Honda HR-V Complaints

1,878 consumer complaints on file.

#11571958February 14, 2024
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request: CVT transmission failed. Was inspected by a third party How was your safety or the safety of others put at risk: the car was unable to accelerated on the highway. We nearly got hit Has the problem been reproduced or confirmed by a dealer or independent service center: The Same problem was evident in previous models 2016-2020 HRVs and a product update and warranty extension was issued for those cars. Upon contacting Honda, they told me because there I'm above warranty, and there's no recalls, the repairs would have to come out of pocket Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others: No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear: no warning light or symptoms
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571661February 13, 2024
POWER TRAIN
Lower gears on transmission are stripped requiring a new transmission after 6 years 128,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571569February 13, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
I was driving about 35 mph, in morning on 10/3/23. Suddenly the rear windshield shattered accompanied by a very loud noise at the rear or hood of car. At first I thought someone threw a rock, or fired a gun, on my car. Pulled car over to inspect. I was very shaken. The road had a few pine trees adjacent, I thought perhaps a large heavy pine cone could have fallen on the back windshield, but had no evidence of that happening specifically. I have read subsequently about this happening with other 2023 HR-Vs. I don’t know if I turned on the defroster that morning or not. It is possible, because it was a chilly morning. I reported it to my insurance, they covered the entire rear windshield replacement cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571518February 12, 2024
POWER TRAIN
Driving 65 on freeway, power loss and all the lights came on. pulled over and put it in park, dash said i was still in N and i took my foot off brake and it was rolling. I shut car off and waited so i could get to safer place. was able to start up - with all lights flashing. Poor power, "limped" to the closest parking lot - about 1/2 mile. dealer said it was the battery and there were shavings in the transmission fluid. said they would check it again at my next oil change, but it was fine. 5 days later it happened again - same scenario. had it towed to closest dealership - and waiting for diagnosis. they suspect it needs a transmission replacement. they are checking with their "Honda TechLine"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571498February 12, 2024
ELECTRICAL SYSTEM, STEERING
The steering wheel will automatically jerk to the left and right while driving, particularly in cold weather. I had at first thought this was the lane assist, however I turned it off and the it was still happening.While driving on the highway it’s as if the steering wheel is making small motions left and right on its own as I am trying to keep a straight path on the road. It has not put me at any direct safety risks but it is definitely a nuisance and makes the driving experience very annoying. I have not yet taken it to a dealership to be duplicated or inspected, however I have read that there have been multiple reports made to NHTSA about this same issue. There were no warning lamps or messages associated with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571438February 12, 2024
VISIBILITY/WIPER
On November 27th at 7:30 am I used the remote start feature on my car for the first time and when I walked out to my car and went to open my door, my entire back windshield exploded. For reference I had not use the rear defroster before so when I used the auto start feature on my car this was the very first time the rear defroster had been used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571381February 12, 2024
UNKNOWN OR OTHER
The car was parked in the garage and the back windshield exploded for no reason. The garage is insulated and was around 60 degrees. No impact had occurred and no prior damage. The car is only a year old. There are other reports of similar incidents with the back window. No warning just exploded out of no where. I am having to replace it out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571365February 12, 2024
VISIBILITY/WIPER
Was driving off from drive thru window and o hear a loud bang, pop and shatter. I look into rear view mirror to find my rear mirror busted! It was one of the scariest things that has ever happened to me. I called dealership and they didn’t even want anything to do with me. I got it fixed on my own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571174February 10, 2024
AIR BAGS
My complaint is about the driver side airbag which you have the recall on. I went to the dealership and I call Honda and they cannot explain to me what’s wrong with the car? I asked him is the car able to drive and the dealership said no and Honda say yes, so what is the problem with the car? Nobody can explain it to me, I own the car is the car able to drive or not can somebody tell me what’s wrong with the car?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570942February 9, 2024
UNKNOWN OR OTHER
rear window windshield or glass (at the trunk or above the license plate) of my 2023 Honda HRV EX-L shattered and exploded while parked. There was no impact or an object hitting it. It just exploded. I strongly believe it’s a manufacturing defect which needs a recall or warranty coverage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570735February 8, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW, VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated that while driving approximately 30 MPH with the rear defroster activated, there was a loud booming sound heard and the rear hatchback windshield shattered, causing glass shards to fall into the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 10,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570571February 7, 2024
UNKNOWN OR OTHER
While driving on Feb 7, 2023, the rear window shattered, no impact or foreign object. i did smell like something was burning but did not see anything, my car is. Honda HRV 2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570469February 7, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated that while his daughter was driving 30 MPH, the rear windshield exploded without warning or impact. The vehicle was taken to the local dealer by his wife, and the mechanic placed a covering and seal on the windshield. The vehicle was taken to a glass replacement facility and the windshield was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570458February 7, 2024
UNKNOWN OR OTHER
Multi-information display, including the fuel gauge, will malfunction (due to cold temps?) and produce a blank screen or else illegible text. Issue began a few months ago and will usually resolve in a minute or two, but has been getting progressively worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570167February 6, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
A few days ago several lights and warning items came on: Adaptive Cruise Control, Lane Keeping Assist Problem, Collision Mitigation System Problem, Road Departure Mitigation Problem, Auto High Beam Problem and the Break System Light is on. I took it to my local Honda dealer- they said the Monocular camera needed replacing and the break hold/emergency parking break switch needed replacing. Then 2 days later my low battery on my fob came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570068February 5, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Vehicle stalls on the highway during longer drive times up to 3 hours. Gas pedal stops working and all dashboard warning lights illuminate. Engine will not restart for several hours but after being towed and some sort of rest period restarts with no issues. Same problem happened on 3 separate occasions. Dealer was unable to recreate or diagnose any issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570116February 5, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Cluster gauge shuts off in cold weather. This gauge has the odometer and gas gauge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569940February 5, 2024
ELECTRICAL SYSTEM
" I purchased a brand new 2023 Honda HRV from your facility and I'm already having problems with it. My issue is that anytime I use the rear defroster, after it cools, it causes the Paneling and Side view mirrors to brutally crack and warp. Online I saw others have the same exact issue. It starts with metal warping, every time, and ends in the back window being blown out. I don't understand why there's not a recall for this apparent issue. I went on the internet and saw that many others had the exact same issue, but no recall was set into play. This has been an ongoing issue for Honda since 2019 in their HRV line; or at least, this is where the complaints began. I recently got a recall in the mail, stating something about a seatbelt, but not for the more important Defroster issue. What can or should I do about this?" This was an email I sent to a Honda Customer service agent at the dealership I bought it from, after also contacting Customer Service by phone. To date, there have been ZERO attempts to resolve my concerns. I have not received any phone calls or emails back to even let me know they cared. Currently, I refuse to use my rear defroster on this model EVER, for fear that my rear window will explode while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569869February 5, 2024
VISIBILITY/WIPER
While driving to work in the light rain, I heard a loud bang and looked in the rearview mirror to find a softball sized hole in the back glass. Pieces kept falling out until, by the time I got to the dealer, the entire panel was shattered on the floor of the rear cargo area. There was no foreign object in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569849February 4, 2024
UNKNOWN OR OTHER
Paint peeling for the 3rd time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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