that while driving at approximately 60-65 MPH, the contact heard an abnormally loud boom and became aware that the rear windshield had fractured. The dealer had been contacted and it was confirmed that there was no recall for failure. The vehicle had not been diagnosed or repaired by the dealer. The vehicle was repaired by a glass replacement company and paid for by the insurance provider. The manufacturer was made aware of the failure, and it was confirmed that there was no recall for the failure. The contact was referred to the NHTSA Hotline. The failure mileage was 16,909.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568439January 29, 2024
VISIBILITY/WIPER
The back glass shattered for no reason. Was sitting in driveway and had not moved for several days before the glass shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568438January 29, 2024
VISIBILITY/WIPER, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Back glass shattered while sitting in driveway. 2023 Honda HR-V
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568437January 29, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated that while his daughter was driving and exiting the driveway, the rear windshield glass fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568384January 28, 2024
UNKNOWN OR OTHER
The rear window shattered while the vehicle was stopped at a red light. We contacted our local Honda dealer and were told they know nothing of the problem. But we have found dozens of articles describing our same incident and that Honda has acknowledged an issue. We had no choice but to use our insurance to get the window replaced as we are in a very cold and wet climate in the Pacific Northwest. I also took the vehicle in for the safety recall, but according to the NHTSA, it's still outstanding. I took it in on 1/16/24.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568343January 28, 2024
UNKNOWN OR OTHER
The HRV was placed in a closed garage on 1/26/2024. The next morning, I discovered the back windshield had shattered. It looked at if it exploded from the inside. The hole left had glass on the outside curved outward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568271January 27, 2024
VISIBILITY/WIPER
The rear window suddenly shattered while moving forward from apartment parking lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568235January 27, 2024
STEERING
We bought this 2023 HR-V on December 31, 2023 and it currently has 14,343 on the odometer. About 5,000 miles ago (roughly) we started noticing that the steering feels "sticky" even with the lane assist feature disabled. It is especially noticeable around corners, but it happens at slower speeds as well as faster speeds. It doesn't prevent us from turning the steering wheel and keeping the car centered in the lane, but it does take more effort than normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568202January 27, 2024
VISIBILITY/WIPER, ELECTRICAL SYSTEM
I used remote start to start my 2023 HR-V SPORT, and walked outside about 5 minutes later to find the rear windshield completely shattered. I thought something may have hit the glass, but I was backed into my driveway close to the garage door, and it was mid-morning so I didn't suspect a break-in attempt, as there was absolutely nothing in the car to steal. After doing some research online, I found all the reports of the Rear Defrost malfunction being reported. I have been setting the A/C to preheat the vehicle in the mornings due to the recent cold snap, so I double checked my settings, and they were indeed set the same, with the Rear Defrost set ON. I called my local Honda Service Dept. today and the person on the phone acted surprised, and claimed to have never heard of this issue. I am still waiting on a call back from the actual Service Department to take the car in. We are currently now without transportation, and no answers from Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568170January 27, 2024
UNKNOWN OR OTHER
On June 10, 2023 the rear windshield of my 2023 HRV exploded while i was driving on a highway. There were no vehicles around me. I contacted the dealership they said something must had hit my car and it was not covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568150January 27, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
I was preparing to go to work and started the vehicle. It was a cold morning and almost immediately after pressing the start button the back glass exploded into my driveway and into the cargo area of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567933January 26, 2024
UNKNOWN OR OTHER
Back window shattered while driving south on [XXX] in Utah. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567703January 25, 2024
VISIBILITY
The contact owns a 2023 Honda HR-V. The contact stated that while warming up the vehicle with the defroster activated, the rear windshield fractured and separated from the vehicle. The dealer was informed of the failure however, referred the contact to SAFELITE for the windshield replacement. The rear windshield was replaced by SAFELITE. The manufacturer was not made aware of the failure. The failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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