Honda CR-V Complaints

16,579 consumer complaints on file.

#10903814September 6, 2016
STRUCTURE
TL* THE CONTACT OWNS A 2015 HONDA CR-V. AFTER EXITING THE VEHICLE AFTER PARKING IT IN A GARAGE, IT CONTINUED TO RUN WHILE IDLING. AS A RESULT, CARBON MONOXIDE FILLED THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT AND HIS SPOUSE WENT TO THE HOSPITAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 14,000. THE CONSUMER STATED THE VEHICLE WAS ACCIDENTALLY LEFT RUNNING., DUE TO THE VEHICLE BEING EQUIPPED WITH PUSH START. UPDATED 11/08/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903835September 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903856September 6, 2016
AIR BAGS
ALMOST MORE THAN SIX MONTHS NOW PARTS ARE NOT AVAILABLE. FOR RENTALS CAR WHEN WE CALL COMPANY-WE DIRECTED TO DEALER AND WHEN TO DEALER WE ARE DIRECTED TO COMPANY-VICE VERSA. CANNOT AFFORD TO RISK LIFE AND ALSO CANNOT AFFORD TO KEEP ON DIFFERENT PEOPLE AND HANGING THE PHONE FOR HOURS WASTING MY WORK HOURS AND PAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903890September 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904194September 6, 2016
UNKNOWN OR OTHER
WHEN CAR IS ON, STATIONARY & DRIVING FOR BOTH ISSUES: NOXIOUS SMELLING FUMES SINCE I GOT THE CAR. HAD IT CHECK BY HONDA DEALER IN 2011 AND WAS TOLD THAT THERE WAS NO PROBLEM. I OFTEN GET NAUSEATED, BUT MY DAUGHTER AND HUSBAND GETS VERY NAUSEATED AND HEADACHE, GENERAL UN-WELLNESS ALL THE TIME THEY ARE IN THE CAR. IT SEEMS TO BE GETTING WORST. THIS CAR ALSO HAS A VIBRATION PROBLEM THAT HAS ALWAYS BEEN A PART OF THIS MODEL AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904198September 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904206September 6, 2016
AIR BAGS
TAKATA RECALL HELLO, WE CALLED HONDA ON 5/31/16 TO ORDER A NEW PASSENGER SIDE AIRBAG. AT THE TIME WE WERE TOLD THAT IT WOULD TAKE A COUPLE MONTHS TO ARRIVE. I CALLED HONDA CUSTOMER SERVICE ON 7/29/16 FOR AN UPDATE AND WAS PROVIDED WITH CASE #4880672. ON EITHER MONDAY OR TUESDAY 8/22-23, WE RECEIVED A CALL FROM FLETCHER JONES HONDA IN CHICAGO THAT THE AIRBAG WE HAD ORDERED WAS IN. WE WERE TOLD IT WOULD TAKE ROUGHLY 3 HOURS TO REPLACE. I MADE AN APPOINTMENT FOR FRIDAY 8/26 AT 10:30AM. WHEN I ARRIVED, I WAS TOLD THAT THEY WERE ALSO GOING TO REPLACE THE DRIVER'S SIDE AIRBAG FREE OF CHARGE. I WAS TOLD THE SERVICE TO REPLACE THE PASSENGER SIDE AND DRIVER'S SIDE AIRBAG WOULD BE 4-5 HOURS. AROUND 3:15 I RECEIVED A PHONE CALL THAT MY CAR WAS READY, BUT THEY WERE NOT ABLE TO REPLACE THE PASSENGER'S SIDE AIRBAG BECAUSE AFTER THEY HAD OPENED EVERYTHING UP TO PUT INTO THE REPLACEMENT BAG, THEY COULD NOT FIND THE PARTS. I WAS TOLD I WOULD RECEIVE A CALL FROM THE SERVICE MANAGER AND AS OF TODAY 9/6, I STILL HAVE NOT. MY MAIN ISSUES ARE: -I ORDERED THE PASSENGER SIDE AIRBAG ON 5/31 AND OVER 3 MONTHS LATER, STILL DO NOT HAVE THE PART -WE ARE PUTTING OURSELVES IN HARM'S WAY BY DRIVING WITH A FAULTY AIRBAG -I TOOK OFF A DAY OF WORK AND WAITED 4.5 HOURS ON 8/26 FOR A SERVICE THAT WASN'T EVEN PERFORMED AND I WILL HAVE TO GO BACK TO THE CITY AND DO THE SAME AGAIN. -NO ONE HAS BEEN ABLE TO GIVE ME ANY CONCRETE INFORMATION AS TO WHEN THE AIRBAG SHOULD ARRIVE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904223September 6, 2016
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
PASSENGER FRONT DOOR LOCK ACTUATOR (NHTSA REFERENCE: #10057463) - I WAS NEVER NOTIFIED BY HONDA OF THIS CLASS-ACTION SETTLEMENT - MY MECHANIC INFORMED ME ON 8-30-16 OF THIS SETTLEMENT DURING A ROUTINE OIL CHANGE - AFTER CONTACTING HONDA AMERICA AT 800-999-1009 -EXT [XXX], I WAS INFORMED THE SETTLEMENT FOR THE PASSENGER FRONT DOOR ACTUATOR WAS AMENDED AND TERMINATED AS OF NOVEMBER 2015 - MY PASSENGER FRONT DOOR ACTUATOR HAS BEEN NON-WORKING SINCE THE 1ST QUARTER OF 2015 - HONDA HAS POLITELY REFUSED ANY CORRECTIVE ACTION - TWICE I HAVE BEEN INFORMED THAT A MANAGER WILL CALL TO REVIEW MY REQUEST; NO CALLS HAVE BEEN RECEIVED - I HAVE RECEIVED RECALL NOTICES FROM HONDA (I.E. MARCH 2016 REGARDING THE AIRBAGS) SO I AM DEFINITELY IN THEIR COMPUTER SYSTEM - HAD I BEEN MADE AWARE OF THE PASSENGER FRONT DOOR ACTUATOR SETTLEMENT I WOULD HAVE IMMEDIATELY CONTACTED THE LOCAL HONDA DEALER FOR A PROMPT AND FULL REPAIR FREE OF CHARGE QUESTIONS: A) DOES HONDA AMERICA BEAR ANY BURDEN OF HAVING TO DOCUMENT THEY DID SEND WRITTEN NOTIFICATION OF THIS SETTLEMENT IN A TIMELY MANNER? B) WHY WAS A TERMINATION DATE AGREED TO OF NOV. 2015? IF A PART IS DEFECTIVE, AS IT CLEARLY IS IN MY SITUATION, IT WILL REMAIN DEFECTIVE EVEN AFTER NOV. 2015? C) WHAT RECOURSE DO I HAVE THAT THE NHTSA CAN ASSIST ME WITH? THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904220September 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS) MONTHS AGO. THE DEALER HAD BEEN UNABLE TO DETERMINE WHEN THE MANUFACTURER MAY SUPPLY THE PARTS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904224September 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904238September 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/01/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903598September 5, 2016
AIR BAGS
TAKATA RECALL HONDA HAS ISSUED A RECALL LETTER THAT STATES WE MAY NOT ALLOW A PASSENGER TO RIDE IN THE FRONT PASSENGER SEAT OF THE CR-V, T HEY HAVE GIVEN US NO TIME TABLE FOR A REPAIR AND WILL NOT OFFER A VEHICLE THAT DOES NOT POSE A SAFETY HAZARD AS A TEMPORARY SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903604September 5, 2016
STRUCTURE:BODY, SEATS, UNKNOWN OR OTHER
HONDA CR-V LEAKS RAINWATER ONTO FLOORS OF VEHICLE. AN INCH OF WATER IN THE PASSENGER COMPARTMENT MAKES IT DANGEROUS TO OPERATE PEDALS WHICH BECOME SLIPPERY FROM FOOTWARE, WATER DAMAGE TO FIRE EXTINGUISHER AND OTHER SAFETY EQUIPMENT STORED ON FLOOR FOR TIMES OF EMERGENCY. MANY, MANY COMPLAINTS FROM OTHER CR-V OWNERS EXPERIENCING THE SAME PROBLEM ONLINE. I DRIED OUT THE CARPET, IT RAINED AGAIN AND ANOTHER INCH OF WATER INSIDE THE VEHICLE. IF MILDEW/MOLD GROWS THIS BECOMES A SERIOUS HEALTH HAZARD JEPORDIZING ANYONE RIDING IN THE VEHICLE, ESPECIALLY THOSE WITH COMPRAMISED IMMUNE SYSTEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903606September 5, 2016
AIR BAGS
TAKATA RECALL SINCE JULY 18, 2016 I HAVE MADE FIVE CALLS TO HONDA TO INQUIRE OF ESTIMATED TIME ARRIVAL FOR PARTS OF PASSENGER SIDE AIRBAG. NO ETA WAS ABLE TO BE GIVEN TO ME. HONDA REPS SUGGESTED THAT THEY WERE WORKING DILIGENTLY TO SOLVE PROBLEM, AND STRONGLY ADVISED THAT PASSENGER SEAT SHOULD NOT BE USED. ONE REP STATED THAT IT COULD BE UNTIL 2017 FOR PARTS TO ARRIVE TO MY LOCAL HONDA DEALER. REPS HAVE STATED THAT MY CASE #04965364 HAS BEEN APPOINTED A CASE MANAGER, BUT NO CASE MANAGER HAS EVER CONTACTED ME. SINCE 8/04/2016, I HAVE MADE THREE REQUESTS FOR ALTERNATIVE TRANSPORTATION, BUT NO ONE FROM HONDA HAS CONTACTED ME TO EXPEDITE THIS REQUEST. IN A NUTSHELL, MY COMPLAINT FOCUSES ON THE FACT THAT HONDA ADVISES NOT TO USE PASSENGER SIDE SEAT OF VEHICLE FOR A STILL UNDETERMINED LENGTH OF TIME, YET WILL NOT PROVIDE ME WITH AN ALTERNATIVE FORM OF TRANSPORTATION UNTIL SUCH TIME AS PARTS ARE READY TO REMEDY AIRBAG RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903624September 5, 2016
AIR BAGS
TAKATA RECALL. ITS BEEN 2 -1/2 MONTHS SINCE MY RECALL AND I HAVE NOT RECEIVED MY REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903672September 5, 2016
VEHICLE SPEED CONTROL
CAR WAS BEING DRIVEN IN A PARKING LOT AND AS THE DRIVER PULLED INTO A PARKING SPACE AND WAS PRESSING ON THE BRAKES, THE CAR BEGAN TO ACCELERATE. THE CAR JUMPED A CURB, AND CONTINUED TO ACCELERATE UNTIL STRIKING A TREE IN FRONT OF A BUSINESS. DRIVER SMELLED A BURNING ODOR JUST BEFORE THE ACCELERATION STARTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10903531September 4, 2016
ELECTRICAL SYSTEM, STEERING, VISIBILITY/WIPER
THIS CAR HAS BEEN AN ABSOLUTE NIGHTMARE. I LITERALLY CANNOT KEEP IT RUNNING. HONDA NOW USES SOY BASED WIRING WHICH ATTRACTS RODENTS. I HAVE SEVERAL OTHER CARS IN THE DRIVEWAY PLUS FARM EQUIPMENT. MOWERS, LAWN MOWERS ETC. THE RODENTS TARGET SPECIFICALLY THE HONDA. HAD TO HAVE THE POWER STEERING SUB HARNESS REPLACED TWICE LAST FALL AND WINDSHIELD WASHER TANK, AT 3020 MILES, 4434 MILES, 5045 MILES. FIRST TWO REPAIRS WERE SUB HARNESS. IT NOW IS IN THE SHOP AGAIN FOR LOSS OF POWER STEERING DUE TO RODENT DAMAGE AT 16660 MILES, LOSS OF POWER STEERING SUB HARNESS. I HAD A HONDA CR-V 04 BEFORE THIS ONE AND IT DID NOT GET RODENT DAMAGE. THIS IS DIRECTLY RELATED TO HONDA'S SOY BASED WIRING ..... THEY WILL NOT HONOR ANY CUSTOMER SATISFACTION AT ALL CONCERNING THIS ISSUE. THE DEALER WHERE I BOUGHT THE CAR ALL BUT LAUGHED IN MY FACE. THE DEALER NOW DOING THE REPAIRS HAS BEEN VERY RESPECTFUL ALTHOUGH HONDA WILL TAKE NO RESPONSIBILITY FOR THIS PROBLEM. I AM CONCERNED ABOUT THIS ALSO AS SAFETY ISSUE...... THREE TIMES NOW MY POWER STEERING HAS GONE OUT. LUCKILY I WAS STILL IN MY YARD AND WAS ABLE TO PARK THE CAR SAFELY AND HAVE IT TOWED. I HAVE NOT TRIED TO DRIVE IT ONCE THE STEERING GOES OUT... VERY DIFFICULT TO TURN THE VEHICLE AND I WOULD THINK VERY DANGEROUS AT HIGHWAY SPEEDS.... CAR WAS IN REVERSE AND MOTION WHEN POWER STEERING LOSS OCCURRED.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903532September 4, 2016
ELECTRICAL SYSTEM, STEERING
I WENT OUT SATURDAY MORNING STARTED THE CAR AND THE STEERING MALFUNCTION LIGHT WAS ON AND I HAD NO POWER STEERING (EPS). I CALLED THE DEALER THEY SAID THEY COULDN'T HELP UNTIL TUESDAY (MONDAY HOLIDAY) SO IT ISN'T FIXED YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903539September 4, 2016
AIR BAGS
TAKATA RECALL IS MAKING ME NERVOUS AND I NO LONGER FEEL COMFORTABLE DRIVING MY CAR GIVEN THE INFO PROVIDED BY THE GOVERNMENT SAFETY NOTICE. I WOULD LIKE TO HAVE MY AIRBAGS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903593September 4, 2016
ENGINE
GRINDING NOISE AT COLD START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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