Honda CR-V Complaints

16,579 consumer complaints on file.

#10903412September 3, 2016
AIR BAGS
TAKATA RECALL -I AM FILING A COMPLAINT AS PACIFIC HONDA IN HONOLULU, HAWAII, DID NOT REPAIR MY VEHICLE IN A TIMELY MANNER, WHICH PER AMERICAN HONDA IS 60 DAYS FROM THE DATE I FIRST CONTACTED THE DEALER FOR A REPAIR APPOINTMENT, MARCH 2016.THEY OFFERED A COMPACT RENTAL CAR AT 35.99 PER DAY BUT I NEEDED A LARGER CAR FOR WORK TO TRANSPORT SUPPLIES AND SHARED THE CAR WHEN MY SON RETURNED FROM COLLEGE IN MAY. I WOULD NEED TO PAY MORE FOR AN SUV PLUS AN ADDITIONAL 12.99 PER DAY, SINCE MY SON WASN'T 25 YEARS OLD. THEY PROMISED TO CALL AS SOON AS THE PART WAS AVAILABLE IN JULY. I CONTACTED THEM SEVERAL TIMES BEFORE JULY, THEN IN AUGUST WHEN THE AGENT SAID SHE WOULD ASK THE MANAGER TO AUTHORIZE DETAILING OF MY CAR, SINCE MOLD HAD GROWN ALL OVER THE INTERIOR AND MY CAR BATTERY DIED TWICE. I AGAIN LEFT A MESSAGE ON SEPTEMBER 2 TO ADVISE THAT I WANTED TO PICK UP A RENTAL CAR ON SEPTEMBER 5TH, HAVE MY CAR CLEANED AND REPAIRED AS SOON AS POSSIBLE. TERRY, FROM THE SERVICE DEPARTMENT RETURNED MY CALL AT 6:26 PM, AND ASKED IF I EVER CONTACTED HONDA, THEN ADVISED THAT THEY NO LONGER OFFERED A RENTAL CAR, (AS OF A WEEK OR TWO AGO) AND THE SERVICE MANAGER COULD CALL ME BACK ON TUESDAY, SEPTEMBER 6. THEN, WHEN I BECAME UPSET, SHE OFFERED AN APPOINTMENT ON FRIDAY, SEPTEMBER 9TH TO REPLACE THE DRIVER'S SIDE AIRBAG. IF THE APPOINTMENT WAS AVAILABLE, WHY WASN'T I CALLED AND SCHEDULED SOONER? WE REALIZE IT WAS NOT THE FAULT OF PACIFIC HONDA, THAT THE AIRBAG WAS DEFECTIVE, HOWEVER, IT IS THEIR RESPONSIBILITY TO RECTIFY THE SITUATION IN A TIMELY MANNER AND OFFER A COMPARABLE REPLACEMENT OR COMPENSATION FOR THE INCONVENIENCE WHEN A COMPARABLE REPLACEMENT WITHOUT ADDITIONAL EXPENSE IS NOT OFFERED. WE THINK WE HAVE BEEN MORE THAN REASONABLE WAITING FOR THE PART, AS WELL AS SAVING HONDA OVER $5,400.00 IN RENTAL CAR FEES (AS I COULD HAVE HAD IT FOR OVER THE PAST 150+ DAYS AT 35.99 PER DAY)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903437September 3, 2016
AIR BAGS
THE HONDA DEALER, OCEAN-HONDA IN PORT RICHEY FL. ONLY CHANGED THE DRIVER SIDE. PASSENGER SIDE NOT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903243September 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903293September 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903288September 2, 2016
AIR BAGS
TAKATA RECALL- I RCVD THE LETTER FROM HONDA IN MARCH 2016, STATING PARTS WOULD BE AVAILABLE IN SUMMER 2016- CALLED MY DEALER BECAUSE I WASNT SURE I WOULD FEEL SAFE DRIVING A DEATHTRAP AROUND (I DECIDED I DIDN'T WANT TO LEAVE MY CAR AT THE DEALERSHIP FOR MONTHS). NOTHING WAS EVER MENTIONED TO ME THAT I HAD TO ORDER THE AIRBAG MYSELF. NOR DOES IT STATE SUCH IN THE LETTER. I CALLED MY DEALER IN THE MIDDLE OF SUMMER 2016 SINCE I HAD HEARD NOTHING- AND OF COURSE NO ONE ANSWERS IN THE SERVICE DEPARTMENT. A COUPLE WEEKS LATER MY SALESMAN CALLS TO CHECK IN ON ME (COURTESY CALL I SUPPOSE) AND I MENTIONED THE AIRBAG. HE TRANSFERS ME TO THE SERVICE DEPT WERE I AM INFORMED I WAS SUPPOSED TO ORDER THE AIRBAG AND THAT IS WHY I HAVE HEARD NOTHING. I HAVE NEVER DEALT WITH A RECALL BEFORE BUT CONSIDERING HOW SERIOUS THIS ONE IS- WHY ON EARTH WOULDNT THE PARTS JUST BE SHIPPED OUT AND CUSTOMERS CALLED TO COME IN AT THEIR EARLIEST CONVENIENCE? OR AT THE LEAST A COURTEOUS CALL BE MADE MONTHS AGO. I BOUGHT A HONDA BECAUSE THEY ARE SUPPOSED TO BE RELIABLE CARS. NOT SURE I WILL EVER BUY ONE AGAIN AFTER THIS MESS. MY DEALERSHIP IS KEELER HONDA, 1111 TROY SCHENECTADY RD, LATHAM NY 12110.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903311September 2, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903339September 2, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2015 HONDA CR-V. THE DEALER WAS CONTACTED TO DETERMINE IF THE VEHICLE WAS INCLUDED IN ANY MANUFACTURER AIR BAG RECALLS. THE DEALER WAS UNABLE TO DETERMINE IF THE VEHICLE WAS INCLUDED OR EXCLUDED FROM ANY AIR BAG RECALLS. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THE VEHICLE WAS INCLUDED OR EXCLUDED FROM THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 10/13/16*LJ UPDATED 01/24/17.*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903384September 2, 2016
ELECTRICAL SYSTEM
WHEN VEHICLE IS RUNNING, AND IN MOTION, THE ENGINE WILL SUDDENLY STOP. ONCE STOPPED, I CAN START IT RIGHT BACK UP. TOUCHING THE KEYS IN THE IGNITION SWITCH MAY CAUSE THE SAME BEHAVIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903151September 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 AND 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903172September 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898834September 1, 2016
AIR BAGS
2011 HONDA CR-V. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902994September 1, 2016
AIR BAGS
TAKATA RECALL. FRONT PASSENGER AIRBAG NOT FIXED DUE TO UNAVAILABILITY OF PRODUCT FROM HONDA PER DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903020September 1, 2016
AIR BAGS
TAKATA RECALL- PARTS WERE TO BE AVAILABLE IN SUMMER OF 2016, I HAVE BEEN WAITING SINCE MARCH 23, 2016 FOR REPLACEMENT PARTS AND STILL HAVE NOT BEEN NOTIFIED AS OF SEPT 01, 2016! THIS IS VERY POOR EXECUTION OF THE PROGRAM!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902998September 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903000September 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903006September 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898799September 1, 2016
AIR BAGS
2008 HONDA CR-V. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER AIRBAG RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902905September 1, 2016
AIR BAGS
2007 HONDA CR-V. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903052September 1, 2016
UNKNOWN OR OTHER
I HAD MY TIRES ROTATED AT THE HONDA DEALERSHIP AND NOW THE TPMS WILL NOT GO OFF. THE TIRE PRESSURE LIGHT KEEPS COMING ON EVEN AFTER I CHECKED THE TIRE PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903106September 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda CR-V