Honda HR-V Complaints

1,878 consumer complaints on file.

#11574074February 26, 2024
STEERING
Sticky Steering: Experienced a clunking sound from front drivers side steering the last two weeks. Last night while driving approximately 15mph the steering got stiff then overcorrected, veering off to the left into oncoming traffic. The car came to a rest after hitting a curb and the airbags deployed. Both injuries and damaged sustained. This is the second occurrence of the vehicle suddenly veering off to the left lane.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11573733February 24, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
*How was your safety or the safety of others put at risk? -YES. [XXX] Burbank, CA, intersection [XXX] and [XXX] [XXX] ) There was a huge rainfall this evening. I was heading east on [XXX] and was about to make a "U" going back opposite direction. Making sure there is no on going or opposite traffic, safely i made a "U" turn on a parking lot, the first parking spot..and some of a sudden i realised that my car was touched some obstacle. It was a street light pole but from that pole there was a supporting 45 degrees angle metal wire going across a parking spot! I was not able to see a metal wire because of a light reflection and working windshield wipers.! This metal wire went through my front of a car and cracked the front bumper, left fender i was not able to open my driver door. My speed by doing "U" turn was about 5 miles per hour.. I called to my insurance took a picture of an incident location they came up to me with an estimate $1.553.00... This is insane and might be definitely dangerous for motorcycles and scooters. I have all the pictures, and video as well. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11573759February 24, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
My rear window unexpectedly shattered without any force while I was sitting in the car parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573318February 22, 2024
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573319February 22, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
While parked about to drive out to work @ about 18:30, I turned on my car and my rear windshield spontaneously shattered. My wiper is still intact, but my entire windshield has spider web-like cracking all over, leaving a hole on my left side, slightly big. Please see photos attached. (My recalled seatbelts were already serviced by AutoNation Valencia.) I found an online article from last month where this is a random, on-going issue with Honda 2023 HR-V models: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573109February 21, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Bennett Honda (1820 Cumberland St, Lebanon, PA 17042) and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573079February 21, 2024
VISIBILITY/WIPER
As I see in the news now, my rear window blew out on the expressway on 1/17/2024 on the way to work at 5:30 a.m. With the very cold day below zero it sounded like an explosion and then it crumbled. Luckily I was close to work and my team was able to help me shrink wrap the window to be able to get home. On 1/20/24 I took the car to Safelite for replacement which was done under my insurance. I have no idea this was a problem for my model vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573071February 21, 2024
VISIBILITY/WIPER
The back window blow up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573046February 20, 2024
FUEL/PROPULSION SYSTEM
Gas Mileage and Fuel Consumption Report with Safety Concerns [XXX] & [XXX] 2024 Honda HRV I am reporting a critical concern related to the gas mileage reading and fuel consumption of my 2024 Honda HRV. Despite the recent diagnosis conducted by the manufacturer service center, the issue persists. The displayed gas mileage on the dashboard indicates a range of 17/19 city/highway miles per gallon, which significantly deviates from the expected fuel efficiency for this vehicle. Additionally, a maintenance request sign has appeared on the dashboard at only 2700 miles. This is an unexpected occurrence and adds to the concerns regarding the overall performance and reliability of the vehicle. The persistently inaccurate gas mileage readings, coupled with the maintenance request sign appearing prematurely, pose safety risks by potentially leading to unexpected breakdowns and compromising the overall reliability of the vehicle. I appreciate your immediate attention to this matter and expect timely updates on the resolution progress. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573017February 20, 2024
VISIBILITY/WIPER
My rear windshield on my brand new car shattered in January 2024. This caused a giant hole to form in the window and almost removed all the glass from it. I took the car into the dealership and the service technicians there determined it was caused by a manufacturing defect when they installed the windshield. They taped some garbage bags to cover it up and said that I would be on a loaner waitlist and have a rush order put on my parts. They also claimed the car is still drivable even though it is winter, and driving without a windshield is torturous, and also the bags could easily fly off and cause an accident to someone behind me. The dealership then came back and said they will not be providing a loaner and will only provide me a rental when the parts come in as they can not justify the expense of giving me a rental/ loaner beforehand. It has been a month and still no parts or other solution has been provided. The dealership and corporate office for the brand is saying that I have to drive around without a rear windshield and bags taped over it or find another solution on my own. This all seems insanely unethical and and a terrible example of customer service. They have not helped me with my safety issue of my rear windshield and are refusing to take on any expense to help me in the slightest, besides the actual repair itself whenever that may occur. It has been over a month since the windshield broke, and the parts keep getting pushed out further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572973February 20, 2024
UNKNOWN OR OTHER, VISIBILITY/WIPER
While driving, I heard a loud pop, and the rear windshield shattered completely. I had the rear defroster on. There was no sign of an object that hit the windshield, it just blew out unexpectedly. I took photos and called the insurance company, but nobody else has inspected the windshield except for me. This posed a safety risk, as I was startled and could not see out the back window. I was not able to pull over due to the lack of a safe area to pull over. There were no warnings of this event, this was the first and only incident. I did some research on this issue, and it appears that I am not the only one who has had the rear windshield shatter in my 2023 Honda HRV, due to a manufacturing defect in the seal around the rear defroster system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572835February 19, 2024
ENGINE
I parked, turned the car off and then my boyfriend, me and my dog went for 30 min walks. When we came back, we started seeing smoke coming out from a front hood, there were also flame on the right front side of the car. I immediately called 911 to describe the situation. While we were waiting for fire department, the car exploded. Insurance report stated no visual sign of tampering and fire department stated same thing.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11572592February 18, 2024
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
I was driving on the interstate in cruise, the car engine started revving hard. My speed jumped up to 85mph. Then all of a sudden the vehicle jerked hard and I lost all acceleration. The car rapidly decelerated. Then, the power steering, check engine, vehicle stability assist, electric parking brake, and low tire pressure lights all came on. As well as the gear indicator was unable to show if I was in drive, park, or neutral. The vehicle became very sluggish and started stuttering I had to carefully navigate between other cars flying past me until I was able to get to the side of the road, I was almost hit 3 times, once by a semi-truck. Once I got it to the side of the road I was unable to get the car to move at all. The engine would rev but the car would not move. The car was towed to the local Honda dealer in Evansville, IN. The dealership said that the CVT transmission belt had shattered and that the transmission needed to be replaced. I asked them about the TSB Number: [XXX]. They stated that I am out of the 7-year / 150k mile extended warranty so it is going to cost $7,662 to replace it. The vehicle has only 72,000 on it. I could have been killed or severely injured when this happened on the interstate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572602February 18, 2024
UNKNOWN OR OTHER
I was driving on 2/17/2024 with the rear defrost on and my rear window shattered. It was snowin This was very scary to me. no warning light dealer is closed today. I called Honda they are closed also. I have a car seat in the back had my kids been in the car this could have been hurt since the glass in all over the hatch inside the hrv.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572495February 17, 2024
VISIBILITY/WIPER
Rear windshield shattered when wife was driving to work, took to dealer and they have ordered window but it is back ordered for 4 weeks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572443February 16, 2024
UNKNOWN OR OTHER
[XXX] about [XXX] Mountain time, my wife was driving the vehicle back to Pueblo, Colorado from Colorado Springs, Colorado. It was a freezing drizzle and to help deal with visibility she turned on the defroster for the rear hatch window. About 15 minutes afterwards she heard a massive "boom" and looking in the rear view mirror it looked like that rear hatch window was completely cracked across the whole window. Although the situation was frightening, she was able to get home. Looking online it was clear that this situation has already been experienced by a large number of people. We reported the problem to Honda who opened a case, and directed us to a local dealer. The local dealer was rude, said that some object must have impacted the glass. We are trying to take the vehicle to a different dealer tomorrow. When I looked at the glass, there was a large section missing in the center, and there were numerous "shards" broken off along the perimeter of the glass that were independent of the large hole in the middle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572401February 16, 2024
VISIBILITY/WIPER
While my car was sitting in our garage, not driven for two days, our back windshield shattered out of nowhere. We just heard a loud bang and found a hole in the glass and could see it was separating from the sides of the window. We took our vehicle to the dealership and it’s been over a week with no estimated date it will be fixed and still no loaner vehicle has been offered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572054February 15, 2024
ELECTRICAL SYSTEM
The odometer/fuel gauge (trip/fuel/mpg/time/temp/oil life display) is blank when the car starts. It occasionally goes out while driving. I originally thought it was just in cold weather but it has happened in summer too during extreme heat. The majority of times is when the temperatures are below 40. After a few miles it with flicker and eventually come back on when I reach my destination but if it's in the low 30s it doesnt come on at all. I have had it completely out for 3 days in a row when we had a cold spell. I even park in a garage with the hopes it would help but it does not. I feel not knowing how much fuel I have is a safety concern. I constantly have to top off my tank in cold weather not knowing if it will be out for days at a time. I have done research online into this issue, there are many other 2019 Honda HR-V owners that are having the same issue. In March of 2023 I showed my dealer pictures and videos of the gauge blank and flickering and they were able to get Honda to agree to replace the Meter Assembly at no cost to me when the part came in even though it was out of the warranty period. It has been a year and they still tell me the part has been backordered every time I call. They also told me they believe it stops keeping track of mileage when the gauge goes out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572070February 15, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571907February 14, 2024
POWER TRAIN
While driving, the car engine started revving hard. Then, the power steering, vehicle stability assist, electric parking brake, check engine, and low tire pressure lights all came on. The vehicle became very sluggish and would start stuttering around 3k rpm or 40mph. The dealership said that the transmission needs to be replaced and that I am out of the 7-year / 150k mile extended warranty so it is going to cost $8,300. The vehicle has 100k miles on the odometer. This is very disappointing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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