Honda CR-V Complaints

16,579 consumer complaints on file.

#11427130July 30, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I bought a 2021 Honda CRV on May 01, 2021. On July 22 and again on July 25 this car just suddenly put on the breaks for no reason. On the second occasion my sister was in the car with me and was slung forward. She has had three heart attacks and has a pace maker and was so upset I feared her heart might fail her. I have had one heart attack and my heart was pounding too. Fortunately there was no car close behind me on either occasion or I would have been rear ended. Now I feel I must drive slowly because of this but that increases the likelihood of someone driving too close behind me and hitting me if the car stops suddenly. I took the car to the dealership but they said there was nothing wrong with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426923July 29, 2021
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
While driving on the NJ turnpike dashboard lights came on indicating system issue with adaptive cruise control, road hazard mitigation system and brake system. Went to the dealer and they said the radar needed to be replaced at a cost of $1300. Research on the internet indicates this is a problem with many 2017 Honda CRV's and class action lawsuits have been launched across the country. i believe there should be a recall on the 2017 Honda CRV since it is affecting so many vehicles. Thank You.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427019July 29, 2021
ELECTRICAL SYSTEM
The contact owns a 2017 Honda CR-V. The contact stated while starting the vehicle, several unknown warning lights illuminated and remained illuminated. The contact took the vehicle to the local dealer who inspected the vehicle and performed a system reset however, the warning lights remained illuminated. The contact took the vehicle back to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427023July 29, 2021
ELECTRICAL SYSTEM
Door actuators have failed on both the passenger front and right rear. They lock almost immediately after unlocking. There is a high risk the passengers may not be able to exit in an emergency and rescue could be delayed. I have owned this car since bought new in September 2006. This problem began in 2020 during the pandemic so I have not gone to a dealer. I recently found information about recall 12V338000 in 2015 but I was never notified of that recall (since expired). I have since moved to a new address and the vehicle remains registered to me at my new address. Online research tells me this is a known problem and owners are charged $300-800 for repairs - often more than once!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427078July 29, 2021
SEATS
Heated seats are ALWAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426475July 26, 2021
SUSPENSION
Incident started after putting car into drive, as the started to move I heard what sounded like a cell phone being dropped on the floorboard. That did not happen. I proceeded to pull out into road. While driving on road, wheels seemed sweervy/shaky. I kept my speed lower. Stopped vehicle, inspected wheels. Lug nuts and tires were tight. Told husband, he test drove car, kept speed low, on way home, driver, rear tire started to pull out from car. After pulling into driveway and inspecting car, driver, rear frame appeared to be completely corroded. Had car towed to look at by family friend, he said the whole frame was corroded and continued to fall apart moving forward up the frame. We researched the problem and heard there was a recall on this issue in Canada. We had no choice but to by a differ car at that time and no one thankfully hurt. We still have car on our property for any inspection needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426502July 26, 2021
POWER TRAIN
The contact owns a 2020 Honda CR-V. The contact stated that the vehicle was serviced at a tire shop and failed to shift into reverse. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing an unknown fuse to be replaced. The vehicle was repaired however, the failure recurred on July 23, 2021. The contact stated while driving 5 mph, she heard an abnormal sound coming from the vehicle before the vehicle stalled. The contact stated no warning light was illuminated. The contact stated she was unable to shift gears. The contact stated a bystander assisted her to manually shift the gear to be able to drive back to her residence. The contact towed the vehicle back to the local dealer. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 8,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426550July 26, 2021
ELECTRICAL SYSTEM
In less than three and half years, I have replaced the battery at least three times. This time like the others, the battery was DEAD. I took it to the dealership (Pacific Honda) and with documentation from O Reilly's confirming the battery was good. The initial evaluation from the dealership was some kind of module (can't remember the name he gave me) was the cause and needed to be replaced. The part was to be delivered the next day. However, later the next day I received a call informing me that the diagnosis was wrong. The "Shifter Base Assembly" was defective and not alerting the system the car was in park. That caused the electrical system to remain active and draining the battery. That part is on back-order and unknown when it will be available. My car is parked at the dealership at no use to me. A "Google" inquiry alerted me to a widespread module issue draining the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426470July 26, 2021
SERVICE BRAKES
A complete failure of the braking system occurred while operating the vehicle. This resulted in the vehicle "coasting" to a stop under the laws of physics only. No indicators were present until the time of failure at which point a number of them went off. In the aftermath of the incident, the brake pedal laid flat on the floorboard without the sense of hydraulic pressure present. The brake fluid reservoir was full. Had the vehicle been operating at higher speed, the potential for injury or loss of life is evident. This particular vehicle had under 3,000 miles when the incident occurred. The issue was reproduced by the dealership and has a label that reads "DO NOT DRIVE" on it at the moment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426149July 23, 2021
POWER TRAIN
The contact owns a 2015 Honda CR-V. The contact stated while driving 35 mph, the vehicle lost motive power but did not shut-off. There were no warning lights illuminated. The contact stated that the accelerator pedal and the brake pedal were depressed but failed to respond. The contact veered to the side of the road where she attempted to drive the vehicle again but was unsuccessful. The vehicle was towed to the dealer who diagnosed that the transmission needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426207July 23, 2021
UNKNOWN OR OTHER
The air conditioner wasn't cooling. We tested and found the driver's side was only blowing 68 degrees and the passenger side was 55 degrees at the lowest setting. I took it to the dealer and they found a leak in the discharge hose. Please see the attached fix and invoice. I believe these suvs should be re-called and that I should be reimbursed the $100 deductible I had to pay for it to be fixed. Thanks!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426226July 23, 2021
ENGINE
SUV stalls when starting after overnight or day stay and driving slowly in reverse for about 3 yards. The engine can be restarted with starter button. This is dangerous, because I am parking for work in an underground garage with minimal lighting and other drivers do not expect a vehicle stalled half way pulling out from a parking space.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425953July 22, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact stated that while her daughter was driving approximately 70 mph, the vehicle stalled with several unknown warning lights illuminated. The vehicle was not drivable. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired however, the repair was pending. Upon investigation, the contact associated the failure with NHTSA campaign number: 21V215000 (Fuel System, Gasoline) however, the Vin was not included. The manufacturer was informed of the failure. The failure mileage was approximately 26,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425777July 21, 2021
ENGINE
I have had this car for 3 years and have needed to replace the alternator twice. This is a safety concern, as I am ansi for parent and this could leave anyone stranded with the inability to start the vehicle under any conditions. This is a know problem with this specific year CRV, and is frequently discussed in the CRV community as well as at the dealership, by repair staff. There should be a required recall to fix whatever is causing alternators needing to be replaced every 18 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425872July 21, 2021
VEHICLE SPEED CONTROL
Upon moving into a parking spot, I slowed down, and suddenly the car surged unbelievably fast. I ran into a brick wall about 4 or 5 feet in front of the car. No other people were around, but certainly, I was at risk. This problem has happened to me in this 2016 CRV, and in another CRV, 2015. Twice in the 2015. The dealer has not reproduced the situation. It is intermittent. This first CRV happened around 15000 or 16000 miles. This car has around 44000 -45000 miles on it. Of course, the dealership says I had my foot on the gas. I DID NOT! Either of the 3 TIMES. It has not been inspected by the manufacturer, police insurance reps, etc. No one is interested in doing do. Certainly not Honda. I have found numerous examples on the internet of people experiencing the exact same thing. They describe exactly what happened to me. There is no warning whatsoever. I know Honda will do nothing, until it becomes impossible for Honda to ignore. In the meantime, I wonder how many people will have to be injured or worse. I am asking nothing from Honda. That is hopeless. I am going to junk the car. I cannot in good conscience sell it. I did sell the 20015 back to Honda, as they "assured" me it would be checked, and this was just an anomaly.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11425734July 20, 2021
ENGINE
My vehicle is been consuming very large amounts of oil, every 450-500 miles I have to add a quart of motor oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425603July 20, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
When driving about 25 mph, the dashboard lit up with "Brake", gave a warning sound then the brakes applied automatically very hard. There was nothing in front of me that I needed to brake for. It was frightening for me and the front side passenger that this happened without warning, and we both lurched forward. Luckily we both had seatbelts on. I called the dealer and they said I need to have the sensors adjusted. I declined in that the car is out of the 3 year warranty (only 33k miles) by 2 mos and I would have to pay to have this "safety feature" fixed. I can't figure out how to turn this "feature" off permanently but can push a button upon each start up to turn it off. Disappointed in Honda that they don't address this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425674July 20, 2021
SEAT BELTS:FRONT:RETRACTOR
The contact owns a 2016 Honda CR-V. The contact stated while fastening the driver’s side seat belt, the seat belt failed to fully retract or secure the contact in the driver’s seat. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where the contact was advised to rub the seat belt mechanism with rubbing alcohol. The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that he would receive a callback. The failure mileage was approximately 46,564.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425386July 19, 2021
UNKNOWN OR OTHER
The transmission is making a loud noise (whining noise) and it could fail at any moment while I'm driving it. The car has 100,000 miles only.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425425July 19, 2021
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
This is the second visit to the dealership involving a faulty sensor with the air pressure monitor. Warning light comes on indicates that the vehicle has low tire pressure. Running the risk of over inflating the tires. First time the vehicle was checked and told there was no issue and the tire pressure monitor was reset. Second visit and again the same issue. Told this was reoccurring problems with the Honda system and if it occurs again, just return and the technicians will check it and reset it again. The pattern of the problem occurring with highway travel for about an hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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