Honda CR-V Complaints

16,579 consumer complaints on file.

#10894310August 9, 2016
AIR BAGS
TL* TAKATA RECALL- THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/19/16*LJ UPDATED 11/03/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894385August 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894410August 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894421August 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 11/01/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 09/08/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894506August 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894508August 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894597August 9, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894599August 9, 2016
AIR BAGS
TAKATA RECALL. I HAVE CONTACTED MY LOCAL HONDA DEALER "KASTNER HONDA" NAPA, CA 2 TIMES THIS YEAR AFTER RECEIVING TWO RECALL LETTERS FROM AMERICAN HONDA IN TORRENCE, CA THEY TELL ME THAT THEY TELL ME THAT THE TAKATA AIRBAG REPLACEMENTS ARE STILL ON BACK ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894607August 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893896August 8, 2016
AIR BAGS
IT HAS BEEN OVER 60 DAYS SINCE WE CONTACTED OUR LOCAL HONDA DEALER, AND THEY STILL SAY THEY ARE WAITING FOR THE PART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893910August 8, 2016
AIR BAGS
TAKATA AIRBAGS - SINCE THE RECALL WAS ANNOUNCED AND THE FIRST LETTER RECEIVED, NOVEMBER- DECEMBER 2015, THE DATE UPON WHICH THE PARTS WOULD BE AVAILABLE TO REPLACE THE AIRBAGS HAS CONTINUED TO BE PUSHED BACK. IT IS NOW AUGUST 2016 AND MY DAUGHTER, WHO DRIVES THE CAR, LEAVES FOR COLLEGE IN 8 DAYS, AND SHE WILL BE DRIVING HER CAR. MEANWHILE ANOTHER LETTER ARRIVES LAST WEEK SAYING THAT THE PASSENGER SIDE AIRBAG IS ALSO RECALLED IN ADDITION TO THE DRIVER'S SIDE. WHY A COMPANY SUCH AS HONDA WOULD HAVE HID THIS KNOWLEDGE FROM THE VERY FIRST RECALL IS APPALLING, MY DAUGHTER IS NOT ELIGIBLE FOR THE RENTAL CAR THEY ARE OFFERING BECAUSE SHE IS NOT YET 21. AGAIN, SHE LEAVES IN 8 DAYS FOR HER FIRST YEAR OF COLLEGE. INITIALLY, I USED THE HONDA WEBSITE TO ENTER THE CARS INFORMATION AND VERY THE RECALL. I PROVIDED A PLACE TO CLICK AND CHOOSE A DEALERSHIP TO REPLACE THE PARTS. ONLY PROBLEM IS THE EVEN THOUGH IT LET YOU CHOOSE A DEALERSHIP, IT DID NOT SHARE WITH THE DEALERSHIP THE CARS INFO SO THAT THE PARTS COULD BE ORDERED. I SUPPOSE THIS SHOULD NOT MATTER SINCE THE COMPANY CAN NOT REPAIR THE AIRBAGS AND LEAVES MY DAUGHTERS LIFE IN DANGER. ET, THEIR HONDA WEBSITE WAS NOT AS EFFICIENT AS THEY WOULD LIKE IT TO SEEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893936August 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893939August 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/30/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893924August 8, 2016
AIR BAGS
TAKATA RECALL - I RECEIVED A SAFETY RECALL FROM HONDA CONCERNING THE PASSENGER SIDE AIRBAG. HONDA STATED PARTS WOULDN'T BE AVAILABLE UNTIL LATE SUMMER/FALL. THE PROPOSED SOLUTION BY HONDA "AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER'S SEAT UNTIL RECALL IS REPAIRED" IS NOT A REALISTIC SOLUTION. I TRANSPORT MULTIPLE PASSENGERS AND NEED TO HAVE SOMEONE SIT IN THE FRONT PASSENGER'S SEAT. I CALLED HONDA AUTOMOBILE CUSTOMER SERVICE ON 7/26/16 TO REQUEST AN ALTERNATE VEHICLE. I WAS TOLD A CASE MANGER WOULD CALL ME WITHIN 2-3 BUSINESS DAYS. THEY ALSO STATED THEY WOULD ESCALATE MY REQUEST SO THAT I COULD GET A RESPONSE SOONER. I'VE MADE FOUR MORE CALLS SINCE THE INITIAL ONE WITH THE LATEST BEING ON 8/6/16. EACH TIME THE HONDA REP SAID THEY WOULD ESCALATE MY CASE FOR A QUICKER RESPONSE BUT CASE MANGERS ARE OVERLOADED. AS OF TODAY, 8/8/16, I STILL HAVEN'T RECEIVED THE FIRST CALL FROM A CASE MANGER CONCERNING THE REQUEST FOR AN ALTERNATE VEHICLE. THIS IS TOTAL UNSAT AND I'M SURE I'M NOT THE ONLY ONE HAVING THIS ISSUE WITH HONDA. HONDA'S LACK OF PROPER PLANNING TO HANDLE THE RESPONSE TO THE SAFETY RECALL THEY SENT OUT IS CAUSING A HARDSHIP FOR THOSE THAT NEED TO USE THE PASSENGER'S SEAT. HONDA SHOULD BE DIRECTED TO HIRE MORE CASE MANGERS AND WORK OFF THE BACKLOG OF REQUEST SOONEST. THEY SHOULD ALSO BE DIRECTED TO HAVE A CASE MANGER CALL ME CONCERNING MY REQUEST. THANKS IN ADVANCE FOR ANY ASSISTANCE YOU CAN PROVIDE IN THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893964August 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893989August 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894008August 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894043August 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 10/13/16 *BF UPDATED 03/14/17*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894069August 8, 2016
AIR BAGS
I CONTACTED KEN GARFF HONDA DOWNTON (64 EAST 900 SOUTH, SLC, 84111) ON MAY 3, 2016 REQUESTING THE RECALL REPLACEMENT AND THEY TOLD ME IT WOULD TAKE A COUPLE OF WEEKS BEFORE THEY CONTACTED ME AND IT HAS NOW BEEN OVER THREE MONTHS. THE RECALL NOTICE ON RECEIVED FROM HONDA INDICATED I COULD PUT IN A COMPLAINT IF I HAD NOT BEEN HELPED WITHIN 60 DAYS, IT HAS BEEN OVER 90.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894071August 8, 2016
AIR BAGS
TAKATA RECALL. I HAVE RECEIVED 2 RECALL NOTICES: DRIVERS SIDE NEARLY A YEAR AGO , AND PASSENGER SIDE RECEIVED JULY 2016 . WHEN CALLING FOR AN APPOINTMENT RE THE JULY NOTICE(RECOMMENDS NO PASSENGERS IN FRONT SEAT!) I WAS TOLD NO PARTS WERE AVAILABLE. " ON ORDER " .DON WESSEL HONDA, SPRINGFIELD, MO. WANT ACTION!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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