Honda CR-V Complaints

16,579 consumer complaints on file.

#10594884May 29, 2014
VISIBILITY/WIPER
FOR MONTHS, SUN VISOR HUNG LOW, NOT BLOCKING VISIBILITY, BUT IT WOULD NOT RETURN TO NORMAL, UPRIGHT POSITION. EVENTUALLY HAD A COMPLETE FAILURE OF VISOR WHERE IT NEITHER CLOSES NOR BLOCKS SUN, MERELY HANGS AND CAUSES VISIBILITY ISSUES. BECAUSE OF ITS POSITION, IT ALSO REGULARLY HITS MY HEAD IF EXITING VEHICLE OR LEANING FORWARD FOR ANY REASON. HONDA RECALLED MANY CIVICS FOR THIS REASON BUT HAVE DONE NOTHING TO REPAIR CR-VS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594928May 29, 2014
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2013 HONDA CR-V. THE CONTACT STATED THAT THERE WOULD BE AN ABNORMAL NOISE COMING FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594945May 29, 2014
POWER TRAIN, TIRES
2014 CRV AWD EX WITH 700 MILES VIBRATION IN STEERING WHEEL AND THRUMMING NOISE BETWEEN 50 AND 70 MPH. DEALERSHIP PUT OVER 100 MILES ON VEHICLE FOR TESTING. DRIVE SHAFT REPLACED AND STILL VIBRATES. DEALERSHIP REMOVED DRIVE SHAFT AND NO VIBRATION. WAS TOLD ONLY 2 CRVS IN THE STATE HAVE VIBRATION PROBLEMS. TPMS LIGHTS CAME ON 5 TIMES WITH NO EXPLANATION FROM DEALERSHIP. SENSORS CHECKED. FAN MOTOR MADE LOW, LOUD GROWLING NOISE WHEN TURNED ON IN 15 DEGREE TEMPERATURE. WAS TOLD THAT IS NORMAL. RAN THROUGH CAR WASH WITH SUN SHADE OPEN AND GLASS PANEL CLOSED. WATER DRIPPED IN. TOLD IT WAS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594351May 27, 2014
ELECTRICAL SYSTEM
DOORS AUTOMATICALLY RELOCK AFTER UNLOCKING WITH KEY FOB. WILL NO UNLOCK MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594428May 27, 2014
ENGINE
THE 2010 HONDA CR-V WAS NOT DRIVING PROPERLY, FELT LIKE THE TRANSMISSION WAS SLIPPING/SHAKY. THE OIL LIGHT CAME ON, SO I TOOK IT TO THE DEALER (LESS THAN 70,000 MILES). IT WAS ALMOST OUT OF OIL, EVEN THOUGH I HAD BEEN PROPERLY MAINTAINING SERVICE SINCE BUYING THE VEHICLE NEW IN APRIL, 2010. THE HONDA DEALER SERVICED THE CAR. I WENT BACK SHORTLY AFTER SERVICE BECAUSE WE CHECKED THE OIL AND IT WAS LOW AGAIN. THEY STARTED 'OIL CONSUMPTION' TESTS. IT WAS DOWN A BIT EVERY 1,000 MILES BUT THEY KEPT SAYING IT WAS IN THE 'NORMAL' RANGE AND THAT IT IS NOT UNUSUAL TO NEED TO ADD OIL BETWEEN OIL CHANGES (I HAVE OWNED CARS FOR 30+ YEARS AND THIS IS THE FIRST CAR THAT EVER NEED ADDITIONAL OIL BETWEEN CHANGES). I KEPT TAKING IT IN FOR CONSUMPTION ISSUES. THEY WOULD CHECK THE OIL, TOP IT OFF, AND TELL ME IT WAS 'NORMAL'. THE SERVICE PERSON SAID THE SERVICE MANAGER PRESENTED IT TO THE REGIONAL HONDA SERVICE, BUT THEY SAID IT WAS 'NORMAL' TOO. I STARTED TOPPING OFF THE OIL MYSELF AS THE DEALERSHIP IS A BIT OF A DRIVE AND I WASN'T GETTING ANYWHERE WITH THE COMPLAINTS. AT 86,000 MILES, THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO AN ACURA DEALERSHIP. THEY SERVICED THE CAR AND RESET IT. LIGHT CAME ON AGAIN 3 WEEKS LATER. IT NEEDS A NEW CATALYTIC CONVERTER @$1,100. BOUGHT HONDA CARE EXTENDED WARRANTY AT DEALER WITH CAR, BUT IT DOESN'T COVER THE PART. HONDA IS TELLING ME THE CAR IS OUT OF WARRANTY AND THE HONDA CARE WARRANTY IS NOT A HONDA WARRANTY, BUT 3RD PARTY AND THEY DON'T CONTROL IT. I'M OUT $2,300 FOR THE USELESS WARRANTY AND APPEALING TO HONDA TO REPLACE THE CATALYTIC CONVERTER. I STRONGLY BELIEVE THERE IS A CONNECTION BETWEEN THE OIL CONSUMPTION (WHICH THE HONDA DEALER SAID IS NOT A PROBLEM WITH CR-VS) AND THE NEED FOR A NEW CATALYTIC CONVERTER AT 86,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594023May 26, 2014
EXTERIOR LIGHTING
GREETINGS - THIS IS TO REPORT MULTIPLE INCIDENTS / A PERMANENT CONDITION OF THE VEHICLE HEADLIGHTS BEING GROSSLY INADEQUATE. THE INCIDENT INDICATED HERE WAS FIRST OF MANY OCCURRENCE WHILE DRIVING ON RURAL ROADS, ESPECIALLY IN INCLEMENT WEATHER. MOST EGREGIOUS IS THAT WHEN THE HIGH BEAMS ARE ENGAGED , THERE IS A COMPLETE LOSS OF NEAR -FIELD LUMINANCE. THIS IS GREATLY EXACERBATED IN INCLEMENT WEATHER AND UNDOUBTEDLY A DISASTER WAITING TO HAPPEN IF IT HASN'T ALREADY. I HAVE DRIVEN ON THE SAME ROADS AND IN THE SAME OR WORSE CONDITIONS MANY TIMES WITH VEHICLES I HAVE PREVIOUSLY OWNED WITH FAR LESS PROBLEMATIC VISIBILITY. REGULAR LOW-BEAM ACTIVITY IS INADEQUATE AS WELL ON UNLIT OR LOW-LIT ROADS. ON MAY 26TH I WAS IN RURAL AREA THAT I HAVE BEEN DRIVING IN FOR 15 YEARS FOR THE FIRST TIME AFTER DARK IN THIS VEHICLE. THE LACK OF VISIBILITY WAS SHOCKING. THE FEAR OF A DEER OR OTHER ANIMAL CROSSING THE VEHICLE'S PATH UNSEEN WAS GO TREMENDOUS CONCERN. THIS IS A WIDELY REPORTED ISSUE ON INTERNET FORUMS AND A RECALL SHOULD BE DEMANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594037May 26, 2014
LATCHES/LOCKS/LINKAGES
DRIVE SIDE KEY ACCESS AND AUTOMATIC DOOR LOCK FAILS TO LOCK COMPLETELY. IN SOME INSTANCES, ALL DOORS WILL NOT LOCK. WHEN LOCKING THE DOOR WITH THE REMOTE - A CHATTERING SOUND CAN BE HEARD NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593932May 25, 2014
ELECTRICAL SYSTEM
LAST WEEK I GO TO LOCK MY CAR AND IS KEEP PUSHING LOCK ON MY CLICKER AND IT NEVER BEEPS. SO I GO BACK TO MY CAR AND LOOK AND ALL THE DOORS ARE LOCKING EXCEPT FOR MY DRIVERS SIDE. I END UP MANUALLY LOCKING IT AND WHEN I COME OUT IT WORKS FINE. NOW TODAY (THREE DAYS LATER) IT IS DOING IT AGAIN EXPECT THIS TIME IT LOCKS EXTREMELY FAST. I HIT UNLOCK TO GET OUT OF MY CAR AND IF I DO NOT GET OUT FAST ENOUGH THE DOOR LOCKS ON ITS OWN WHILE ALL THE OTHER DOORS STAY UNLOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593956May 25, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
LEFT REAR DOOR COMPLETELY UNLOCKED, NO MATTER DURING THE DRIVING OR STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593801May 23, 2014
EXTERIOR LIGHTING
THE EXTERIOR LOW BEAM HEAD LIGHTS WORK NORMALLY AS EXPECTED WHEN SWITCH IS IN LOW BEAM POSITION. THE PROBLEM IS WHEN THE HIGH BEAM LIGHTS ARE SELECTED. THE VISIBILITY PROVIDED BY THE LOW BEAM LIGHTS DISAPPEARS WHEN THE HIGH BEAMS ARE SELECTED. THE VISIBILITY ON THE HIGH BEAM SETTING IS GREAT 300 FEET FORWARD OF THE CAR BUT MINIMAL TO NONE 50 FEET IN FRONT OF THE CAR. THIS IS VERY DANGEROUS WHEN DRIVING ON TURNPIKES WITH A POSTED SPEED LIMIT OF 75 MPH. THE VISIBILITY ON HIGH BEAM SELECTION IS SO POOR IT FORCED ME TO USE ONLY LOW BEAMS TO SEE THE ROAD AND OBJECTS IMMEDIATELY IN FRONT OF MY VEHICLE. THIS ELIMINATED THE POSSIBILITY OF SEEING ANIMALS OR OTHER DANGERS DOWN THE ROAD THAT ARE NORMALLY VISIBLE ON THE HIGH BEAM SETTING. IT SEEMS LIKE THE LOW BEAMS ARE TURNED OFF WHEN THE HIGH BEAMS ARE SELECTED IF SO THIS IS A MAJOR DESIGN FLAW THAT AFFECTS SAFE OPERATION OF THE VEHICLE. ANY OTHER VEHICLE I'VE EVER OWNED THE HIGH BEAM LIGHTS ADD MORE LIGHT TO THE LIGHT ALREADY BEING PROVIDED BY LOW THE BEAMS. THIS VEHICLE TAKES LIGHT AWAY ON THE HIGH BEAM SETTING. I HOPE NHTSA ADDRESSES THIS PROBLEM VERY SOON WITH HONDA MOTOR CORP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593510May 22, 2014
LATCHES/LOCKS/LINKAGES
DOOR LOCKS ARE DEFECTIVE. HAVE BEEN SELF LOCKING AND UNLOCKING EVERY 2 MINUTES WHILE DRIVING. ADDITIONALLY I HAVE A CHILD IN THE BACK SEAT WHO'S DOOR IS NOW UNCONTROLLABLY UNLOCKING. THIS IS A DEFINITE SAFETY ISSUE. I CALLED MY HONDA DEALER AND AMERICAN HONDA HEADQUARTERS AND THEY WILL NOT ACKNOWLEDGE ANY DEFECT ISSUE EVEN THOUGH THERE IS NOW A CLASS ACTION SUIT AND THOUSANDS OF OWNERS WITH THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593537May 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT STATED THAT ALL FOUR DOOR ACTUATORS WERE REPLACED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593116May 21, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT STATED WHEN TURNING THE IGNITION SWITCH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE BEFORE STARING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STARTER MOTOR AND THE WIRING CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. ..UPDATED 08/11/14 *BF UPDATED 08/19/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593154May 21, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2007 HONDA CR-V.THE CONTACT STATED THAT THE REAR DRIVER AND REAR PASSENGER SIDE DOORS FAILED TO LOCK OR UNLOCK REMOTELY OR MANUALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A FRACTURED LOCK ACTUATOR. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593177May 21, 2014
VISIBILITY/WIPER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER, REAR PASSENGER, AND THE REAR DRIVER'S SIDE POWER SWITCH WINDOW FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V486000 (ELECTRICAL SYSTEM , VISIBILITY). THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592682May 20, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT THE SRS AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE AIR BAG WAS FAULTY AND NEEDED TO BE REPLACED. THE LOCAL DEALER DID NOT CONFIRM IF THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V132000 (AIR BAGS). THE VEHICLE WAS SCHEDULED FOR INSPECTION AND TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,790. UPDATED 10/02/14*LJ UPDATED 3/6/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592088May 17, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES
EXITING THE SMALL TO MODERATE SIZED PARKING LOT I WAS STOPPED AT THE RED LIGHT. THIS IS A T INTERSECTION WHERE ONE MUST TURN RIGHT OR LEFT. AFTER THE LIGHT TURNED GREEN I SLOWLY ACCELERATED TO TURN LEFT WHEN THE CAR ACCELERATED IMMEDIATELY TO ABOUT 50 MPH WHILE I WAS ENTERING THE INTERSECTION, I MANAGED TO TURN LEFT. DESPITE VIGOROUSLY BRAKING, THE CAR CONTINUED AT WHAT SEEMED LIKE AN INCREDIBLE SPEED, IT FELT LIKE AN ACCELERATING RACE CAR. I HIT A TRUCK AND ANOTHER CAR SIDESWIPING THEM AS I TRIED TO SWERVE OUT OF THE WAY OF TRAFFIC AND PARKED CARS. THE CAR TRAVELLED APPROXIMATELY 1/5 OF A MILE BEFORE I WAS ABLE TO STOP BY PUTTING THE VEHICLE IN PARK. THE AIR BAGS DEPLOYED. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10592095May 17, 2014
POWER TRAIN
ON 4 DIFFERENT OCCASIONS, FROM BEING STOPPED AND MAKING A TURN OR PROCEEDING THROUGH A STOP SIGN, THE CAR HESITATED LONG ENOUGH TO REALIZE THAT "I SHOULD BE MOVING BY NOW AND WHAT IS GOING ON", THEN THE CAR WOULD JERK FORWARD. (DIFFERENT DEGREES OF JERKING). FELT LIKE THE TRANSMISSION WAS SLIPPING. BOUGHT THE CAR IN 9-13. IT HAPPENED 3 TIMES BEFORE THE FIRST OIL CHANGE 1-14. THOUGHT IT WAS ME BECAUSE I WAS REPLACING A 13 YEAR OLD ODYSSEY THAT HAD A BAD TRANSMISSION. INFORMED DEALERSHIP AT FIRST OIL CHANGE AND INSPECTION... WAS TOLD THAT IT WAS NORMAL WHEN DRIVING WITH THE ECON SYSTEM. WHICH TELLS ME THEY ARE COMPLETELY AWARE OF THE PROBLEM. AND THAT THERE WOULD BE NOTHING FOR THEM TO FIND UNLESS THE ENGINE LIGHT HAD COME ON. 4TH TIME WAS IN 5-14. ECON BUTTON WAS OFF AND I WAS TURNING LEFT INTO MY DRIVEWAY. CALLED THE DEALERSHIP AND HONDA CORP. WAS TOLD THEY "UNDERSTOOD MY FRUSTRATION" AND WOULD DO WHAT COULD TO FIND OUT THE PROBLEM. DEALERSHIP DROVE THE CAR AND COULDN'T DUPLICATE THE PROBLEM AND SAID THE CAR IS RUNNING"AS WAS DESIGNED". THAT'S RIGHT...UNTIL IT DOESN'T. THERE ARE COUNTLESS COMPLAINTS ON THE INTERNET OVER MANY YEARS. WAS TOLD BY HONDA THEY DON'T CHECK THE INTERNET. EVEN IF THAT WERE TRUE, WHAT ABOUT THEIR DEALERSHIPS SERVICE CENTERS? IT IS NOT SAFE! MY OLDEST IS A NEW DRIVER. I THOUGHT I WAS BUYING A SAFE CAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592192May 17, 2014
WHEELS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TIRE PRESSURE MONITOR SYSTEMP (TPMS) LIGHT COME ON EVERY FEW MILES. WE HAD RESETED IT 50 TIME BY NOW. ALL SPEED & TEMPERATURES. DEALERS SERVICED THIS PROBLEM 3 TIMES SO FAR. CHECKED EVERYTHING OUT OK. CUSTOMER FORUM MENTIONED A VEHICLE STABILITY CONTROL FIRMWARE "VSA/ABS SOFTWARE UPDATE" & "SB#14-006 UPDATE". DEALER APPLIED FIRMWARE UPDATE MAY 8. BUT TPMS LIGHTS STILL CAME ON. PROBLEM NOT FIXED BY THE FIRMWARE UPDATE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588493May 15, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LOCKS FAILED. THE MANUFACTURER WAS CONTACTED. A PRIVATE MECHANIC STATED THAT THE ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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