Honda CR-V Complaints

16,579 consumer complaints on file.

#10894760August 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894771August 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894776August 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894839August 10, 2016
AIR BAGS
TAKATA RECALL. REPLACEMENT PARTS STILL NOT AVAILABLE AND HONDA REFUSES ALTERNATE TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894837August 10, 2016
SUSPENSION
THIS VEHICLE HAS 24,000 MILES AND THE REAR STRUTS FAILED. BECAUSE OF THE STRUTS FAILURE THE VEHICLE BOUNCES AND DOES NOT RIDE NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894877August 10, 2016
AIR BAGS
TAKATA RECALL...HONDA'S MISLEADING INSTRUCTIONS REGARDING, DENIED TEMPORARY WORKAROUND FOR, AND LIABILITY RELEASE WAIVER REQUIREMENT.... IN MARCH 2016 I GET A LETTER FROM HONDA CORPORATE INFORMING ME OF THE RECALL THAT SAID DO NOTHING AND THAT I WOULD BE CONTACTED WHEN PARTS WERE AVAILABLE IN SUMMER. WHEN I CALLED THE DEALERSHIP TODAY (AUGUST) TO FOLLOW UP, I WAS TOLD THAT BECAUSE I HADN'T CALLED THE DEALERSHIP IN MARCH, THEY NEVER ORDERED MY PARTS. I READ THEM THE LETTER, VERBATIM, AND ASKED WHERE DOES IT SAY I WAS SUPPOSE TO CALL THE DEALERSHIP BEFORE YOU'D ORDER PARTS? REP HAD NO ANSWER. THE LETTER ALSO SPOKE OF A PROVISION FOR "TEMPORARY ALTERNATIVE TRANSPORTATION," YET WHEN I ASKED THE DEALERSHIP WHAT THAT WAS ABOUT, I WAS TOLD THEY DIDN'T KNOW ANYTHING ABOUT THAT. I CALLED NATIONAL HONDA TO COMPLAIN ABOUT THIS. I WAS TOLD THAT THE LETTER THAT WOULD HAVE TOLD ME TO CALL THE DEALERSHIP HAD "BEEN DELAYED" BUT THAT THE DEALERSHIP SHOULD HAVE OFFERED ME A LOANER. I CALLED BACK, AND WAS TOLD THAT TO GET A LOANER I MUST DRIVE THE UNSAFE CAR TO THEM TO HAVE THE MILEAGE VERIFIED, THEN, SIGN A WAIVER RELEASING HONDA FROM LIABILITY IF SOMETHING HAPPENED WHEN I DROVE THAT UNSAFE CAR HOME. IF THE VEHICLE IS SO UNSAFE TO DRIVE THAT I MUST SIGN A WAIVER TO TAKE IT HOME, THEN WHY DO THEY REQUIRE ME TO DRIVE IT THERE SO THAT THEY CAN SEE HOW MANY MILES ARE ON IT? ALSO, TO PICK UP THE LOANER CAR, I'D NEED A PASSENGER TO DRIVE IT HOME WHILE I DROVE THE UNSAFE VEHICLE HOME, BUT THIS WOULD PUT THE PASSENGER AT RISK WHEN WE DROVE TO HONDA SO THAT THEY CAN SEE THE MILEAGE AND TO PICK UP THE LOANER CAR. THE LOGIC ESCAPES ME. HAVE SOMEONE DRIVE A LOANER CAR TO MY HOME, HAVE THEM LOOK AND VERIFY MY MILEAGE WHILE THEY'RE HERE, AND THEN NO ONE HAS TO DRIVE THE UNSAFE CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894874August 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 03/08/17 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894927August 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V06100 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894930August 10, 2016
AIR BAGS
TAKATA RECALL - HONDA IS NOT ISSUING REMUNERATION FOR LOSS OF USAGE OF VEHICLE WHILE I WAIT FOR REPAIR. THIS IS FORCING ME TO USE AN UNSAFE VEHICLE. THIS IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894919August 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894923August 10, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894691August 10, 2016
AIR BAGS
TAKATA RECALL I RECEIVED A NOTIFICATION ABOUT MY CAR FROM HONDA USA IN THE SPRING. I CONTACTED THE HONDA DEALERSHIP AND THEY TOLD ME THAT THE PARTS WOULD BE AVAILABLE IN THE EARLY SUMMER. I CONTACTED THEM AGAIN YESTERDAY,8/9/2016. A SERVICE TECH SCHEDULED AN APPOINTMENT FOR 8/14/16 AND TOLD ME THAT THE REPAIR WOULD TAKE ABOUT 90 MINUTES. LESS THAN A HOUR LATER I RECEIVED A MESSAGE TO CALL THE DEALERSHIP BACK. THE MAN DID NOT LEAVE HIS NAME. THE RECEPTIONIST TOLD ME HIS FIRST NAME, PETER. HE DID NOT ANWER HIS DIRECT LINE. I WAS TRANSFERRED TO SOMEONE ELSE, NANCY. SHE TOLD ME THAT HONDA HAD NOT YET PROVIDED THE PART AND THAT "SUMMER" WAS A VAGUE TIMELINE. SHE TOLD ME THAT THE REPORTED INCIDENTS ALL TOOK PLACE IN THE SOUTH WHERE IT IS HOT AND HUMID AND THAT I HAD NO REASON TO BE CONCERNED. MASSACHUSETTS HAS BEEN VERY HOT AND HUMID THIS SUMMER. I COMMUTE IN AND AROUND BOSTON, MA WHERE TRAFFIC IS TERRIBLE. I AM VERY CONCERNED ABOUT MY SAFETY IN THE EVENT OF AN ACCIDENT. THE WOMAN TOLD ME TO CALL AROUND OTHER HONDA DEALERS TO SEE IF THEY HAD THE PARTS. SHE SAID THAT THE DEALERSHIP WILL NOT NOTIFY ME WHEN THE PARTS ARE AVAILABLE, I HAVE TO KEEP CHECKING. I KNOW OTHER HONDA OWNERS WHO HAVE HAD THEIR CARS REPAIRED 2 MONTHS AGO. THEY WERE PROVIDED LOANER CARS UNTIL THE PARTS WERE IN STOCK WITHOUT QUESTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894690August 10, 2016
ELECTRICAL SYSTEM
IN 2008 HONDA CR-V, I HAVE NOTICED SINCE JULY 2016, THAT PASSENGER DOOR LOCKS (FRONT AND REAR) AUTOMATICALLY UNLOCK WHEN VEHICLE IS IN MOTION. ALSO, WHEN VEHICLE IS PARKED, THE DRIVER IS UNABLE TO LOCK THE VEHICLE USING KEY AND NO MANUAL LOCK OPTION IS AVAILABLE. DISCUSSED THIS PROBLE M WITH HONDA DEALER A FEW TIMES AND I WAS INFORMED THAT THERE IS NO RECALL FOR PASSENGER SIDE DOOR LOCK ACTUATOR PROBLEM. I HAD RECEIVED A LETTER FROM AMERICAN HONDA MOTOR CO., INC. IN BEGINNING OF 2015, AND MADE AN APPOINTMENT WITH HONDA DEALER AND AT THAT TIME ONLY DRIVER SIDE DOOR LOCK WAS COVERED (NOT OTHER THREE DOOR LOCKS). DEALER IS STATING THAT I MUST PAY FOR DIAGONISIS AND REPAIRS. ITEM 3 OF LETTER I RECEIVED FROM HONDA IN 2015 DID NOT SPECIFICALLY STATES: "IF A DOOR LOCK ACTUATOR ON YOUR CR-V MALFUNCTIONS, YOU MAY BE ELIGIBLE TO RECEIVE DOOR LOCK ACTUATOR REPAIRS UNDER AN EXTENDED WARRENTY WITHOUT CHARGE AT AN AUTHORIZED HONDA DEALER..." THIS IS A SERIOUS SAFETY CONCERN SINCE MY ABILITY TO LOCK THE CAR AT ALL TIMES (WHEN REQUIRED) IS COMPROMISED DUE TO MALFUNCTIONING PARTS INSTALLED IN 2008 HONDA CR-V.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894696August 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894709August 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V601000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/01/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894719August 10, 2016
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2015 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD WHILE ATTEMPTING TO PULL INTO A PARKING SPACE. THE FAILURE RESULTED IN UNINTENDED MOVEMENT OF APPROXIMATELY EIGHT FEET AND CRASHED INTO A BUILDING, WHICH SHATTERED THE GLASS DOOR. THE VEHICLE WAS TOWED TO A COLLISION SHOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 16,319. UPDATED 10/18/16*LJ UPDATED 11/17/16*LJ *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10894725August 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/05/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894266August 9, 2016
AIR BAGS
TAKATA RECALL.. RECALL FOR DRIVER SIDE AIR BAGS FIX TOOK 2 MONTHS A LOANER CAR WAS PROVIDED. HAD CAR FOR APPROXIMATELY ONE MONTH RECEIVED SECOND NOTICE FOR PASSENGER SIDE AIR BAG ON 07/2016 FIX WONT BE AVAILABLE TIL LATE SUMMER EARLY FALL. RECOMMEND NOT TO TRANSPORT PASSENGER IN FRONT SEAT. I REQUESTED A LOANER APPROXIMATELY 2 WEEKS AGO AND WAS RECENTLY INFORMED THAT THE REQUEST WAS SENT TO THE ESCALATION DEPARTMENT AND THAT THEY WOULD CALL ME WHEN THEY GET TO MY REQUEST. I PURCHASED THE VEHICLE BECAUSE I NEEDED THE SPACE AND NOT BEING ABLE TO TRANSPORT ANYONE IN THE FRONT SEAT MAKES MY CARE UNUSABLE. HONDA HAD ME PARK MY CAR FOR 2 MONTHS UNTIL THEY RECEIVED THE DRIVER SIDE AIR BAGS AND I KNOW THAT WHILE THEY WERE WAITING FOR THE DRIVER SIDE AIR BAGS TO BE REPAIRED HONDA KNEW THAT THE PASSENGER SIDE AIR BAGS WERE DEFECTIVE AS WELL. I STRONGLY FEEL THAT THEY SHOULD PROVIDED A LOANER UNTIL THE REPAIRS WERE COMPLETE OR BUY BACK MY CAR FOR A FAIR PRICE. WHEN I PURCHASED MY VEHICLE I BOUGHT A FOUR SEAT CAR NOT THREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894281August 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894302August 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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