Honda CR-V Complaints

16,579 consumer complaints on file.

#10860146April 18, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
BACK IN OCTOBER 2015, MY HUSBAND WAS DRIVING ME TO THE AIRPORT AT 5 AM. AS WE APPROACHED TO TURN ONTO THE HIGHWAY, THE POWER STEERING DIED AND THE ELECTRICAL SYSTEM TURNED OFF. WE WERE STUCK IN THE MIDDLE OF A DANGEROUS INTERSECTION WITH NO WAY TO FIX THE CAR. WE COULD NOT SHIFT THE CAR INTO NEUTRAL TO PUSH IT OFF THE ROAD. THE POLICE CAME AND SOME GOOD SAMARITANS. SOMEONE FOUND A WAY TO MANUALLY POP SOMETHING OFF TO FORCE THE CAR TO SHIFT AND THAT'S HOW WE GOT THE VEHICLE OFF THE ROAD. I HAD MY 3 YEAR OLD SON WITH ME AT THE TIME TOO. IT WAS AN INCREDIBLY DANGEROUS SITUATION. WHILE I WAS AWAY, THE MECHANIC SHOP LOOKED AT MY CAR AND SAID IT WAS THE COMPUTER. THEY SAID IT WAS LIKE A 2K FIX. WE HAD IT TOWED TO THE MILLENIUM HONDA BECAUSE THAT'S THE DEALERSHIP OF PURCHASE. MILLENIUM HONDA FIXED IT AND SAID IT WAS THE IGNITION FUSE. NOW IT'S APRIL AND OUT OF NORMAL USE (MY CAR IS 2011 AND ONLY 54K MILE), THE CAR WON'T START. IT WAS FULLY FUNCTIONING THE NIGHT BEFORE AND NOTHING WAS LEFT ON. STATIONARY IN THE DRIVEWAY, IT WOULD NOT START. IT'S NOT THE BATTERY BECAUSE THAT WAS CHANGED IN MARCH. NO SOUND WHEN YOU TURN THE KEY. NOTHING WAS LEFT ON. TODAY, WAITING FOR DEALERSHIP TO COME TO A CONCLUSIVE RESOLUTION TO THE SITUATION. THIS HAS SHAKEN MY BELIEF IN THE RELIABILITY OF MY CAR. WHETHER IT'S A COMPUTER PROBLEM OR WHATEVER, IT IS PUTTING MY FAMILY AND I IN DANGER IF IT DOES NOT FUNCTION PROPERLY. POWER STEERING OR ELECTRICAL FAILURE IS NOT OK. IT COULD HAVE HAPPENED ON THE ROAD. WHAT THEN? FIRST INCIDENT 10/31/15 AND NOW THIS ONE 4/17/16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859845April 15, 2016
ENGINE
THE CAR ENGINE CRANKS UP LIKE ITS ALREADY ENGAGED EVEN AFTER SITTING OVERNIGHT OR FOR A LONG PERIOD OF TIME. I TOLD THE CAR DEALER ABOUT IT AND HE SAID THE MANUFACTURING KNOWS, BUT WAS EARLY LAST YEAR. IT'S HAPPENING MORE OFTEN NOW. THE VEHICLE IS ALWAYS PARKED, EITHER AT HOME OR WORK ON A FLAT SURFACE. ( PARKING LOT OR DRIVEWAY)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855652April 15, 2016
UNKNOWN OR OTHER
THE 2015 HONDA CR-V HAS AN ISSUE WITH VIBRATION WHEN THE CAR IS STOPPED BUT IN GEAR. THE SEATS AND THE FLOOR VIBRATE MORE THAN ANY CAR THAT I HAVE EVER BEEN IN. IT HAS CAUSED MY WIFE AND I TO GET NAUSEOUS. THIS IS A BIG DISAPPOINTMENT THAT A BRAND NEW CAR WOULD SHAKE LIKE AN OLD CLUNKER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859761April 15, 2016
ELECTRICAL SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LOCKS FUNCTIONED INDEPENDENTLY. IN ADDITION, THE REAR PASSENGER DOOR AND TRUNK DID NOT UNLOCK. PRIOR TO THE FAILURE, THE VEHICLE MADE ABNORMAL NOISES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ACTUATORS IN THE TRUNK, REAR DRIVER, AND REAR PASSENGER SIDE DOORS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE REAR PASSENGER SIDE DOOR ACTUATOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859810April 15, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/14/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855418April 14, 2016
ENGINE, POWER TRAIN
A LOUD GRINDING NOISE LASTING A FEW SECONDS AFTER INITIAL START UP AFTER CAR HAS BEEN SITTING, I.E., A 'COLD START.' MY HONDA 2013 CRV-EX-L HAS HAD THIS PROBLEM FROM DAY ONE, BRAND NEW! IT'S INTERMITTENT BUT HAPPENS USUALLY ON A COLD START. AFTER QUITE A FEW VISITS TO DEALER THEY ACT PERPLEXED AND NEVER CAN DUPLICATE THE CONDITION! IT ACTUALLY IS THE VTC (VARIABLE TIMING CONTROL). HONDA HAS HAD THIS PROBLEM FOR SEVERAL YEARS ON VARIOUS MODELS OF THEIR VEHICLES, HAS NEVER FIXED THE PROBLEM NOR CONTACTED AFFECTED BUYERS BUT HAS CONTINUED TO BUILD AND SELL THESE VEHICLES WITH A KNOWN DEFECT WITH NO FIX! THEIR ENGINEERS ARE AWARE OF THE PROBLEM, BUT OF COURSE THE SAME ENGINEERS SAY IT CAUSES "NO DAMAGE TO THE VEHICLE!" SHAME ON HONDA, IT ONLY RUINED THEIR REPUTATION! PEOPLE STARE AT YOU AND ASK "WHAT IS THAT NOISE?" WHEN YOU EXPLAIN, IT PUTS HONDA AND THEIR VEHICLES IN A POOR POSITION I.E., LOSS OF REPUTATION AND SALES. I DID INTENSIVE INVESTIGATION ON MY OWN, JUST 'GOOGLE THE PROBLEM, AND YOU WILL BE TAKEN TO 'YOU TUBE' AND MANY OTHER SITES SHOWING THE PROBLEM. TAKE TO THE DEALER A VIDEO AND A COPY OF THE NUMEROUS COMPLAINTS ON THIS AND OTHER SITES! YOU MUST PROVE THE PROBLEM EXISTS!! I CALLED HONDA AMERICA 2 DAYS AGO TO COMPLAIN AND FOUND OUT HONDA JUST THIS YEAR, 2016, FINALLY CAME OUT WITH A 'FIX!' IT IS FOR THE VTC (VARIABLE TIMING CONTROL) . MY CAR FINALLY IS AT THE DEALER BEING REPAIRED. HONDA KNEW ALL ALONG OF THIS PROBLEM AT LEAST FROM 2012 THROUGH 2014 AND EVEN EARLIER MODELS! A RECALL SHOULD BE MANDATED TO MAKE THE REPAIR!! AGAIN SHAME ON HONDA, I PERSONALLY WILL NEVER BUY A HONDA AUTOMOBILE AGAIN. THE FRUSTRATION, EMBARRASSMENT, TIME RUNNING BACK AND FORTH TO THE DEALER, ETC. HAS WORN ME OUT!! REMEMBER THEIR IS NOW A BULLETIN TO HONDA DEALERS WITH A 'FIX.' BUT THEY MUST DUPLICATE THE PROBLEM! BE SURE TO TAKE A VIDEO WITH SOUND!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855493April 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNED A 2007 HONDA CR-V. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DEPLOYED AND RUPTURED, BUT NO METAL FRAGMENTS WERE PRESENT. A POLICE REPORT WAS FILED. THE DRIVER SUFFERED A CONCUSSION AND INJURIES TO THE LEFT ARM, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL NOTICE WAS RECEIVED AFTER THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10855509April 14, 2016
ENGINE, STEERING, UNKNOWN OR OTHER
2016 HONDA CRV VIBRATION AT 50 AND 70 MPH SPEEDS AND SHAKES EVEN ON A SMOOTH ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855538April 14, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2010 HONDA CR-V. WHILE ATTEMPTING TO STOP THE VEHICLE, THE CONTACT CRASHED INTO THE REAR OF A SECOND VEHICLE. THE AIR BAGS DEPLOYED AND METAL FRAGMENTS STRUCK THE CONTACT'S FACE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND WAS AWAITING REPAIRS. THE CONTACT SUSTAINED MULTIPLE LACERATIONS TO THE FACE AND CONTUSIONS TO THE CHEST, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000. UPDATED 07/14/16*LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10855552April 14, 2016
AIR BAGS
TAKATA RECALL RECEIVED NOTICE IN THE MAIL OF THE RECALL CONTACTED HENDRICK HONDA OF CHARLESTON RIGHT AWAY, WAS TOLD THAT PARTS NOT AVAILABLE UNTIL JUNE AS THE LETTER SAID, WAS TOLD WE HAD TO WAIT FOR A LOANER CAR AND WAS PUT ON A WAITING LIST. THEY CALLED US WHILE WE WERE OUT OF STATE 2 WEEKS LATER TO COME GET LOANER CAR, WE SAID WE WERE GOING TO BE BACK NEXT WEEK AND THEY SAID SO SORRY THEN YOU DON'T GET A LOANER CAR.!! THAT'S THE LAST I TALKED TO THEM. WE USED TO GET GOOD SERVICE AT THIS ESTABLISHMENT BUT AS SOON AS WE CALLED ABOUT RECALL IT WAS LIKE "YOUR A NOBODY NOW" AND WE DON'T WANT TO TALK TO YOU. THERE WAS NOT EVEN A MENTION THAT THEY WOULD CALL US WHEN PARTS DID COME IN. I AM WRITING THIS TO LET SOMEONE KNOW THAT IF SOMETHING HAPPENS TO MY WIFE OR BOTH US WE HAVE IT WRITTEN DOWN AS WE TRIED TO DO WHAT WAS TOLD TO DO AND TO CONTACT DEALER FOR INSTRUCTIONS AND ALL WE DID WAS GET A RUN-AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855574April 14, 2016
UNKNOWN OR OTHER
THE TPMS TIRE PRESSURE MONITORING SYSTEM IS GIVING FALSE POSITIVE ALARMS WHEN DOWN IN FLORIDA. THE TEMPERATURES ARE HIGHER BUT WHEN CHECKED THE PRESSURES ARE AS SPECIFIED ON DRIVER SIDE DOOR. WHEN RESET IT IS OK FOR A FEW DAYS....THEN A REPEAT. I BELIEVE THE MONITOR IS TOO SENSITIVE TO PRESSURE INCREASES. IF THE PRESSURE IS RIGHT ON AT 72-75 DEGREES IT SHOULD BE WELL WITHIN SPECS AT 85. BOTH PARKED IN HOT LOT AND DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855218April 13, 2016
AIR BAGS
TAKATA RECALL - MY CAR WAS ADDED TO THE RECALL LIST IN FEBRUARY 2016 AND I WAS NOTIFIED BY MAIL IN MARCH. I ONLY HEARD THROUGH ANOTHER CUSTOMER IN APRIL THAT IF I CONTACT HONDA, A RENTAL WILL BE PROVIDED BECAUSE THE PARTS ARE NOT AVAILABLE UNTIL "PROBABLY" LATE SUMMER 2016. HONDA DID NOT NOTIFY ME THAT A RENTAL CAR COULD BE PROVIDED BUT RELY ON THE CUSTOMER TO CALL THEM. THIS DEFECT COULD CAUSE INJURY OR DEATH TO THE DRIVER OR PASSENGERS OF OUR CAR. I HAVE CALLED 8 DEALERSHIPS IN THE NYC AREA MULTIPLE TIMES THIS WEEK. 2/8 SAID THEY COULD HELP ME RENT A CAR, BUT ONLY UP TO $35/DAY AND THE DIFFERENCE/ INSURANCE AND STORAGE FOR MY DEFECTIVE VEHICLE IS MY FINANCIAL RESPONSIBILITY. ALTHOUGH THE HONDA WEBSITE CLAIMS TO PROVIDE RENTALS AT NO CHARGE. HONDA IS PROVIDING FALSE INFORMATION IN THEIR RECALL CAMPAIGN, AND I CAN NOT AFFORD A RENTAL CAR IN MY AREA BECAUSE OF THE DIFFERENCE IN PRICE AND LIMITED AVAILABILITY. HONDA IS FAILING TO PROVIDE A SAFE CAR FOR ME TO DRIVE MY TODDLER TO DAYCARE IN EVERY DAY. I'M SCARED TO DRIVE MY CAR BUT HAVE NO CHOICE FOR AT LEAST THE NEXT THREE MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855232April 13, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2013 HONDA CR-V. WHILE THE VEHICLE WAS STOPPED, EXCESSIVE EXHAUST FUME ODORS EMITTED INSIDE THE VEHICLE. IN ADDITION, AFTER TURNING THE AIR CONDITIONER OFF, THE AIR CONDITIONER WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855266April 13, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS (HALOGEN) BURN OUT WITHIN MONTHS OF INSTALL, REPEATEDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855257April 13, 2016
ENGINE, VISIBILITY/WIPER
BOUGHT CAR FALL 2015 W/21000 MILES. FIRST VERY COLD DAY (BELOW 0 F), I NOTICED THE HEATING SYSTEM AS WELL AS DEFROST BARELY WORKED AFTER DRIVING 8 MILES ON A COUNTRY ROAD. THIS REPEATED ITSELF SEVERAL MORE TIMES BEFORE I DISCOVERED TSB 14-063 WHERE THEY DISCOVERED SAND HAD BEEN INADEQUATELY WASHED FROM THE BLOCKS AFTER THE CASTING PROCESS WAS COMPLETED. IT THEN SETTLED IN THE HEATER CORE BLOCKING THE SYSTEM FROM ADEQUATE DEFROST AND HEAT. MY DEALER APP'T WAS DISAPPOINTING IN THAT THEY ESSENTIALLY TOLD ME I WAS LYING AND NOTHING WAS WRONG WITH THE SYSTEM. THEY CLAIMED THE TEMP PROBES SHOWED A 1/10 DEGREE BETWEEN THE 2 VENTS - OF COURSE, I NEVER SAW THE RESULTS. MY WARRANTY EXPIRES IN LESS THAN A MONTH WHEN IT WILL THEN BE MY RESPONSIBILITY TO FLUSH IT MYSELF OR PAY THEM TO DO IT !! IT'S NOW SPRING SO I FEEL THAT WAITING FOR A RECALL COULD POSSIBLY PUT ME IN JEOPARDY AS VISIBILITY DURING COLD WEATHER WILL BE AND HAS BEEN AN ISSUE. I HAVE A COPY OF THE TSB AND SEE IT'S SUPPOSEDLY A 3 12 HR OBLIGATION, BUT THE FLAT RATE THEY SHOW IS 1.1 HOURS WHICH ENCOURAGES THEIR TECHS TO DO HAPHAZARD WORK. DEALER WAS BUERKLE HONDA, ST PAUL,MN AND MY APP'T WAS IN EARLY JANUARY 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855309April 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855021April 12, 2016
UNKNOWN OR OTHER
SUN ROOF GLASS BLOWING OUT ON ROUTE 24 (MASSACHUSETTS) @ 65 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855058April 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE REPAIR. THE DEALER DID NOT ASSIST SINCE THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/27/16*LJ UPDATED 08/01/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855081April 12, 2016
AIR BAGS
"TAKATA RECALL" I AM A CONCERNED PARENT OF TWO TEENAGERS THAT ARE DRIVING CARS EFFECTED BY THE AIRBAG RECALL. I RECEIVED A LETTER FOR MY SONS FORD MUSTANG IN SEPTEMBER 2015, AND FOR MY DAUGHTERS 2009 HONDA CR-V MARCH 2016. I HAVE CONTACTED THE MANUFACTURER FORD AND HONDA, AND HAVE NOT BEEN GIVEN ANY INFORMATION ABOUT WHEN PARTS WILL BE AVAILABLE. I FEEL THAT THERE IS A LACK OF INFORMATION BEING PROVIDED BY THE MANUFACTURER, AS WELL AS SPECIFIC INFORMATION BEING PROVIDED BY THE NHTSA. I LIVE IN A DESIGNATED HIGH RISK AREA, AND WOULD LIKE TO KNOW WHAT MY OPTIONS ARE FOR KEEPING MY CHILDREN SAFE FROM BEING KILLED BY A MALFUNCTIONING AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855083April 12, 2016
AIR BAGS
TAKATA RECALL MY VEHICLE IS INCLUDED IN THE RECALL. CALLED THE DEALER (PENSACOLA HONDA)-POOR RESULTS. AM TOLD THE PARTS 'MAY' ARRIVE LATE MAY'16, AND INSTALLATION BEGINS IN JUN'16. THEY TOLD BY SUMMER!! INFORMATION SUGGESTS THAT OLDER CARS ('07) IN HOT/HUMID LOCATIONS (MILTON, FL) ARE THE MOST AT RISK. I WAS PREVIOUSLY UNAWARE OF HOW LONG THIS ISSUE HAS PERSISTED!!! CALLED THE AMERICAN HONDA NUMBER, AGAIN-POOR RESULTS. I HAVE LOST CONFIDENCE IN THE BRAND, AND SAFETY OF THE VEHICLE. I WISH TO -SELL IT- AND BE DONE WITH THE PROBLEM, BUT NO PERSON, NOR A DEALERSHIP IS INTERESTED IN A CAR WITH A SAFETY RECALL AND A REPAIR TIMELINE THAT STRETCHES FOR MONTHS. IN THE MEANWHILE I HAVE A REGISTRATION RENEWAL DUE, AND AM PAYING INSURANCE ON A CAR I AM AFRAID FOR MY WIFE TO DRIVE. THE VALUE OF THIS CAR HAS BEEN SIGNIFICANTLY REDUCED, AND I AM UNABLE TO SELL. HONDA WANTS TO MAKE AVAILABLE A LOANER CAR, BUT THAT DOES NOT HELP TO OFFSET DIMINISHED VALUE, LOSS OF RESALE, STORAGE AND ONGOING DEPRECIATION ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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