Honda CR-V Complaints

16,579 consumer complaints on file.

#10598026June 13, 2014
ELECTRICAL SYSTEM
VEHICLE HEADLIGHTS LOW BEAM START FAILING ON DRIVERS SIDE. BURNING OUT OFTEN - WHILE OTHER SIDE HEADLIGHT REMAINED STABLE. REPLACE HEADLIGHTS (BOTH SIDES) MANY TIMES AFTER THAT - ONLY TO HAVE THE DRIVERS SIDE FAIL AFTER ABOUT A YEAR AND A HALF. DRIVERS SIDE HEADLIGHT WOULD ALSO CHANGE TO VERY DIM WHILE OTHER SIDE REMAINED BRIGHT. PROBABLY SIMILAR TO A FLASHLIGHT, - NEEDING BATTERIES. WOULD ALWAYS FLICK BRIGHT LIGHTS ON FOR A WHILE, OR TUG ON HEADLIGHT WIRE IN ENGINE COMPARTMENT AND LIGHT WOULD CHANGE TO NORMAL BRIGHT COLOR AFTER THIS. WHEN CAR WAS TURNED OFF, - THE WHOLE SITUATION WOULD REPEAT ITSELF NEXT TIME CAR STARTED UP AND RAN AT NIGHT WITH LIGHTS ON. NOTICED RADIO DISPLAY PANEL WOULD GO OUT ALSO, -- BLACK OUT, ONLY TO COME BACK ON LATER. THAT WOULD BE THE CLOCK AND STATION RADIO LCD PANEL DISPLAY. HAD CAR PROBLEM FIXED SEVERAL TIMES THROUGHOUT THE YEARS, AT LEAST TWICE AT PRIVATE MECHANICS, TWICE AT HONDA DEALERSHIP, - PLUS RECALLED AT HONDA DEALERSHIP IN 2012 FOR HEADLIGHT WIRING FAILURE AND PROBLEMS, PLUS BACK IN THE DEALERSHIP ONE MONTH LATER IN 2012 FOR SAME PROBLEM, PLUS BACK IN DEALERSHIP 6/9, 6/10, 6/11 2014 WITH SAME PROBLEM. AFTER SPENDING SEVERAL THOUSAND DOLLARS OVER THE YEARS FOR VARIOUS FIXES, THIS TIME (2014) DEALERSHIP ONCE AGAIN HAS FINALLY FOUND THE PROBLEM - WIRING HARNESS ATTACHED TO ENGINE FIREWALL COMPARTMENT BAD. MELTING, CORROSIVE, AND WIRES WITH INSULATION MISSING IN HARNESS, - BUT ANOTHER 1850 DOLLARS WOULD COVER A NEW WIRE HARNESS PLUS INSTALLATION. PAID 91 DOLLAR DIAGNOSTIC FEE, PICKED UP CAR AND LEFT. RESEARCHED PROBLEM ON INTERNET AND FOUND MANY HONDA CRV'S FROM AROUND THOSE YEARS WITH SAME PROBLEMS. REPORTED SITUATION TO HONDA AND OPENED A CASE NUMBER WITH THEM. THE LATEST CASE NUMBER BEING N012014-06-1100779, ASSIGNED 6/11/14 BY HONDA. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597803June 12, 2014
VISIBILITY:GLASS, SIDE/REAR
DRIVING DOWN THE INTERSTATE, ALL WINDOWS ROLLED UP. AC POWERED ON AND THE PASSENGER SIDE WINDOW EXPLODED. NOTHING HIT WINDOW, NOTHING EVEN IN CLOSE TO VEHICLE. VERY SMALL CHILD RIDES IN THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597536June 11, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2006 HONDA CR-V. WHILE DRIVING APPROXIMATELY 45 MPH, THE ABS AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE TRIANGLE EXCLAMATION ICON ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE VSA MODULATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598198June 11, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CPSC: X1440250A. 2009 HONDA CRV. CONSUMER STATED THAT THE AC COMPRESSOR CLUTCH HAD FAILED. ALSO, THE BELT HAD SNAPPED AND STARTED TO BURN, CAUSING SMOKE TO BILLOW INTO THE CAR AND CAUSING LOSS OF POWER STEERING ALONG WITH OTHER FUNCTIONS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597366June 10, 2014
ELECTRICAL SYSTEM
THIS LETTER IS A FOLLOW-UP TO HONDA REGARDING A LETTER I HAD SUBMITTED ON FEBRUARY 26, 2014. JUNE 10, 2014 I WAS CONTACTED BY A HONDA CUSTOMER SERVICE REPRESENTATIVE REGARDING THE LETTER OUTLINED BELOW AND WAS TOLD THAT THERE WAS NO ASSISTANCE AVAILABLE FROM HONDA DESPITE SAFETY CONCERNS. I WAS ALSO TOLD BY THE LOCAL HONDA DEALERSHIP THAT THERE HAVE BEEN ISSUES WITH IGNITION/IGNITERS WITH HONDA CRVS (ESPECIALLY THE 98 CRV WHICH INCLUDED A RECALL IN 2002 FOR THIS VERY ISSUE) AND THAT I CAN GO AHEAD AND REPLACE THE IGNITION SWITCH AT A COST OF APPROXIMATELY $200 PLUS LABOR (FOR A KNOWN DEFECT). I HAD THIS WORK DONE APPROXIMATELY A YEAR AND A HALF AGO AND THE ISSUE CONTINUES AS THE VEHICLE WILL SHUT DOWN WHILE DRIVING AND WILL RESTART AFTER SITS. UNFORTUNATELY, THIS IS A VEHICLE THAT NOT ONLY DO I DRIVE ON OPEN HIGHWAYS BUT MY DAUGHTER DRIVES AS WELL. IN LIGHT OF THE RECENT EVENTS WITH A SIMILAR ISSUE WITH GM VEHICLES, I WOULD ASK THAT MY SITUATION BE GIVEN ADDITIONAL CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596151June 9, 2014
ELECTRICAL SYSTEM, VISIBILITY
SUBMISSION FROM CONSTITUENT RE 2004 HONDA CR-V REIMBURSEMENTS. *SMD THE CONSUMER STATED BEFORE HE TURNED THE VEHICLE ON, THERE WAS A BURNING ODOR, EMITTING FROM THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER, WHERE THE TECHNICIAN FOUND THE POWER WINDOW SWITCH CIRCUIT BOARD CONTACTS WERE BURNT. AMERICAN HONDA WAS CONTACTED, AND THEY STATED THE VIN WAS NOT INCLUDED UNDER RECALL 12V486000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597266June 9, 2014
VISIBILITY
THE SUN VISOR ON THE DRIVER'S SIDE FAILS TO STAY IN THE UP POSITION, THUS BLOCKING THE VIEW OF THE TRAFFIC AHEAD. I HAVE RESEARCHED THIS PROBLEM ON THE WEB AND THERE ARE MANY, MANY SIMILAR COMPLAINTS. I BELIEVE THIS IS A DESIGN FLAW AND HONDA SHOULD BE REQUIRED TO STAND BEHIND THE PROBLEM. THIS IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596284June 5, 2014
POWER TRAIN
RAINING WENT TO DOCTOR , CAME OUT STARTED CAR AND TURNED LEFT ON ROAD TO FREEWAY AT 10/15MPH CODE D3 CAME ON. TRANSMISSION WOULDN'T SHIFT OUT OF 3RD GEAR,COULD NOT DRIVE FASTER THAN 30/40 MPH. COULD NOT DRIVE ON FREEWAY.TAKING BACK ROADS HOME AND PARKING CAR 15/20 MINUTES LATER STARTED CAR AND CODE WAS OFF .CALLED SERVICE DEPT AND WAS TOLD CAR FIXED IT SELF, THIS IS A SAFETY HAZARD BECAUSE THIS SHOULD NOT HAPPEN AT ALL, EVERYTIME IT RAINS IS IT GOING TO STICK IN 3RD GEAR LIKE IT DID. NEEDS CORRECTED NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595110June 5, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2014 HONDA CR-V. CONSUMER WRITES IN REGARDS TO A DEFECTIVE TIRE PRESSURE MONITORING SYSTEM. *SMD THE CONSUMER STATED AFTER DRIVING OFF THE LOT, WITH HIS NEW VEHICLE, THE TPMS INDICATOR CAME ON. HE RETURNED TO THE DEALER WHERE THE SYSTEM WAS RESET. HOWEVER, THE NEXT DAY, THE LIGHT ILLUMINATED AGAIN. AFTER SEVERAL TRIPS BACK AND FORTH TO THE DEALER TO FIX THE PROBLEM (TO NO AVAIL), HE WAS INFORMED THE CONDITION WAS A KNOWN DEFECT IN SOME MODELS AND HONDA ENGINEERS WERE AWARE OF IT. HONDA INFORMED THE CONSUMER, THEY WERE DILIGENTLY WORKING ON THE PROBLEM. SOMETIME IN MARCH, THE CONSUMER RECEIVED A CALL FROM HONDA, ADVISING HIM THE PROBLEM WAS IDENTIFIED AND HE SHOULD RETURN THE VEHICLE TO THE DEALER FOR A SOFTWARE DOWNLOAD. HOWEVER, THE FIX DID NOT WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596537June 5, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
PASSENGER DOOR AND REAR HATCH DOOR WOULD NOT UNLOCK. DEALER REPLACED FRONT DOOR LATCH ASSEMBLY. COST: LATCH ASSEMBLY: $69.72: LABOR: $340.00; SHOP SUPPLIES: $25.00: TOTAL COST: $438.42. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596026June 4, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE AUTOMATIC LOCKS AND DOOR LOCK ACTUATORS SEEM TO BE MALFUNCTIONING. THE LOCKS WILL RANDOMLY UNLOCK AND LOCK MILES INTO A DRIVE. WHEN THE DOOR IS LOCKED WITH THE SIDE DOOR BUTTON ON EITHER THE DRIVERS SIDE OR PASSENGERS SIDE THE ACTUATOR MAKES A HORRIBLE NOISE. WHEN THE KEY IS USED TO UNLOCK THE VEHICLE THE ACTUATOR MAKES A HORRIBLE NOISE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596195June 4, 2014
TIRES
I FILED A CLAIM/COMPLAINT APRIL 6, 2014 FOR PREMATURE WEAR FOR CONTINENTAL 225/65R17-102T TIRES EQUIPPED ON 2011 HONDA CR-V TO CONTINENTAL &HONDA. CONTINENTAL ADVERTISES TIRES ARE WARRANTED FOR 65,000 MILES OR 6 YEARS. IT BECAME NECESSARY TO REPLACE ALL 4 TIRES 3/19/14 AT 31,013 MILES OR LESS THAN HALF THE EXPECTED LIFE OF THE TIRE. THE VEHICLE AND TIRES CONSISTENTLY WERE SERVICED BY ACCREDITED HONDA DEALER & TIRE PRESSURE MAINTAINED. ADDITIONALLY, ON APRIL 6, 2012 THE RIGHT REAR TIRE WENT FLAT WITH NO CAUSE PROVIDED AND REPLACED AT A COST OF $193.00. I HAVE RECEIVED NO COMPENSATION FOR THAT TIRE. SUBSEQUENTLY, ON 4/22/14 HONDA REPRESENTATIVE [XXX] RESPONDED TO MY LETTER OF 4/6/14. HE REFERRED ME TO CONTINENTAL TIRE & DENIED ANY COMPENSATION FROM HONDA. ON 4/23/14, ?[XXX]? WITH CONTINENTAL TIRES CALLED TO CONFIRM THEY ?NEVER GUARANTEE OR WARRANT MILEAGE ON TIRES?. SHE SPECIFICALLY DIRECTED ME TO ADJUSTMENT POLICY, #3. "TREAD WEAROUT UP TO A PREDETERMINED MILEAGE IS NOT COVERED UNDER THIS POLICY."SHE, TOO, REFUSED ANY ADJUSTMENT OR RESOLUTION TO THE PREMATURE TIRE WEAR. ADDITIONALLY, SHE WOULD NOT CONSIDER THE TIRE REPLACED 4/6/12 BECAUSE THE DEALER DID NOT FILE A CLAIM. HONDA CORPORATION UNILATERALLY CONTRACTS WITH CONTINENTAL TO PROVIDE THE 225/65R17-102T TIRES FOR THEIR CR-V PRODUCT. THE CUSTOMER CANNOT SUBSTITUTE THE BRAND OF TIRES. HONDA CONTINUES TO EQUIP CR-V MODELS WITH CONTINENTAL 225/65R17-102T TIRES EVEN THOUGH THEY HAVE BEEN ON NOTICE OF POOR TREAD PERFORMANCE FOR YEARS AND CONTINUE THE RELATIONSHIP KNOWING CONTINENTAL DOES NOT WARRANT THE PRODUCT. CONTINENTAL WILL NOT GIVE AN ADJUSTMENT AND HONDA CLAIMS THEY ARE NOT RESPONSIBLE. NEITHER CONTINENTAL OR HONDA WILL PROVIDE, IN WRITING, THEIR BASIS FOR DENIAL NOR WOULD THEY ALLOW ME TO SPEAK TO A SUPERVISOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595734June 3, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE A REPAIR SHOP. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595828June 3, 2014
SUSPENSION, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2006 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V486000 (ELECTRICAL SYSTEM, VISIBILITY) WHEN THE TECHNICIAN ALERTED THE CONTACT THAT THE STAMP ON THE PASSENGER-SIDE FRONT LOWER CONTROL ARM WAS FRACTURED AND NEEDED TO BE REPLACED. THE TECHNICIAN MADE THE CONTACT AWARE THAT RECALL NHTSA CAMPAIGN NUMBER: 12V124000 (SUSPENSION) WAS RELATED TO THE FAILURE BUT THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595482June 2, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
BOTH PASSENGER REAR DOORS STOPPED RESPONDING TO THE KEYLESS REMOTE. THEY CAN ONLY BE UNLOCKED MANUALLY FROM THE INSIDE OF THE CAR. DRIVER DOOR STOPPED RESPONDING SHORTLY THERE AFTER. HAVE TO MANUALLY UNLOCK/LOCK THE DOOR WITH THE KEY. THE INTERIOR DRIVER DOOR LOCK CAN NOT BE MOVED UP OR DOWN MANUALLY. ONLY THE KEY CAN MOVE THE DOOR LOCK. NOW THE KEY IS STICKING AND NOT TURNING IN THE DRIVER SIDE DOOR LOCK. MUST TRY MULTIPLE TIMES TO FINALLY GET IT TO WORK. 3 OUT OF 4 DOOR LOCKS ARE FAULTY AND DO NOT WORK PROPERLY. IT'S ONLY A MATTER OF TIME BEFORE THE FRONT PASSENGER DOOR MALFUNCTIONS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595508June 2, 2014
LATCHES/LOCKS/LINKAGES
DOOR LOCKS REMAIN UNLOCKED OR LOCKED. IN ONCE CASE REAR RIGHT DOOR DOES NOT LOCK WHETHER YOU DO IT MANUALLY OR AUTOMATICALLY. THIS IS LEAVING CHILDREN EXPOSED TO UNSAFE CONDITION WHERE THE DOOR MAY OPEN WHILE CAR IS IN MOTION IF THEY PLAYED WITH THE DOOR HANDLE. A WEEK LATER, FRONT RIGHT DOOR DOES NOT UNLOCK AT ALL WHETHER YOU DO IT MANUALLY OR AUTOMATICALLY. IN AN UNFORTUNATE SITUATION, ONE CANNOT UNLOCK THE DOOR TO ESCAPE THE VEHICLE IN AN UNFORTUNATE SITUATION. TO ME BOTH OF THESE ARE SERIOUS SAFETY CONCERNS. I AM GOING TO THE DEALER TO HAVE IT TAKE A LOOK, BUT HONDA NEEDS TO ADDRESS THE ISSUE BY RECALLING THE DOOR LOCKING MECHANISM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595661June 2, 2014
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
AT LEAST 5 TIMES NOW MY 2010 HONDA CRV-EX AWD CAR HAS TRIED TO TAKE OFF ON ME WHILE APPLYING THE BRAKE TO COME TO A STOP. I WROTE IT OFF THE FIRST TIME THINKING MAYBE MY FOOT WAS STILL TOUCHING THE GAS PEDAL WHEN I APPLIED THE BRAKE. THE NEXT TIME IT HAPPENED I LOOKED DOWN TO MAKE SURE MY FOOT WAS ONLY ON THE BRAKE. MY CAR JUMPED FORWARD, EVEN WITH MY FOOT ON THE BRAKE. I THREW IT INTO NEUTRAL AND THE MOTOR REVVED UP TO ABOUT 5500 RPMS BEFORE IT DECIDED TO STOP. THIS HAS HAPPENED 3 TIMES AT A STOP LIGHT AND TWICE IN A PARKING LOT. I'M AFRAID TO DRIVE MY OWN VEHICLE. I CALLED THE DEALERSHIP AND THEY SAID THEY HAD NOT HEARD OF ANY PROBLEMS SIMILAR TO WHAT I DESCRIBED AND THERE WERE NO RECALLS THAT WOULD BE RELATED TO THIS ISSUE. HELP! WHAT CAN I DO BESIDES TAKE IT TO THE DEALERSHIP AND HAVE IT NOT HAPPEN AND TELL ME NOTHING IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595358June 1, 2014
EQUIPMENT ADAPTIVE/MOBILITY, LATCHES/LOCKS/LINKAGES
DRIVERS DOOR AND TRUNK WOULD NOT UNLOCK. I HAD TO CLIMB ACROSS THE CAR AND GET OUT ON THE PASSENGER SIDE. KEY WOULD NOT UNLOCK THE DOOR AND I COULDN'T MANUALLY PUSH THE LOCK TO THE UNLOCK POSITION. IT WAS COMPLETELY STUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594788May 29, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOOR LOCKS COME UNLOCKED AFTER LOCKING. THEY WILL NOT STAY LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594800May 29, 2014
STRUCTURE:BODY, VISIBILITY/WIPER
WHILE I WAS ON MY WAY HOME FROM WORK, I DECIDED TO TAKE THE FREEWAY (INSTEAD OF THE NORMAL ROADS) BACK HOME. I WAS HITTING SPEEDS THAT WERE 60MPH-65MPH. IT WAS UNTIL I WAS 15 MINUTES INTO MY DRIVING THAT I HEARD SOMETHING SNAP IN THE FRONT OF MY CAR AND HEARD A DENSE WHOOSH. THE HOOD OF MY CAR SLAMS UP AGAINST MY WINDSHIELD AND I AM COMPLETELY BLINDED; I CAN NOT SEE IN FRONT OF ME. THANKFULLY, I USE MY REAR VIEWS WHILE I AM IN THE MIDDLE OF THE FREEWAY AND MANAGE TO DRIVE OFF TO THE SHOULDER. IF I HAD BEEN SURROUNDED BY CARS OR IF THIS HAD HAPPENED DURING A HEAVIER TRAFFIC PERIOD I MIGHT NOT HAVE MADE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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