Honda CR-V Complaints

16,579 consumer complaints on file.

#10894083August 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894099August 8, 2016
AIR BAGS
TAKATA RECALL RECEIVED LETTER JULY 2016, CALLED CURRY HONDA TO SCHEDULE REPAIR. WAS TOLD THAT PART UNAVAILABLE FOR SEVERAL MONTHS, TO CALL AMERICAN HONDA TO SCHEDULE ALTERNATE TRANSPORTATION. TO DATE 8/8/16, HAVE RECEIVED NO HELP, HAVE CALLED 3 TIMES. UNACCEPTABLE TO TELL ME NOT TO USE MY PASSENGER SEAT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894080August 8, 2016
AIR BAGS
TAKATA RECALL. I RECEIVED THE FIRST RECALL IN MAR 2016. DEALER KEEPS SAYING THEY HAVE NO PARTS. NOW I GET THE SECOND RECALL FOR THE PASS SIDE AIRBAG. SAME THING...NO PARTS. IT HAS BEEN OVER 60 DAYS SINCE RECEIVING NHTSA RECALL 16V-061. THIS IS TOO LONG ON THIS SERIOUS DEFECT WHICH CAN BE LIFE THREATENING. HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894126August 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V06100 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/13/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894139August 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894145August 8, 2016
AIR BAGS
TAKATA RECALL. I GOT A NOTICE ABOUT THE PASSENGER SIDE AIR BAG. I CALLED TO GET IT REPAIRED BUT THE DEALER DOES NOT HAVE THE PART AND WILL NOT PROVIDE A LOANER CAR. THE ONLY THING THEY SUGGESTED WAS TO NOT LET ANYONE RIDE IN THE FRONT SEAT UNTIL THEY GET THE PART AND NO ONE KNOWS WHEN THAT WILL BE. SCHOOL STARTS NEXT WEEK AND I HAVE 4 KIDS AGES 7 TO 13 THAT I HAVE TO DRIVE TO SCHOOL. ONE CHILD SITS IN THE FRONT SEAT. I DO NOT HAVE ANOTHER CAR. HOW AM I GOING TO GET THESE KIDS TO SCHOOL? NOT HAVING ANYONE IN THE FRONT SEAT IS NOT A SOLUTION TO THIS PROBLEM. I CALLED HONDA AND THEY ASSIGNED A CASE WORKER AND SAID THEY WOULD CALL BACK SOMEDAY BUT THEY COULD NOT SAY WHEN BUT COULD BE OVER A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894196August 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR MONTHS. THE DEALER WAS UNABLE TO GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894233August 8, 2016
ENGINE
I WAS DRIVING MY CAR ON THE HIGHWAY WHEN ALL THE LIGHTS ON THE DASHBOARD TURNED ON (CHECK ENGINE, CHECK BATTERRY, CHECK TIRES ETC). SO I PULLED OVER TO THE SIDE OF THE HIGHWAY AND TURNED OFF THE CAR AND TRIED TURNING IT BACK ON AND IT WOULD NOT TURN ON. YOU COULD HEAR THE ENGINE CRANKING BUT IT WOULD NOT TURN ON. AFTER SEVERAL ATTEMPTS I CALLED A TOW TRUCK AND HAD MY CAR TOWED TO THE RICK CASE HONDA DEALER WHERE MY CAR HAD RECENTLY BEEN SERVICED. AFTER HAVING MY CAR CHECKED FOR A WHOLE DAY I WAS TOLD THAT MY ENGINE HAD BLOWN AND I NEEDED A NEW ENGINE. THE HONDA SVC ADVISOR TOLD ME THE CAR HAD OVERHEATED AND THAT'S WHY THE ENGINE BLEW. I EXPLAINED TO HIM THE CAR NEVER OVERHEATED BC THE TEMPERATURE GAUGE NEVER WENT PAST THE NORMAL TEMPERATURE. WHEN I WENT TO PICK UP MY CAR I SPOKE TO THE SHOP FOREMAN AND HE TOLD ME A METAL PIPE THAT HOLDS THE COOLANT HAD CRACKED AND ALL THE COOLANT LEAKED OUT AND THAT'S WHAT CAUSED THE ENGINE TO OVERHEAT AND BLOW. HE COULDN'T TELL ME WHAT CAUSED THE METAL PIPE TO CRACK. AFTER TAKING MY CAR TO HAVE THE ENGINE REPLACED I WAS TOLD THAT THE METAL PIPE THAT CRACKED WAS WORN OUT AT A SPECIFIC SPOT AND THAT'S WHAT CAUSED THE METAL PIPE TO CRACK. I TRIED CALLING THE HONDA DEALER TO EXPLAIN THIS BC NOT TOO LONG BEFORE MY CAR HAD SOME HOSES REPLACED IN THE SAME AREA WHERE THE METAL PIPE WAS LOCATED BUT THE DEALER AND CORPORATE HONDA SAY I HAVE NO PROOF THAT THE WORK THEY DID PRIOR WAS WHAT CAUSED THE FRICTION TO THE METAL PIPE LEADING IT TO CRACK. I EXPLAINED IT WAS ODD THAT THE REST OF THE METAL PIPE WAS IN GOOD CONDITION EXCEPT THAT ONE SPOT WHERE THE CRACK WAS BUT THEY REFUSED TO LISTEN. HAD I NOT PULLED OVER WHEN THE LIGHTS ON THE DASHBOARD TURNED ON AND I KEPT DRIVING ON THE HWY WHO KNOWS WHAT COULD HAVE HAPPENED TO ME OR OTHERS ON THE HWY. I FEEL THIS IS A SERIOUS SAFETY ISSUE BUT HONDA STATES NOT ENOUGH PPLE HAVE COMPLAINED ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894236August 8, 2016
AIR BAGS
DRIVER'S FRONT AIRBAG INFLATOR. I HAVE BEEN WAITING FOR ALMOST 3 MONTHS DOR MY DRIVER'S FRONT AIRBAG TO BE REPLACED DUE TO THE RECALL I RECEIVED FROM HONDA IN EARLY MARCH 2016. I TOOK MY CAR FOR SERVICING IN EARLY MAY TO A HONDA DEALER AND MY CAR WAS PUT ON THE WAITING LIST FOR THE DRIVER'S FRONT AIRBAG TO BE REPLACED BUT I HAVE YET TO HEAR FROM THE HONDA DEALER REGARDING THIS RECALL. I RECENTLY CALLED THE DEALER TO INQUIRE AS TO WHEN MY DRIVER'S SIDE AIRBAG WOULD BE REPLACED AND I WAS TOLD THEY STILL HAD NOT RECEIVED THE PARTS NECESSARY TO REPAIR THE RECALL ON MY VEHICLE. I ASKED HOW MUCH LONGER I MUST WAIT AND I WAS TOLD THEY WOULD CALL ME. IT'S BEEN THREE WEEKS SINCE I CALLED AND I HAVEN'T HEAR ANYTHING. NOW I RECEIVE ANOTHER RECALL IN MID JULY 2016 STATING THERE IS ANOTHER RECALL ON MY CAR WITH THE PASSENGER FRONT AIRBAG WHICH HAS THE SAME EXACT PROBLEM AS THE DRIVER'S FRONT AIRBAG AND THAT WONT BE FIXED UNTIL LATE SUMMER/FALL. I FEEL VERY UNSAFE AND UNEASY DRIVING MY CAR IN ITS CURRENT RECALL STATUS. I DON'T THINK IT'S RIGHT THAT CONSUMERS SHOULD PLACE THEIR LIVES AT RISK DRIVING UNSAFE CARS. HONDA SHOULD PROVIDE LOANER CARS UNTIL THE RECALL CAN BE COMPLETELY FIXED. NOW I CAN'T HAVE ANYONE SITTING INT HE PASSENGER SEAT BECAUSE IT IS UNSAFE AND I AM FORCED TO DRIVE MY CAR IN IT'S CURRENT CONDITION BECAUSE I HAVE NO OTHER MEANS OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894253August 8, 2016
AIR BAGS
TAKATA RECALL: ASKED FOR REPAIR ABOUT 2 MONTHS AGO. TOLD BY DEALERSHIP PARTS ARE ON ORDER CALLED TODAY AND DEALERSHIP TOLD ME PARTS MAY BE READY IN 1-2 MORE MONTHS -- THEY DON'T KNOW WHEN THEY WILL COME IN. CALLED THE AIRBAG HOTLINE FOR HONDA -- AND WAS TOLD A RENTAL CAR COULD BE OFFERED. I AM EXTREMELY DISAPPOINTED THE DEALERSHIP DID NOT TELL ME THEY WOULD OFFER A RENTAL CAR. I AM EXTREMELY DISAPPOINTED THE DEALERSHIP DOESN'T KNOW WHEN THE PARTS WILL COME IN. IF THIS IS A DEADLY PROBLEM, THE DEALERSHIP IS NOT TAKING IT SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893823August 7, 2016
AIR BAGS
"TAKATA RECALL". RECEIVED RECALL NOTICE IN MARCH OF 2016. WENT INTO LYNNWOOD HONDA FOR APPOINTMENT FOR AIRBAG RECALL IN MAY 2016. WAS INFORMED THAT AIRBAGS NOT AVAILABLE AT THAT TIME. NAME AND INFORMATION WAS THEN TAKEN SO THAT I COULD BE CONTACTED WHEN AVAILABLE. NOW IT IS AUGUST 2016 AND PAST THE 60 DAYS. CONCERNED ABOUT SAFETY AND DRIVING VEHICLE. DID HAVE A SERVICE DONE IN JUNE 2016 FOR OTHER MAINTENANCE AND DID DOUBLE CHECK THAT NAME WAS ON THE LIST, HOWEVER AIRBAG REPLACEMENT STILL NOT AVAILABLE AT THAT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893870August 7, 2016
AIR BAGS
I HAVE BEEN TRYING TO SELL MY CAR FOR SEVERAL MONTHS BUT I CAN'T SELL IT BACK TO HONDA WITHOUT THE AIR BAGS BEING REPLACED. IN THE MEANTIME THE CAR IS LOSING VALUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893704August 6, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
LAST YEAR WE LEASED A NEW 2015 HONDA CRV EXPECTING THE SAME QUALITY EXPERIENCE OF OUR PREVIOUS CARS. THE VIBRATION ISSUE THAT EVERYONE IS REPORTING WAS NOTICEABLE THE FIRST DAY OF DRIVING THE CAR AND IT IS HORRIBLE, BUT IT IS ALSO THE LEAST OF MY WORRIES AT THE MOMENT. I HAD THE FRIGHTENING EXPERIENCE OF PULLING INTO A PARKING SPACE AT A VERY LOW SPEED, BRAKING, AND THE CAR SUDDENLY GOING FORWARD SEVERAL MONTHS AGO. I RAN OVER A SIGN AND HIT A COWORKERS CAR WHILE TRYING TO STOP THE CAR (AS I CIRCLED TO THE LEFT). THE CAR FINALLY STOPPED WHEN I LIFTED MY FOOT OFF THE BRAKE AND BRAKED AGAIN. HAD THE CAR IMMEDIATELY TOWED TO THE HONDA DEALERSHIP WHERE I GOT IT. ALMOST A MONTH LATER THE CAR WAS RETURNED TO ME AND HONDA REPORTED THEY ALLEGEDLY FOUND NOTHING WRONG. I HAD TO ASSUME THEY WERE RIGHT AND IT MUST HAVE BEEN SOMETHING I DID WRONG BECAUSE I HAD NO PROOF OTHERWISE. RELUCTANTLY I STARTED DRIVING THE CAR AGAIN. WELL THIS PAST WEEK MY DAUGHTER WAS DRIVING THE CAR IN VERY SLOW TRAFFIC ON A BACK ROAD AND THE SAME THING HAPPENED TO HER. SHE STOPPED THE CAR AND THE CAR PROCEEDED TO GO FORWARD EVEN THOUGH HER FOOT WAS FULLY ON THE BRAKE. THIS TIME SHE HIT THE TRAILER HITCH OF THE LARGE CAR IN FRONT OF HER IN LINE. WE CALLED AMERICAN HONDA AGAIN AND STATED WE DO NOT WANT THIS CAR ANY LONGER. WE WOULD EVEN BE WILLING TO TRADE IT FOR ANOTHER MODEL AND YEAR. WE HAVE BEEN TOLD THAT UNLESS WE HAVE "PROOF" THAT THIS IS HAPPENING, THERE IS NOTHING THEY ARE WILLING TO DO. THIS IS COMPLETELY UNACCEPTABLE TO US! WHAT IF THE NEXT TIME THIS HAPPENS, THE DRIVER IS STOPPED FOR PEDESTRIANS IN A CROSS WALK AND THE CAR LURCHES AHEAD AND HITS AND SERIOUSLY INJURES OR KILLS A PEDESTRIAN?? CURRENTLY FEELING BETRAYED BY THE BRAND THAT WE HAVE STOOD BY FOR YEARS, BECAUSE THEY ARE UNWILLING TO REMOVE A POTENTIALLY UNSAFE CAR FROM THE STREETS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10893733August 6, 2016
AIR BAGS
TAKATA RECALL. I WENT TO BOARDWALK HONDA AT 6807 TILTON RD, EGG HARBOR TOWNSHIP, NJ 08234 LAST MAY 14, 2016 FOR THE TAKATA DRIVER'S SIDE AIRBAG RECALL ON MY HONDA CR-V 2009 MODEL. I WAS TOLD THAT IT STILL WAS NOT AVAILABLE. I ASKED IF THEY COULD PROVIDE ME A TEMPORARY ALTERNATIVE TRANSPORTATION BUT THEY SAID AT THAT TIME ALL VEHICLES RESERVED TO THEM FROM ENTERPRISE WERE IN USE ALREADY. I KEPT ON FOLLOWING UP WITH THEM EVERY WEEK AND EVEN ASKED IF THEY COULD REIMBURSE ME IF I RENTED A CAR. THEY TOLD ME TO CALL AMERICAN HONDA ABOUT THAT. UNFORTUNATELY, AMERICAN HONDA'S NUMBER, 1-888-234-2138 AUTOMATICALLY REDIRECTS YOU TO AN AUTOMATED ANSWERING SYSTEM WHICH TELLS THE CALLER TO COORDINATE WITH YOUR DEALER. I HAVE TRIED CALLING OTHER DEALERS BUT THEY TOLD ME THE AIRBAG WAS VIN SPECIFIC AND ONCE IT'S ORDERED BY ONE DEALER, THEY CAN'T ORDER IT AGAIN. I'M GETTING CONCERNED BECAUSE WE HAVE A 2 YR OLD AND A NEWBORN BABY AND IT'S BEEN ALMOST 3 MONTHS AND I FEAR FOR OUR SAFETY EVERY TIME I USE THAT CAR. I ONLY WANT THEM TO PROVIDE ME A RENTAL CAR WHILE WAITING FOR THE PARTS TO COME AND NOT GIVE ME THE RUNAROUND EVERY TIME I CALL THEM. I SINCERELY HOPE YOU COULD HELP WITH OUR SITUATION. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893773August 6, 2016
AIR BAGS
'TAKATA RECALL" I HAVE BEEN TRYING TO GET THE HONDA DEALERSHIP IN ROSEVILLE AUTO MALL TO REPLACE THE AIR BAGS. I WAS TOLD NOT TO LET ANYONE SIT IN THE PASSENGER SEAT. THEY DO NOT HAVE THE REPLACEMET AIR BAGS. I ASKED FOR A LOANER CAR. THEY NOW WILL NOT CALL ME BACK OR ACCEPT MY PHONE CALLS. VERY SCAREY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893619August 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893628August 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V06100 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893339August 5, 2016
ELECTRICAL SYSTEM
FRONT PASSENGER DOOR LOCK MECHANISM FAILURE PREVENTS NORMAL OPERATION OF THE MANUAL LOCK CONTROL AND LOCKS PASSENGERS INTO THE VEHICLE. WITH THE FAILURE, THE MANUAL LOCK CONTROL HAS HIGH MECHANICAL RESISTANCE AND IMMEDIATELY RETURNS TO THE LOCK POSITION AFTER ATTEMPTING TO UNLOCK. THIS POWER LOCK FAILURE IS NOT NOT FAIL SAFE, AND CREATES A SAFETY HAZARD AS IT IS NEARLY IMPOSSIBLE TO UNLOCK AND THEN OPEN THE DOOR BEFORE THE DOOR LOCKS ITSELF. EXITING THE VEHICLE IN EMERGENCY SITUATIONS SUCH AS AN ACCIDENT IS COMPROMISED AS PASSENGERS ARE LOCKED INTO THE VEHICLE. I RESPECTFULLY REQUEST THE INITIATION OF A SAFETY INQUIRY FOR THIS FAILURE TO SUPPORT A MANDATORY RECALL FOR POWER LOCK FAILURES IN 2007 AND OTHER AFFECTED YEARS OF THE HONDA CRV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893420August 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893394August 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF WARNING INDICATOR ILLUMINATED SPORADICALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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